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TFG's investment in online offering pays off

TFG's investment in online offering pays off

27/05/2019 - 09:14
Online turnover grew 57.2% in the year and now accounts for 8.8% of group sales, with 23 brands of its 29 now available online. read more
58% of UK shoppers face Christmas delivery problems

58% of UK shoppers face Christmas delivery problems

19/12/2018 - 11:39
More than 50 per cent of people who shopped online over last year’s Christmas period have experienced some sort of problem with their delivery, according to new research. read more
How retailers can be safe from cyber fraud this #BlackFriday

How retailers can be safe from cyber fraud this #BlackFriday

21/11/2018 - 11:09
Black Friday is fast approaching, and a lot of retailers are preparing for an influx of sales and consumer traffic across all points of purchase – apps, online and in-store. This high volume of purchases puts most retailers and consumers at risk for a range of cyber security fraud and loss of critical information. read more
Fashion brand Donna sees online sales soar

Fashion brand Donna sees online sales soar

10/09/2018 - 15:43
The online sales of women’s fashion brand Donna have significantly outstripped expectations, after just a month of launching online.  read more
Wine Cellar set to launch ‘Insiders’, SA’s hottest new online wine club

Wine Cellar set to launch ‘Insiders’, SA’s hottest new online wine club

04/09/2018 - 13:14
5 minutes with Roland Peens, Director of Wine Cellar on this exciting new venture and on taking the guess-work out of ordering fine wine. read more
L’Oreal and Facebook team up for virtual make-up tests to drive online sales

L’Oreal and Facebook team up for virtual make-up tests to drive online sales

13/08/2018 - 13:11
In an age of selfies and beauty bloggers, cosmetics firms are investing heavily in online tech. read more
Millennials still prefer in-store experience

Millennials still prefer in-store experience

23/07/2018 - 14:57
Millennials still prefer to shop in-store compared to online despite the high street’s woes, according to the largest ever fashion study conducted in the age group.  read more
Popular promotion ideas for shopping mall stores

Popular promotion ideas for shopping mall stores

28/06/2018 - 08:12
With online shopping taking the retail market by storm, it’s not always easy to get new foot traffic to your shopping mall store. Or existing foot traffic for that matter. It may seem as though becoming e-commerce only is the more lucrative option right now, but with the right shopping centre advertising ideas, you will be able to be as successful in-store as your brand is online. It’s all about your platforms and messaging. read more
How to get more online product reviews in 4 easy steps

How to get more online product reviews in 4 easy steps

21/06/2018 - 11:03
Every new startup is desperate to get online and build their online presence. That’s great, but online marketing is about more than awareness - it is about engagement. As online retailers, it is our prerogative to drive that engagement and what better way than through sincere, helpful product reviews? read more
How digital virtual experiences reinforce the physical environment

How digital virtual experiences reinforce the physical environment

17/05/2018 - 13:11
Industry observers continue to sound the death knell for retail, citing increasing growth in online sales, the shuttering of many a brick-and-mortar chain, and changing consumer shopping behaviours. They've got it all wrong, though: Retail and online operations are not at all at odds with each other. In fact, the digital and physical spaces can and should augment each other. read more
Smartphone shoppers altering retail reality

Smartphone shoppers altering retail reality

14/05/2018 - 13:23
Smartphone shopping is expected to peak globally in the coming few years with 43 percent surveyed already making purchases on their phone weekly. read more
UK fashion brands continue to attract overseas online shoppers

UK fashion brands continue to attract overseas online shoppers

08/05/2018 - 10:41
Online search activity for UK retailers, especially from consumers outside the EU, has maintained its growth trajectory into 2018 – reflecting an ongoing trend to shop online. read more
SA women increasing their purchasing power online

SA women increasing their purchasing power online

04/05/2018 - 14:50
South African women currently account for 47% of the country’s ecommerce market, according to a survey released by We Are Social which measures online shopping activity in South Africa annually. read more
Spree App selected as Apple ‘App of the Day’ - A first for SA ecommerce

