HR and Payroll need to embrace tech change
Issued by Rubi Communications - Apr 10th, 13:40
Technology permeates every aspect of business today. Even the more traditional people-centric processes of human resources (HR) and payroll have benefited from automation, machine learning, and the like. The challenge lies in whether organisations can keep up with this rapidly evolving landscape, especially in a mobile-centric environment such as South Africa, declares Ian McAlister, General Manager of CRS Technologies South Africa.
Thanks to improved mobile connectivity, employees are starting to put pressure on organisations to give them more flexibility when it comes to their working location. While this has not quite reached the stage of complete telecommuting, spending the odd day working from home does translate into value-added benefits the employer can offer.
In such a dynamic new environment, HR and payroll integration is essential. But successful integration with existing business platforms such as enterprise resource planning systems and other bespoke solutions is not without its challenges. There will always be security considerations and availability concerns when such a transition takes place but, says McAlister, a willingness from management to embrace such a change generally results in a more positive environment in which to make the move. This also sees more resources committed to making the shift as smooth as possible.
“Realistically, not many organisations can lay claim to having completely mobile-friendly HR and payroll systems in place. This is where cloud-based platforms become increasingly important. Of course, there is a natural sensitivity around moving confidential information (such as employee records) into a public cloud environment. Fortunately, there are hybrid or private cloud offerings that can cater to a more mobile-friendly HR and payroll platform.”
Overcoming traditional HR & Payroll tech implementations
Traditionally, HR and payroll implementations were all about automating processes and storing data in a secure and accessible place. The strategy behind this was to work smarter to free up time for strategy. This meant the environment was very much bound by careful mapping and maintenance of data.
“In a way, this stifled innovation and out-of-the-box thinking. In South Africa, this mindset remains the foundation on which many HR and payroll strategies are still developed today. However, if decision-makers start factoring in an always-on way of thinking when it comes to data availability, things will start changing for the better.”
In fact, using big data and analytics as drivers for innovation in HR and payroll will see these strategies keep up with technology innovations.
“Embracing always-on technology that is intuitive and enhances the wellbeing of employer-employee relationships and workplace productivity will be a critical part of HR and payroll in 2019,” McAlister predicts.
Having employees that can continually access the work environment irrespective of their location will also result in improved engagement. This, in turn, will give rise to better service levels and create happier customers less likely to leave for competitors.
“So, while HR and payroll might seem like only about ticking boxes, the resultant technology innovations create ripple effects in the organisation far beyond those traditional views,” he concludes.
Contact us or visit our website for more information on how CRS can take your payroll into the digital future.
Data management in a digital world
15/10/2019 - 14:02
Data management plans (DMPs) are evolving as the technology that enables organisations to better analyse their data become more powerful and innovative. But what impact does this have on operations and the efficiency of managing the complexities of data in a changing regulatory environment?
How to attract and retain the best employees
14/10/2019 - 11:15
Finding the right employee can be a time-consuming process – especially when you’re looking to hire the best candidate for the job. But there are simple steps one can take to find employees who are best suited for your culture and the future success of your business.
Christmas is coming: 3 ways retailers can ensure a more profitable festive season
14/10/2019 - 10:29
According to Stats SA, retail figures for December 2018, showed an annual decline of 1.4% instead of the expected 2.1% growth. It seems like brick-and-mortar stores are battling against depleting footfalls and decaying consumer confidence.
Securing your brand is a C-suite challenge
11/10/2019 - 14:37
Brand value is a key component of a company’s success and it takes several years to establish by implementing a brand strategy that supports the business. However, in today’s digital environment, brand value can be compromised in a matter of minutes and negatively affect the brand and company. As such, brand security is an issue that needs constant attention to minimise possible reputational damage to the brand and the associated risk of losing customers.
Understanding workforce management in security
10/10/2019 - 15:08
In an increasingly connected business environment, decision-makers need to more effectively leverage the human resources they have at their disposal. According to dormakaba South Africa, this is where a good workforce management system that can manage personnel as a strategic asset becomes imperative.