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 Load shedding threatens jobs, economic recovery, says consumer body

Load shedding threatens jobs, economic recovery, says consumer body

22/03/2019 - 13:31
Load shedding, which has been escalated to Stage 4, is posing a significant risk to economic recovery, the Consumer Goods Council of South Africa said in a statement, as rotational blackouts continued to grip the country. read more
Retail sales recover in January after dismal December figures

Retail sales recover in January after dismal December figures

22/03/2019 - 09:23
Retail spending showed signs of recovery in January, growing 1.2% on an annualised basis, slightly faster than analysts had expected. read more
4 Digital transformation communication strategies

4 Digital transformation communication strategies

20/03/2019 - 09:59
If you’re running a business in 2019, digital transformation should be on your mind. It doesn’t matter whether you’re a one-man band decorating cakes at home, or stand at the head of a multi-national corporation with hundreds of employees – it affects you. From how you engage with your customers, issue invoices, to how staff apply for leave or even claim expenses. The key issue for big organisations is without employee buy-in, you will struggle to reap the rewards. Effective communication is the key.  read more
Tips for small business owners to survive load-shedding

Tips for small business owners to survive load-shedding

20/03/2019 - 09:36
With small businesses already dealing with hikes in VAT and petrol, coupled with decreased consumer spending, load-shedding is a bridge too far, particularly for restaurateurs. read more
Business counts cost as Eskom battles power shortages

Business counts cost as Eskom battles power shortages

20/03/2019 - 09:14
State utility Eskom will make more power cuts this week as it struggles with capacity shortages that threaten to stymie President Cyril Ramaphosa’s efforts to boost investments and economic growth. read more
SA companies edging closer to full cloud capability

SA companies edging closer to full cloud capability

19/03/2019 - 09:07
While there is little doubt over the hype attached to cloud computing and services, the reality is that South Africa businesses are embracing cloud, especially solutions that are being used to strengthen contact centres and enhance customer engagement. read more
Distell’s premium-wine offshoot aims for the top

Distell’s premium-wine offshoot aims for the top

15/03/2019 - 14:37
"I’m in the business of wine; I’m not in the wine business," says Kay Nash emphatically. That may seem like splitting hairs, but it’s a subtle distinction that’s helping the CEO of Libertas Vineyards & Estates, the new premium-wine offshoot of drinks giant Distell, to shake up the company’s high-end wine business. read more
Three quarters in a row of sales growth for H&M

Three quarters in a row of sales growth for H&M

15/03/2019 - 14:26
Sweden’s H&M, the world’s second-biggest fashion retailer, posted local-currency sales growth for its fiscal first quarter that matched analysts’ forecasts, on Friday, while net sales were slightly higher than expected. read more
Spitz owner AVI says footwear sales walked all over its results

Spitz owner AVI says footwear sales walked all over its results

12/03/2019 - 10:27
AVI, whose brands include Bakers biscuits and seafood business I&J, said on its footwear businesses struggled the most in the six months ended December. read more
5 Things effective loyalty programmes have in common

5 Things effective loyalty programmes have in common

11/03/2019 - 11:22
Customer loyalty retention is becoming increasingly important to the success of independent retailers in South Africa. The equation is pretty simple - customer loyalty means repeat business, which equals revenue and long-term sustainability. read more
Former Clicks boss David Kneale joins Woolworths

Former Clicks boss David Kneale joins Woolworths

11/03/2019 - 10:06
Former Clicks CEO David Kneale, who helped the retail group break into the JSE’s top 40 index in 2018, has joined the Woolworths board.  read more
Jameson Irish Whiskey launches new brand message "Taste, that’s why"

Jameson Irish Whiskey launches new brand message "Taste, that’s why"

07/03/2019 - 10:59
It’s about taste. It’s that simple. No gimmicks or tricks. No smoke or mirrors. Jameson Irish Whiskey has always been about the exceptional taste of its whiskey.  read more
Analytics – giving retailers the edge and boosting sales

