DHL rolls out e-commerce platform to more African markets following initial success
Issued by MSL Group - Jun 11th, 15:56
Following the success of the DHL Africa eShop app in 11 countries across Sub Saharan Africa, DHL Express has announced that its innovative mobile and desktop platform has been rolled out in nine more countries across the continent.
Hennie Heymans, CEO of DHL Express Sub Saharan Africa, says that they’ve seen impressive growth in usage of the DHL Africa eShop app since it was initially brought online in South Africa, Nigeria, Kenya, Mauritius, Ghana, Senegal, Rwanda, Malawi, Botswana, Sierra Leone, and Uganda in April this year.
“The uptake and usage of this platform over the past seven weeks has been incredible, with exponential growth in subscribers and physical orders. Based on this rapid growth and the positive feedback that we have received from the market, DHL Express has decided to proceed to the next phase of the rollout as quickly as possible. The platform is now live for consumers in Cameroon, Democratic Republic of Congo, Cote d’Ivoire, Gabon, The Gambia, Madagascar, Mozambique, Tanzania, and Zambia.”
The DHL Africa eShop enables African customers to shop directly from over 200 US- and UK-based online retailers, with purchases delivered to their door, by DHL Express. This solution was developed in partnership with Link Commerce – a division of Mall for Africa.
Heymans notes that there is a growing demand for world-class online retail services in Africa. “As one report by the McKinsey Global Institute shows, Africa has a fast-growing middle-class consumer market which is embracing the internet at an astonishing rate. By 2025, the projected internet market penetration is expected to reach around 50% for the continent, with around 360 million smartphones expected to be in circulation. DHL Africa eShop provides the perfect solution for African consumers to access global brands.”
The DHL Africa eShop app offers African consumers unprecedented access to international retailers on an easy-to-use platform, with great convenience and speed. It also enables many global brands to connect with a captive African market – markets that were often overlooked due to the perception of high complexity and uncertainty.
“As the global leader in express logistics, DHL is well positioned to connect African consumers with these exciting global brands. We are committed to driving e-commerce growth on the continent on all fronts. We work with thousands of e-commerce brands in Africa and help them to reach global customers, and now with our DHL Africa eShop, we also connect African consumer to global brands,” concludes Heymans.
Takealot Group anticipates biggest Black Friday yet
22/11/2019 - 11:00
South Africa’s leading e-commerce group expects to ship at least one order every second, with roughly 10 000 boxes leaving their warehouses every hour this shopping season.
Chinese spending hits record high on Singles' Day
13/11/2019 - 13:53
Chinese consumers spent a record amount on Alibaba platforms on Monday during the annual “Singles’ Day” buying spree, the world’s biggest 24-hour shopping event, which was launched with a glitzy show by US singer Taylor Swift.
Online shoppers “spring clean” first week of Pick n Pay’s Black November deals
12/11/2019 - 09:08
Pick n Pay launched its weekly Black November deals for its Gauteng and Western Cape online shoppers last Monday and customers wasted no time in reviewing and securing their favourite deals.
How to keep customers and make sales this Black Friday
11/11/2019 - 12:44
Five years ago, Black Friday and Cyber Monday didn’t even exist in South Africa. Today, they’re a major cash cow for local retailers. On Black Friday last year, consumers spent a record R2.9 billion, and that number is expected to jump 30% this year, with e-commerce playing a major part in that growth.
Pick n Pay launches exclusive online Black November deals
04/11/2019 - 13:04
Pick n Pay has launched weekly exclusive Black November ‘teaser’ deals for its online customers across Gauteng and the Western Cape in the lead up to Black Friday on 29 November.