Spree App selected as Apple ‘App of the Day’ - A first for SA ecommerce

26/04/2018 - 09:55
In a first for fashion ecommerce in South Africa, a team of editors at Apple has selected the Spree App as App of the Day. read more
Walmart unveils new online look

Walmart unveils new online look

20/04/2018 - 14:31
Walmart.com has just offered a sneak peek at its new online shopping site, which will offer a cleaner and more modern digital experience. The actual site will go live to customers in early May. read more
Embracing a more connected South African retail environment

Embracing a more connected South African retail environment

17/04/2018 - 16:25
The increased connectedness of consumers is contributing to a more dynamic environment – one where expectations on what the buying experience must entail are evolving. read more
Walmart in major expansion of grocery delivery

Walmart in major expansion of grocery delivery

13/04/2018 - 08:49
Walmart has brought in a new partner to help it expand its delivery of online grocery orders. read more
Adidas plans to close stores amid major online investment

Adidas plans to close stores amid major online investment

10/04/2018 - 14:28
Adidas has announced plans to close a number of stores in the next few years as it seeks to ramp up its online offering.  read more
Spree launches shoppable community platform, #SpreeGallery

Spree launches shoppable community platform, #SpreeGallery

06/04/2018 - 11:32
Online fashion retailer Spree has launched #SpreeGallery – a new social shopping hub that invites customers to share images of themselves wearing products bought on Spree. Users can submit their pictures via Twitter and Instagram, using #spreecoza or #spreegallery, or tagging @spreecoza. read more
Marketing must-haves for a startup's online success

Marketing must-haves for a startup's online success

04/04/2018 - 09:57
With so many assets, people and marketing tools to pay for, starting a business is never easy. Whether your employees are willing to work for less in the startup phases or you’ve decided to figure it out yourself, you need the capital to take your business off the ground. And that’s where the stress lies.  read more
Spree forecasts exponential growth curve ahead for online retail in SA

Spree forecasts exponential growth curve ahead for online retail in SA

04/04/2018 - 09:29
After many years hovering around the 1% mark, Spree predicts online shopping’s share of total retail sales in South Africa will increase exponentially over the next three years, rising to about 4% by 2021.  read more
The Futurist: The evolving retail space

The Futurist: The evolving retail space

20/03/2018 - 09:20
Technology advancements, affordable smartphones, disruptive innovations, and globalisation have changed the world tremendously compared to a decade ago. Every part of our life is now intertwined with an online reality. read more
Walmart unveils e-commerce brand for bedroom

Walmart unveils e-commerce brand for bedroom

07/03/2018 - 11:49
Walmart has invested in a digital-only bedding and mattress brand and just unveiled Allswell, a design-centric home line.  read more
Walmart profit drops, online sales slow in key holiday quarter

Walmart profit drops, online sales slow in key holiday quarter

20/02/2018 - 15:58
Retail behemoth Walmart Inc reported a lower-than-expected quarterly profit and posted a sharp drop in online sales growth during the critical holiday period, sending its shares slumping more than 6 percent in premarket trade. read more
Walmart seeks to sell more expensive goods online

Walmart seeks to sell more expensive goods online

13/02/2018 - 16:30
Walmart has asked its vendors to supply it with more grocery and general merchandise items with a price tag of at least $10 in an effort to make its online merchandising efforts more profitable and better compete against Amazon.com, according to a report. read more
How to ensure network connectivity across stores

How to ensure network connectivity across stores

13/02/2018 - 14:29
Most stores utilise a vast amount of technologies to keep running smoothly. In order to remain competitive, retailers are embracing mobile, Internet of Things (IoT) technologies to deliver an in-store and customer experience that wasn’t possible before. read more
Should retailers use age for customer segmentation?

Should retailers use age for customer segmentation?

