Our retail brands detailed on pages 31 to 37 offer clothing, jewellery, cell phones, accessories, cosmetics, sporting and outdoor apparel and equipment, and homeware and furniture from value to upper market segments. The majority of our turnover is in the form of cash sales to customers, with the balance being from our own in-house credit offering. Currently, credit is offered to our customers in South Africa as well as in Namibia, Botswana, Lesotho and Swaziland. In addition to retail turnover, revenue is also generated from interest received on customers’ store cards and through various customer value-added products.
TFG’s footprint comprises 3 328 outlets in 34 countries spanning five continents with more than 23 400 employees. In addition, 10 of our brands offer goods for sale through our e-commerce channels. South Africa and Namibia are TFG Africa’s most significant markets, with the United Kingdom, including Ireland, being the most significant market for TFG International. Our product offering is sourced both locally and offshore. A key differentiator is our in-house design and manufacturing facility, which coordinates production through our own factories and various independent cut, make and trim (CMT) factories.
We are committed to achieving our 2021 targets:
Our Brands will optimise their supply chain capability, including their suppliers, buying processes and quick response. We will optimise the flow of goods from source to customer to enhance the customer experience.
We will be the leading lifestyle retailer in Africa whilst growing our international footprint.
We will deliver an integrated, secure omnichannel customer experience across our various brands
We will offer our customers a range of compelling rewards. Alternative credit products will be investigated that will appeal to our changing customer base.
We will deliver superior customer experiences across our retail brands.
We are committed to embedding a performance-based culture that will ensure that we attract and retain the best talent in the industry.
Supply chain: With a focus on supporting development of the local clothing, footwear, and textile industry, and on reducing the environmental impacts associated with transport and distribution.
People: With a focus on increasing sustainability awareness amongst employees, enhancing talent and diversity through skills development, and establishing and monitoring effective HR metrics aligned to sustainability and transformation.
Optimisation: With a focus on reducing the environmental footprint of our stores and head offices, and reducing packaging from source to customer.
Socio-economic development: With a focus on promoting job creation and enhancing employability in the communities in which TFG operates.
Governance: Ensuring that relevant key performance indicators (KPIs) are in place for each of these pillars of the sustainability dashboard, which are being regularly measured.
Our banners / stores
Liquor and drugs boost Spar's sales
15/11/2018 - 15:07
Ireland was JSE-listed Spar’s best performing region, helping to offset sales and profit declines in Switzerland.
Woolworths to return to profit
15/11/2018 - 14:16
Woolworths will return to profit in the first half of its 2019 financial year following the loss caused by its R7bn impairment of Australian department store chain David Jones in the matching period.
Superbalist.com launches its Click and Collect service in time for peak season shopping
14/11/2018 - 16:09
Customers use the service by choosing “Collection” when they check out on the Superbalist website or app. They are provided a pin code via email and sms and take that to their chosen Takealot Pickup Point within 7 days of delivery - orders arrive within 2-4 days of purchase.
Retail sales growth half that forecast by economists
14/11/2018 - 14:09
Muted growth in the retail sector may be enough to help steer SA out of a recession.
Massmart battles one of the worst retail environments yet in SA
13/11/2018 - 14:10
Massmart, which is 51% owned by US giant Walmart, is battling one of the worst retail environments yet it has seen in SA, chair Kuseni Dlamini says.
UK mobile commerce market to nearly double by 2022
13/11/2018 - 08:27
Mobile commerce is set to overtake desktop sales globally by 2023 while the UK’s market is expected to nearly double.
Threat of US menthol cigarette ban knocks BAT down 11%
12/11/2018 - 13:39
British American Tobacco’s (BAT) share price plunged 11% to R555, wiping R176bn off its market capitalisation, on a report the US government is considering banning menthol cigarettes.
Retail technology - changing buying and delivery methods
12/11/2018 - 11:31
The retail industry has undergone a massive transformation with the advent of technology. Beyond the rapid rise of online shopping, retailers are spying innovative ways to hang on to traditional shoppers while diversifying both their channels and their wares.
Woolworths chair Simon Susman to step down
12/11/2018 - 10:10
Woolworths chair Simon Susman will be succeeded by former Imperial and Sanlam Personal Finance CEO Hubert Brody at its 2019 annual general meeting (AGM), which is likely to take place in a year’s time.
SA e-commerce up by 25%
09/11/2018 - 09:23
The city is leading the e-commerce space in South Africa with 10 of the most visited online retailers based in the City.