Analytics – giving retailers the edge and boosting sales

05/03/2019 - 13:51
With the buzz from Black Friday and the festive season now in the rear-view mirror, retailers are looking ahead to ensure the continuation of ‘traffic’ into malls, high streets, pop-up stores, websites, apps and other channels. Today’s retailer is anywhere, anytime, and they’re providing greater levels of personalisation with their services.  read more
THE Glenlivet Whisky appoints new Brand Manager

THE Glenlivet Whisky appoints new Brand Manager

05/03/2019 - 10:19
THE Glenlivet’s new South African Brand Manager is THE Keval Ramraj, a young man who has his finger on the pulse of the world of single malt whisky – and whose competitive edge bodes well for the future of this whisky brand that owns the reputation of being THE single malt whisky in the world.  read more
AI revolutionises HR

AI revolutionises HR

05/03/2019 - 09:48
With spending on cognitive and artificial intelligence (AI) systems expected to reach $77.6 billion by 2022 (more than three times the $24 billion forecast for last year), South African companies would do well to consider its impact on their existing and future systems. Its potential in traditionally people-driven processes such as human resources (HR) is significant. read more
Nederburg maker Distell lifts earnings, even as sales fall

Nederburg maker Distell lifts earnings, even as sales fall

04/03/2019 - 13:08
Distell Group, which makes Nederburg wines and Klipdrift brandies, reported a double-digit increase in earnings for the six months to December, even as sales volumes fell in SA.  read more
Edcon CEO says focus is now on fixing the business

Edcon CEO says focus is now on fixing the business

04/03/2019 - 10:02
The R2.7bn deal that clothing retailer Edcon reached with its banks, landlords and the Public Investment Corporation (PIC) will free it up to push through with its survival plan, says CEO Grant Pattison. read more
What Kraft Heinz’s write-down means for other consumer brands

What Kraft Heinz’s write-down means for other consumer brands

27/02/2019 - 09:45
Shares of Kraft Heinz slumped 20% after the food company posted a quarterly loss, disclosed a Securities and Exchange Commission (SEC) investigation and wrote down the value of its Kraft and Oscar Mayer brands. read more
Analytics – giving retailers the edge and boosting sales

Analytics – giving retailers the edge and boosting sales

26/02/2019 - 09:57
With the buzz from Black Friday and the festive season now in the rear-view mirror, retailers are looking ahead to ensure the continuation of ‘traffic’ into malls, high streets, pop-up stores, websites, apps and other channels. Today’s retailer is anywhere, anytime, and they’re providing greater levels of personalisation with their services.  read more
Informal sector vital part of SA’s economy

Informal sector vital part of SA’s economy

26/02/2019 - 08:41
South Africa’s informal business sector serves a burgeoning consumer market worth more than R100billion in the country’s rural areas, townships and cities, presenting opportunities for corporates and traditional small businesses.  read more
British retailers plan least investment in seven years ahead of Brexit

British retailers plan least investment in seven years ahead of Brexit

25/02/2019 - 15:02
British retailers plan the least investment in seven years ahead of the country’s departure from the EU, and job cuts in the business sector have gathered pace, a major survey showed. read more
Anheuser-Busch acquires Cutwater Spirits

Anheuser-Busch acquires Cutwater Spirits

25/02/2019 - 14:56
Anheuser-Busch has acquired US alcohol company Cutwater Spirits, as it expands its business in the spirits and canned cocktail category. read more
5 Major mistakes independent retailers should avoid

5 Major mistakes independent retailers should avoid

25/02/2019 - 14:35
There is a lot to be said for being an independent retailer in South Africa at the moment. When your business is small, local and bespoke, you are able to roll with the economic punches. You are agile, flexible and can adapt to absorb the impact of upheavals like a technical recession or a sudden shift in trends. However, as a small fish in a big pond, you also need to have your wits about you. read more
Connect, communicate and reward – loyalty should earn more than points

Connect, communicate and reward – loyalty should earn more than points

25/02/2019 - 12:56
An effective loyalty programme will positively influence the relationship between a service provider and the customer through rewards and incentives – but the days of offering points as the frontline reward are long gone, says LoyaltyPlus. read more
Retail fallout linked to need for innovation

