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M&S rues cost of stock shortages

FMCG SUPPLIER NEWS - Apr 19th 2012, 10:19

UK retailer Marks & Spencer has been hit by stock shortages caused by what the group’s CEO referred to as ‘not perfect buying’ 

The high street clothes stores reported loss of sales after the company failed to order enough items to support its key clothing business through the first months of the year.

“We were too short, so it was not perfect buying,” Marc Bolland, CEO, was quoted in the Financial Times as saying. “Everything that was on the catwalk [we had but]...we didn’t have enough of it.”

He estimated that the retailer sold 100,000 items of M&S Woman knitwear, but it could have sold 300,000. It also failed to buy enough of ‘on trend’ clothes to take advantage of consumer demand.

According to the Financial Times, M&S is now taking steps to avoid these kinds of issues – but denied that recent efforts to modernise its supply chain had been behind the shortages.  

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