58% of UK shoppers face Christmas delivery problems
By Sahar Nazir - Dec 19th 2018, 11:39
More than 50 per cent of people who shopped online over last year’s Christmas period have experienced some sort of problem with their delivery, according to new research.
Consumer group Which? gathered surveys of 2095 UK shoppers, whereby it found that 58 per cent of those asked said they experienced a delivery problem over the Christmas period last year.
It also found that 90 per cent now purchase at least one item online during the Christmas period, and 51 per cent buy five or more items online.
Meanwhile, at least seven per cent claimed their parcels were left in the bin, four per cent had said their parcels were thrown over a fence, and two per cent said their deliveries had disappeared after being left with their neighbours.
The research also found that an individual had complained about their dog finding their parcel, while another shopper reported that their item had been swept away by local binmen after being left in the recycling bin.
Finally, around 29 per cent of shoppers said they received a delivery earlier than expected, which had caused issues with being able to collect the item.
“If you face a delivery issue, remember that you have rights and should contact the retailer as soon as possible to have your problem solved,” Which? managing director Alex Neill said.Retail Gazette
Nintendo shares jump on imminent launch of Switch Lite
16/07/2019 - 11:38
Shares in Japan’s Nintendo Co rose more than 4 percent last week after the company said it would soon launch Nintendo Switch Lite, a cheaper, handheld version of its hugely popular Switch games.
Footgear quick off the mark with acquisition of Edgars Active and High Key from Edcon
16/07/2019 - 10:19
Footgear – backed by Old Mutual Private Equity (OMPE) announced that it has acquired the Edgars Active and High Key chain stores, divisions of the Edcon Group, and leading retailers of branded sport and lifestyle footwear, clothing and accessories. The transaction remains subject to conditions precedent, including regulatory approvals.
The Foschini Group - the notable exception in SA
16/07/2019 - 08:23
The Investment Analyst Society recently presented an Analysts Masterclass with an emphasis on the retail and consumer goods sector of the JSE. Much insight was provided by veteran analysts Syd Vianello and Chris Gilmour, featured on the panel discussion. They unpacked several topics like the size and diversity of the sector, the impact of foreign players, consumer behaviour, and retail companies venturing offshore, and notably into Australia, often terminating these ventures in the graveyard.
Woolies, Anglo, Sappi stock in demand
15/07/2019 - 16:26
Woolworths Holdings' (Woolies') share price gained a solid 12.8 percent last week after it announced a turnaround at its fashion, beauty and home business this year. The group, one of many local retailers to struggle in Australia and which also trades in 11 countries in sub-Saharan Africa, still relies on its home market for 71 percent of operating profit.
Cape Town vs Johannesburg- where are retailers really winning?
15/07/2019 - 16:11
New global research by Vend, a cloud-based retail software platform for independent retailers, has found that Cape Town independent stores enjoy average transaction values up to 49% higher than retailers in Johannesburg.