Retail fallout linked to need for innovation

25/02/2019 - 12:13
Retailers across the world continue to face strong headwinds. They have suffered a sharp drop in business in recent years, with bankruptcy filings and store closings almost becoming commonplace.  read more
Go digital or die, companies warned

Go digital or die, companies warned

22/02/2019 - 11:03
The SA digital market has long played second fiddle to its traditional counterparts, but that is all about to change. read more
Woolworths CEO confident that right strategies are in place

Woolworths CEO confident that right strategies are in place

21/02/2019 - 13:44
Woolworths Holdings announced results for the 26 weeks ended 23 December 2018. read more
2019 National Budget speech: Five positive, key take outs for local SMEs

2019 National Budget speech: Five positive, key take outs for local SMEs

21/02/2019 - 08:33
Finance Minister Tito Mboweni referenced the private sector as the key engine for job creation in his National Budget speech. Ben Bierman, MD of Business Partners Limited, fully supports this statement, and says that there are five key take-outs that local small and medium enterprises (SMEs) will benefit from:  read more
Transitioning to a new payroll solution

Transitioning to a new payroll solution

20/02/2019 - 08:29
Companies should use the end of financial tax year that is around the corner as an opportunity to re-evaluate their existing payroll solutions. And while it might very well be time to adopt the mantra ‘new year, new solution’, decision-makers must closely scrutinise what their strategic objectives are when it comes to Payroll. This is according to Ian McAlister, General Manager of CRS Technologies South Africa. read more
Creating a better – and conveniently secure - tomorrow with IoT

Creating a better – and conveniently secure - tomorrow with IoT

19/02/2019 - 14:04
As it rapidly approaches maturity, the Internet of Things (IoT) is set to continue a transformational trajectory, introducing new efficiencies in multiple fields by allowing measurement and analysis on a scale that has never been possible before. From agriculture to logistics, from retail to hospitality, from traffic to health, from the home to the office, the applications for monitoring ”things” are limited only by the imagination. read more
Digital communication is key to good customer experience, here’s how to get it right

Digital communication is key to good customer experience, here’s how to get it right

19/02/2019 - 08:19
Over the past few years, companies have started paying increasing amounts of attention to customer experience (CX). While the idea behind it (customers will keep coming back to a business if they have a good experience), is hardly new, it’s become more and more of a science.  read more
 Pioneer Foods boosted by higher prices

Pioneer Foods boosted by higher prices

18/02/2019 - 08:54
Higher prices of bread, wheat flour, rice and export fruit boosted branded foods and beverages producer Pioneer Foods’ performance in the four months ended January 31. read more
Is Woolworths unravelling in Australia?

Is Woolworths unravelling in Australia?

15/02/2019 - 16:35
The sudden departure of two Australia-based nonexecutive directors of Woolworths has fuelled speculation that the troubled retailer will be forced to announce another huge write-down related to the R21bn acquisition of the David Jones department store. read more
Booze, drugs and DIY boost Spar in difficult economy

Booze, drugs and DIY boost Spar in difficult economy

13/02/2019 - 15:40
Robust liquor sales and the inclusion of the pharmaceutical distribution business it bought in 2018 year boosted grocery retailer Spar Group in the weeks leading up to Christmas. read more
Pick n Pay trials a R5 reusable bag – made from green plastic bottles

Pick n Pay trials a R5 reusable bag – made from green plastic bottles

13/02/2019 - 13:38
Pick n Pay is trialling the lowest priced reusable bag yet in South Africa, as an affordable reusable alternative to plastic carrier bags. read more
IoT offers fast, effective control of every business resource

IoT offers fast, effective control of every business resource

12/02/2019 - 22:51
Internet of Things (IoT) continues to make inroads into South African industries, and it is not difficult to see why. The fact is that with IoT, businesses will always know where everything is, they will be able to keep track of even more data, everything will be faster and remote work will be even more feasible. Another fact is that challenges associated with this technology, like security, connectivity and a sound business plan, are largely being addressed. read more
Toys R Us makes a comeback as Tru Kids Brands

