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Bidcorp expects higher food inflation in SA

Bidcorp expects higher food inflation in SA

23/05/2019 - 09:16
Global food-services group Bidcorp expects rising food price inflation in SA, where food producers and retailers are grappling with higher costs and low selling price increases. read more
Tiger Brands reports lower sales in wake of the listeriosis crisis

Tiger Brands reports lower sales in wake of the listeriosis crisis

22/05/2019 - 09:29
Tiger Brands, which was named as the culprit in the 2018 listeriosis outbreak, says sales in the six months to end-March edged lower because of a slump in processed-meat sales and weak revenues from outside SA. read more
US jealousy sparked trade wars, says Chinese ambassador

US jealousy sparked trade wars, says Chinese ambassador

21/05/2019 - 10:48
The US is jealous of China’s rapid economic growth and achievements in the past few years and was using the trade wars to frustrate and stall it, Lin Songtian, the Chinese ambassador to SA said. read more
Walmart reveals plans for a new corporate campus

Walmart reveals plans for a new corporate campus

20/05/2019 - 17:04
Corporate America has been under political pressure to ramp up investments at home. read more
5 critical steps for a successful BI implementation

5 critical steps for a successful BI implementation

20/05/2019 - 09:55
Decision-makers understand that data drives the digital business. And one of the most efficient ways to extract value out of this is through business intelligence (BI). But in a real-time world, companies can ill afford to spend months on an implementation. However, by following several essential steps, turnaround time can dramatically improve, yielding results faster. read more
Richemont lifts dividend 5% as online platforms boost sales

Richemont lifts dividend 5% as online platforms boost sales

17/05/2019 - 08:52
Richemont chair John Rupert says group sales rose 27%, 'reflecting growth across all business areas and distribution channels.' read more
Brand engagement and the seniors' market: golden truths about the golden years

Brand engagement and the seniors' market: golden truths about the golden years

13/05/2019 - 11:19
It’s no secret that we live in a youth-obsessed society. This is perhaps no more evident than in the contemporary branding, media, marketing, and entertainment industries. Page through any mainstream publication, peruse the advertising screened on prime-time television or consider the media personalities that are held in the highest regard to see just how much youthfulness is lauded. Even from a strategic perspective, there is hardly a brand in existence today that is not affording consideration to attracting and engaging the “youth market”. read more
Motivated employees drive business success

Motivated employees drive business success

13/05/2019 - 09:26
With only 15 percent of employees globally engaged with their jobs, according to Gallup, executives are finding it tough to get people more actively involved in the business. The days of simply doing a job and getting paid for it are long gone. In the digital workplace, employee engagement is vital to boosting productivity, reducing staff churn, and improving customer satisfaction and company culture. read more
The importance of BC and DR

The importance of BC and DR

10/05/2019 - 15:44
According to Shaun Searle, Country Manager - African Regions at Redstor, organisations need to realise that business continuity (BC) and disaster recovery (DR) entail entirely different strategies with both being vital to keeping a business operational in a globally competitive marketplace. read more
How e-tailers can survive the slow economy

How e-tailers can survive the slow economy

10/05/2019 - 10:18
Talk of a looming global recession continues to impact emerging markets. And, as South Africa continues its longest downward cycle in many decades, local business owners are actively looking for ways to shore up ahead of future uncertainty.  read more
AB InBev eyes Hong Kong listing as it misses earnings expectations

AB InBev eyes Hong Kong listing as it misses earnings expectations

09/05/2019 - 10:02
Anheuser-Busch InBev (AB InBev), which took over SABMiller in 2016 and is the world’s biggest brewer, says it plans to list its Asia-Pacific business in Hong Kong. read more
Majestic Wine mulls stripping down to being Naked online

Majestic Wine mulls stripping down to being Naked online

24/04/2019 - 15:22
Majestic Wine could sell its 200 or so branches in Britain as it shifts focus to its booming online business Naked Wines, the retailer said. read more
Unilever acquires OLLY Nutrition