05/02/2018 - 11:44
Are generational demographics approaching online and offline shopping in different ways? read more
Walmart in alliance for grocery delivery in Japan

Walmart in alliance for grocery delivery in Japan

31/01/2018 - 09:50
Walmart is teaming up with the largest e-commerce company in Japan in a deal that will strengthen its efforts to compete with Amazon both in Asia and the United States. read more
Giving a voice to your "silent majority" boosts the customer experience

Giving a voice to your "silent majority" boosts the customer experience

30/01/2018 - 11:10
Online ratings and reviews can offer valuable insights into what customers are really thinking. But what happens when that feedback isn’t the whole story? read more
H&M could be planning new online outlet store

H&M could be planning new online outlet store

05/01/2018 - 14:16
Reports have emerged that H&M may be planning to launch an online outlet platform which sells a variety of brands at discounted prices. read more
Was Black Friday a win in SA?

Was Black Friday a win in SA?

15/12/2017 - 08:25
Retailers and consumers, door deals and online marketing, geo-tracking, real-time parking deals and refreshments for physical shoppers. Black Friday has evolved into a complex sales phenomenon and looks set to continue to reach new highs, despite (or because of) our rocky economic status.  read more
Naspers on track in e-commerce lane

Naspers on track in e-commerce lane

30/11/2017 - 09:30
Naspers said on Wednesday that it was making progress with its e-commerce business, which continues to drain cash as companies in this particular division build scale. read more
Walmart steadily closing in on Amazon in online price war

Walmart steadily closing in on Amazon in online price war

28/11/2017 - 15:48
Walmart Stores is within striking distance of matching Amazon.com’s online prices for the first time, a key milestone in its effort to regain the "low price leader" title. read more
Amazon captures 55% of Black Friday transactions among top online retailers

Amazon captures 55% of Black Friday transactions among top online retailers

28/11/2017 - 09:40
Amazon also accounted for 45% of online purchases on Thanksgiving Day among top 50 e-retailers, Hitwise says. But other data points to strong showings by Walmart, eBay, Kohl’s and Old Navy. read more
Black Friday online sales surge to new records with mobile pushing fastest

Black Friday online sales surge to new records with mobile pushing fastest

27/11/2017 - 10:50
Online sales volume on the Black Friday shopping day grew 24% year-over-year, according to data from Salesforce’s retail intelligence unit. read more
Internet retailers turn to physical stores as online sales look set to decline

Internet retailers turn to physical stores as online sales look set to decline

20/11/2017 - 11:15
A growing number of online retailers are opening physical stores on the high street in a bid to attract customers, as the growth of internet shopping looks set to slow. read more
Walmart online growth leaps 50%, lifts annual profit guidance

Walmart online growth leaps 50%, lifts annual profit guidance

17/11/2017 - 13:42
Walmart is on a roll as it continues to reap the benefits of its e-Commerce push, seeing 50% online sales growth in Q3. The total remains well ahead of Walmart’s 40% e-Commerce growth projections for 2018.  read more
South Africans going increasingly global for Black Friday deals

South Africans going increasingly global for Black Friday deals

16/11/2017 - 11:51
South Africans are increasingly shopping for global Black Friday deals in the US, UK, China, Australia and Europe by subscribing to international shipping services. read more
Wal-Mart partners with Lord & Taylor

Wal-Mart partners with Lord & Taylor

14/11/2017 - 14:28
Wal-Mart Stores Inc (WMT.N) said on Monday it will offer Hudson’s Bay Co- (HBC.TO) owned department store chain Lord & Taylor dedicated space on its website, as it looks to make deeper inroads into the fast-growing online fashion business. read more
The power of one for online retailers

The power of one for online retailers

06/11/2017 - 10:40
When Chinese online giant, Alibaba launched Singles Day deals in 2009, who would have thought that November 11 would become one of the planet’s top 24-hour, super sale dates along with Black Friday and Cyber Monday? read more
The Millennial shopping fallacy that impacts CX

The Millennial shopping fallacy that impacts CX

23/10/2017 - 14:38
If you were to guess whether Millennials prefer to buy online (on their phones) or in brick-and-mortar stores, what would you guess? No Googling, either. read more
Pick n Pay online visitors grow

