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FMCG NEWSLETTERS

Retailers start to wonder: Is there a Santa Claus?

Retailers start to wonder: Is there a Santa Claus?

13/12/2013 - 13:30
Compiled by Aki Kalliatakis, founder of The Leadership LaunchPad, a consultancy that advises businesses on how to raise customer service standards read more
5 Key Shopper Marketing Trends for 2014

5 Key Shopper Marketing Trends for 2014

12/12/2013 - 07:48
Richard Wells, CEO of international retail marketing agency Visual Fusion, picks the top trends in retail point-of-sale (POS) branding and shopper marketing for 2014 read more
South African consumers still plan to spend money on festivities

South African consumers still plan to spend money on festivities

05/12/2013 - 07:48
South African consumers want to avoid thinking about the ‘bad’ economic situation, and plan to enjoy this festive season. This is one of the findings of the Deloitte Year-end Holiday Survey, currently in its 16th edition. The survey sampled planned spending of South African and European consumers over December and extracted data on emerging trends on what influences spending patterns.  read more
Time-of-day marketing could boost high street retailers

Time-of-day marketing could boost high street retailers

27/11/2013 - 13:14
A new marketing strategy could be utilised to help revitalise the high street’s flagging fortunes. read more
NAB shares learnings from the World Retail Congress and Awards

NAB shares learnings from the World Retail Congress and Awards

21/11/2013 - 08:14
The World Retail Congress, held in Paris this year, hosted over 1200 delegates from 48 countries for retailers across the globe to share and learn from their peers. John Bowles and Gill Randall, Joint MD’s from the Newspaper Advertising Bureau, attended the congress and came home with several insights. read more
The 2013 Sunday Times Top 100 Companies results announced

The 2013 Sunday Times Top 100 Companies results announced

14/11/2013 - 08:15
Coronation Fund Managers scooped the coveted title as South Africa’s top company at the Sunday Times Top 100 Companies, in association with Johnnie Walker, awards banquet held at the Sandton Convention Centre on Tuesday night. Business Leader of the Year was awarded to Michael Jordaan, CEO of FNB, while the Lifetime Achievement Award went to Cyril Ramaphosa.  read more
Dangote among top 10 most valuable brands in Africa, survey

Dangote among top 10 most valuable brands in Africa, survey

07/11/2013 - 07:29
As a measure of its business growth and influence across the continent, Dangote Group emerged among Africa’s top 10 most valuable brands in 2013 according to a survey conducted by African Business Magazine.  read more
Sugar Confectionery in South Africa

Sugar Confectionery in South Africa

31/10/2013 - 07:54
The boiled sweets market, which has been declining for the past two years, saw its greatest drop in volumes during 2012. This decline was caused primarily by major players who are either no longer focusing on the product, or have close on stopped their production of this category.  read more
SA’s top retail and consumer brands announced

SA’s top retail and consumer brands announced

24/10/2013 - 08:10
The 2013 Times Sowetan Retail Awards Survey, conducted by independent research agency TNS, has revealed which retail outlets are succeeding as front-runners in securing spend from South African consumers. read more
Sugar tariff proposal raises costs for SA food industry

Sugar tariff proposal raises costs for SA food industry

17/10/2013 - 08:08
Sugar tariff demands threaten to add R6 billion annual cost to consumers and raise costs for South African food industry read more
Managing defective products at Point of Sale

Managing defective products at Point of Sale

10/10/2013 - 08:37
The need for accurate identification and traceability has been perpetuated by recent food scares, like the meat labeling incident in South Africa (February 2013) and the Fonterra milk irregularity (August 2013), where contaminants were allegedly found in some of the New Zealand cooperative’s milk products.  read more
Trends amongst tech savvy and price conscious consumers

Trends amongst tech savvy and price conscious consumers

03/10/2013 - 08:10
With the cost of living constantly rising, consumers are demanding greater value from retailers when it comes to making purchasing decisions. Increasingly, that means ‘spying before buying’, with tech savvy consumers scouting around online to compare products, prices and promotions at different retailers before deciding where to spend their money. read more
Market trends in bottled water in South Africa

Market trends in bottled water in South Africa

26/09/2013 - 08:17
Bottled water market has increased from 2011 – 2012 in volume. Players in the market feel that the rise in bottled water has to do with consumers believing that bottled water is healthier than tap water. Category value growth was driven jointly by the price per litre increase as well as by the volume growth. The prices increased due to natural inflationary pressures.  read more
How to successfully build brands in townships

How to successfully build brands in townships

19/09/2013 - 07:53
Reaching the illusive township shopper is high on the agenda of most FMCG companies that want to tap into the buying power of South Africans in some 43 major metro townships.  read more
The World Retail Congress Africa goes to the heart of retail opportunities

The World Retail Congress Africa goes to the heart of retail opportunities

12/09/2013 - 07:52
New to Sub-Saharan Africa and created in response to the rapidly changing and diversifying marketplaces across the Continent, the World Retail Congress Africa goes to the heart of the retail opportunity: servicing and understanding the new African consumer across new channels in new markets and provides global retail intelligence, with an Africa market focus. read more
The business sense behind one provider for all functionality

The business sense behind one provider for all functionality

05/09/2013 - 08:05
Experts within the HR and payroll administration say that from a business operational point of view, it makes a great deal of business sense to drive critical applications through a single service provider. read more
SAITEX delivers growth in uncertain times

