Builders launches new tap range. Clicks names new chief executive. Woolworths launches in-app shopping.

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Personalised customer experience enhances in-store value

Being able to effectively utilise the data at the disposal of South African retailers - using sophisticated technology - will be fundamental to remaining competitive with personalised in-store customer experiences. Retailers are under increasing pressure to connect in a more direct fashion with customers given the online and real-world offerings that are out there. It is about leveraging technology innovations as the means to empower them to build customer loyalty at a time when it is incredibly difficult to do so.

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Builders launches new tap range

Available exclusively at Builders stores or online, the range has proved popular amongst homeowners and contractors and has been expanded to cater for every taste with 10 unique, equally flattering styles. The decision-making process has been given an upgrade as one is truly spoilt for choice.
Lansinoh® introduces new Lansinoh’s HPA® Lanolin cream and Stay Dry Disposable Nursing Pads

Painful nipples are fairly common in breastfeeding and Lansinoh’s HPA® Lanolin cream has been specially developed to help soothe and protect sore, cracked nipples.

SA’s favourite retailers announced in 2018 Sunday Times/Sowetan Shopper Survey

Now in its eleventh year, the 2018 Sunday Times/Sowetan Shopper Survey, conducted by Kantar TNS South Africa, has announced South Africa’s favourite retailers. The Grand Prix for overall best retailer is awarded to Shoprite, with Pick 'n Pay and Clicks in 2nd and 3rd place respectively.
SA’s economy could remain in the doldrums, survey shows

The Standard Bank PMI remained in contractionary territory for a third consecutive month. Private-sector activity has remained subdued, indicating that the economy remained weak in the third quarter.

Clicks names new chief executive

Clicks Group has announced that Vikesh Ramsunder will be appointed as the company's chief executive with effect from January 1, 2019. Ramsunder will take over the position that was held by David Kneale since 2006.
Key insights into the African pork market

According to the report "Africa: Pork (Meat Of Swine) - Market Report. Analysis And Forecast To 2025", recently published by IndexBox, in 2017 the pork market in Africa expanded to 1.6M tonnes, maintaining a steady upward trend over the last ten year period.
Woolworths launches in-app shopping

Woolworths has launched in-app shopping through its integrated lifestyle app, which the group says now makes it the most comprehensive retail app in the country.
Agricultural crime cost SA R7.7bn in 2017

A report commissioned by agricultural industry body AgriSA found seven out of 10 commercial farmers experienced at least one incident in 2017.
Shopping centre design of the future

Jean-Pierre Heim, Chief Executive Officer, Founder and Architect for HEIM Design who will also be presenting his interesting insights at the 22nd Annual SACSC Congress, said that the shopping centre design of the future revolves around evoking a ‘sense of spirit’ to each visitor who opens its doors.
SA table grape industry returns to normal crop

Good winter rains to date have largely broken the severe drought in the Western Cape. This positive outlook, linked to new plantings and new cultivars, brings the South African table grape industry back onto its positive growth curve.
A good customer experience can impact repeat business

Companies that ensure that customers who want to cancel their services have a positive experience leave the door open for future business.
Toys 'R' Us lenders cancel auction, plan to revive brand

The top lenders of Toys ‘R’ Us have decided to cancel the bankruptcy auction of its brand name and other intellectual property assets and instead plan to revive the Toys ‘R’ Us and Babies ‘R’ Us brand names, a court filing showed.

How technology and data is driving in-store sales

Considering the pace at which the retail industry evolves, any retailer worth their salt must be forward-thinking. That’s especially true if they want to remain both competitive and relevant. One way of ensuring that happens is to embrace data and use it to offer shoppers better in-store experiences.
Sainsbury’s takes on established beauty retailers

Sainsbury’s is taking on department stores and the likes Boots and Superdrug by expanding the beauty offering in stores and using specialist assistants in the aisles. According to The Guardian, the supermarket group is introducing department store-style beauty aisles at 11 stores around the country in the hope that it can grab a greater of the growing beauty product market.
Gamification offers huge opportunities for brands

Online gaming is a growing industry globally. According to futurist and game designer, Jane McGonigal around 2.6bn gamers worldwide spend an average of an hour a day playing games online.
Tesco unveils new discount chain Jack’s

British supermarket group Tesco has thrown down the gauntlet to German discounters Aldi and Lidl by launching what it says will be the cheapest store in town – Jack’s.
The reality of c-stores: refresh or die

Convenience stores have always been seen as the small guy...the tough independent, the often-underrated arm of retail. However, with convenience becoming integral to consumers, even large traditional retailers have, over the years, pursued a convenience strategy and opened smaller stores in prime residential and commercial areas to take advantage of the ‘on the go’ shopper.
Richemont finds a new online paradigm

Rupert family-controlled luxury goods conglomerate Richemont remains one of the default options for investors rattled by a ravaged rand, despite a rather demanding market rating. Not surprisingly, then, Richemont is up around 13% in the year to date on the JSE.

RedRock wins big at IBD Africa Beer Awards

RedRock won 1st place in the following categories at the IBD Africa Beer Awards:
Best Lager (below 5% ABV) Rusty Trigger Lager
Best Dark Beer Painted Black Dark Lager
Nederburg Team SA 2018 to compete at the World Blind Tasting Championship in France

South Africa’s national team of top wine tasters, comprising wine lovers from across the country who qualified via the South African Wine Tasting Championships (SAWTC) earlier this year, will be departing African shores at this end of this week to compete in the World Blind Tasting Championship (WBTC) in Bezier, Languedoc, in France, on 13 October.

Case study: At the heart of innovation

At the leading-edge in products and processes, Noberasco has chosen Markem-Imaje as its printing partner. SmartDate X60 printers are operating on the lines of the new site of Carcare, ensuring quality and reliability. Strong points include the benefits of SMILE long-term leasing and Markem-Imaje’s solution-provider approach.
Track and trace with PackVerifi

Track and trace technology ensures that brand owners can track their products throughout the supply chain and, among other things, protect their shipments against counterfeiting. To do this, product coding and marking is essential for providing traceability information that is displayed on the packaging.

Mexican Quinoa Salad Lettuce Tacos with Spicy Avocado Drizzle

A healthy, light lunch.
Apple and Strawberry Pie

For this recipe, fresh is best as frozen or canned strawberries are too moist.

SACSC 22nd Annual Congress

The SACSC Annual Congress has become an event that not only brings up-to-date information and industry networking, it also celebrates the country’s retail, shopping centre and associated industries.

17 October 2018 - 19 October 2018
SIAL Paris

Discover products from all over the world, the latest culinary trends, attend culinary demonstrations. On 21-25 October 2018, SIAL Paris will be the largest international marketplace for foodservice professionals seeking inspiration.

21 October 2018 - 25 October 2018

Shopper Insights SA 2019

It’s really tough out there and this conference will materially influence you by identifying opportunities and highlighting best practices. It’s all about “winning shopper insights”.

07 November 2018
CGCSA Summit

The CGCSA Summit programme offers a unique opportunity to network with the CEOs and top leaders from some of South Africa’s most successful retailers and manufacturers and get inspired by an exceptional line up of speakers and industry experts.

14 November 2018

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Strategy Recruitment Marketing

Strategy Recruitment Marketing, tailor-made alternative recruitment solutions, the latest recruitment practices and technology, cost-effective impactful results.

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