Pick n Pay online visitors grow

23/10/2017 - 11:22
Visitors to the Pick n Pay Online Web site increased by 32% year on year, according to the retailer's interim results for the 26 weeks ended 27 August 2017. read more
Sainsbury’s expands its one-hour delivery services

Sainsbury’s expands its one-hour delivery services

19/10/2017 - 10:09
Sainsbury’s is expanding its one-hour delivery services to other parts of London after a successful trial period in the parts of the city’s south west. read more
Retail with purpose in the new digital economy

Retail with purpose in the new digital economy

17/10/2017 - 15:13
What is the purpose of your business? If you are a retailer and your immediate answer is “to sell more products,” you may find times getting tougher in the months and years ahead. read more
Pick n Pay unveils new online shopping website

Pick n Pay unveils new online shopping website

04/10/2017 - 11:32
Pick n Pay, the largest online grocery business in Africa, this week unveiled its new online shopping website. Designed to work alongside the recently relaunched mobile app, the website has been built to offer greater convenience, wider choice, more promotions and lower prices to its fast-growing base of online shoppers. read more
Online shopping in Italy continues to rise

Online shopping in Italy continues to rise

03/10/2017 - 14:51
The number of Italians visiting online consumer goods sites to purchase food, home and personal care products, has grown by 6% to over 2 million in June 2017. read more
Jet.com set to launch its own grocery line

Jet.com set to launch its own grocery line

02/10/2017 - 14:47
Jet.com will soon launch its own private label line of groceries, according to numerous sources. The brand, Uniquely J, will initially release around 60 products, including consumables like coffee, laundry detergent, olive oil and paper towels. read more
Here’s why South Africa’s online shoppers keep coming back for more

Here’s why South Africa’s online shoppers keep coming back for more

28/09/2017 - 14:14
Online shopping is becoming ubiquitous in many parts of the world. The internet today enables retailers to open online and serve customers at any time of the day without the need for them to visit a physical store. read more
A retailer's guide to driving modern customer experiences

A retailer's guide to driving modern customer experiences

26/09/2017 - 09:50
The growth of the digitally connected world should be great news for the tech-savvy retailer. No longer are the days where customer interactions are limited to the physical confines of brick-and-mortar stores; digital sources like mobile apps, websites, social media platforms, and email subscriptions enable retailers to reach consumers at multiple touch points and opens the door to a new world of ultimate, tailored customer experiences. read more
Amazon positioned to give food and beverage e-commerce a much needed spark

Amazon positioned to give food and beverage e-commerce a much needed spark

31/08/2017 - 09:50
Based on its recent bold expansion into the grocery segment, Amazon is primed to give food and beverage e-commerce a shot of adrenaline. read more
South Africans take to online delivery service

South Africans take to online delivery service

31/08/2017 - 08:44
South Africa’s unreliable, slow and theft-prone postal service has provided an opportunity to a company that enables South Africans to buy products from stores located almost anywhere in the world. read more
How brick-and-mortar retailers can benefit from shoppers' e-commerce habits

How brick-and-mortar retailers can benefit from shoppers' e-commerce habits

22/08/2017 - 09:31
The growth in e-commerce does not mean the death of bricks and mortar retail. read more
Walmart’s grocery and e-commerce units surge as battle with Amazon intensifies

Walmart’s grocery and e-commerce units surge as battle with Amazon intensifies

21/08/2017 - 12:58
Ahead of a battle the Amazon-Whole Foods grocery alliance, Walmart is growing its digital operation and its grocery division is as strong as its been in years. read more
Spree wins CXA Digital Innovator Award for first image search shopping feature in Africa

Spree wins CXA Digital Innovator Award for first image search shopping feature in Africa

18/08/2017 - 10:18
The judges for the 2017 Customer Experience Awards (CXA) recently announced that online fashion retailer, Spree has won the Digital Innovator Award for its launch of the first image search shopping feature in Africa.  read more
Brand loyalty is a thing of the past, says research

Brand loyalty is a thing of the past, says research

15/08/2017 - 15:56
Consumers are ditching their favourite brands in favour of speed and convenience, concluded new research from Salmon. read more
U.S. online retail sales growing 14% in 2017

