SA ecommerce hits its stride. Massmart battles one of the worst retail environments yet. launches Click & Collect service.

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SA ecommerce hits its stride

Despite the lacklustre macro-economic indicators, South African tenacity showed itself once again as retailers – especially smaller stores – cashed in on the online space over the Black Friday and Cyber Monday weekend says Payment Service Provider, DPO PayGate. The annual shopping mega events of Black Friday and Cyber Monday, which take place immediately after the North American Thanksgiving holiday, have quickly grown into one of the most important retail events in South Africa.

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Fitch & Leedes launches sensational new Blue Tonic

Fitch & Leedes Blue Tonic, the new blue-blooded mixer from Chill Beverages International (Pty) Ltd, transforms every G&T or vodka into a sensory indulgence.

SA consumers swarm online but still lag way behind international trends

It’s too early to say to what extent Black Friday sales have boosted retailers’ bottom line but there is no doubt that South African consumers are increasingly turning to tech-enabled solutions for their regular dose of retail therapy.
Uptick in retail sales likely enough to end recession

A meagre boost in the retail sector will likely see SA steer out of the recession. Despite headwinds to the consumer — including a VAT increase, weak household credit extension, depressed sentiment, and a mounting fuel price burden — relatively benign inflation and interest rates helped growth in the sector, according to analysts.

Massmart battles one of the worst retail environments yet in SA

Massmart, which is 51% owned by US giant Walmart, is battling one of the worst retail environments yet it has seen in SA, chair Kuseni Dlamini says.
#BlackFriday: Wallet squeeze increases sensitivity to prices

Wallet squeeze has seen South African consumers growing increasingly sensitive to prices and promotions over the past several years.
Woolworths chair Simon Susman to step down

Woolworths chair Simon Susman will be succeeded by former Imperial and Sanlam Personal Finance CEO Hubert Brody at its 2019 annual general meeting (AGM), which is likely to take place in a year’s time. The retail group issued a statement saying Brody had been appointed deputy chair ahead of replacing Susman at its 2019 AGM.
The signs are here that South Africa has reached its economic crossroad

While South Africa attempts to shore up its own economy amid high inflation rates and a stuttering inherited financial system, the continent, as a whole, continues to grow. The big question, though, is whether South Africa will get left behind in terms of international investment if it doesn’t improve its financial situation, and how to avoid this. launches its Click and Collect service in time for peak season shopping

Customers use the service by choosing “Collection” when they check out on the Superbalist website or app. They are provided a pin code via email and sms and take that to their chosen Takealot Pickup Point within 7 days of delivery - orders arrive within 2-4 days of purchase.
Illegal imports are damaging the South African economy

While we have all seen the extent of public sector fraud and corruption, private sector corruption is just as damaging to the state and our economy. One such example is the illegal importation of goods into our country that flood mostly, but not exclusively, informal sector markets, which are most vulnerable and therefore receptive to cheap commodities.
An effective online retail strategy will allow SA to catch up with big guns

The rise of online retail internationally has raised an apocalyptic spectre of empty malls, dying city centres, local factory closures and rising unemployment.
H&M shutting down Cheap Monday brand

H&M, the world's second-biggest fashion retailer, said that it would close down its struggling independent brand, Cheap Monday.

Holiday marketing tips to help your store stand out

The festive season is a challenging time for shopping malls in Cape Town. Customers are ready to spend their hard- earned money and make impulse decisions, therefore, you need to ensure your store is ready for the holiday rush and that your marketing strategy attracts the big spenders.
Hermes plans outlets in China as luxury sales soar

French fashion house Hermes has reported another quarter of brisk sales growth, propelled by red-hot demand in China, where the ultra-chic brand expects further growth as it opens stores and rolls out online sales.
Retail technology - changing buying and delivery methods

The retail industry has undergone a massive transformation with the advent of technology. Beyond the rapid rise of online shopping, retailers are spying innovative ways to hang on to traditional shoppers while diversifying both their channels and their wares.
Ikea plans 7,500 job cuts, but will hire 11,500 for online push

Swedish furniture giant Ikea said that it plans to cut 7,500 jobs worldwide by 2020, mainly office jobs, as it re-organises to focus its business on e-commerce and smaller shops in city centres.
Forget personalisation: individualisation is the new frontier of customer engagement

According to a Dimension Data survey, 13% of companies self-rate the delivery of their customer experiences a healthy nine out of 10; the same survey, however, found that a third of companies aren’t even able to track customer journeys.
UK mobile commerce market to nearly double by 2022

Mobile commerce is set to overtake desktop sales globally by 2023 while the UK’s market is expected to nearly double. According to the latest Global Payment Trends report from Worldpay, mobile commerce sales are growing at an average of 16 per cent every year, well-outpacing desktop sales growth of five per cent.