SAITEX delivers growth in uncertain times

29/08/2013 - 07:52
Times have been tough, with consumers watching their budgets closely. But this was not the case at this year’s SAITEX, Africa’s biggest business opportunities expo.  read more
Stop searching for a USP! Shoppers love 'copycat' products

Stop searching for a USP! Shoppers love 'copycat' products

22/08/2013 - 08:32
As the Apple and Samsung legal battle rumbles on new research suggests that the consumer is the biggest winner in the ‘copycat’ branding war.  read more
Complaint lodged in the poultry sector

Complaint lodged in the poultry sector

15/08/2013 - 08:20
The poultry industry has been receiving a lot of attention in respect of what has been dubbed the 'chicken war' between local chicken producers and importers of frozen chicken products into South Africa, resulting in an application brought by the South African Poultry Association (SAPA) for tariff hikes on frozen chicken imports from Brazil and Argentina, which is facing opposition from the Association of Meat Importers and Exporters (AMIE). read more
BMi Research: Sugar Confectionary in South Africa

BMi Research: Sugar Confectionary in South Africa

08/08/2013 - 07:49
The boiled sweets market, which has been declining for the past two years, saw its greatest drop in volumes during 2012. This decline was caused primarily by major players who are either no longer focusing on the product, or have close on stopped their production of this category. read more
Tips, trends in retail & FMCG jobs

Tips, trends in retail & FMCG jobs

01/08/2013 - 08:17
Recruitment Marketing specialist, Celeste Sirin, who has more than 25 years of industry experience, shares the latest technologies and tips that FMCG companies can use to find the right candidate for the job. She also provides a few insights into FMCG and retail job trends in South Africa.  read more
Consumers under pressure

Consumers under pressure

25/07/2013 - 08:00
The financial state of South African consumers has been under the spotlight for some time now, retailers are the first to feel the effects of consumer restraint and pay close attention to the pressures facing consumers. read more
Retail in brief: 24-hour convenience retail in full swing

Retail in brief: 24-hour convenience retail in full swing

18/07/2013 - 08:22
While South African retailers’ primary Focus is on larger format stores, the development of smaller 24-hour forecourt offerings is in full swing as Pick n Pay, Woolworths and Fruit & Veg City partner with oil companies to open 24-hour convenience offerings. Growth has been rapid and looks set to continue. read more
Use technology to network, not burn bridges

Use technology to network, not burn bridges

11/07/2013 - 08:35
In the fiercely competitive business arena, the acquisition and retention of skilled workers is paramount. The demand for skills, especially technical skills, and the need for job seekers to acquire practical experience, means that business relationships forged have to be effectively managed. read more
Global Trends in Baked Goods reveal interesting insights

Global Trends in Baked Goods reveal interesting insights

04/07/2013 - 08:10
According to the latest report by Mintel, flavour and taste remain a strong requirement by consumers when choosing their baked goods, often ahead of nutritional consideration.  read more
Ghana Means Business at SAITEX and AB7

Ghana Means Business at SAITEX and AB7

27/06/2013 - 08:17
West Africa’s rising economic super-state Ghana is serious about doing business at this year’s SAITEX and AB7 event in South Africa. The nation will be hosting its own pavilion at the Southern African International Trade Exhibition (SAITEX) and Africa’s Big Seven (AB7) taking place from 30 June to 2 July at Gallagher Convention Centre, Midrand, Johannesburg. read more
Opinion on the poultry debate

Opinion on the poultry debate

20/06/2013 - 08:24
While the tensions between local chicken producers and importers reach new heights over price points and dumping claims, local retailers and consumers are caught in the fray. read more
Retail in brief: Will Carrefour's moves woo Africa?

Retail in brief: Will Carrefour's moves woo Africa?

13/06/2013 - 08:08
In a recent development, the world’s second largest retailer, Carrefour, has entered into a joint venture with distribution provider CFAO, to grow its footprint in Africa.  read more
Consistent yield is the key to value

Consistent yield is the key to value

06/06/2013 - 08:18
Bakers are often considered to be both artists and scientists - artistic in the sense of producing appealing and creative pastries, breads and cakes and scientists because every ingredient needs to be accurately measured and weighed to precise formulae. read more
Food for thought: Distribution matters

Food for thought: Distribution matters

30/05/2013 - 07:52
Time and time again, the fundamentals of retail and business operations come down to supply chain and distribution efficiency. Without efficient systems in place, it is difficult to keep shelves stocked continuously and ultimately keep consumers satisfied. read more
Shoppers take healthy eating message to heart

Shoppers take healthy eating message to heart

23/05/2013 - 07:49
It’s a fact that in times of recession, luxury items are the first to get the chop from the shopping list. But if recent consumer research is anything to go by, South Africans are investing more in their health and wellbeing, despite the increased price tag and supressed economic climate.  read more
Retail in brief: business opportunities in Nigeria

Retail in brief: business opportunities in Nigeria

16/05/2013 - 09:00
South Africa’s recent trade talks with Nigeria has placed the continent’s most populous nation in the spotlight; this time for the right reasons. read more
Factors to consider when looking to invest in a franchise

