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Could the Amazon Go model of seamless, automated shopping work in SA?

Could the Amazon Go model of seamless, automated shopping work in SA?

31/05/2019 - 13:56
Artificial intelligence (AI), the Internet of Things and other next-generation automation technologies are starting to revolutionise the retail business. One glimpse of the future can be seen in Amazon Go’s “Just Walk Out” stores, now open in a handful of major cities in the US. read more
 IoT helps AB InBev stay cool

IoT helps AB InBev stay cool

25/04/2019 - 13:46
Thingstream has announced that it is providing the IoT connectivity solution to support the world’s largest brewer Anheuser-Busch InBev (AB InBev) South African Brewery (SAB) subsidiary with a Fridgelogic Connected Cooler system across South Africa. The solution enables SAB to track and monitor the temperature and location of its coolers and fridges. read more
Consumer readiness to embrace technology-driven innovation

Consumer readiness to embrace technology-driven innovation

04/04/2019 - 11:18
Our world is changing. Advances in cloud, mobile, edge computing, IoT and AI are unlocking new business opportunities at a speed not seen before. read more
Creating a better – and conveniently secure - tomorrow with IoT

Creating a better – and conveniently secure - tomorrow with IoT

19/02/2019 - 14:04
As it rapidly approaches maturity, the Internet of Things (IoT) is set to continue a transformational trajectory, introducing new efficiencies in multiple fields by allowing measurement and analysis on a scale that has never been possible before. From agriculture to logistics, from retail to hospitality, from traffic to health, from the home to the office, the applications for monitoring ”things” are limited only by the imagination. read more
IoT offers fast, effective control of every business resource

IoT offers fast, effective control of every business resource

12/02/2019 - 22:51
Internet of Things (IoT) continues to make inroads into South African industries, and it is not difficult to see why. The fact is that with IoT, businesses will always know where everything is, they will be able to keep track of even more data, everything will be faster and remote work will be even more feasible. Another fact is that challenges associated with this technology, like security, connectivity and a sound business plan, are largely being addressed. read more
Becoming an intelligent enterprise: Growth in IoT deployment strengthening retail’s frontline workers

Becoming an intelligent enterprise: Growth in IoT deployment strengthening retail’s frontline workers

21/01/2019 - 14:40
Retail buzzwords like “personalisation” and “omnichannel” are no longer just concepts and strategies that companies are working toward. Today, more retailers are actively deploying new technologies and migrating to an intelligent environment to reclaim their relevance in the on-demand economy.  read more
The future of logistics depends on four key elements: customer-centricity, sustainability, technology and people

The future of logistics depends on four key elements: customer-centricity, sustainability, technology and people

01/10/2018 - 09:32
DHL, the world’s leading international express services provider, showcased the key trends that could impact the logistics industry in the next five to ten years, at an event held in Sandton, Johannesburg on Thursday 20 September.  read more
How to ensure network connectivity across stores

How to ensure network connectivity across stores

13/02/2018 - 14:29
Most stores utilise a vast amount of technologies to keep running smoothly. In order to remain competitive, retailers are embracing mobile, Internet of Things (IoT) technologies to deliver an in-store and customer experience that wasn’t possible before. read more
Retail redefined with the IoT, AI and video

Retail redefined with the IoT, AI and video

02/02/2018 - 10:51
Whenever industries transform, businesses have to redefine themselves. We’ve seen plenty of this in the retail industry recently, with many retailers turning to new retail technologies to help them keep up with customer demands and market shifts.  read more
How to solidify your digital core with the right retail innovations

How to solidify your digital core with the right retail innovations

28/01/2018 - 09:37
It’s a digital-first world, and to keep up with the current industry pace, retail must be prepared to innovate. Innovations like artificial intelligence (AI), Internet of Things (IoT) commerce, robotics and 3D printing have impacted all elements of the retail industry.  read more
How is the Internet of Things affecting customer service?

How is the Internet of Things affecting customer service?

04/08/2017 - 13:25
You’ve undoubtedly heard of the Internet of Things (IoT). So what is it? According to Forbes, IoT is described as everyday objects that can be connected to the Internet and be recognised by other devices and contribute info to a database. The Internet of Things describes Internet V.2, where data is created by things. read more
IoT proving valuable in driving customer experience, savings and operational efficiencies

IoT proving valuable in driving customer experience, savings and operational efficiencies

12/07/2017 - 14:21
Advanced developments in Internet of Things technology is providing retailers a slew of benefits, from faster product replacement to product performance, and is increasingly being embraced by household brands to boost operational efficiencies, compliance and marketing promotion. read more
How the Internet of Things can repair the customer connection to brick and mortar

How the Internet of Things can repair the customer connection to brick and mortar

11/07/2017 - 09:20
The internet has forever altered the way we connect with each other but more interestingly, it has also changed the way we shop.  read more
Supermarket Trends: Technology, food safety and sustainability are top of mind

Supermarket Trends: Technology, food safety and sustainability are top of mind

15/05/2017 - 14:44
The supermarket industry is constantly changing. Consumer food choices and how they shop, frequent regulation modifications and new technologies to integrate are just a few things we gathered from recent customer input concerning the most pressing issues for the industry. As 2017 rolls along, there are four emerging trends we see that grocery marketers should be aware of for the remainder of the year. read more
IoT and AI: Improving customer satisfaction

IoT and AI: Improving customer satisfaction

07/04/2017 - 14:09
The Internet of Things (IoT) and artificial intelligence (AI) hold huge promise in helping us better engage and satisfy our customers. But that promise still depends heavily on our ability to process and act on the data we’re gathering in a way that is meaningful and positive for our customer base.  read more
How retailers can use robots to improve customer experience

How retailers can use robots to improve customer experience

20/02/2017 - 09:54
As the Internet of Things (IoT) becomes more prevalent throughout the retail industry, some of the more sophisticated and intelligent “things” retailers are connecting to the Internet are robots.  read more
Turning IoT into revenue

Turning IoT into revenue

31/01/2017 - 14:38
There’s a channel transformation at hand—known as the Internet of Things (IoT)—and its rapid rise is challenging C-suite retail marketers that are tasked with delivering seamless omnichannel brand experiences. Research firm Gartner estimates that by 2020, over 20 billion connected IoT things will be in use across a range of industries, and consulting firm McKinsey & Company estimates the economic impact of those IoT things will be between $3.9 and $11.1 billion annually through 2025. That growing diversity of customer touchpoints presents a tremendous business opportunity for retailers if they’re prepared to reap the benefits. read more
A smart retail IoT strategy is both possible and necessary

A smart retail IoT strategy is both possible and necessary

11/07/2016 - 16:18
The proliferation of mobile technologies combined with widespread Internet access has rapidly altered just about every aspect of our lives. Now, the Internet of Things (IoT) promises an even greater revolution. Some applications – such as smart cities that use data analytics to improve everything from municipal functions to traffic patterns and connected healthcare devices that provide remote patient monitoring – are already making an impact.  read more
The Internet of Things: hype vs. Reality

The Internet of Things: hype vs. Reality

29/06/2016 - 12:12
As the world enters the fourth industrial revolution and the third age of digital, smart and connected systems are altering every aspect of the process to deliver goods and services to today’s consumers. The Internet of Things poses unique challenges, but also opportunities for companies in the consumer goods industry. Christopher Beck, of Ecolab, addressed the Internet of Things at this year’s Consumer Goods Summit held in Cape Town. It formed part of a wider look at the digital disruption facing the industry. read more