U.S. online retail sales growing 14% in 2017

08/08/2017 - 15:38
U.S. online sales are expected to reach more than $459 billion in 2017, rising 14% from last year and accounting for 12.9% of the anticipated $3.56 trillion in total retail sales, according to Forrester Research.  read more
Walmart speeds up the task of reordering frequent purchases

Walmart speeds up the task of reordering frequent purchases

28/07/2017 - 09:38
Walmart has found a way to make the digital shopping experience even faster. read more
Online merchant’s mobile search and shopping gets visual

Online merchant’s mobile search and shopping gets visual

27/07/2017 - 11:08
eBay is making it easier for mobile shoppers to browse its massive product catalog.  read more
Pick n Pay launches online distribution centre in Gauteng

Pick n Pay launches online distribution centre in Gauteng

24/07/2017 - 12:14
This week, Pick n Pay launched its online distribution centre in Gauteng, the first of its kind in the Province. This follows the opening of its Cape Town online distribution centre, which made it the first major brick and mortar grocery retailer in South Africa to serve its online consumer customer base with a dedicated fulfillment centre.  read more
How interactive technology just might save the brick-and-mortar experience

How interactive technology just might save the brick-and-mortar experience

20/07/2017 - 10:11
Interactivity is the new name of the game for a wide range of industries looking to better engage their customers. And where better than retail, an industry that’s fighting to keep market share against burgeoning online sales across virtually every category? read more
German online retail sales increase by 12%

German online retail sales increase by 12%

17/07/2017 - 14:47
The turnover of German online retail business rose to €14 billion in the second quarter of 2017, according to data from the Bundesverband E-Commerce und Versandhandel (federal association of e-commerce and mail order). read more
Study: What consumers expect when they buy online, pick up in store

Study: What consumers expect when they buy online, pick up in store

13/07/2017 - 16:37
In the age of evolving consumer preferences enabled by digital technologies, customers continue demanding convenience and ease of use while shopping online.  read more
Amazon claims nearly 40% of eCommerce spend

Amazon claims nearly 40% of eCommerce spend

11/07/2017 - 11:18
Digital juggernaut Amazon is undoubtedly changing the way consumers behave and shop online and this is leading to 37% of all online spend going through the marketplace. read more
House of Fraser named best multichannel retailer

House of Fraser named best multichannel retailer

10/07/2017 - 09:37
House of Fraser is the best high street retailer that also sells online in the UK, according to a new report. read more
Ebay launches price match guarantee

Ebay launches price match guarantee

06/07/2017 - 09:55
Ebay is poised to introduce a price match guarantee scheme on more than 20,000 deals on its UK website. read more
Nike reaches $2 billion in online sales

Nike reaches $2 billion in online sales

03/07/2017 - 09:44
The footwear giant says its annual web sales grew 30% over last year, and executives offer updates on its pilot program on the Amazon.com marketplace. read more
Walmart tests grocery ATM

Walmart tests grocery ATM

09/06/2017 - 13:00
Walmart is testing a new way to appease online grocery shoppers that prefer self-service. The retail giant has rolled out an automated kiosk in Oklahoma City that allows shoppers to pick up groceries any day or time. read more
Spree announces first image search shopping feature in Africa

Spree announces first image search shopping feature in Africa

08/06/2017 - 14:46
Spree announces first image search shopping feature in Africa and is the first online fashion retailer in Africa to offer this innovative technology that identifies clothing or footwear seen in photos and images and finds you something similar in their app.  read more
Jewellers play catch-up with online sales tactics

Jewellers play catch-up with online sales tactics

06/06/2017 - 11:05
Traditional diamond jewellery outlets in the US have to find ways to innovate their sales strategies using online platforms as smaller sellers use the medium to great effect, according to the Rapaport Monthly Report. read more
40% of online grocery purchases in UK made on mobile