Transforming difficult health conversations into campaign wins with Smart Media

In-store advertising specialists Smart Media have assisted South African distribution and wholesale healthcare organisation Glenmark Pharmaceuticals to increase awareness of the Kolorex anti-fungal complementary medicine at Dis-Chem retail outlets through an innovative product campaign.
Auditing in the 4th industrial revolution

Digital disruptors, the internet of things, 3D food printing, insect proteins, block chain and lab grown meat – these are just some of the terms being bandied about as the trends of the future in the food industry.

Continuous vs thermal inkjet printing

The two primary inkjet technologies used in the packaging industry are continuous inkjet (CIJ) and thermal inkjet (TIJ) printing. When deciding which is best for a specific application, there are several operating features to consider.
The benefits of multi-page booklet labels

Many South African brand owners don’t make optimal use of their packaging and labelling space. This is not only prime real estate where brands can communicate with consumers but also a mandatory platform for the pharmaceutical sector, for example, to clearly display dosage instructions and contra-indications.

Chocolate Peanut Butter Mousse Tart

Peanut butter and chocolate make the perfect combination in this decadent mousse tart made with Nutella, cream cheese, smooth peanut butter, vanilla and more.
Black Garlic Chicken Stir-Fry

Black garlic gives this classic stir-fry an umami update.

Checkers helps rural co-op close in on commercial ambitions

A decade ago Fikile Khiva and four of his peers established a trading entity with the aim of creating jobs, alleviating poverty and having the Eastern Cape village of Nkangeni Park serve as a model for a self-sustained rural community.
Pick n Pay invests over R18m in marine conservation

The ocean plays a critical role in sustaining life and livelihoods. Sadly, reports show that the world’s fisheries are rapidly being overfished.

NRF 2019: Retail’s Big Show

NRF 2019: Retail’s Big Show is a marketplace for ideas and relationships. A chance to forge new partnerships, try out best-in-class experiences, and learn from some of the biggest players transforming retail today.

13 January 2019 - 15 January 2019
New York
Digital Retail Forum 2019

DRF2019 will focus on how emerging technologies such as Ai, IoT, drones, digital payment solutions, new eCommerce models and mobility are disrupting the retail sector. This event will also delve into how to survive by harnessing new technology to improve both Customer Experience and Operational Efficiency.

30 January 2019

GulFood - Food and Beverage Trade Show

The world's largest annual food & beverages trade show.

17 February 2019 - 21 February 2019

The leading trade fair for retail technology.

19-21 February 2019

Seamless SA 2019

Africa's leading payments and fintech event.

12-13 March 2019
Cape Town
World Retail Congress

The World Retail Congress brings together the leaders of today’s global retail industry – from domestic and international powerhouses to game-changing start-ups and disruptors.

14-16 March 2019

Customer360 Africa 2019

The only all-inclusive event focused on the entire CX journey.

16-18 April 2019
CEM Africa Summit

CEM Africa is a meeting place for CX professionals and innovative CX solution providers. Where like-minded customer experience experts and the top CX solution providers gather for an informative and educational summit with the common goal of improving customer experience across Africa.

31 July 2019 - 01 August 2019
Cape Town

International Sourcing Fair

The International Sourcing Fair is the only exhibition for sourcing and purchasing retail and commercial products exclusively focusing on the Home, Office, Gift and Hospitality sectors.

7-9 August 2019

Nicolene Di Bartolo

Nicolene Di Bartolo develops and delivers strategic recruitment solutions that are innovative, robust and effective. Our executive search and management appointment services are trusted by leading employers, both locally and internationally.

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