PnP Picks Goscor At Phillipi's DC
Cape Business News - Jun 11th 2012, 08:55
Pick n Pay has made another large purchase of warehouse equipment from Goscor Lift Truck Company. This brings the total to more than 500 Crown electric material handling machines bought by the retailer from Goscor.
Pick n Pay’s Elzette Watson says that after the positive experience at the company’s Longmeadow distribution centre (DC) in Edenvale, Johannesburg there was little hesitation in ordering the equipment from Goscor for Pick n Pay’s DC at Phillipi in the Cape Province.
“We are satisfied with the performance of the machines and equally satisfied with the service of the Goscor team. They are prepared to go the extra mile to ensure that any issues are dealt with fast and professionally,” she says.
Watson says being able to standardise on Crown throughout the group is also a distinct advantage. “Once the product and service is at high levels it is significantly more efficient to standardise.”
The most recent deal comprised 67 Crown units and include: 3-wheel electric counterbalance forklifts, 4-wheel electric counterbalance forklift with clamps, reach trucks, low-level ride-on order pickers, short-fork ride-on power pallet trucks and long-fork ride-on power pallet trucks.
Goscor Lift Truck MD Darryl Shafto says that he is encouraged to have received the Cape Town order from Pick n Pay. “Getting the ‘follow-up’ order from a company like Pick n Pay is a feather in our cap,” he says. “They are a consummately professional organisation and the DCs are crucial to the success of their business. Getting such an important repeat order is a vote of confidence in our company and we are genuinely proud.”
Shafto says Goscor’s service ethic has become somewhat of a legend in the local industry: “The quality of the machinery is the entry level as far as I’m concerned. If you haven’t got reliable, robust technology you may as well not be in the game. The real value is created through the quality of one’s after sales backup and technical expertise.
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