More grocery stores in malls on the cards. Pick n Pay commits to monthly beach clean-ups. Woolworths partners with WILDTRUST.

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Phygital: 6 ways to adapt, or die

Innovative phygital business models, where bricks and mortar and digital seamlessly integrate, are popping up across the globe. But the best phygital experiences still remain aligned with old-school sales strategies: Customer attraction, retention, engagement, experiences, loyalty and the brand itself. The factors which keep shifting are shopping behaviour and new technology. The upshot is: to keep in the retail game, phygital is the way to go and it’s currently an adapt or die situation.

1. The Agile Store

“Due to the shift towards home delivery, traditional supermarkets will soon be in serious trouble.” Nils Van Dam, Duval Union Consulting

The concept of the role of a physical shop has changed. Whereas before a storefront used to be a part of the shopper psyche there are now young customers who have no knowledge of physical stores dominating the landscape. Nils Van Dam of Duval Union Consulting estimates that between 30-40% of supermarkets will shut their doors within the next decade. In line with this thinking, according to PWC, 59% of the consumers surveyed in China will be buying grocery goods online within the next year.

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With local sugar consumption topping 1.5 million tons annually, there's no doubt that South Africans have a sweet tooth. And the sugar they enjoy the most is Huletts – South Africa's No. 1 sugar brand.

Tetley launches new Earl Grey and Lemon-flavoured teas

Tetley, the world’s second largest tea brand, has launched two new teas in line with their vision of offering premium tea at affordable prices so that a great cup of tea is within everyone’s reach. The new Tetley Earl Grey and Tetley Lemon-flavoured teas have been expertly blended to give South African tea lovers more choice.
Huletts introduces new EquiSweet Xylitol and Erythritol sweeteners

Xylitol and Erythritol are part of a range of sugar alcohols, or polyols but none of them are neither sugars nor alcohols. They are carbohydrates with a chemical structure that partially resembles sugar and partially resembles alcohol, but they don’t contain ethanol as alcoholic drinks do.

Foschini, Clicks offering good returns

Prospects for retail sector companies on the JSE had withered this year in line with the slumping economy, but there were outliers, such as Foschini and Clicks, providing good returns for shareholders in the sector, analysts said.
More grocery stores in malls on the cards

The Competition Commission said that it wants Pick n Pay, Woolworths, Spar, and Shoprite to stop enforcing exclusivity clauses in shopping malls they do business to allow for more competition.

Shoprite opens its first distribution centre in Botswana

Shoprite Botswana recently opened its own world-class distribution centre (DC) in Taung, Gaborone.
South Africans are spending less on their weekly shopping trip

Tiger Brands, which carries brands including Koo canned foods, All Gold, and Tastic rice, said that revenue from continuing operations fell 2% to R15.4 billion in the interim period.
Ackermans receives top nod in new kids category at 2019 Beeld Reader’s Choice Awards

South Africa’s leading value retailer Ackermans has been announced as the Platinum winner in the Children’s Clothing Store category at the 2019 Beeld Reader’s Choice Awards.
Trade war’s likely toll on SA

Escalating trade tensions represent the main factor weighing on global growth. But rising global debt, China’s slowdown, and financial market risk threaten to weaken growth further by undermining investment and confidence.
Woolworths appoints former Alfred Dunhill CEO as a director

High-end retailer Woolworths has appointed Christopher Colfer, a former CEO of Richemont’s Alfred Dunhill business, as an independent non-executive director, with effect from July 1.
SA taxpayers to pay more for greener economy

Climate change and global warming have long been debated, but what is certain is that consumers are going to pay a great deal more in taxes dedicated to creating a friendlier environment.
TymeBank nearly at 500,000 clients, ARC Investments says

TymeBank is on track to have 500,000 clients within the next three weeks, according to parent company African Rainbow Capital Investments (ARC Investments).
Blackstone in $19bn deal to buy US warehouse assets from Singapore’s GLP

Blackstone Group is buying US industrial warehouse properties from Singapore-based logistics provider GLP for $18.7bn, in what the companies billed as the largest private real estate transaction globally.

Could the Amazon Go model of seamless, automated shopping work in SA?

Artificial intelligence (AI), the Internet of Things and other next-generation automation technologies are starting to revolutionise the retail business. One glimpse of the future can be seen in Amazon Go’s “Just Walk Out” stores, now open in a handful of major cities in the US.
Waitrose trials refill and bring-your-own containers scheme to reduce waste

Waitrose has launched a new scheme where customers will be able to fill up or refill their own containers with a range of products as part of its ambitions to reduce waste.
Blockchain’s appeal is limited for retail banks

Retail banks have been slower to embrace blockchain technology and face greater challenges in reaping its potential benefits than their more adventurous counterparts in the investment-banking world, according to new research from McKinsey & Co.
Sainsbury’s ditches plastic bags in fruit & veg and bakery aisles

Sainsbury’s has announced its latest moves to reduce the amount of plastic it uses. This includes the retailer removing the plastic bags in its stores used for loose fruit, vegetables, and bakery items.
Six steps to successful customer relationship management

More than ever, businesses are looking for powerful ways to promote their goods and activate more sales. This should include beefing up customer relationship management (CMR) systems to streamline communication with potential clients and encourage more sales.
Luxury group lifts shares on Vuitton's 'unheard of' China growth

LVMH shares gained after the head of the Louis Vuitton brand gave a rosy view of its China business, easing concerns about the effects of a trade war with the US.

A changing African consumer branding environment

In Africa, household consumption is expected to reach $2.5 trillion by 2030 with Nigeria, Egypt, and South Africa accounting for nearly half that. This presents exciting opportunities for brands that want to grow in retail. But how do they approach this in an increasingly cluttered and competitive market?