40% of online grocery purchases in UK made on mobile

23/05/2017 - 09:47
About 40 percent of all online grocery purchases made in the United Kingdom are done using a mobile phone. Online grocery shopping in the UK is also quite popular, as 7 percent of all grocery shopping is done online. That’s more than Spain, the Netherlands and the Czech Republic combined. read more
Walmart pushing hard to catch Amazon in e-commerce

Walmart pushing hard to catch Amazon in e-commerce

15/05/2017 - 09:03
Walmart Stores, the £800 gorilla of retail, is running hard to catch up in an increasingly crucial segment where it is neither the biggest nor the best: eCommerce. read more
4 Tips to meet shoppers’ expectations via mobile

4 Tips to meet shoppers’ expectations via mobile

11/05/2017 - 10:58
Mobile shopping continues to be on the rise. So it comes as no surprise that brands and retailers continue to invest more and more into this shopping channel. read more
Consumers still like shopping in stores — when the experience is right

Consumers still like shopping in stores — when the experience is right

10/05/2017 - 16:51
Even in a digital age, consumers still enjoy shopping in stores — if the shopping experience meets their expectations. One of the biggest turnoffs: long lines. read more
The other side of brick-and-mortar retail: Survival of the fittest

The other side of brick-and-mortar retail: Survival of the fittest

10/05/2017 - 10:16
Here's what brick-and-mortar retailers can do to innovate and come out on top as the battle between online and in-store shopping ramps up. read more
Retail searches on smartphones increase 23%

Retail searches on smartphones increase 23%

08/05/2017 - 17:22
Digital has continued to drive growth for UK retailers with online retail searches steadily growing throughout the post-Christmas quarter, boosted by a massive increase in searches on smartphone devices. read more
Walmart offers discount for store pickup

Walmart offers discount for store pickup

26/04/2017 - 10:21
In a move designed to save on shipping costs while offering flexibility to customers, Walmart will begin offering discounts when shoppers opt to pick up an online order in store. read more
3 Ways retailers blend eCommerce with retail

3 Ways retailers blend eCommerce with retail

21/04/2017 - 14:46
Consumers and marketers agree – the world of shopping is increasingly becoming digital. Needless to say, the development of mobile technology has allowed people to access information on-the-go, which means more buying power for the consumer – anytime they want. read more
Walmart in talks to purchase another online fashion retailer

Walmart in talks to purchase another online fashion retailer

18/04/2017 - 10:41
Walmart reportedly is about to make its fourth e-commerce acquisition in seven months as the chain continues to beef up its online arsenal and fashion offerings against Amazon.  read more
Future of luxury goods in online marketplaces hangs in the balance

Future of luxury goods in online marketplaces hangs in the balance

13/04/2017 - 11:36
Europe's highest court has commenced a case that could decide if luxury brands can stop retailers from selling their products via online marketplaces such as Amazon or eBay. read more
3 Tips to get the most out of onsite marketing efforts

3 Tips to get the most out of onsite marketing efforts

07/04/2017 - 09:45
Ecommerce companies often face the 'onsite engagement dilemma.' read more
Total Easter spending to reach a record $18.4 billion in the U.S.

Total Easter spending to reach a record $18.4 billion in the U.S.

06/04/2017 - 12:45
More shoppers plan to hop online to buy for Easter. read more
Why Singapore's online grocery is forecast to triple by 2020

Why Singapore's online grocery is forecast to triple by 2020

27/03/2017 - 09:08
Singapore’s online grocery market has grown rapidly over the past few years and IGD expects sales to more than triple by 2020. Although only a small part of the overall market today, with 1.2% of sales online, we estimate that by 2020 around 3.9% of Singapore’s grocery sales will be online, equating to approximately S$0.5 billion a year. The growth of online grocery retailing is a global trend, driven by a combination of technology, how we live our lives today and retailers following this trend by investing in their offer. read more
31% of U.S. shoppers will order groceries online in 2017