Toys R Us makes a comeback as Tru Kids Brands

12/02/2019 - 19:17
Toys R Us is making a comeback as a brand new company known as Tru Kids Brands, one year after the toy retailer went bust.  read more
One-size-fits-all branding in Africa doesn’t cut it

One-size-fits-all branding in Africa doesn’t cut it

12/02/2019 - 18:37
As the global economic slowdown continues to inhibit opportunities for expansion in home territories, more and more companies are looking to the rest of Africa as a potential growth market. read more
Struggling Woolworths shares fall after two more directors leave

Struggling Woolworths shares fall after two more directors leave

12/02/2019 - 11:20
Struggling retailer Woolworths saw its share price decline to the lowest level since 2012 after saying two nonexecutive board members with extensive business experience in Australia resigned with immediate effect on Monday. read more
Amazon grocery service slowly returns in India after e-commerce disruption

Amazon grocery service slowly returns in India after e-commerce disruption

08/02/2019 - 09:54
Amazon.com Inc’s grocery service is slowly returning on its India website after the online retail giant faced disruption from revised e-commerce curbs which kicked in on Feb. 1. read more
Valentine’s Day retail ideas: 10 Tactics to win over your customers’ hearts

Valentine’s Day retail ideas: 10 Tactics to win over your customers’ hearts

07/02/2019 - 13:53
Happy (almost) Valentine’s Day, retailers! Since the day of hearts is upon us, we thought it’s high time to remind merchants about the things they can do to spread the love. You don’t have to be in the flowers or gifts industry to show your V-Day spirit. read more
Woolworths loses third David Jones CEO

Woolworths loses third David Jones CEO

07/02/2019 - 13:20
The CEO of Woolworths’s Australian department store chain David Jones has resigned after less than two years in the job, and the JSE-listed retailer is now headhunting its fourth CEO for its Australian chain since it acquired it in 2014. read more
6 Ways to win with CX

6 Ways to win with CX

06/02/2019 - 10:35
As each new app or tech gadget appears on the horizon, keeping the Customer Experience (CX) fresh and relevant becomes more complex. But making and retaining customers in 2019 is not just about keeping up with the sophisticated robotics of the 21st Century. Yes, branding and selling is knowing what and how technology can assist in the CX experience but it’s also ensuring there’s a human and emotional connection with the consumer every step of the way. read more
Edcon makes headway in securing R3bn in funds to keep it going

Edcon makes headway in securing R3bn in funds to keep it going

05/02/2019 - 14:25
Edcon Holdings is making progress toward securing R3bn in funding to keep the South African clothing retailer afloat, with the Public Investment Corporation part of the ongoing talks. read more
Businesses face big moral and socioeconomic issues

Businesses face big moral and socioeconomic issues

05/02/2019 - 09:25
Consumers want brands and corporates to be scrupulously ethical and champions for causes they care about. Businesses will have to engage with big moral and socioeconomic issues in a convincing way. read more
Why retail will never be the same as tech-savvy customers change the game

Why retail will never be the same as tech-savvy customers change the game

01/02/2019 - 09:02
Traditional brick and mortar stores still have a future despite the boom in online retail, says Andrew Jennings, chair of the Prince's Trust Retail Leadership Group in London. But, he says, with techno-savvy customers, it won't mean business as usual. read more
Alcohol, clothes set to boost online retail sales to R20bn

Alcohol, clothes set to boost online retail sales to R20bn

01/02/2019 - 08:37
Retail sales in South Africa are expected to reach R20 billion in 2020 on the back of a surge in online sales of apparels, alcohol and tobacco products. read more
Retail SMEs to embrace e-commerce

Retail SMEs to embrace e-commerce

31/01/2019 - 13:53
A forecast by World Wide Worx shows that online retail sales figures in South Africa are expected to more than double from 2016 to almost R20-billion by 2020. As such, South African small and medium enterprises (SMEs) operating in the retail sector should start to consider entering into the e-commerce space – an industry poised for growth as millennials and digital Generation Z, who have been dubbed digital natives, begin to make up an increasingly large portion of consumers.  read more
 4 ways for retail to remain relevant