Unilever acquires OLLY Nutrition

24/04/2019 - 13:13
Unilever has continued its recent acquisition spree by agreeing to buy OLLY Nutrition, a US-based wellbeing business in the vitamins, minerals, and supplements (VMS) category. read more
A Rosé by any other name

A Rosé by any other name

24/04/2019 - 12:49
Even if you’re a committed wine collector, chances are you’ve never bought a bottle of Lesca chardonnay, or sipped on Star Tree Nouveau Rouge. Ever poured a glass of Foot of Africa shiraz, Cleefs Classic Collection chenin blanc or Helter Skelter pinot noir? Unless you’re stocking a cellar in Stockholm, Amsterdam or Shanghai, it’s unlikely you’ve even heard of them. read more
Managing change: A digital transformation story

Managing change: A digital transformation story

24/04/2019 - 12:17
No organisation is immune to Digital Transformation, and those that think they are will undoubtedly face a future filled with uncertainty. How does an organisation ensure that the successful adoption of Digital Transformation is underpinned to each strategic undertaking? The interesting thing about Digital Transformation is that there are both practical and emotional implications that are often overlooked. read more
Tiso Blackstar team attracts more than one million UBs and two million pageviews with innovative content strategy

Tiso Blackstar team attracts more than one million UBs and two million pageviews with innovative content strategy

24/04/2019 - 12:01
In August 2018, Tiso Blackstar Group established an internal content creation team to specialise in attracting readers through highly engaging content without creating meaningless clickbait articles. read more
6 Steps to successful customer relationship management

6 Steps to successful customer relationship management

22/04/2019 - 10:26
Six steps to sprucing up your CRM and captivating customers at every touch point along the way.  read more
Clicks says private-label products boosted interim earnings

Clicks says private-label products boosted interim earnings

17/04/2019 - 09:59
Clicks Group says it grew headline earnings by 12.9% to R763.3m in the six months to February thanks in part to better sales of its private-label products and higher profits from its distribution business. read more
Mulberry teams up with Farfetch to bolster global omnichannel

Mulberry teams up with Farfetch to bolster global omnichannel

16/04/2019 - 15:31
Mulberry has launched a partnership with online luxury fashion retailer Farfetch to strengthen its international omnichannel strategy. read more
 Water giants clean up their act in search for alternatives to plastic

Water giants clean up their act in search for alternatives to plastic

16/04/2019 - 14:43
Two of the world’s biggest water companies are thinking outside the bottle about how to hydrate consumers as environmental campaigners take aim at the enormous amount of plastic waste the industry produces. read more
Winning with sustainability in retail

Winning with sustainability in retail

16/04/2019 - 10:59
While there’s pessimism in the air with regards to global product sales, every day there are also groundbreaking changes being implemented by brands and activists who genuinely want to “be the change” when it comes to sustainability. Influencers and businesses are seeking to establish new markets through innovation, leveraging their ideas and products to help fight climate change. read more
Marketing takes its place at the boardroom table

Marketing takes its place at the boardroom table

16/04/2019 - 09:44
Marketing is increasingly being seen by the accountants as an integral part of the success of any organisation, and many chief marketing officers are responsible for huge budgets, according to a new survey. read more
Lenders seize UK retailer Debenhams, wiping out Ashley

Lenders seize UK retailer Debenhams, wiping out Ashley

12/04/2019 - 09:33
Debenhams’ lenders took control of the ailing retailer after it went into administration, wiping out shareholders including billionaire Mike Ashley in the latest corporate failure on Britain’s high street. read more
HR and Payroll need to embrace tech change

HR and Payroll need to embrace tech change

10/04/2019 - 13:40
Technology permeates every aspect of business today. Even the more traditional people-centric processes of human resources (HR) and payroll have benefited from automation, machine learning, and the like. The challenge lies in whether organisations can keep up with this rapidly evolving landscape, especially in a mobile-centric environment such as South Africa, declares Ian McAlister, General Manager of CRS Technologies South Africa. read more
SA makes its mark in fisheries economy