Factors to consider when looking to invest in a franchise

09/05/2013 - 08:14
With no visible signs that the economy is set to improve any time soon, business investors need to be increasingly vigilant as they go about their investigations into new investment opportunities. read more
Understanding the competition

Understanding the competition

02/05/2013 - 08:39
Competitor research is vital to any successful product range. In fact it would be almost impossible for any brand to establish an effective unique selling proposition (USP) without first analysing the strengths and weaknesses of its competitors. A brand’s competitor analysis should form part of its category positioning strategy.  read more
Battle of the brands - Make sure yours is the brand of choice

Battle of the brands - Make sure yours is the brand of choice

25/04/2013 - 08:17
Today’s consumer is exposed to thousands of different products during the course of a single shopping expedition. This makes it difficult for brand managers to attract their attention and instigate sales. Of course the answer to this challenge lies with strategic branding techniques that have the power to convince shoppers to adopt your product as a brand of choice. read more
Developing an effective online presence

Developing an effective online presence

18/04/2013 - 08:34
It can be said that in order to truly be successful in today’s world of business, it is essential to develop a considerable online presence. However, a business can enlist as many different digital tools as it likes but without a comprehensive understanding of how digital platforms work as part of an integrated online strategy, they will do little for overall business performance.  read more
Securing the best level of access control for your business

Securing the best level of access control for your business

11/04/2013 - 08:36
Continuous research into- and development of access control solutions means businesses can take advantage of a wider selection of low-cost technology. This technology is designed to offer complete security and empower decision makers with control over the environment.  read more
The changing face of the student market

The changing face of the student market

04/04/2013 - 09:42
As technology evolves and social media changes the media landscape - marketing to the student market has become more complex than ever before.  read more
Budget for education, business development - Accsys

Budget for education, business development - Accsys

28/03/2013 - 08:34
Experts in Human Resource and payroll administration infrastructure management believe South Africa’s public and private sector has to work closely with government in order to ensure the success of job creation initiatives and austerity measures outlined within the Budget Overview of 2013. read more
Effective sales and merchandising - what does it involve?

Effective sales and merchandising - what does it involve?

20/03/2013 - 08:25
A brand is built through a consistent, relevant and credible message. As the economic outlook continues to be uncertain, now more than ever successful brands must focus on tightly integrating each stage within their brand’s business cycle. read more
The Consumer Protection Act and the correct labelling of meat products

The Consumer Protection Act and the correct labelling of meat products

14/03/2013 - 08:17
Consumers have been encouraged by the acting Consumer Commissioner to "seek redress" under the Consumer Protection Act (CPA) with regards to the content of their meat product, but according to Chris Charter, Director in the Competition and Regulatory practice at Cliffe Dekker Hofmeyr, those consumers looking for a payday will be most likely be disappointed. read more
Finding the right brand ambassadors

Finding the right brand ambassadors

07/03/2013 - 08:13
Promoters have the potential to make or break an experiential marketing campaign. While many people might be under the assumption that the experiential process is as simple as placing a few sales savvy representatives at a brand exhibition and allowing them to do the rest, leading experiential marketing companies know that the procedure involved in pairing the right promoters with the right brand is in fact far more complicated.  read more
What is the correct approach to private labels?

What is the correct approach to private labels?

28/02/2013 - 08:36
Private label is a topic that is debated at all levels of retail. While opinions are often polar, there is no denying that all retailers “do private label”, but only a few retailers “do private label well”. The more I see and learn about private labels, the more I understand that there is no real right or wrong approach to making a success of a retailer’s own brand offering. read more
The potential impact of PR on sales volumes

The potential impact of PR on sales volumes

21/02/2013 - 08:29
When seeking marketing platforms that will effectively and directly translate into an increase in sales, PR is not generally the tool that springs to mind. read more
Retail experts discuss growth and innovation for Africa

Retail experts discuss growth and innovation for Africa

14/02/2013 - 08:11
Any successful retailer will tell you that building strong brand awareness is the best long - term marketing strategy. However, creating a sustainable brand in new and emerging markets presents a unique challenge for international retailers.  read more
Understanding Digital PR in your brand's communication

Understanding Digital PR in your brand's communication

07/02/2013 - 08:27
Digital PR strategy has become a vital area of expertise for any leading PR firm, but for many brand and product managers the understanding of what exactly digital PR is, remains a point of confusion. read more
Do you have a clear written Brand Plan?

Do you have a clear written Brand Plan?

31/01/2013 - 08:11
While this may seem like a question too obvious to ask, a clear and well-defined Brand Plan is essential in giving a business direction and helping a brand achieve its goals. read more
A look at Pick n Pay's executive hiring strategy

A look at Pick n Pay's executive hiring strategy

24/01/2013 - 08:22
Retailer, Pick n Pay, has been in the spotlight of late as it puts its turnaround strategy in motion to regain lost share in South Africa’s grocery retail market. Of particular interest has been its drive to hire specialists with international experience to compliment its bounce back plan and overall business goals.  read more
Massmart's Game Africa goes to Kenya

Massmart's Game Africa goes to Kenya

17/01/2013 - 07:54
SA government and business initially pulled its nose up to Walmart’s 51% stake in Masmmart saying it would be to the detriment of local producers and business owners. However, after a number of enquiries and debates, an agreement was reached to benefit the stakeholders concerned.  read more
General safety and security tips for the holiday season

