Barcoding the retail world
By Neil Gouveia - May 20th, 10:32
In our daily lives, we hardly give the barcode a second thought. We only really come across it when we’re shopping and even then, it’s merely a ‘bunch of lines and spaces’ that helps us process the transaction and buy an item.
But the barcode is so much more than that. The barcode powers everything from shopping to dining out, to healthcare and even logistics. It is estimated that it is used on more than a trillion possible products worldwide and this number will only increase as more products and services are being created.
While this might sound like an over exaggeration, it is not. The barcode, from its humble beginnings, has become one of the most essential tools of modern life. The famous song lyric tells us that, “money makes the world go round,” but in our current, always-on and connected world, it is, in fact, the barcode.
FMCB - Fast Moving Consumer Barcodes
The barcode was invented in 1952 by Norman Joseph Woodland and Bernard Silver and was inspired by Morse code. Its first use was on American railroads in the 1960s and involved placing colored stripes in various combinations on steel plates fixed to the sides of railroad stock. It wasn’t until an additional decade of adaptation that the barcode was trialed in a Kroger U.S. grocery store, opening the door for the barcode’s inclusion in everyday life.
Since then, the barcode has taken over retail and transformed how we shop. It still does the job it did back then, being affixed to products and making it easy for cashiers to process items for customers. Today, it is even more efficient. Cashiers can still use multi-plane, fixed grocery scanners to read barcodes, and store clerks can also be more mobile and offer scanning facilities throughout the store with handheld scanning devices.
Retail establishments are working on even more innovative ways to make shopping more efficient and effective for store assistants and more enjoyable for customers. In doing so, customers are now given the ability to use their own mobile devices or handheld scanners to peruse the store at their own leisure and “shop as they go.”
This personal shopping capability allows customers to scan barcodes independently and also tracks their in-store location, offering them discounts based on previous purchases, directing them to their favorite items and even alerting them of potential harmful allergy risks in certain items. In the future, barcodes could be completely removed from shelves and instead replaced by ‘scannable’ packaging.
From Store to Warehouse
The barcode is also having a profound impact on how food and other items are transported worldwide, beyond how the items are purchased in store.
Of course, the logistical journey starts in the warehouse. By using barcode-enabled technology such as handheld and wearable scanners, warehouse staff can pick, pack, locate, maneuver, store and ship items more efficiently and effectively. It’s not just about the hardware, though. Software is crucial to
make warehouse management more agile. What is needed is a solution that complements the hardware to ensure all collected data is actioned properly. For example, Zebra’s Mobility DNA and Link-OS pairs with Zebra’s TC52 and TC57 mobile computers as well as WT6000 wearable computers to create one seamless solution that oversees the entire warehouse operation.
But, just as the product leaves the warehouse, so too does a manufacturer’s influence. Field operatives on the road must still deliver the best service, and to do so they need tools that can give them visibility across field associates, customers, goods and assets. Without this insight, any gains seen within an organization’s four walls are immediately lost. Therefore, on the road proof of delivery, collection and fleet management are crucial to maintaining these high standards.
Similar warehouse handheld devices and more rugged ones such as Zebra’s TC72 and TC77 mobile computers, enable road operatives to track delivery and collection. These devices can also be used by drivers to communicate back to base, responding to all inquiries and providing regular updates.
As for the future, the barcode is here to stay. Its journey is not even a decade old and we have seen such innovative and life-saving developments that its value will only increase, being critical to the success of global industries and re-writing the future in lines, small squares, radio frequencies and much more.
Ackermans launches ‘Moms4Moms’ educational platform to give mothers a helping hand
16/09/2019 - 14:03
According to a 2017 Statistic South Africa report, 61% of South African children are raised by only their mothers. This reveals that the majority of South African women have to navigate single-parenthood, as well as being the sole provider for their families.
Rhodes Food Group's turnover rises amid healthy international growth
16/09/2019 - 11:14
The international turnover of Rhodes Food Group, which makes Bull Brand corned meat and Bisto gravies, rose 13.4% in the 10 months to end-July, boosted by a weaker rand and exports of fruit snacks to the US.
The changing UX and CX landscape
13/09/2019 - 16:16
An exceptional customer experience (CX) builds a foundation of loyalty and trust. Similarly, a positive user experience (UX) encourages brand connections with people wanting to come back for more. And yet, local organisations must learn to embrace these more effectively to differentiate themselves from their competitors.
Footgear gets go-ahead to buy Edcon's footwear brands
13/09/2019 - 09:24
Footgear, the South African retailer of branded and non-branded footwear, on Thursday received the green light to purchase the assets and business associated with Edcon Limited’s Edgars Active and High Key brands.
Ackermans launches A-list Summer collection
12/09/2019 - 11:08
With winter’s icy grip on the country, it's hard to believe that summer is around the corner. The onset of warmer days means that it’s almost time to ditch the winter wardrobe and embrace a lighter, brighter one. However, selecting a summer wardrobe can be a daunting experience, as consumers are spoilt for choice and simply don’t have the time to sift through the top trends - particularly when on a budget.