4 ways for retail to remain relevant

31/01/2019 - 10:42
There are four key elements for retailers to remain relevant, according to Andrew Jennings, chair of the Prince's Trust Retail Leadership Group in London. read more
 Investors shave R15bn off Shoprite after dire report

Investors shave R15bn off Shoprite after dire report

31/01/2019 - 10:00
Investors shaved R15bn off the value of Shoprite after Africa’s biggest retailer by market capitalisation issued a dire trading warning. read more
Futureproof your retail store

Futureproof your retail store

31/01/2019 - 08:57
Recession, economic uncertainty, political upheaval – these factors, among many others, are playing havoc with retail stability and longevity around the world. In the United Kingdom, well-known brands such as House of Fraser and Orla Kiely have either gone into administration or closed down. Edgars may shut the doors of its landmark store in the centre of Johannesburg in an attempt to revive the ailing brand, and Nine West and Mango have closed their stores across the country due to increased competition and economic pressure. As outlooks go, this may seem dire, but for those retailers that are paying attention and preparing to adapt, it’s a landscape filled with potential.  read more
Unilever boosts home care business with another acquisition

Unilever boosts home care business with another acquisition

30/01/2019 - 11:18
Unilever has continued its recent acquisition spree with a deal to buy The Laundress, a New York-based business that sells a line of eco-friendly detergent, fabric care, and home cleaning products. read more
Lack of ethical leadership a clear and present danger

Lack of ethical leadership a clear and present danger

30/01/2019 - 10:35
Lack of ethical leadership in most sectors of life is destroying natural ecosystems that sustain us, undermining our economic future, dismantling trust in self-government, undoing the sense of shared interest that allows us to co-exist and unravelling the threads of community that nurture us. read more
What is your organisation’s reputation score?

What is your organisation’s reputation score?

29/01/2019 - 15:22
The average corporate reputation score of last year’s reputation research studies conducted by Reputation Matters, a proudly African reputation research company, was 78.4%, a 2.2% decline from 2017 (80.6%).  read more
Integration or specialisation?

Integration or specialisation?

29/01/2019 - 15:06
Consulting firm Scopen recently released the latest trends in marketer-agency relationships in Brazil, Spain, the UK, Columbia, India and China. According to the research, clients are generally working with agencies on a contractual basis as opposed to a fixed retainer. The preferred agencies are bound by a service-level agreement and are contracted to perform a variety of services.  read more
Three franchising trends to look out for in 2019

Three franchising trends to look out for in 2019

29/01/2019 - 10:03
A recent survey conducted by the Franchise Association of South Africa (FASA) revealed that the franchising industry has grown from contributing 13,3 percent to the South African Gross Domestic Product (GDP) in 2017 to its current figure of 15,7 percent despite the tough economic climate and its impact on franchises. read more
Are major retailers doing enough to grow emerging businesses?

Are major retailers doing enough to grow emerging businesses?

24/01/2019 - 10:22
Major retailers insist they’re doing their bit to help mentor emerging businesses. But are they really doing enough to help entrepreneurs overcome the many hurdles they face? read more
Job cuts loom as Distell shakes up operations

Job cuts loom as Distell shakes up operations

22/01/2019 - 08:56
Distell, owner of brands such as Klipdrift, Savanna, 4th Street and Bain’s, could retrench about 100 employees as part of the restructuring of its supply chain network. read more
Verimark shareholders approve delisting

Verimark shareholders approve delisting

21/01/2019 - 09:36
Verimark shareholders approved a plan to take the direct retailer private, sending the stock to its best close in nearly eight years. read more
Connect the data and the dots to deliver exceptional customer experience

Connect the data and the dots to deliver exceptional customer experience

17/01/2019 - 14:30
It takes months to find a customer and only seconds to lose one, or so the saying goes. These days, however, it might be more like milliseconds. read more
Why Macy’s guidance triggered US retail wipeout

Why Macy’s guidance triggered US retail wipeout

15/01/2019 - 14:18
Macy’s did not have as merry a Christmas as it expected, and now all of retail is under the microscope. read more
The era of post-modern marketing

The era of post-modern marketing

15/01/2019 - 14:05
It’s the age of post-modern marketing when creativity and storytelling are combined with modern technology and a focus on human behaviour. read more
Mergers & acquisitions: How to manage growth with the right brand architecture strategy