General safety and security tips for the holiday season

14/12/2012 - 13:07
Acquisitions, economic uncertainties and labour negotiations have made 2012 an eventful year for retail. As we rush into the festive season and the New Year, may 2013 bring exciting retail technologies and developments that keep us on our toes. read more
Update: product recall & traceability In South Africa

Update: product recall & traceability In South Africa

13/12/2012 - 08:16
‘Everyone within the food supply chain is accountable and must ensure a quick and effective product recall can be conducted to minimise risks and costs. Everyone – from the raw material and ingredient supplier to the packaging supplier, the equipment supplier, the manufacturer/ producer, the distributor, the importer, the retailer, the wholesaler and the consumer.’  read more
Regulating salt in processed foods

Regulating salt in processed foods

06/12/2012 - 07:49
Reducing salt content in processed foods has been an issue of much debate between food manufacturers and government this year. The Consumer Goods Council of South Africa provides some background on the matter and suggests how stakeholders can work towards an implementation plan.  read more
Nestlé Rainbow Nation Health Monitor study results announced

Nestlé Rainbow Nation Health Monitor study results announced

29/11/2012 - 07:57
Nestlé South Africa recently announced the results of its Rainbow Nation Health Monitor study at an industry breakfast held in Johannesburg. read more
A case study on crises communications

A case study on crises communications

22/11/2012 - 08:26
There are multiple lessons that brands can take from corporates, even those operating in other industries, when putting their own crisis communication strategy in place. Janine Lloyd elaborates using an oil conglomerate as a practical example.  read more
6 tips for effective crises management

6 tips for effective crises management

15/11/2012 - 08:18
Those who have handled crises situations before know very well that we can’t control every possible incident that may affect company reputation and share value. read more
BP to invest millions in BP Express upgrade

BP to invest millions in BP Express upgrade

08/11/2012 - 07:32
BP, one of SA’s top fuel retailers, has announced that it will be investing significantly over the next three years on its BP Express upgrade project, which will entrench the petroleum company’s position at the top of the retail convenience channel and ensure South African consumers continue to enjoy convenience shopping innovation. read more
Opinion: where do we stand on genetically modified food?

Opinion: where do we stand on genetically modified food?

01/11/2012 - 07:47
The case for Genetically Modified (GM) food is a hotly contested topic from experts in the food industry to consumer bodies with one of the big questions being: what are the long term effects on this for our health?  read more
Making South Africa a great place for retailers

Making South Africa a great place for retailers

25/10/2012 - 08:01
The Consumer Goods Council of South Africa has embarked on a process that will see it transition into an effective organisation that has the skills, network and authority to act on behalf of the industry. The council has always had an impressive array of names on the board of directors, but without a strong management infrastructure to implement and drive the strategies developed by the board. read more
Is there room for self-checkout in South Africa?

Is there room for self-checkout in South Africa?

18/10/2012 - 08:09
A recent trip to the UK drew my attention to how retail technology has developed since my last visit. In particular, I was excited to see the progress made by self checkout in UK supermarkets. I can’t help but wonder how successful this would be in South African retail, if used in the right conditions. read more
Speeding up delivery of product to shelf

Speeding up delivery of product to shelf

11/10/2012 - 07:44
To meet the needs of today’s South African grocery shopper, advanced mobility systems are needed in order to provide fresh, quality products on demand. Although the consumer rarely sees these processes first-hand, they are essential for streamlining the distribution process and speeding up the delivery of product to shelf.  read more
Are you avoiding consumer complaints from social media?

Are you avoiding consumer complaints from social media?

04/10/2012 - 07:57
Avoiding a complaint sent by an irate consumer via social media can cause extensive brand damage and harm its overall reputation. Instead, consumer brands should constantly listen, measure and engage consumer feedback on these platforms. read more
Supply chains: new rules of the game

Supply chains: new rules of the game

27/09/2012 - 08:53
Greater investment in centralised distribution means that food retailers now have more ownership and control over the supply chain process, setting new rules for an industry that has almost entirely been dominated by outsourced service providers.  read more
'Bore-out', the new burn-out - Accsys warns corporate SA to take heed

'Bore-out', the new burn-out - Accsys warns corporate SA to take heed

20/09/2012 - 08:33
Human Resource managers now have a fresh concern in a disturbing new trend affecting output and productivity. The traditional problem of ‘burn-out’ has made way for ‘bore-out’, which describes a scenario in which an employee’s zest for work is extinguished by the mundane rather than an unmanageable workload.  read more
Don't dilute your employer brand within the company brand

Don't dilute your employer brand within the company brand

13/09/2012 - 08:11
LinkedIn has released a highly informative white paper on employer branding. Strategy Recruitment Marketing analyses the information and discusses this in the South African context.  read more
Shopper Behaviour Examined

Shopper Behaviour Examined

06/09/2012 - 08:39
This year independent marketing strategy consultancy – Yellowwood, built on the findings of its 2011 Engager Survey, by focusing on the FMCG category and assessing the relationship between brand-engagement and shopper marketing.  read more
Why Heritage Brands in Tiger Brands stable are still roaring consumer favourites

Why Heritage Brands in Tiger Brands stable are still roaring consumer favourites

30/08/2012 - 07:57
Heritage brands have an almost indefinable magic that is hard to emulate and virtually impossible to copy. They have the ability to prosper and grow in a competitive market place; they cross from one generation to another and build strength and presence, while lesser brands fall victim to changing consumer trends and tastes. read more
Emerging Trends in Sustainable Packaging

Emerging Trends in Sustainable Packaging

23/08/2012 - 07:56
In a recent presentation at the Utilizing Packaging and its evolving trends to Maximize Profits: Innovation and Sustainability In Packaging conference, Dr Inka Crosswaite, a South African cultural insight and semiotics specialist with a Doctorate in Social Anthropology from the University of Cape Town, identified what the world means by ‘sustainability’. read more
Is your feedback being filed in file 13?

