DHL supply chain SA introduces central control tower
Issued by Sprout PR - Dec 8th 2017, 13:34
DHL Supply Chain South Africa introduces a Central Control Tower, providing customers with a bird's-eye view of all transport needs.
As fleets grow in size, there is a greater need to understand where vehicles are, what the conditions are of stock loads, and whether or not drivers are performing as well as they are expected to under tough road conditions.
According to Marco Teixeira, DHL Supply Chain’s Automotive Director for South Africa, “the time between an order sent into a logistics provider and the load being delivered to its destination, has traditionally been completely “blind” for a transport manager. The industry is now realising that it has to take a more holistic approach to transport and start to implement technology systems that can give transport managers full end-to-end visibility, with as granular detail as possible.”
With regards to performance management, it’s a difficult task to manage if relevant statistics are not available in real-time.
Paul Stone, CEO Africa and MD South Africa says, “DHL is committed to delivering the optimal transport offering to our customers by utilising technology and our global expertise to ensure service excellence.”
The heart of any company’s transport operations
DHL’s Central Control Tower takes all the systems that provide information around orders, planning and execution, health and safety, driver behaviour, fleet management, electronic POD’s, and pulls it into one system to manage it from a central location, ultimately becoming “the heart of South African transport and any company’s transport operations”, says Teixeira.
The platform provides full visibility of customer orders, detailed track and trace information, monitoring of driver behaviour, and a report on the conditions of the order.
For DHL customers, it’s a value-added service and allows for the creation of additional relevant product. “We can now offer managed transport services, which we weren’t able to do in the past, becoming the trusted transport advisor to our clients who don’t use DHL vehicles.”
Lowering the cost of supply chain for customers
For companies that do not have a transport division or the technology to manage it, DHL Supply Chain is now able to assist with advising on, planning, execution, and reporting of the customer’s fleet.
Teixeira adds that “by using our Central Control Tower, clients are able to track their own vehicles or third party vehicles, giving them planning, tracking and reporting services. Ultimately, it’s all about creating efficiencies, which in turn lowers the supply chain cost for customers.”
The tug-of-war between physical and digital shopping
21/10/2019 - 10:59
In March of 2019, Soumen Ghosh, a visiting US professor of operations and supply chain management, delivered one of the business world’s more earth-shattering lectures on disruptive technologies at the Gordon Institute of Business Science in Johannesburg.
AB InBev rolls out blockchain solution to assist farmers
01/08/2019 - 14:16
Multinational brewing company AB InBev Africa is rolling out a blockchain solution to assist smallholder farmers in its supply chain.
JIT is key to optimising the FMCG supply chain
23/07/2019 - 19:12
The ability to manufacture ‘just enough’ stock to cover orders and deliver ‘just enough’ product to every retailer is the optimal supply chain scenario in the Fast-Moving Consumer Goods (FMCG) industry. This is known as Just in Time (JIT) manufacturing and delivery.
Collaborative planning, forecasting, and replenishment in the retail supply chain
10/07/2019 - 08:56
Grocery retailers often find themselves facing the challenges of overstocking, understocking, missed sales and expired stock. Collaborative planning, forecasting, and replenishment (CPFR) is a framework that has been developed to address these challenges.
Addressing the entire supply chain is key to driving consumer behaviour and creating loyalty
03/07/2019 - 08:33
Changing consumer behaviour and creating loyalty throughout the supply chain are areas every FMCG manufacturer is trying to achieve.