Mergers & acquisitions: How to manage growth with the right brand architecture strategy

14/01/2019 - 13:30
According to Reuters, there were over 50,000 merger & acquisition (M&A) deals announced in 2018. By May, R26.6-trillion had been spent on M&As, more than seven times SA’s annual GDP. read more
AB InBev soars on potential IPO of Asian operations

AB InBev soars on potential IPO of Asian operations

14/01/2019 - 11:26
AB InBev’s share price jumped 8% to R1,045.79 after Bloomberg reported it is considering separately listing its Asian operations. read more
4 Key trends that will continue to shape convenience retail in 2019

4 Key trends that will continue to shape convenience retail in 2019

10/01/2019 - 13:26
As convenience retail continues to grow as an industry sector, retailers must remain focused on the most significant trends that will see their businesses flourish, and in so doing, strengthen their standing in the ever-competitive retail environment. read more
AB InBev to make Budweiser in the UK using renewable energy

AB InBev to make Budweiser in the UK using renewable energy

08/01/2019 - 08:37
AB InBev’s Budweiser beer in the UK will be brewed with 100% renewable electricity thanks to a new deal with solar energy firm Lightsource BP.  read more
Food-to-go: Retailers tuck into a growing trend

Food-to-go: Retailers tuck into a growing trend

19/12/2018 - 14:19
The report, ‘Business models to ride the food-to-go wave,’ released by Rabobank, explores the growing trend of precooked and ready-to-eat meals, and how retailers and foodservice providers can work together to benefit from this movement. read more
How do businesses offer added value to their customers?

How do businesses offer added value to their customers?

19/12/2018 - 11:01
There was a time where a great product or a great service could attract enough attention on their own. With the rise of technology heightening the competition between businesses and the immense changes that the mass adoption of the internet has brought, though, that great product or service now needs to be accompanied by something more. read more
Affiliate marketing in numbers: What is it?

Affiliate marketing in numbers: What is it?

18/12/2018 - 11:37
Affiliate marketing is a great way to connect with other companies and brands to establish a mutually beneficial relationship. It's a great way to monetize your website and earn a few extra bucks easily. Affiliate marketing uses website traffic from one website to generate clicks and sales for the affiliate brand. The site who posts the affiliate link will then get a percentage of the income generated from those clicks and sales.  read more
Turning vision into value: the future of customer experience

Turning vision into value: the future of customer experience

11/12/2018 - 14:21
Anyone can paint a big vision, but very few turn it into economic success for their customers, partners and themselves. read more
Retail sector showing signs of revival

Retail sector showing signs of revival

10/12/2018 - 11:49
A study by the Bureau of Economic Research (BER) has shown that the retail sector showed signs of a revival in the last three months of the year after the sector ran into trouble in the third quarter of the year.  read more
Business confidence remains flat

Business confidence remains flat

06/12/2018 - 13:28
Business confidence remained flat in November. read more
SA grocery retailers hoping for a merry festive season

SA grocery retailers hoping for a merry festive season

06/12/2018 - 08:18
Grocery retailers have had a tough year, and like other retailers are hoping to see a boost in sales over the festive season. read more
New age consumerism and the consumer power-shift

New age consumerism and the consumer power-shift

05/12/2018 - 10:37
Advances in telecommunication technology have transformed the tools used for marketing and consumerism and ultimately, the way that businesses operate. The Statista 2017 Report indicated that the number of smartphone users in the United States is estimated to have reached 224.3 million, with smartphone users worldwide exceeding 2 billion. Undoubtedly, we are running headlong into the end of the industrial era of consumption and into a consumer power-shift.  read more
Driving mobile and card acceptance among informal retailers holds the key to scaling cashless payments in SA

Driving mobile and card acceptance among informal retailers holds the key to scaling cashless payments in SA

05/12/2018 - 09:57
Despite the majority (77 percent) of adult South Africans owning bank accounts, more than half of the total value of all consumer transactions in the country are still conducted in cash. This suggests that being formally banked may not be enough of an incentive for consumers to move away from cash. Accelerating the pace of migration from cash to digital and card payments must be a priority for catalysing economic growth.  read more
Coca-Cola Beverages Africa appoints new CEO

