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Ikea plans 7,500 job cuts, but will hire 11,500 for online push

Ikea plans 7,500 job cuts, but will hire 11,500 for online push

23/11/2018 - 09:00
Swedish furniture giant Ikea said that it plans to cut 7,500 jobs worldwide by 2020, mainly office jobs, as it re-organises to focus its business on e-commerce and smaller shops in city centres. read more
China’s Alibaba in joint venture with Russia’s Mail.ru internet group

China’s Alibaba in joint venture with Russia’s Mail.ru internet group

14/09/2018 - 10:00
Alibaba Group is setting up a $2bn joint venture with billionaire Alisher Usmanov’s internet services firm Mail.ru Group to strengthen the Chinese company’s foothold in Russian e-commerce. read more
Spree and Superbalist merge to create larger, more focused fashion platform

Spree and Superbalist merge to create larger, more focused fashion platform

19/06/2018 - 08:08
Media24 and Takealot.com announced that they will merge their online fashion brands, Spree and Superbalist, creating an exciting online fashion platform for South African consumers.  read more
Olay boosts engagement 20% with influencer skincare challenge

Olay boosts engagement 20% with influencer skincare challenge

20/03/2018 - 11:18
Olay, the skincare brand owned by Procter & Gamble, spurred a 20% gain in engagement from a social media campaign that asked influencers to document their experiences using Olay products for four weeks while updating followers along the way. read more
#BlackFriday: Takealot ready for ‘exam time’

#BlackFriday: Takealot ready for ‘exam time’

17/11/2017 - 09:35
Online retailer Takealot.com launched #BlackFriday in South Africa five years ago. While at the time the event was meant to be a promotional effort for the brand, CEO Kim Reid now thinks of it as an annual exam. read more
Finding true customer centricity

Finding true customer centricity

31/05/2017 - 10:04
For decades, retailers have held fast and true to the marketing mantra, looking for a 360-degree view of the customer. The rise of e-Commerce and the big data that it produced created a world of promise for an all-knowing view of the customer that could be combined with relevant CRM information. read more
Wal-Mart experiments with tech-enhanced 'Next-Gen' stores

Wal-Mart experiments with tech-enhanced 'Next-Gen' stores

19/05/2017 - 10:21
Wal-Mart Stores Inc. last week said it’s “testing new approaches in two recently opened supercenters" in Tomball, TX, and Lake Nona, FL featuring new layouts and technology to improve the shopping experience.  read more
Online retailing in SA has plenty of room for growth

Online retailing in SA has plenty of room for growth

10/05/2017 - 15:00
A Nielsen survey indicates that SA consumers are open to the idea of online shopping, with online grocery shopping still the ‘holy grail’ for retailers. read more
Groceries keep stores alive in digital age – research

Groceries keep stores alive in digital age – research

09/05/2017 - 10:31
Despite growing popularity of online shopping, there is still a future for bricks and mortar in the retail industry, a survey by Nielsen revealed. read more
7 trends set to define grocery retail in 2017

7 trends set to define grocery retail in 2017

09/01/2017 - 09:40
Online grocery, last-mile shipping, social media marketing, product transparency and differentiated shopping experiences will highlight the year ahead. read more
Starbucks embraces conversational commerce, boosts personalisation

Starbucks embraces conversational commerce, boosts personalisation

15/12/2016 - 16:35
Starbucks unveiled a new five-year growth plan that includes the rollout of an artificial intelligence-based mobile ordering solution and greater personalization through its mobile app, with both efforts expected to launch next year. read more
Wayfair app lets shoppers visualize decor in their own homes

Wayfair app lets shoppers visualize decor in their own homes

08/12/2016 - 11:34
Wayfair announced View in Room, a new feature in its flagship mobile application that allows shoppers to see 2-D images furniture and décor in their homes through the camera on their phones before they buy the products. read more
Facebook enables retailers to link newsfeed ads to chatbots

Facebook enables retailers to link newsfeed ads to chatbots

10/11/2016 - 12:20
Facebook announced that retailers and other brands that operate chatbots on its Messenger platform can now buy targeted newsfeed ads that link directly to their bots, allowing them to immediately initiate conversations with users clicking through. read more
Wal-Mart e-commerce execs exit in wake of Jet merger

Wal-Mart e-commerce execs exit in wake of Jet merger

03/11/2016 - 11:49
Wal-Mart’s $3.3 billion purchase of e-commerce upstart Jet has led to a shakeup of the retail giant's digital operations, with several Wal-Mart executives leaving to make way for Jet personnel, The Wall Street Journal reports. read more
How retailers can maximize mobile revenues this holiday shopping season

How retailers can maximize mobile revenues this holiday shopping season

03/11/2016 - 11:36
More and more consumers are visiting retailers via mobile devices, but few are completing purchases. Here’s how merchants can turn mobile into a moneymaker.  read more
EBay debuts chatbot for Facebook Messenger