Is your feedback being filed in file 13?

16/08/2012 - 09:30
Customer feedback is being increasingly recognised as critical to success. Customers like to be asked for their feedback (so long as they think it's leading somewhere other than down a black hole) and are increasingly giving that feedback whether they are asked for it or not. read more
Omni-Channel retailing; the inevitable future?

Omni-Channel retailing; the inevitable future?

08/08/2012 - 08:04
Every now and again we come across a phrase that is widely used and rather vague in its definition. “Social Retailing” is as out-there as a retailer can get, for now at least. Some would have you believe that if a retailer is not solely focused on “harnessing the power of the social network”, “working the crowd” or “fully immersed in F-commerce”, they are likely to be out of business within the next six months. While these are great catch-phrases for presentations, they are not that realistic.  read more
Point your print budget in a new direction

Point your print budget in a new direction

02/08/2012 - 08:26
Managing one’s print budget is a critical task for many consumer brands, especially for those requiring a large quantity of printed material.  read more
Building successful brands through tight business integration

Building successful brands through tight business integration

26/07/2012 - 08:46
A brand is built through a consistent, relevant and credible message. As the economic outlook continues to be uncertain, now more than ever successful brands must focus on tightly integrating each stage within their brand’s business cycle. read more
Developing a retail plan for Africa

Developing a retail plan for Africa

19/07/2012 - 08:27
Some of the largest companies in the world are grocery retailers and some of the most profitable companies in the world depend on retailers to distribute their products to consumers. Retailers certainly play a pivotal role in any economy but their impact on an emerging economy is even more critical. The migration from informal retailing to corporate retail helps to structure and grow the economy as a whole as well as improve the lives of ordinary people.  read more
Shifting the Private Label Image

Shifting the Private Label Image

12/07/2012 - 08:08
“Consumers have the power and are responsible for the shifts we are seeing in retail shopping. As shoppers tighten their belts, the sale of private label products has increased significantly and this leaves retailers in a quandary as to how to invest in their own brands,” says Deloitte Partner and Consumer Business leader in the Western Cape, Michael van Wyk. read more
HP: adding flexible innovation to POS

HP: adding flexible innovation to POS

05/07/2012 - 08:23
As POS becomes the heart of technology in-store, interlinking more closely with digital marketing and the overall shopping experience, it has to readily adapt to a retailer’s demands and changing environment. read more
HR policy and procedure docs breathe life into business

HR policy and procedure docs breathe life into business

28/06/2012 - 07:35
An HR policy and procedure document is an active, ‘living’ resource without which businesses would struggle to ensure balance and productivity in the workplace. read more
Advertising opportunities in Malawi rest on sound consumer insights

Advertising opportunities in Malawi rest on sound consumer insights

21/06/2012 - 08:04
As the business world’s gaze turns towards African developing markets, outdoor advertising companies need to understand the different segments in the economies and how best to reach disparate groups of consumers. As part of its consumer and media insights focus group series in various African countries, Continental Outdoor Media has released its research findings of consumer behaviour in Malawi so as to understand how outdoor advertising can affect habits. read more
Thailand SA Trade Show aims to grow trade with South Africa

Thailand SA Trade Show aims to grow trade with South Africa

14/06/2012 - 08:08
Over the past decade, bilateral trade between Thailand and South Africa has demonstrated steady growth. In 2011, combined trade between the countries reached an all time high of USD 3.5-billion – a significant increase over the USD 2.2-billion of 2010. read more
World Trade Trends at SAITEX 2012

World Trade Trends at SAITEX 2012

07/06/2012 - 08:25
“One of the most significant trends in business today is a growing interest in Africa,” says John Thomson, Managing Director of Exhibition Management Services, organisers of the Southern African International Trade Exhibition (SAITEX). read more
Representing consumer brands online

Representing consumer brands online

31/05/2012 - 08:30
It's no secret that the internet has revolutionised our lives, from the way we socialise to the way we do business. Communication is faster, responses are immediate and events are recorded in real-time.  read more
We can't rely on rational, loyal consumers - Continental

We can't rely on rational, loyal consumers - Continental

24/05/2012 - 08:11
No longer can brands rely on the loyal, regular and rational customer; in fact, products are likely to be bought by a disloyal, irregular and emotional customer. Essentially, companies need to totally rethink their marketing strategies. So said Pip Hainsworth, guest speaker at Continental Outdoor Media’s first Continental Conversations function. read more
SA must address worker health and education simultaneously, says Accsys

SA must address worker health and education simultaneously, says Accsys

17/05/2012 - 07:18
People development specialists believe the global trend of focusing on health and education of individuals, from a young age, is the best way to equip future workers to handle the pressures of the modern market. read more
The tables have turned on customer care

The tables have turned on customer care

10/05/2012 - 08:10
FMCG brands need to give more attention to their consumer care strategies as regulatory frameworks and consumer demands dictate the accuracy and speed at which they respond to grievances and complaints.  read more
Imported French fries, a hot potato topic for the SA economy

Imported French fries, a hot potato topic for the SA economy

04/05/2012 - 08:59
The local potato processing industry finds itself in a crisis situation due to a sharp increase in the importation of frozen French fries from Europe. read more
Is your cash flow walking on a tight rope?

