Advertise with fastmoving.co.za
 
 

WG Compass is used by suppliers to prompt in-store merchandisers to check stock levels, allowing them to quickly fix potential out-of-stocks or merchandising issues.
WG Compass is used by suppliers to prompt in-store merchandisers to check stock levels, allowing them to quickly fix potential out-of-stocks or merchandising issues.

Woolworths Australia's new app to save lost sales

INTERNATIONAL NEWS

ByGeorgia Clark - May 2nd, 15:25

WG Compass is used by suppliers to prompt in-store merchandisers to check stock levels, allowing them to quickly fix potential out-of-stocks or merchandising issues.
 

Staff can also access important product data for actionable insights and note store visits and mark them as complete.

The group has described the app as the “next evolution” to support merchandisers to work more efficiently.

Woolworths Director of Fresh Foods and Replenishment Paul Harker said the app will drive a step-change in merchandising standards and stock availability.

“We’re proud to be the first Australian retailer to invest in a free lost sales monitor for our suppliers."

“We see it as a genuine win-win because a lost sale for a supplier is a lost sale for Woolworths, and most likely an unsatisfied customer.”

The app, available on Apple and Android, provides near real-time, detailed information about the location of products, display commitments, planogram data and whether the product is on special.

Staff can also use a message centre in the app to communicate with a more advanced feature allowing them to attach photos and note problems and potential actions to resolve the issue.

The app will also notify merchandisers of lost sales and ranged not sold alerts.

Other critical information, such as flagging recalled items and notifying staff of a discontinued product, is also accessible through the app.

The supermarket giant invested millions to develop the app in conjunction with field sales company Crossmark.

retailbiz 

Related News

Pick n Pay's surprise clothing dash leaves local shopper smiling all the way to the bank
26/06/2019 - 14:42
Whatever clothing you can put on in 52 seconds is free. This was the challenge put to Arisha Soodhin yesterday, 25 June 2019, when she was shopping with her mom in the Pick n Pay Pavilion Clothing Store in Westville, KwaZulu-Natal.

Transforming the customer retail experience with future fit technology
26/06/2019 - 09:19
Although the South African retail sphere is currently hindered by a slow economy and weak consumer confidence, technology is presenting opportunities to radically transform the customer experience and boost bottom line sales.

New Look losses mount as Brexit, rain keeps shoppers away
26/06/2019 - 09:03
British fashion chain New Look reported a bigger annual pretax loss, hurt by a large charge, while Brexit woes and rainy weather kept many shoppers out of its stores.

Pick n Pay and FoodForward SA aim for 2 million meals with Mandela Day Food Drive
25/06/2019 - 12:57
Pick n Pay and FoodForward SA have launched their third annual Mandela Day Food Drive and invite all South Africans to contribute towards the ambitious goal of collecting 500 tonnes of food – enough to produce two million meals.

Woolworths Beauty goes 100% vegan
25/06/2019 - 09:08
Woolworths is driving the vegan lifestyle into the mainstream in South Africa with its announcement that its WBeauty ranges are 100% vegan. This is in step with worldwide trends, where more and more consumers are turning to veganism, which excludes the consumption of all animal products and products with animal-derived ingredients, as a more ethical lifestyle that is gentler on the Earth.