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Pick n Pay’s flagship store On Nicol officially welcomed customers after a comprehensive revamp.
Pick n Pay’s flagship store On Nicol officially welcomed customers after a comprehensive revamp.

Pick n Pay unveils its revamped "On Nicol" flagship store


Pick n Pay - Oct 18th, 10:59

Pick n Pay’s flagship store On Nicol officially welcomed customers after a comprehensive revamp. The refurbished store has an exciting array of new offerings with the very best in retail concepts developed in South Africa and from around the world. Customers can expect an enhanced fresh food experience, a huge focus on product quality, a much-improved range, innovative third-party services, and refreshed customer service.  

A superb, wider variety of handpicked products and offerings aims to create a one-stop shopping experience for customers.

With a greater focus on fresh and convenience, the store has expanded its fresh produce, butchery and fishmonger sections to boast an extensive selection of healthy and affordable options. These areas will be stocked with Pick n Pay’s new and improved range of own brand products which have also recently been renewed to incorporate new flavours, product ranges and packaging.

Making it easier for customers to make healthier choices, the retailer has introduced easy-to-read LiveWell labels to its new own brand range. At a glance, customers can easily identify the products’ health benefits and know exactly what they’re putting in their shopping baskets and whether it fits their eating plan.

The store’s bakery, deli and prepared meal counters have undergone significant upgrades and are now bigger and better with a more diversified range on offer. This area is now an inspirational food market destination for customers.

New speciality areas have been added to include a freshly squeezed juice offering, a chocolatier, and a dedicated coffee station with a signature Organic Coffee blend. The popular sushi counter – famous for its half-price sushi on Wednesdays – has been completely revamped, and a new Teppanyaki grill bar has been introduced to provide an authentic Asian offering for customers.

The very popular social gathering place Thyme on Nicol has been refurbished and customers can look forward to an exciting new menu.

For wine lovers, a new wine cellar features a tasting table to sample local wines, with a wine advisor on hand. Beer enthusiasts can get freshly poured draught craft beer from the liquor store’s new Growler bar to enjoy at home.

A new Wellness Zone boasts a PnP pharmacy and offers a full range of clinic services from the MyLife Healthcare Centre.

The extensive upgrade at On Nicol strengthens the retailer’s Next Generation store concept with a strong emphasis on fresh food and convenience to create a unique food solution for customers under one roof.

The revamped Pick n Pay On Nicol flagship store will boast the following new features:

Dedicated plastic and packaging-free fresh produce zone: The store has extended its Nude Wall offering to include 12 new seasonal loose PnP fruit and vegetables. This brings the total nude offering to 24 products. Free paper bags are provided for customers. Alternatively, customers can purchase a PnP reusable netted fresh-produce bags (R7,00) or bring their own clear and sealable container.

The bakery has been modernised and a new display cabinet allows customers to help themselves to mouth-watering products. The store’s premium in-store bakery range will include freshly baked artisanal and speciality breads and rolls, as well as a new range of Viennoiserie and patisserie items.

Newly extended fishmonger section offers a wide array of the freshest sustainably sourced fish and taste bud-tempting frozen options, with a fresh mussel and oyster bar.

Upgraded butchery with a fresh gourmet counter and a trained butcher on hand to tend to the individual needs of customers.

Bigger and better gourmet deli and prepared foods section serving a range of ready-to-eat goods, from a fish and chip grill to a new chicken rotisserie section and made to order Burger Grill Bar.

Cheese corner will boast different local, artisanal and international cheeses, as well as lactose-free or vegan cheese.

Global product range offering the finest imported goods.

Revamped sushi bar serving traditional Japanese favourites, as well as vegetarian and carb-clever options. Each chef undergoes rigorous training to master the art of sushi-making before graduating to become a PnP sushi chef. Customers get half-price sushi every Wednesday!

Teppanyaki grill bar: Customers can expect an authentic Asian offering from skilled teppanyaki chefs and inspiring flavours and ingredients that include noodles, prawn, aged beef, miso, tofu, and Yuzu.

Juicing machine: Freshly squeezed orange, lemon and grapefruit juice is available daily.

Chocolatier station with local artisanal handcrafted chocolate: This is a new feature and a first for Pick n Pay. The retailer has partnered with local, bean-to-bar chocolatier, CocoaFair, to showcase and sell their world-class chocolates that are produced using beans sourced directly from farmers and hand-packaged by communities. Their range includes chocolate bars and chocolate-coated nuts to exquisite pralines and dark cocoa truffles.

A new coffee station for customers to grab take-away coffees. Coffee beans are a combination (60/40) of Ugandan and Honduran beans, 100% Arabica, organic and unique to PnP. The blend balances aroma and strength and is utterly delicious, enticing everyday coffee drinkers and more serious coffee connoisseurs.

A rejuvenated Thyme on Nicol restaurant, complete with a new menu with more variety but retaining some of its well-loved traditional recipes.

Wellness Zone: This area will offer customers access to excellent patient care from PnP pharmacy staff and provide a full range of clinic services through the MyLife Healthcare Centre. The Wellness Zone will also carry the latest trending range of health ingredients from superfoods, plant proteins and healthy snacks, as well as health equipment including yoga mats and weights.

A new customised wine cellar with over 800 wines including nearly 100 new wines, a range of sulphur-free organic wines, limited artisan wine ranges made by independent winemakers and wines exclusively made for Pick n Pay by L’Avenir, Le Bonheur and Kaapzicht wineries from Stellenbosch. The cellar will also stock the widest ranges of chilled sparkling wines with over 100 different options from South Africa, Italy and France’s Champagne region. A wine advisor will be on hand to help customers choose the best wines for all occasions, and there is a designated wine tasting area with regular in-store tastings.

Liquor section: This has been upgraded to include an even wider variety of superior sippers such as an impressive gin collection, a quaffable craft-beer range and an innovative non-alcoholic selection. Customers can also buy premium whisky in store, such as the new and award-winning Kavalan brand Taiwanese whisky and Paul John Indian whisky ranges.

The Growler Bar in the liquor store will allow customers to fill a 2L glass Growler bottle with fresh draught craft beer to enjoy at home. The Growler will offer Redrock Rusty Trigger Lager and Redrock Nine Inch Ale – from a local brewery based in Johannesburg. Customers can buy their Growler (2L bottle) and reuse it. The Growler Bar will be open from 11h00 on Friday, Saturday and until 13h00 on Sunday (within the liquor store’s trading hours) with a dedicated barman to help customers.

New value-added services: PnP On Nicol has added to its current range of services offered at the store to include “Party Services” for its Liquor store customers. This includes free glass rental and delivery for orders over R3000. Customers will continue to have access to PnP’s money counter which hosts a wide range of value-added services, such as bill payments, flights and Webtickets, and financial services offerings, such as TymeBank and PnP Money Transfers.


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