Is your cash flow walking on a tight rope?

26/04/2012 - 08:21
Very often an FMCG supplier’s biggest challenge has little to do with the manufacture and delivery of goods. The delay between making a delivery and receiving payment for it is responsible for a great deal of anguish. read more
Bringing home the beef

Bringing home the beef

19/04/2012 - 08:09
Namibia, in southern Africa and Uruguay, in South America may not be making a huge blip on the global radar in terms of economic size and stature, yet both, in their respective ways, are making significant waves in the meat industry. read more
Cape Town's Theatre Of Food

Cape Town's Theatre Of Food

12/04/2012 - 08:37
Food Lover’s Market in Main Road Tokai, Cape Town, sets a benchmark for fresh produce retail and retail as a whole in South Africa.  read more
Digital is the future of outdoor advertising. Or is it?

Digital is the future of outdoor advertising. Or is it?

05/04/2012 - 08:10
FMCG brands have a plethora of media available to them for targeting consumers. They also have the important responsibility of choosing the right media to fit their target market’s profile. In addition to this, digital technology has weaved its way into all types of media, giving FMCG brands greater flexibility in designing content and better control over creative delivery.  read more
Tackling retail's supply chain faults

Tackling retail's supply chain faults

29/03/2012 - 07:40
If food retailers want to keep ahead of competitors, they will need to invest in supply chain strategies that reduce costs and waste in getting goods from suppliers to shelf, while maintaining the highest services standards and continuous availability of goods at the same time. read more
Growth in baking fats fuelled by new products, presented by BMi Research

Growth in baking fats fuelled by new products, presented by BMi Research

22/03/2012 - 08:38
The baking fat category saw good volume increases in 2009 and 2010, with growth rates of 7.6% and 4.6% recorded for these two years respectively. read more
Does your FMCG brand have integrity?

Does your FMCG brand have integrity?

15/03/2012 - 10:11
Do consumers and suppliers have immediate access to your to all your product allergens, ingredients and nutritional information, 24/7? They should.  read more
Coffee category shows short term growth, presented by BMi Research

Coffee category shows short term growth, presented by BMi Research

15/03/2012 - 07:43
The coffee market saw relatively good growth (5.3%) during 2010, where this was driven by mixed instant, mixed ground and pure ground coffee volumes. This follows a fairly static market state in the two years prior to that.  read more
Retail buying: simplifying the terms of purchase

Retail buying: simplifying the terms of purchase

08/03/2012 - 08:10
The terms of purchase are integral to a retailer’s supply chain and the more simplified this process is, the easier it is for retailers to maintain tighter margins and optimise profits. The role of a retailer buyer is essential in making this work. read more
Private labels competing for market share in South African retail

Private labels competing for market share in South African retail

01/03/2012 - 08:09
Private labels are taking on a new role in retail, positioning themselves as higher quality products on supermarket shelves, rather than the “low quality’ option they were initially perceived to be. read more
Point Of Sale in the store of the future

Point Of Sale in the store of the future

23/02/2012 - 08:14
There is much talk about the store of the future and what this store might look like and how it will operate. Will it be a self-service store that only has self-checkout points and no staff? Will all the store signage take on the form of holograms and virtual displays? The list is as long as your imagination. read more
Clover: How to re-position an FMCG brand successfully

Clover: How to re-position an FMCG brand successfully

16/02/2012 - 08:12
Branded foods and beverages company, Clover, recently launched the “Way Better” campaign to communicate its new brand positioning statement to consumers. Fast-moving speaks to Clover’s Brands and Marketing Director, Dr Chris Lerm, about the general intricacies of re-branding and the best steps an FMCG company should take to position a brand successfully.  read more
Pick n Pay's CEO resigns

Pick n Pay's CEO resigns

09/02/2012 - 08:23
In a surprising statement Pick n Pay announced the resignation of its CE0, Nick Badminton, yesterday. The retailer said that Badminton would resign from the board at the end of the financial year.  read more
Building a better future in retail

Building a better future in retail

02/02/2012 - 08:32
I was fortunate enough to attend the National Retail Federation show in New York in January and what an experience it was. The scale of the US retail sector is simply jaw dropping and watching 26 000 delegates register for the event is a graphic representation of that.  read more
Retail marketing: solutions for in-store brand promotion

Retail marketing: solutions for in-store brand promotion

26/01/2012 - 08:25
Whether launching a new FMCG brand or rejuvenating an existing one, in-store promotion is essential for grabbing a consumer’s interest, ahead of the clutter and many other brands in-store, all competing for the same attention.  read more
Should retailers upscale their online offerings?

Should retailers upscale their online offerings?

19/01/2012 - 07:57
With online consumer spending on the rise in South Africa last year, brick and mortar retailers should jump on the bandwagon and capitalise on the Internet as a sales platform.  read more
What brand perceptions are retailers creating?

