TECHNOLOGY SOUTH AFRICA
Bidvest Mobility, established as a result of the merger between MakeMeMobile and Bartrans on 1st March 2019, launched its new website last week, marking the completion of the integration process of the two companies.
MakeMeMobile and Bartrans, both wholly owned by The Bidvest Group, have merged to form a new entity called Bidvest Mobility, effective on the 1st March 2019. This follows Bidvest’s acquisitions of MakeMeMobile at the end of October 2018 and of Bartrans during 2017.
At its recent annual European partner conference, Honeywell celebrated its top Productivity Products and Workflow Solutions partners who demonstrated success in 2017.
Embracing workforce transformation in a digital world
20/09/2019 - 13:53
Workforce transformation affects all aspects of business and companies must plan for the impact it is having and will continue to have on operations. Nicol Myburgh, Head of the HR Business Unit at CRS Technologies, says the evolving business landscape means companies must start thinking now about the skills they need for the future.
The changing UX and CX landscape
13/09/2019 - 16:16
An exceptional customer experience (CX) builds a foundation of loyalty and trust. Similarly, a positive user experience (UX) encourages brand connections with people wanting to come back for more. And yet, local organisations must learn to embrace these more effectively to differentiate themselves from their competitors.
Brand loyalty on a worrying decline
12/09/2019 - 16:27
In an age of increasing brand parity and a society overwhelmed by choice and technology, brand loyalty is now on a worrying decline.
Make your contact centre your epicentre for e-commerce
12/09/2019 - 11:47
Many companies realize the opportunity to develop and leverage their e-commerce prospects, but in fact, there is an even greater opportunity to make the contact centre the ‘central command’ behind e-commerce and bring this revenue-building stream into the customer experience line of fire.
Fabric softener brand ordered to change name after Sta-Soft complaint
12/09/2019 - 09:01
A local fabric softener brand has been ordered to change its labelling after the advertising regulatory board found that its use of the word "soft" was imitating rival brand Sta-Soft.