Combatting the rise of illicit trade with Pagemark Africa’s secure printing, authentication and serialization solutions

Counterfeiting has become a multi-billion-dollar criminal activity affecting almost every industry and South Africa is feeling the impact of these activities in the illicit economy as a large portion of its GDP is being lost every year. This includes the smuggling of tobacco products, counterfeit textiles, and drug manufacturing and smuggling.
Pharmaceutical Inspection with PPS

Inspection is part of the overall drug quality assurance system. The objective of inspecting pharmaceutical manufacturing facilities is either to enforce Good Manufacturing Practice (GMP) compliance or to provide authorization for the manufacture of specific pharmaceutical products, usually in relation to an application for marketing authorization.
Improving supply chain transparency

Markem-Imaje has released six packaging intelligence solutions that help manufacturers digitalise their supply chains more easily and cost-effectively to maximise profitability through improved line efficiency, reduced waste, and better compliance while offering more protection and promotion for their brands.

Chocolate Chilli Steak with Zucchini Noodles

Because sometimes we can't wait until dessert to get our chocolate fix...
New York Cheesecake with Raspberry Coulis

A rich and creamy baked cheesecake heaped with a deep red, fresh raspberry sauce.

Shoprite Group takes on youth upskilling

Recognising the sacrifices South Africa’s youth continue to make to improve their education, even as youth unemployment reaches 55.2%, the Shoprite Group continues to upskill thousands of people every year.
Pick n Pay commits to monthly beach clean-ups

Pick n Pay has launched monthly People n Planet Beach Clean-Ups which will see the retailer partner with local organisations across the country to drive public awareness for plastic waste and action for responsible disposal.
Woolworths partners with WILDTRUST to boost innovative recycling villages

In celebration of World Environment Day, a day that encourages citizen-action to improve our environment, Woolworths has announced a partnership aimed at increasing recycling rates in South Africa.

Africa's Big 7

Africa’s Big 7 is the only food and beverage trade show in Africa to bring together hundreds of global suppliers with motivated buyers from each segment of the buying community.

23-25 June 2019

Powering trade with Africa.

23-25 June 2019

FoodNext Africa

dmg events is proud to present the years’ most exciting b2b food event where the startups, food innovators, foodtech businesses, investors and partners who are redefining the food industry from farm-to-fork connect.

24-26 June 2019
fdt Africa


9-11 July 2019

Mall & Retail Indaba

Now in its 4th year, Mall & Retail Indaba will again be presented in Johannesburg in 2019. This full-day conference is designed for Shopping Centre Managers, Marketers, Mall Owners, and Retail Executives.

25 July 2019
CEM Africa Summit

CEM Africa is a meeting place for CX professionals and innovative CX solution providers. Where like-minded customer experience experts and the top CX solution providers gather for an informative and educational summit with the common goal of improving customer experience across Africa.

31 July -01 August 2019
Cape Town

International Sourcing Fair

The International Sourcing Fair is the only exhibition for sourcing and purchasing retail and commercial products exclusively focusing on the Home, Office, Gift and Hospitality sectors.

7-9 August 2019
Customer360 Africa 2019

The only all-inclusive event focused on the entire CX journey.

17-19 September 2019
Cape Town


RMB WineX, SA’s premier wine show launched in 2000, is attended annually by 10 000 Jozi wine lovers representative of the country’s largest and most discerning wine market.

30 October-01 November 2019
CGCSA Summit 2019

The CGCSA Summit programme offers a unique opportunity to network with the CEOs and top leaders from some of South Africa’s most successful retailers and manufacturers and get inspired by an exceptional line up of speakers and industry experts.

14 November 2019

Food Africa Cairo

Food Africa is the continent’s largest International Trade Exhibition specialized in the Food and Agro-industries. The exhibition, combining an innovative format of showcasing, networking, and matchmaking, is a unique platform to access the Egyptian mega-market, and Africa’s booming agriculture industry.

09-11 December 2019
Cairo, Egypt

EuroCIS: an event whose success just keeps on growing - as the leading trade fair for retail technology in Europe.

16-20 February 2020
Seamless SA

Seamless Southern Africa is the region's leading payments, fintech, banktech, and insuretech conference and exhibition. The event has separate conference agendas covering the world of Payments, Fintech, Banktech, Insuretech, with one shared free-to-attend exhibition, hosting the region's leading technology providers.

7-8 April 2020
Digital Retail Forum 2020

Discover how to ensure digital innovation becomes a key process within your retail organisation.

29 January 2020

Software Developer - Silo Cape Town

As a developer with WordPress experience, you will have a passion for developing beautiful templates, customising plugins and themes, developing code and troubleshooting for WordPress core. This is a great opportunity to be part of the launch of on an exciting platform, work on an established brand, take ownership of the management of the site and be part of a team of creative individuals.
Head of Legal

The Head of Legal will provide Strategic Legal & Related Services which are technically excellent, value adding, commercially relevant, timely, cost-effective and solutions-driven. This includes keeping abreast with developments in the law and advising as such.
Nicolene Di Bartolo

Nicolene Di Bartolo develops and delivers strategic recruitment solutions that are innovative, robust and effective. Our executive search and management appointment services are trusted by leading employers, both locally and internationally.

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FASTMOVING is a Silo company that provides a business-to-business online service, showcasing the latest trends in retail and consumer brands in South Africa and Africa. We reach both local and international Retail Buyers, Store Managers, Liquor Outlets, Manufacturers, Distributors, and Brand and Marketing Managers with news and information about Products and Services available to the South African Retail Industry.

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Editor : Jessi Wesson
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Silo is South Africa's leading source of rich brand content and retail promotional intelligence. Silo provides a digital asset management solution to brands, retailers and brand content users.