Coca-Cola Beverages Africa appoints new CEO

03/12/2018 - 14:41
Coca-Cola Beverages Africa (CCBA) announces the appointment of Jacques Vermeulen, the current managing director of its international division, to the position of Group CEO of CCBA from 1 December 2018. Vermeulen has served as managing director of CCBA’s International Division, which covers all of CCBA’s Africa operations outside South Africa, since July 2016. He first joined the Coca-Cola system in 1995. read more
Corona to introduce plastic-free rings on its beer cans

Corona to introduce plastic-free rings on its beer cans

30/11/2018 - 09:07
Mexican lager brand Corona will pilot plastic-free six-pack rings which are made from plant-based biodegradable fibres, with a mix of by-product waste and compostable materials. read more
Human insights the greatest driver of brand engagement

Human insights the greatest driver of brand engagement

30/11/2018 - 08:23
Anthropology has become a way marketers can add another layer to big data in their understanding of consumers, a means to seek out the narrative behind their behaviour – the “thick” data, as opposed to big data. read more
The importance of frontline staff in retail

The importance of frontline staff in retail

29/11/2018 - 09:50
With the fast-approaching Festive Season only a few weeks away, malls, shopping centres and stores anticipate an influx of feet through their doors. Millions of Rands have been spent on extensive advertising, product placements, marketing and merchandising-just to name a few, but is that enough?  read more
Unilever in pole position to swallow GDK's Indian Horlicks business

Unilever in pole position to swallow GDK's Indian Horlicks business

29/11/2018 - 08:42
Unilever has emerged as the leading bidder in a tight contest for GlaxoSmithKline’s Indian Horlicks nutrition business, three people familiar with the situation told Reuters. read more
H&M shutting down Cheap Monday brand

H&M shutting down Cheap Monday brand

28/11/2018 - 16:37
H&M, the world's second-biggest fashion retailer, said that it would close down its struggling independent brand, Cheap Monday. read more
Unilever among firms calling for net zero UK emissions by 2050

Unilever among firms calling for net zero UK emissions by 2050

28/11/2018 - 09:04
Unilever, Danone and Coca-Cola European Partners (CCEP) are among companies which have urged the UK to aim for net zero emissions by 2050. read more
Business confidence falls in fourth quarter

Business confidence falls in fourth quarter

27/11/2018 - 15:56
The South African business community is gloomier in the quarter under way than it was in the previous one, according to a poll sponsored by RMB and done by Stellenbosch University's Bureau of Economic Research. read more
How will the interest rate hike impact SME owners?

How will the interest rate hike impact SME owners?

27/11/2018 - 10:41
Despite a strengthening rand and slight recovery of the oil price, the South African Reserve Bank (SARB) announced that the repurchase (repo) rate will increase by 25 basis points to 6.75 percent, effective from 23 November 2018. This increase in interest rates – which pushes the prime lending rate up from 10 percent to 10.25 percent - is the first rates hike that South Africa has seen since March 2016.  read more
Listeriosis outbreak haunts Tiger Brands

Listeriosis outbreak haunts Tiger Brands

23/11/2018 - 10:06
The Listeriosis outbreak in South Africa came back to haunt Tiger Brands, with the group reporting a 26 percent decline in headline earnings per share (Heps) to 1 587 cents a share during the year to end September, while revenue fell 9 percent to R15.87. read more
Ikea plans 7,500 job cuts, but will hire 11,500 for online push

Ikea plans 7,500 job cuts, but will hire 11,500 for online push

23/11/2018 - 09:00
Swedish furniture giant Ikea said that it plans to cut 7,500 jobs worldwide by 2020, mainly office jobs, as it re-organises to focus its business on e-commerce and smaller shops in city centres. read more
Tiger Brands maintains dividend despite falling sales and profit

Tiger Brands maintains dividend despite falling sales and profit

22/11/2018 - 11:00
SA’s listeria scandal halved the sales of Tiger Brand’s meat products division and pushed it into a loss, contributing to the group’s overall sales and profit decline. read more
Ackermans to upskill employees through its new e-learning platform