31% of U.S. shoppers will order groceries online in 2017

23/03/2017 - 08:46
As many as 31% of U.S. shoppers are likely to order groceries online in 2017, up 63% from the 19% that did so in 2016, according to a report from Unata. In addition to adding new customers, online grocers are retaining many existing ones: 80% of those who shopped online for groceries in 2016 say they would do so again in 2017. read more
eBay to launch fast, free delivery for millions of items

eBay to launch fast, free delivery for millions of items

22/03/2017 - 10:41
eBay recently announced a new delivery program poised to launch in the Summer, in which it will guarantee delivery in three days or faster for 20 million eligible items. Millions of those will ship for free. read more
Wal-Mart testing in-store touchscreens in challenge to Amazon

Wal-Mart testing in-store touchscreens in challenge to Amazon

10/03/2017 - 09:46
Wal-Mart Stores Inc. is testing a touchscreen monitor at some Texas stores that helps toy shoppers identify what they might want or order a specific item they can’t locate on shelves, TheStreet reports. read more
Best Buy grew web sales faster than Amazon and Wal-Mart last year

Best Buy grew web sales faster than Amazon and Wal-Mart last year

08/03/2017 - 16:02
Best Buy’s 2016 online sales totalled $4.85 billion, up nearly 21%. read more
Cross-border eCommerce on the up despite Brexit

Cross-border eCommerce on the up despite Brexit

07/03/2017 - 15:37
UK consumers are increasingly purchasing online from overseas, despite fears surrounding Brexit, new research from VoucherCodes.co.uk finds. read more
Analysis: Target needs to balance online growth with store growth

Analysis: Target needs to balance online growth with store growth

07/03/2017 - 15:22
The holidays did not bring much cheer for Target, which saw both sales and profit decline during the golden quarter. Worryingly, comparable sales fell at an accelerated pace, ending up at their most negative point for of the fiscal year. The one bit of sparkle in an otherwise dreary set of figures came from digital where sales grew by a stellar 34%, a pace of expansion well above online growth in the whole U.S. market. read more
Staying competitive in retail: three trends to watch out for

Staying competitive in retail: three trends to watch out for

06/03/2017 - 15:37
With 2017 in full swing, we’ve already had a taste of what’s in store for the retail industry in the year ahead. With innovation driving technological advancements and online consumers demanding speed and convenience, we’ve outlined three key trends that all retailers need to pay attention to in order to compete. read more
Smartphones are the best way to encourage shopper engagement

Smartphones are the best way to encourage shopper engagement

24/02/2017 - 11:09
The grocer’s philosophy when it comes to building loyalty is to encourage one more shopping trip or one more product purchase. Retailers and grocers use loyalty programmes to collect data from previous purchases, which is used to personalise offers for relevant products and drive footfall back to store. Whilst this technique has its successes, it’s difficult relying on the past to predict the future. It’s important to evolve beyond predicting, and actually engage with consumers, offering something truly compelling to change shopper behaviour.  read more
How to attract more in-store sales

How to attract more in-store sales

11/10/2016 - 16:56
Online shopping is great. It saves time, provides tons of options in one place, and the customer doesn’t have to navigate swarms of people to check out. Younger generations value this and are moving the majority of their shopping online.  read more
How ‘shoppertainment’ elevates the in-store experience to drive traffic and sales

How ‘shoppertainment’ elevates the in-store experience to drive traffic and sales

29/08/2016 - 08:55
Online retail sales continue to grow as changing shopper behavior places greater expectations on brick-and-mortar retail. Despite this trend, store-based retailing remains more profitable than direct-to-consumer retailing, largely due to the high cost of free shipping and returns associated with online sales.  read more
Online shopping in South Africa slowly taking off

Online shopping in South Africa slowly taking off

06/07/2016 - 10:45
MANY South Africans have shopped online, but their total spend is only a fraction of retail spend in South Africa. read more
 Megacare offers Nigeria’s first online pharmacy

Megacare offers Nigeria’s first online pharmacy

05/05/2014 - 13:18
Taping into the Information and Computer Technology (ICT) that has dragged the world into a global village, the management of Megacare Pharmacy has launched Nigeria’s first online pharmacy and health mart to provide a healthier you, and also bring shopping of its products to your doorstep. read more