EBay debuts chatbot for Facebook Messenger

21/10/2016 - 09:14
Bay debuted a beta version of a new artificial intelligence-driven personalized shopping assistant called eBay ShopBot on Facebook Messenger on Monday. The bot answers search queries from shoppers, asks them questions to refine their product searches and learns from each experience, according to a company blog post. read more
How Uber plans to disrupt SA's delivery industry

How Uber plans to disrupt SA's delivery industry

03/10/2016 - 11:26
Food delivery app UberEATS launched on Wednesday and the company behind the ride-sharing app is confident the service will disrupt the food industry, and possibly other sectors as well. read more
Clicks and Pargo partners for online shopping delivery solution

Clicks and Pargo partners for online shopping delivery solution

27/09/2016 - 14:41
Pargo and Clicks Retailers have announced a partnership that will enable online shoppers to collect and return purchases in Clicks stores countrywide, whether they shopped at Spree, BidorBuy or OneDayOnly. Through the partnership, Pargo will grow its network of pick-up points to over 1,000 stores. read more
Best Buy's Ignite initiative spotlights startups in stores, online

Best Buy's Ignite initiative spotlights startups in stores, online

27/09/2016 - 14:07
Best Buy unveiled a new program called Ignite, dedicating space in stores for products and services from startups. The electronics retailer is also supporting startups' product development and manufacturing efforts through a partnership with PCH, a product innovation company that works closely with emerging businesses. read more
Warehouse 2020: adapting to e-commerce growth

Warehouse 2020: adapting to e-commerce growth

22/09/2016 - 16:17
Warehouses are changing at an unprecedented rate, particularly due to the growth in e-commerce - online sales in Europe are predicted to push through the $700 billion barrier, from $457 billion this year, by 2020.Companies like Deliv in the US, JD.com in China and Amazon, with Prime, are accelerating the move to same-day delivery as retailers, in particular, look to fulfillment to provide a competitive edge and consumers want their goods delivered more quickly. read more
Report: Amazon handily trumps Jet on price, assortment

Report: Amazon handily trumps Jet on price, assortment

12/09/2016 - 14:09
E-commerce upstart Jet, recently acquired by Wal-Mart Stores Inc. for $3.3 billion, failed to beat Amazon on price on 44% of 331 best-selling items, undercutting its rival just 16% of the time, according to a study conducted by Boomerang Commerce for Business Insider.  read more
Is Walmart poised to triumph in e-commerce?

Is Walmart poised to triumph in e-commerce?

29/08/2016 - 10:22
After several quarters of disappointing online sales, Wal-Mart Stores, Inc.'s e-commerce sales increased 11.8% in its second quarter 2017 with U.S. e-commerce results stronger than key international markets for the retailer. While one quarter of sales acceleration doesn't spell success, Walmart has been making huge moves to grow its online sales. read more
Global e-commerce logistics market rolling toward $781B by 2024

Global e-commerce logistics market rolling toward $781B by 2024

26/08/2016 - 09:40
The global e-commerce logistics market is expected to increase from its 2014 mark of $122.2 billion to more than $781 billion in 2024, maintaining an estimated compound annual growth rate of 20.6% between this year and 2024, according to a new study from Transparency Market Research. read more
Study: No fast sale with online shoppers

Study: No fast sale with online shoppers

01/07/2016 - 16:40
Retailers like to promote and capture impulse purchases, but need to think longer-term for e-commerce. read more
How a Boston start-up is transforming alcohol sales for the digital age

How a Boston start-up is transforming alcohol sales for the digital age

24/06/2016 - 09:21
Launched in 2013, Drizly facilitates the sale and delivery of alcoholic beverages online. Chain Store Age recently visited the company’s Boston-based headquarters and spoke with Nick Rellas, co-founder and CEO, about Drizly’s business model and the evolution of e-commerce.  read more
Study: E-commerce having negative impact on retailers’ operating earnings

Study: E-commerce having negative impact on retailers’ operating earnings

05/05/2016 - 10:21
3 May 2016 - Online sales and returns are taking the toll on retailers’ bottom lines. read more
Shopping organic online on the rise

Shopping organic online on the rise

08/04/2016 - 11:13
Ethical consumerism remains a relatively long tail in the retail industry, and it makes sense that it’s a niche well-suited to E-commerce.  read more
Happy 20th Birthday eBay

Happy 20th Birthday eBay

03/09/2015 - 11:16
eBay celebrates its 20th birthday on 3rd September 2015. From humble beginnings in San Jose, the e-commerce site now has over 157 million active users. read more
Africa’s booming e-commerce economy

Africa’s booming e-commerce economy

25/05/2015 - 10:11
Africa’s e-commerce sector now has a foothold in a wide range of countries, some obvious but many less obvious. As with m-money, it will grow in some places but not others. read more
Focus on African e-commerce industry

Focus on African e-commerce industry

08/12/2014 - 09:22
Cape Town - With just over two months to go, the agenda for the e-Commerce Africa Confex is already packed. read more
SA slow to adopt online shopping, with logistics a problem

SA slow to adopt online shopping, with logistics a problem

24/07/2014 - 09:16
In South Africa, buying food and beverages as well as clothes online continues to lag behind global norms, an EY survey revealed on Tuesday. read more