What brand perceptions are retailers creating?

12/01/2012 - 08:06
Marketing to consumers is at the heart of any retail business and although retailers may follow a similar procedure to roll out their marketing campaigns, the brand perceptions they create are often very different.  read more
Season's Greetings from fastmoving.co.za

Season's Greetings from fastmoving.co.za

21/12/2011 - 07:44
Fastmoving.co.za would like to wish you a relaxing end-of-year break, should you be taking leave during this time. We’re excited about what 2012 holds in the retail and the FMCG industries and look forward to bringing you the latest news and commentary. read more
The apple of retail's eye

The apple of retail's eye

15/12/2011 - 08:23
Moving into 2012, retailers are going to have to begin implementing the ambitious expansion plans set out in recent months. The bulk of new store openings by South African retailers will be taking place outside of our borders.  read more
Get unlimited hi-res pack shots and QR codes

Get unlimited hi-res pack shots and QR codes

07/12/2011 - 08:25
Fastmoving.co.za is about helping brands communicate with retailers and giving brand managers the tools they need to organise and store their electronic data.  read more
Is broadsheet advertising on its way out?

Is broadsheet advertising on its way out?

01/12/2011 - 08:27
The arrival of the Internet and all things digital has raised many debates about the future of traditional print media. SA’s biggest retailers would face a predicament if print media falls away in favour of its digital counterparts, since they make use of broadsheet price promotions as their staple print advertising diet.  read more
Do you have a short-term marketing strategy?

Do you have a short-term marketing strategy?

24/11/2011 - 07:40
Gaining a consumer’s loyalty is at the heart of most retail marketing campaigns as retailers battle it out to win over consumers and influence their buying habits. In South Africa, long-term programmes have typically been used to achieve this through loyalty cards and accumulative point systems.  read more
Do we need a joint approach to a renewable energy plan?

Do we need a joint approach to a renewable energy plan?

17/11/2011 - 08:10
The recent bids received for a renewable energy plan from 53 independent electricity producers should be good news for big business, particularly agribusinesses, given the fact that high electricity tariffs have a crippling effect on operating costs and profit margins.  read more
What is retail's link in recycling?

What is retail's link in recycling?

10/11/2011 - 08:12
Retailers play an essential role in the recycling chain. They are the last exit point for food packaging and should be the first point of entry for re-useable waste. read more
Agriculture: the key to our food security

Agriculture: the key to our food security

03/11/2011 - 08:20
Agriculture is one of South Africa’s most important industries and accounts for a large percentage of our GDP. It’s already a large employer, has potential to create more jobs and is a major driver of investment. read more
Which way will food prices go in 2012?

Which way will food prices go in 2012?

27/10/2011 - 08:19
Food price inflation is a fickle and difficult to track; it’s influenced by a complex web of interdependent factors that are subject to varying degrees of volatility, which rarely benefits consumers. read more
The challenges for retail in Africa

The challenges for retail in Africa

20/10/2011 - 08:05
Africa has become a prime destination for retailers in their quest to break into new markets. Our growing consumer populations combined with slower growth in developed markets, among other factors, all contribute to making it a sought-after business destination read more
Is retail in Germany getting smarter?

Is retail in Germany getting smarter?

13/10/2011 - 08:15
I was fortunate enough to visit Germany last month and spent a great deal of time speaking to retailers and visiting stores. I also had the opportunity to visit the Real – Future Store, which is an enlightening step into the store of the (not too distant) future. read more
Creating customer loyalty in retail

Creating customer loyalty in retail

06/10/2011 - 08:30
All retailers are faced with the difficult task of driving sales in specific periods for certain categories, regardless of what they’re selling. One way to do this that works particularly well is to implement short term loyalty programmers. Such programmes incentivise sales and get customers through a retailer’s doors.  read more
Sustainability in food and retail

Sustainability in food and retail

29/09/2011 - 08:06
Regulations set by the Consumer Protection Act have businesses in the food industry scrambling to ensure that their product packaging meets all the necessary requirements before the deadline in March 2012. read more
Keeping up to date with retail

Keeping up to date with retail

22/09/2011 - 08:15
With a number of upcoming events on our calendar, it’s an exciting time to be in FMCG and retail. Conferences, workshops and the like, play an important role in growing and shaping our industry.  read more
Capitalising on convenience

Capitalising on convenience

15/09/2011 - 08:21
Convenience stores offer evident benefits for consumers, like 24 hour access and ready-to-eat foods, but these C-Store formats also offer the opportunity for retailers to put greater emphasis on particular categories. International trends offer some comparable insights on how this can be successfully achieved.  read more
Nigeria: a new opportunity for retailers

Nigeria: a new opportunity for retailers

08/09/2011 - 08:17
The race for African retail dominance has begun. Nigeria, which is predicted to be the globe’s fastest growing economy between now and 2050, is a key destination. It is already clear which retailers are aggressively seeking their slice of the pie. read more
How to price better against the competition

How to price better against the competition

01/09/2011 - 08:06
Price optimisation is a business strategy for retailers to seriously consider implementing as it helps them improve margins and streamline the supply chain. But, more importantly, it provides retailers with a tool to make intelligent pricing decisions. read more
FMCG update: competition for turf

FMCG update: competition for turf

25/08/2011 - 08:11
Local food manufacturers will soon be challenged by two international FMCG players, namely Diplomat and Iffco. Iffco is a food manufacturer and distributor based in Dubai and has a presence in more than 85 countries. Diplomat is one of Israel’s largest FMCG distributors and has made its way into South Africa under an agreement with Proctor and Gamble (P&G). read more
Retail technology: concepts come to life?

