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ARTIFICIAL INTELLIGENCE NEWS ON FASTMOVING

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Can AI solve the killer question?

Can AI solve the killer question?

27/08/2019 - 15:37
Artificial intelligence (AI) may be super clever but, asks Regenesys Business School chair Marko Saravanja, does it have judgment? If, in an emergency, a self-driving car is going to hit either an elderly couple or a young woman with a baby, which of them does it aim at? read more
AI to change contact centre customer experience

AI to change contact centre customer experience

15/08/2019 - 10:05
With investments in artificial intelligence (AI) related technologies expected to triple by 2020, local companies are looking at ways to integrate it into all aspects of their business. It is especially in the contact centre industry where it can be used to greatly enhance the customer experience (CX). And yet, AI is not such a new thing. read more
Could the Amazon Go model of seamless, automated shopping work in SA?

Could the Amazon Go model of seamless, automated shopping work in SA?

31/05/2019 - 13:56
Artificial intelligence (AI), the Internet of Things and other next-generation automation technologies are starting to revolutionise the retail business. One glimpse of the future can be seen in Amazon Go’s “Just Walk Out” stores, now open in a handful of major cities in the US. read more
The past, present and future of AI in customer experience

The past, present and future of AI in customer experience

05/07/2017 - 09:34
You can credit IBM’s Watson for creating a platform for artificial intelligence integration into a multitude of business and customer-facing applications. You can thank Facebook for all the buzz about chatbots and the gold rush of developers and venture capital creating an onslaught of bot companies. You can laud Apple’s Siri and Amazon’s Echo for implementing intelligence into everyday devices and bringing to life voice as the new user interface. read more
Artificial intelligence causing an explosion in the eCommerce shopping experience

Artificial intelligence causing an explosion in the eCommerce shopping experience

13/04/2017 - 11:47
As e-commerce and online shopping becomes a bigger industry every year, an impatient consumer base hopes for a faster, personalised and more responsive way to shop and search. Enter artificial intelligence (AI), which has already established itself as a valuable tool to provide a more immersive and interactive shopping and internet experience. read more
Turning Artificial Intelligence into business value

Turning Artificial Intelligence into business value

24/02/2017 - 11:40
Artificial Intelligence (AI) has captured the attention of C-suite executives across all industries and is poised to transform businesses in ways we’ve never seen since the impact of computer technology in the late 20th century. read more