Ackermans to upskill employees through its new e-learning platform

22/11/2018 - 10:32
South Africa’s leading value retailer, Ackermans, has launched its new in-store electronic learning solution to train new and existing staff.  read more
Five steps for online startups to take advantage of Black Friday

Five steps for online startups to take advantage of Black Friday

16/11/2018 - 14:46
According to Google Trends, last year South Africa registered the largest ‘Black Friday’ search interest of any country, even ahead of the US where the retail mega-event was conceived. read more
PET plastic producers in the spotlight

PET plastic producers in the spotlight

16/11/2018 - 09:42
AMID mounting pressure on major retailers and brand owners to be more environmentally-minded, one of the country’s leading food packaging producers has become the first in the PET thermoform plastics sector to join voluntary national Extended Producer Responsibility body the PET Recycling Company (PETCO). read more
Connecting in a new ad world

Connecting in a new ad world

14/11/2018 - 13:59
In a constrained economy, and to remain relevant and keep ahead of the game, advertising agencies need to do things out of the ordinary. That’s the opinion of Mariana O’Kelly, executive creative director at Ogilvy SA, the recent winner of the Sunday Times Top Brands awards’ Robin Putter prize. read more
Massmart battles one of the worst retail environments yet in SA

Massmart battles one of the worst retail environments yet in SA

13/11/2018 - 14:10
Massmart, which is 51% owned by US giant Walmart, is battling one of the worst retail environments yet it has seen in SA, chair Kuseni Dlamini says.  read more
Tips for marketing your startup without a budget

Tips for marketing your startup without a budget

09/11/2018 - 14:18
Launching your startup idea can be an absolute dream come true. But once you’ve let the cat out of the bag and need to start attracting new clients, you need to be able to market your startup to the best of your ability.  read more
9 Black Friday and Cyber Monday tips to help boost sales

9 Black Friday and Cyber Monday tips to help boost sales

06/11/2018 - 14:09
Black Friday and Cyber Monday are famous for huge deals and steep discounts. That’s why participating in these days can seem like a big retailer’s game. read more
Truworths commits to transformation of its board

Truworths commits to transformation of its board

02/11/2018 - 11:57
Clothing retailer Truworths, which has been targeted by activist shareholders because of the dominance of long-standing white males on its board and executive management team, says it is fully committed to transformation and is on track to reach its board-level BEE targets within 18 months. read more
3 ways smart technology can help your business save water

3 ways smart technology can help your business save water

02/11/2018 - 09:01
When it comes to the key elements we need to survive, water is at the top of the priority list. While it’s easy to find alternative sources to generate energy for businesses to run, it’s near impossible to increase our access to fresh potable water when it’s already so limited. This is why technology is essential for business success, allowing businesses the ability to grow and make smarter water decisions.  read more
Coca-Cola Peninsula Beverages receives Top Employer award

Coca-Cola Peninsula Beverages receives Top Employer award

29/10/2018 - 10:32
Coca-Cola Peninsula Beverages (CCPB) has once again been recognised as one of the top employers in South Africa. The Top Employer’s Institute recently announced its Top Employers 2019 for South Africa list.  read more
5 effective training tips for startups

5 effective training tips for startups

29/10/2018 - 09:58
While the general consensus of a running a startup is that business owners are open to trial and error, unfortunately, you cannot afford to have the same mindset with your employees. You need to hire employees who already have valuable experience, and the rest, well, it can be learned.  read more
PepsiCo plans to use 25% recycled plastic content by 2025

PepsiCo plans to use 25% recycled plastic content by 2025

29/10/2018 - 08:58
PepsiCo has announced that it plans to use 25% recycled content in its plastic packaging by 2025 as part of its sustainability vision. read more
CEO David Kneale leaving Clicks in robust health

CEO David Kneale leaving Clicks in robust health

26/10/2018 - 09:17
Retiring Clicks CEO David Kneale says he is “going out on a high” and that the business has good growth prospects given that only half of SA’s population lives close to one of the group’s stores. read more