Advertise with

Technology permeates every aspect of business today. Even the more traditional people-centric processes of human resources (HR) and payroll have benefited from automation, machine-learning, and the like.
Technology permeates every aspect of business today. Even the more traditional people-centric processes of human resources (HR) and payroll have benefited from automation, machine-learning, and the like.

HR and Payroll need to embrace tech change


Issued by Rubi Communications - Apr 10th, 13:40

Technology permeates every aspect of business today. Even the more traditional people-centric processes of human resources (HR) and payroll have benefited from automation, machine learning, and the like. The challenge lies in whether organisations can keep up with this rapidly evolving landscape, especially in a mobile-centric environment such as South Africa, declares Ian McAlister, General Manager of CRS Technologies South Africa. 

Thanks to improved mobile connectivity, employees are starting to put pressure on organisations to give them more flexibility when it comes to their working location. While this has not quite reached the stage of complete telecommuting, spending the odd day working from home does translate into value-added benefits the employer can offer.

In such a dynamic new environment, HR and payroll integration is essential. But successful integration with existing business platforms such as enterprise resource planning systems and other bespoke solutions is not without its challenges. There will always be security considerations and availability concerns when such a transition takes place but, says McAlister, a willingness from management to embrace such a change generally results in a more positive environment in which to make the move. This also sees more resources committed to making the shift as smooth as possible.

“Realistically, not many organisations can lay claim to having completely mobile-friendly HR and payroll systems in place. This is where cloud-based platforms become increasingly important. Of course, there is a natural sensitivity around moving confidential information (such as employee records) into a public cloud environment. Fortunately, there are hybrid or private cloud offerings that can cater to a more mobile-friendly HR and payroll platform.”

Overcoming traditional HR & Payroll tech implementations

Traditionally, HR and payroll implementations were all about automating processes and storing data in a secure and accessible place. The strategy behind this was to work smarter to free up time for strategy. This meant the environment was very much bound by careful mapping and maintenance of data.

“In a way, this stifled innovation and out-of-the-box thinking. In South Africa, this mindset remains the foundation on which many HR and payroll strategies are still developed today. However, if decision-makers start factoring in an always-on way of thinking when it comes to data availability, things will start changing for the better.”

In fact, using big data and analytics as drivers for innovation in HR and payroll will see these strategies keep up with technology innovations.

“Embracing always-on technology that is intuitive and enhances the wellbeing of employer-employee relationships and workplace productivity will be a critical part of HR and payroll in 2019,” McAlister predicts.

Having employees that can continually access the work environment irrespective of their location will also result in improved engagement. This, in turn, will give rise to better service levels and create happier customers less likely to leave for competitors.

“So, while HR and payroll might seem like only about ticking boxes, the resultant technology innovations create ripple effects in the organisation far beyond those traditional views,” he concludes.

Contact us or visit our website for more information on how CRS can take your payroll into the digital future.

Read more about: innovation | business | technology | payroll | hr

Related News

Woolworths carves out market share in SA
27/11/2019 - 10:11
In Australia, David Jones's sales declined 2.1%, with the company saying a store refurbishment contributed to the decline.

Push and pull strategies work together to keep consumers coming back for more
26/11/2019 - 10:20
The retail sector is under increasing pressure as consumers have shrinking disposable income in a strained economy. Maintaining share of wallet is critical. Relying solely on a push route to market strategy from manufacturers into retailers is not enough to get consumers buying products. A pull strategy needs to coexist with the push to drive brand consumption. Integrating these strategies requires intelligent and insightful decision-making. This, in turn, requires data generated through smart technology which provides line of sight across the value chain from manufacturer to distribution, retailer to the consumer.

Today’s customers are loyal to speed and convenience, not brands
25/11/2019 - 11:15
Consumer expectations are rapidly shifting as technologies such as mobile, geolocation, social media and increasingly, Internet of Things devices and wearables, connect people to a world of easily accessible information and convenient services. With the ability to browse, compare and order with a few swipes and taps, consumers are becoming trained to value convenience and service above nearly anything else.

Gearing FMCG manufacturing for the red season spike and maximising profits all year round
25/11/2019 - 11:03
As we enter the festive season, demand for Fast-Moving Consumer Goods (FMCG) increases rapidly, often leaving manufacturers scrambling to fulfill orders from their distribution channel. If demand cannot be met, then loss of revenue is inevitable. However, over-production is not an ideal solution either, as it can leave manufacturers sitting with unsold stock that costs money to store.

Black Friday not necessarily a “black & white” decision for small business growth
25/11/2019 - 10:52
Black Friday, once only a North American marketing frenzy, has become a critical entry in the calendars of South African retail business owners.