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Understanding your customer, the first step towards winning the customer experience race

Mar 27th 2017, 07:55

Fastmoving recently got in touch with Chantelle Troskie, Customer Experience Account Manager at Oracle SA to ask her some questions about the customer experience trends for 2017, as well as how brands can closely align the priorities of their sales and marketing teams to better understand their audience, deliver a joined-up customer experience and convert leads.
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