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New retail report reveals South Africa's most customer-centric retailers

26/04/2017 - 12:20

A recent survey conducted by the global leaders in customer science, dunnhumby, titled the Customer-Centricity Index (CCI) reveals that South Africa’s most successful apparel retailers are those with a high focus on ‘customer-centricity’ defined as focusing on creating a positive customer experience by placing your customer in the centre of your retail decisions. According to the recent study, the local retailers that scored the highest on their overall customer-centricity score include Fabiani, Woolworths, H&M, Miladys, Markham, Cotton On and Mr Price.  

As the experts in customer and retail insights, dunhummby has identified seven pillars that customers highlight as the aspects of the shopping experience that matter mos... 

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Woolworths celebrates 10 years of the Good Business Journey

26/04/2017 - 10:37

Woolworths Holdings Limited (WHL) is pleased to announce the 10th anniversary of its Good Business Journey (GBJ), a flagship ...

Walmart offers discount for store pickup

26/04/2017 - 10:21

In a move designed to save on shipping costs while offering flexibility to customers, Walmart will begin offering discounts w...

Can tailored digital video messaging transform grocery end-caps?

26/04/2017 - 09:33

The Coca-Cola Co. recently rolled out a new digital signage system attached to endcaps located in the centre store of superma...

Maize crop bodes well for food inflation

26/04/2017 - 08:31

It will be a year of plenty for SA with expectations for a maize harvest 87% bigger than the 2016 crop. The bounty comes afte...

Tech insights: Omnichannel bots are in your future

25/04/2017 - 15:38

As recently as the 1990s, the only real form of text-based communication with customers was via email. Today, consumers have ...

Hunter's innovates with EDGE - real cider refreshment with t...

Hunter’s, the largest real, natural cider brand in Africa, introduces an innovative new hybrid category breaker, for those who want to discover something different. READ MORE

Cadbury Dairy Milk introduces a new box-office hit

This May, Cadbury Dairy Milk premieres the latest flavour in its Marvellous Creations range – Popcorn Jelly Cola! This box office hit combines cola jellies, crunchy popcorn and popping candy, all wrapped up in delicious Cadbury Dairy Milk chocolate. The result - an unexpected taste combination that makes a night in feel like a night out at ... READ MORE

Vital introduces new healthy, on the go snack range

Experience, capacity pave the way for new rice crisps, bars, and bites READ MORE

Kimberly-Clark introduces DryNites® Pyjama Pants

Bedwetting is a sensitive subject for many South African parents to discuss openly. The question we need to ask is why? There are many factors that influence this answer; many parents feel embarrassed, they are not aware of the fact that bedwetting, in most cases, is merely a developmental phase. They are also often unsure of how to make their... READ MORE

Savanna Loco now 51% bigger and bolder

Following the successful launch of the first spirit-flavoured cider in South Africa, this bold beverage now boasts a bigger size. READ MORE

New Go Amplified Caffeinated Water - Zero sugar, all the ene...

Forget sweetened energy drinks, there has been a huge disruption in the market with a new player being introduced; Go Amplified Caffeinated Water! This caffeinated beverage was specifically designed for consumers seeking an energy-boosting product, that would provide a much-needed kick; without the inevitable crash. However, our target audienc... READ MORE

Pioneer Foods launches its Breakfast Nutrition Programme in ...

Nearly 5000 learners in five disadvantaged schools in KwaZulu-Natal will receive a healthy breakfast every school day as Pioneer Foods this week rolled out its schools breakfast nutrition programme in the province. The programme already feeds more than 21 000 learners throughout 25 schools in the Western Cape, Northern Cape, Limpopo, North Wes... READ MORE

Clicks Pharmacies increase revenue with introduction of digi...

Clicks, the largest health and beauty focused retail chain in South Africa, with more than 600 stores and over 450 in-store pharmacies nationwide, has partnered with Moving Tactics to install and roll-out a digital signage network within their Clicks Pharmacies nationally. READ MORE

100 years of Joe + Kels!

