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IBM acquires an expert personal shopper to deliver power to millions of consumers

IBM acquires an expert personal shopper to deliver power to millions of consumers

15/11/2016 - 11:52
IBM announced it acquired the Expert Personal Shopper (XPS) division of Fluid, a leading innovator in digital customer experiences. The acquisition includes the XPS solution, a dialogue-based product recommendation platform developed by Fluid that applies the power of IBM Watson to personalize the customer experience and improve product discovery. The XPS solution and several key members of the XPS team will become part of IBM iX (Interactive Experience). read more