Retail technology: concepts come to life?

18/08/2011 - 10:00
Electronic Shelf Label technology has, for some time, been a concept that could clearly deliver significant benefits and cost reductions to retailers but costs have made that investment case just a little too risky for most. read more
South African retail for the next six months

South African retail for the next six months

12/08/2011 - 10:39
Falling short of gazing into a crystal ball, one can only speculate what effects the recent global trends will have on consumer spending and retailers. On the whole conditions don’t look favourable, especially looking at durable and semi-durable items. Food retailers, on the other hand, remain more resilient through tough economic periods.  read more
Are overseas investors eyeing your business?

Are overseas investors eyeing your business?

28/07/2011 - 12:31
While reports suggest that consumer confidence has declined in South African retail, the recent international interest in South African retail and logistics paints a completely different picture.  read more
How big is your packaging footprint?

How big is your packaging footprint?

21/07/2011 - 11:24
As we become more conscious about sustaining our environment the product packaging consumers’ use today needs to be more environmentally sustainable than before.  read more
So, when will we be warned against watching TV?

So, when will we be warned against watching TV?

14/07/2011 - 08:52
South African authorities have recently announced three areas of proposed regulation aimed at helping consumers make informed choices when buying certain goods. These are a proposed ban on alcohol advertising, placing warning labels on energy drinks, and proposed shock advertisements for smokers.  read more
Pick n Pay knuckling down

Pick n Pay knuckling down

07/07/2011 - 11:06
This week Pick n Pay announced that it would be retrenching a shade over 3000 employees. I have no doubt that this would have been one of the most difficult decisions that management has ever made, Pick n Pay prides itself on its commitment to its people and its actions have proven time and time again that it goes the extra mile for the team. read more
Food Safety shake-up

Food Safety shake-up

30/06/2011 - 09:05
The recent outbreak of a deadly strain of E. Coli in Germany prompted the local Food Safety Initiative (FSI) to compile food product recall guidelines. These guidelines allow a product recall to be initiated by the food processor/supplier, or a regulatory body such as the department of health, or by a consumer complaint. This is an important and necessary measure, and my only criticism is, why did it take the outbreak of a deadly disease to instigate these changes? More concerning however, is the outbreak itself.  read more
In between the black and white of retailing

In between the black and white of retailing

23/06/2011 - 10:25
Many consumers, who have spent time overseas, particularly in Europe, may find themselves recognizing some familiar products on the shelves of local stores. That's because retailers have taken it upon themselves to import 'grey goods' to provide "wider choices with a range of lower-priced alternatives" and to build competition in "certain categories where large suppliers may dominate the market".  read more
Food Security

Food Security

15/06/2011 - 00:00
Food security is a global threat and it goes hand in hand with water security. Fresh water is a vital element in the food production process and is used intensely throughout. Because of its perceived abundance it is often used with abandon, and now the cost is being seen.  read more
Sustainable Development

Sustainable Development

09/06/2011 - 00:00
Sustainability is no longer a project undertaken by a small team within a company, it has become an integral part of doing good business. The results are measurable and executives are held to account, not just by shareholders or regulators but also by consumers. Sustainability is not just about minimizing the negative impact of a business but also about actively striving to make a positive impact on the environment and on the lives of those associated with the company.  read more
Can Pick n Pay do it alone?

Can Pick n Pay do it alone?

02/06/2011 - 09:50
Now that the Walmart deal has been approved it is only a matter of time before the South African retail landscape changes significantly. The giant’s entry will have implications for all South African retailers, it’s not just the grocery specialists who will find themselves under fire. Arguably the retailer with the most to lose from Walmart’s entry would be Pick n Pay. It poses the question: Can Pick n Pay afford not to do a deal with Tesco? read more
Interview with James House, CEO of 5one

Interview with James House, CEO of 5one

26/05/2011 - 12:47
We were fortunate enough to interview James House, CEO of 5one. 5one works with retailers and consumer goods businesses to deliver sales and margin improvements through developing and implementing a customer-centric business strategy and are the architects behind Pick n Pay’s Smart Shopper loyalty programme.  read more
Slow down in Retail sales

Slow down in Retail sales

19/05/2011 - 09:51
This week saw a somewhat predictable slow in retail sales. With sales slowing to just 5.1% year-on-year in March, down from 5.5% in February, it marks the third consecutive month of the downward trend. Although growth is still positive, if no momentum is found soon it could have an adverse effect on the economic recovery. That considered, an average growth of about 5% per month has been forecast throughout the year. read more
Performing well in difficult times

Performing well in difficult times

13/05/2011 - 06:32
Many business are subject to external influences that are not always purely economic. Food retailers are particularly exposed to these influences. read more
The New Fastmoving

The New Fastmoving

06/05/2011 - 00:00
This week marks the launch of the new and improved Fastmoving.co.za. While everyone else was off enjoying the extended Easter break our team was working away, tweaking and tinkering to get the new portal ready for its public debut.  read more