2017 is a big year for Joekels Tea Packers, with founders and Directors Joe and Jonathan both celebrating their 50th birthdays. READ MORE

Win 1 of 10 kids parties, with Laager Tea4Kidz!

Whether it’s Princesses or Pirates, Mickey Mouse or Minions, Paw Patrol or Pepper Pig; every parent wants to give their child the best birthday party possible. But between jumping castles and party packs, the costs can add up. That’s why Laager Tea4Kidz is giving away 10 kids parties to the value of R10,000 each! READ MORE

Spekko rice - MasterChef SA curry recipes

Want it hot and spicy or fragrant and aromatic? READ MORE

IMBO meal inspiration recipes - soup season is open

We here at IMBO just love the idea of a one-pot, nourishing and fragrant soup simmering on the stove. The nights are cooler and the days are shorter, your body craves warming, nutritious and satisfying food, and your mind turns to the idea of slow, indulgent cooking. Soup is a true wonder of alchemy. Together, water, onions and time, tur... READ MORE

Hunter's innovates with EDGE - real cider refreshment with the edgy taste of hopsCadbury Dairy Milk introduces a new box-office hitVital introduces new healthy, on the go snack rangeKimberly-Clark introduces DryNites® Pyjama PantsSavanna Loco now 51% bigger and bolderNew Go Amplified Caffeinated Water - Zero sugar, all the energy

Hunter's innovates with EDGE - real cider refreshment with t...

Hunter’s, the largest real, natural cider brand in Africa, introduces an innovative new hybrid category breaker, for those who want to discover something different. READ MORE

Pioneer Foods launches its Breakfast Nutrition Programme in KwaZulu-NatalClicks Pharmacies increase revenue with introduction of digital signage network100 years of Joe + Kels!Win 1 of 10 kids parties, with Laager Tea4Kidz!Spekko rice - MasterChef SA curry recipesIMBO meal inspiration recipes - soup season is open

Pioneer Foods launches its Breakfast Nutrition Programme in ...

Nearly 5000 learners in five disadvantaged schools in KwaZulu-Natal will receive a healthy breakfast every school day as Pioneer Foods this week rolled out its schools breakfast nutrition programme in the province. The programme already feeds more than 21 000 learners throughout 25 schools in the Western Cape, Northern Cape, Limpopo, North Wes... READ MORE

BLOGS

FMCG companies need to re-examine channel roles and structures

Guest blog by Sane Mdlalose, associate consultant at Aperio, a business consulting company focused on accelerating growth of FMCG brands in South Africa and Sub-Saharan Africa. - READ MORE

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Marketing Strategies for Low-Income Consumers Conference
How to reach, connect with and serve people in poor and low-income communities! This unique conference will help retailers and marketers to better understand a... 
Start date: 10/05/2017 - 00:00 End Date: 11/05/2017 - 00:00 | read more
Sunday Times Generation Next Conference & Awards
Now in its 13th year, the Sunday Times Generation Next is the leading annual youth brand preference and consumer behaviour survey and event in SA. 
Start date: 11/05/2017 - 00:00 End Date: 11/05/2017 - 00:00 | read more
Next Great Consumer Brands 2017 Conference
The 2017 Next Great Consumer Brands main event will take place on Wednesday, May 3rd, 2017 at Nasdaq, Times Square. 
Start date: 03/05/2017 - 00:00 End Date: 03/05/2017 - 00:00 | read more

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Our client is a major multinational food & beverage business. Based in Centurion the Regional Account Manager has the opportunity to take on the challenge of ma... 
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Proof Reader Quality Assurer - CT
CORE PURPOSE OF THE JOB The proof reader will have to proofread English and Afrikaans material at all stages leading up to the final materia... 
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Proof Reader Quality Assurer - CT
CORE PURPOSE OF THE JOB The proof reader will have to proofread English and Afrikaans material at all stages leading up to the final materia... 
Listed 1 week, 3 days ago | | View Listing
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