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DIGITAL TRANSFORMATION NEWS ON FASTMOVING

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Welcome to a new customer experience world

Welcome to a new customer experience world

22/11/2019 - 12:02
As business heads into 2020, the way customer experience is managed will irrevocably change. Ushering in this new era will be technologies like artificial intelligence (AI) and machine learning (ML) which have already impacted how companies engage with their end-users. read more
Consumers are pushing transformation in the retail industry

Consumers are pushing transformation in the retail industry

18/10/2019 - 10:54
Hearing from some of the best speakers in the retail industry, 480 minutes of thought-provoking and relevant insights, amazing networking opportunities and the exchange of ideas. The realisation that the retail sector is rapidly changing and to survive and ensure sustainability, businesses need to evolve – it is no longer a ‘nice to have’ – it’s a necessity – this was the 2019 SACSC Congress. read more
Digital transformation: marketers’ challenge

Digital transformation: marketers’ challenge

19/08/2019 - 11:03
Marketing leaders worldwide are shifting rapidly to make digital transformation real in their businesses. But are their SA counterparts doing the same? read more
Technology is fundamentally altering the relationship between brands and consumers

Technology is fundamentally altering the relationship between brands and consumers

15/07/2019 - 16:44
Both businesses and societies that have accelerated their digital transformation efforts have been rewarded with faster growth. In fact, digital transformation has the potential to unlock the value of about R5-trillion across multiple industries in the next decade, potentially moving the needle of economic growth in SA. So said Wayne Hull, MD of Accenture Digital, at the annual IAB Summit earlier this year. read more
Managing change: A digital transformation story

Managing change: A digital transformation story

24/04/2019 - 12:17
No organisation is immune to Digital Transformation, and those that think they are will undoubtedly face a future filled with uncertainty. How does an organisation ensure that the successful adoption of Digital Transformation is underpinned to each strategic undertaking? The interesting thing about Digital Transformation is that there are both practical and emotional implications that are often overlooked. read more
4 Digital transformation communication strategies

4 Digital transformation communication strategies

20/03/2019 - 09:59
If you’re running a business in 2019, digital transformation should be on your mind. It doesn’t matter whether you’re a one-man band decorating cakes at home, or stand at the head of a multi-national corporation with hundreds of employees – it affects you. From how you engage with your customers, issue invoices, to how staff apply for leave or even claim expenses. The key issue for big organisations is without employee buy-in, you will struggle to reap the rewards. Effective communication is the key.  read more
Digitally transform for a new breed of customer

Digitally transform for a new breed of customer

14/07/2017 - 09:42
Given the exponential growth of data generated by mobile devices in the connected business landscape, organisations have no choice but to embrace digital transformation initiatives. But while technology is an important aspect of it, customer experience will be one of the most significant drivers behind this change. read more
Digital transformation: The new face of business in a mobile-first, cloud-first world

Digital transformation: The new face of business in a mobile-first, cloud-first world

12/09/2016 - 14:20
Technology has become ubiquitous and central to growth and innovation in today's business. It is embedded in a vast array of services and devices, and accessible to businesses to do what was previously impossible. When we talk about this fourth industrial revolution, just like the first three with steam, electricity and information technology, it had a pretty broad impact in the way we live, the way we work, the way we entertain ourselves, the way we communicate. read more
Optimising the supply chain for sustainable business growth

Optimising the supply chain for sustainable business growth

06/09/2016 - 15:44
When looking ahead at the various business challenges facing South African companies, particularly with regards to sustainability, it is useful to look back and briefly chart the most significant changes and trends. In the late eighties and early nineties, we witnessed the emergence of the 'one world' economy - which coincided with the arrival of the internet and rapid digital transformation. The resulting changes triggered quantum leaps in global trade and duly affected national and regional economics, politics and business practices. read more
Five steps to effective digital strategy implementation

Five steps to effective digital strategy implementation

18/08/2016 - 11:01
In today's highly competitive market, companies need to recognise and capture the diverse skills and expertise of the entire workforce to deliver results. Digital technologies have the capacity to enable everyone within an organisation to be more productive and innovative - from the newest intern to the most seasoned member of staff. However, embracing digital is uncharted territory for many organisations, so implementing an enterprise digital strategy can represent a challenge. read more