Black Friday vs Cyber Monday in South Africa – who won?
Business Tech - Dec 7th 2017, 09:58
BankservAfrica, Africa’s largest automated payments clearing house, has published transaction data from Black Friday and Cyber Monday in South Africa for 2017.
According to the group, it processed 4.7 million card transactions, of which 260,552 were online transactions, on Black Friday, 24 November 2017.
Black Friday shoppers were the most active between 16:00 – 17:00 when 395,791 store transactions were processed, it said.
There were R2.5 billion worth of debit and credit card retail transactions, up from R2.3 billion in 2016.
Black Friday also proved to be more popular than Cyber Monday – 260,552 transactions were cleared on Black Friday compared to Cyber Monday’s 129,458.
The most expensive transaction for Black Friday was valued at R1 million. For Cyber Monday, this was R663,041.
“The sheer size and value of the transactions processed during Black Friday, and the growth experienced on 2016’s figures, reflects the success of this annual shopper’s day,” said Chris Hamilton, CEO of BankservAfrica.
“On our end, Black Friday has been a remarkable day in the performance of our payment system with transactional clearances being twice our daily average.”
US retail giant Walmart bets its online sales will expand
18/10/2018 - 10:42
Walmart expects some of its fastest sales growth this decade as it draws in more digital customers in its turf war against Amazon.com.
Mr Price CEO to retire
18/10/2018 - 08:41
Mr Price CEO Stuart Bird will be succeeded by CFO Mark Blair on January 1, the retailer announced.
2018 Retail, Design and Development Awards (RDDA) winners announced
18/10/2018 - 08:27
The 2018 Retail, Design and Development Awards (RDDA) winners were announced on the opening day of the South African Council of Shopping Centres (SACSC) Annual Congress, held at Durban’s International Convention Centre.
Retail sector shows a glimmer of growth
17/10/2018 - 13:32
Retailers surprised economists in August, with annual sales growth of 2.5% — far higher than the consensus 0.3%.
How poor customer service impacts the retail customer experience
17/10/2018 - 09:31
Picture the situation: you're on the phone with customer support. You speak to a representative who can't help you. Your call gets forwarded to another agent. So you start your story over from the beginning and explain what you need to get out of the call. They can begin a process but will really need another team to jump in to complete. Another agent takes up your case and again you explain your situation as well as a summary of the two previous calls.