The Consumer Protection Act, No 68 of 2008 became operational
on 1 April 2011 (Act) and changed the way in which manufacturers,
retailers, producers and importers (suppliers) will conduct
themselves with regard to defect products in general and
the recall of unsafe products. Are you aware of the steps
to be taken when you receive information that your product
has been manufactured or assembled with a device which caused
the product to be unsafe, or do you want to wait until it’s
too late and face the music of monetary claims without your
insurance being in place?
In terms of the Act the suppliers are liable for any harm
caused as a consequence of supplying unsafe goods, a product
failure, defect or hazard in any goods or inadequate instructions
or warnings provided to the consumer pertaining to any hazard
arising from or associated with the use of any goods, irrespective
of whether the harm resulted from any negligence on the
part of the supplier.
Safety monitoring and recall falls within the jurisdiction
of the Consumer Commissioner who may recall a product and
compel a supplier to supplement warnings. Failure to adhere
to rulings by the Consumer Commissioner and which results
in damages caused may result in criminal liability. Safety
monitoring, investigations, notification of the public and
recall of goods are dealt with in s60 of the Act. Safety
recall guidelines were published on 3 June 2012.
launches new format for the DIY market
Massmart’s anticipated new format Builders Superstore
opened on 29 November 2013 in Gauteng. A total of 58 job
opportunities were created with the opening of the two
new stores in Tembisa and Evaton.
profit falls 46% on Canadian costs
Target Corp.'s third-quarter net income fell 47%, hurt
by costs related to its Canadian expansion. Its adjusted
profit beat analysts' estimates, but sales fell short.
The retailer lowered its full-year adjusted earnings forecast.
here to stay, says new CEO
BlackBerry's new chief executive cast off persistent talk
of the smartphone maker's demise, vowing that the company
would pick itself back up and was "here to stay".
resolves to make business better with IT acquisition
Imperial Logistics is to acquire a 55% interest in business
software applications specialist IMMIX Solutions. The business
will be incorporated into Imperial Logistics group company
Resolve, and managing director Heinrich Strauss explains
that the acquisition forms part of the group’s strategy
to enhance its client service offering.
implements Ethical Sourcing Programme for key suppliers
Massmart is working with its suppliers to improve social
and environmental practices in factories by implementing
an Ethical Sourcing Programme. “Through this programme,
we hope to work our way up to creating better and safer
working conditions in the factories that supply us with
the products we sell,” says Tan Gill, Walmart Senior
Director, Ethical Sourcing.
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