Advertise with fastmoving.co.za
 
 

DHL Africa CEO Paul Stone.
DHL Africa CEO Paul Stone.

DHL supply chain SA introduces central control tower

FMCG SUPPLIER NEWS

Issued by Sprout PR - Dec 8th 2017, 13:34

DHL Supply Chain South Africa introduces a Central Control Tower, providing customers with a bird's-eye view of all transport needs.  

As fleets grow in size, there is a greater need to understand where vehicles are, what the conditions are of stock loads, and whether or not drivers are performing as well as they are expected to under tough road conditions.

According to Marco Teixeira, DHL Supply Chain’s Automotive Director for South Africa, “the time between an order sent into a logistics provider and the load being delivered to its destination, has traditionally been completely “blind” for a transport manager. The industry is now realising that it has to take a more holistic approach to transport and start to implement technology systems that can give transport managers full end-to-end visibility, with as granular detail as possible.”

With regards to performance management, it’s a difficult task to manage if relevant statistics are not available in real-time.

Paul Stone, CEO Africa and MD South Africa says, “DHL is committed to delivering the optimal transport offering to our customers by utilising technology and our global expertise to ensure service excellence.”

The heart of any company’s transport operations

DHL’s Central Control Tower takes all the systems that provide information around orders, planning and execution, health and safety, driver behaviour, fleet management, electronic POD’s, and pulls it into one system to manage it from a central location, ultimately becoming “the heart of South African transport and any company’s transport operations”, says Teixeira.

The platform provides full visibility of customer orders, detailed track and trace information, monitoring of driver behaviour, and a report on the conditions of the order.

For DHL customers, it’s a value-added service and allows for the creation of additional relevant product. “We can now offer managed transport services, which we weren’t able to do in the past, becoming the trusted transport advisor to our clients who don’t use DHL vehicles.”

Lowering the cost of supply chain for customers

For companies that do not have a transport division or the technology to manage it, DHL Supply Chain is now able to assist with advising on, planning, execution, and reporting of the customer’s fleet.

Teixeira adds that “by using our Central Control Tower, clients are able to track their own vehicles or third party vehicles, giving them planning, tracking and reporting services. Ultimately, it’s all about creating efficiencies, which in turn lowers the supply chain cost for customers.”

 

Read more about: transport | supply chain | dhl

Related News

DHL announces title partnership of Africa’s largest e-commerce and fintech event
18/01/2018 - 12:02
DHL Express Sub-Saharan Africa (SSA) has announced that the company has signed on as title sponsor for the 2018 DHL eCommerce MoneyAfricaConference & Exhibition (Confex), which will be hosted at the new East Wing of the Cape Town International Convention Center on the 14th and 15th of March 2018.

The evolution of retail: Past, present and future
01/12/2017 - 10:29
The retail industry is a dynamic one, always adapting to better cater to customers. For the past decade, we’ve seen a handful of updates and advancements that have propelled the industry forward. No matter how much the industry changes, the idea that “customer experience is king” will always stay the same.

Value Group slips amid weak economic growth
19/10/2017 - 08:38
Supply chain and logistics company Value Group says weak economic growth has hurt first-half revenue.

Walmart ups same-day delivery capabilities with Big Apple acquisition
09/10/2017 - 10:54
Walmart is determined not to be bested by Amazon when it comes to same-day delivery.

Tesco pledges to halve food waste by 2030
22/09/2017 - 10:23
Tesco has announced a major initiative to ramp up its sustainability operations, pledging to reduce food waste by 50 percent by 2030.