Our retail brands detailed on pages 31 to 37 offer clothing, jewellery, cell phones, accessories, cosmetics, sporting and outdoor apparel and equipment, and homeware and furniture from value to upper market segments. The majority of our turnover is in the form of cash sales to customers, with the balance being from our own in-house credit offering. Currently, credit is offered to our customers in South Africa as well as in Namibia, Botswana, Lesotho and Swaziland. In addition to retail turnover, revenue is also generated from interest received on customers’ store cards and through various customer value-added products.
TFG’s footprint comprises 3 328 outlets in 34 countries spanning five continents with more than 23 400 employees. In addition, 10 of our brands offer goods for sale through our e-commerce channels. South Africa and Namibia are TFG Africa’s most significant markets, with the United Kingdom, including Ireland, being the most significant market for TFG International. Our product offering is sourced both locally and offshore. A key differentiator is our in-house design and manufacturing facility, which coordinates production through our own factories and various independent cut, make and trim (CMT) factories.
We are committed to achieving our 2021 targets:
Our Brands will optimise their supply chain capability, including their suppliers, buying processes and quick response. We will optimise the flow of goods from source to customer to enhance the customer experience.
We will be the leading lifestyle retailer in Africa whilst growing our international footprint.
We will deliver an integrated, secure omnichannel customer experience across our various brands
We will offer our customers a range of compelling rewards. Alternative credit products will be investigated that will appeal to our changing customer base.
We will deliver superior customer experiences across our retail brands.
We are committed to embedding a performance-based culture that will ensure that we attract and retain the best talent in the industry.
Supply chain: With a focus on supporting development of the local clothing, footwear, and textile industry, and on reducing the environmental impacts associated with transport and distribution.
People: With a focus on increasing sustainability awareness amongst employees, enhancing talent and diversity through skills development, and establishing and monitoring effective HR metrics aligned to sustainability and transformation.
Optimisation: With a focus on reducing the environmental footprint of our stores and head offices, and reducing packaging from source to customer.
Socio-economic development: With a focus on promoting job creation and enhancing employability in the communities in which TFG operates.
Governance: Ensuring that relevant key performance indicators (KPIs) are in place for each of these pillars of the sustainability dashboard, which are being regularly measured.
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Overcoming financial planning challenges in retail
21/09/2018 - 09:47
South African retailers face numerous macroeconomic, socio-economic, political, and operational challenges. In a world where finance departments are driving to be business partners inside the organisation, the ability to facilitate relevant operational and financial plans is as necessary as having products on the shelf.
Tesco unveils new discount chain Jack’s
20/09/2018 - 14:08
British supermarket group Tesco has thrown down the gauntlet to German discounters Aldi and Lidl by launching what it says will be the cheapest store in town – Jack’s.
SA consumers taking full advantage of retail reward programmes
20/09/2018 - 11:19
Consumers have saved billions of rand in offered loyalty programme rewards and are increasingly taking advantage of reward points as the country’s tough economic climate impacts on consumer goods such as fuel, electricity and food.
Personalised customer experience enhances in-store value
20/09/2018 - 10:47
Being able to effectively utilise the data at the disposal of South African retailers - using sophisticated technology - will be fundamental to remaining competitive with personalised in-store customer experiences.
Instagram introduces shopping tab to Explore page
19/09/2018 - 11:09
Instagram has continued to develop its commerce offering as it adds a shopping tab to its Explore page, ahead of the launch of its standalone shopping app.
H&M sales beat estimates with boosted discounts
17/09/2018 - 13:17
Hennes & Mauritz’s sales beat the highest analyst estimate as the Swedish fashion retailer offered discounts to clear out inventory and received a boost from the weak krona.
4 Cost-saving benefits of data-driven product layouts
17/09/2018 - 09:44
The fact that South Africa has entered a technical recession for the first time since 2009 makes for disquieting news. It’s a concerning prospect for anyone who works in the retail industry. With the South African economy under pressure, retailers and their suppliers need to find ways to enhance efficiency and maximise resources. That includes looking after one of the most valuable and sought-after retail assets: shelf space.
Asos launches new Gen Z targeted brand Collusion
13/09/2018 - 10:31
This October Asos is set to launch a new affordable brand Collusion aimed at those “coming of age” – which will target Generation Z.
Retail trade sales up by 1.3% as appliances, clothing show growth - Stats SA
12/09/2018 - 16:25
Retail trade sales for July grew by 1.3% year-on-year in real terms - with appliances and clothing indicating significant growth, Stats SA.
Pepkor takes action against Tekkie Town founders
12/09/2018 - 11:16
Steinhoff's Africa retail business Pepkor has filed a court order against former executives at shoe retailer Tekkie Town to prevent them from setting up a rival operation, the latest development in a bitter dispute.