SA makes its mark in fisheries economy

10/04/2019 - 11:11
South Africa is no longer a spectator country in the business of the ocean and fisheries economy, says Minister of Agriculture Forestry and Fisheries Senzeni Zokwana. read more
UK’s Debenhams falls into administration

UK’s Debenhams falls into administration

09/04/2019 - 14:47
Debenhams’ lenders took control of the ailing British retailer after it went into administration, wiping out shareholders including billionaire Mike Ashley in the latest corporate failure on the high street. read more
Physical stores are not dead, but boring retail is

Physical stores are not dead, but boring retail is

05/04/2019 - 16:18
Retail is not dead, and physical stores are not dead, but "boring retail" is dead, according to Linah Maigurira, Google's head of retail business in South Africa.  read more
Superdry slumps as founder's return sparks board revolt

Superdry slumps as founder's return sparks board revolt

04/04/2019 - 13:34
Shares in Superdry fell more than 11% after founder Julian Dunkerton narrowly forced his way back into the company, which sparked the exit of most of its board members, including top executives. read more
Consumer readiness to embrace technology-driven innovation

Consumer readiness to embrace technology-driven innovation

04/04/2019 - 11:18
Our world is changing. Advances in cloud, mobile, edge computing, IoT and AI are unlocking new business opportunities at a speed not seen before. read more
Brand consistency aids in brand security

Brand consistency aids in brand security

03/04/2019 - 08:23
Several factors cause serious reputational damage to brands these days, ranging from social media to fake news and cyber attacks. It’s therefore imperative that companies have measures in place to minimise the possibility of reputational damage. Brand consistency is one of those measures. read more
Sainsbury has lost its number-two slot to takeover target Asda

Sainsbury has lost its number-two slot to takeover target Asda

02/04/2019 - 15:29
Sainsbury has lost its status as Britain’s number two supermarket group by market share to takeover target Asda for the first time in four years, industry data showed. read more
Hyprop refinances debts to appease Moody's

Hyprop refinances debts to appease Moody's

02/04/2019 - 12:58
Mall owner Hyprop Investments, whose shares have fallen by about a fifth since its credit rating was downgraded by Moody’s in February, says it has refinanced R4bn in external debts. read more
Major food and drink firms aim to improve plastic recycling in Africa

Major food and drink firms aim to improve plastic recycling in Africa

02/04/2019 - 10:02
Diageo, Unilever, The Coca Cola Company and Nestlé have joined forces to improve the collection and recycling of plastics in Africa. read more
Shoprite shakes up Zambia’s retail sector with world-class store

Shoprite shakes up Zambia’s retail sector with world-class store

01/04/2019 - 11:28
The Shoprite Group is set to change the face of retail in Zambia with the opening of the new world-class store in the Woodlands/Kabulonga area. read more
Why pop-up stores are an easy sell

Why pop-up stores are an easy sell

28/03/2019 - 08:18
Pop-up stores are a smart way for mall owners to fill empty retail space on a temporary basis, and for businesses to punt their product without the overheads of the full store experience. read more
3 Reasons why content marketing has an edge over traditional marketing

3 Reasons why content marketing has an edge over traditional marketing

27/03/2019 - 10:00
Content marketing is taking the world by storm. read more
Balancing the bottom line with a defined purpose

Balancing the bottom line with a defined purpose

27/03/2019 - 09:45
Joe Public United is one of SA’s top independent and fastest-growing advertising groups and has been the recipient of numerous awards since 2014, including several AdFocus awards and scooping the Agency of the Year at the Loerie Awards for the first time in 2018.  read more
Organisations need to adapt to meet the empowered customer

Organisations need to adapt to meet the empowered customer

26/03/2019 - 14:40
We currently live in a world where innovation and disruption is driving the way we think and operate. “Today the customer is more empowered than ever. Knowledge is at their fingertips and technology is a part of their everyday life,” says Bizmod consultant, Colette Staniland. “The customer is no longer dependant on an organisation, the customer will define the meaning of the value of an organisation’s offering.” read more
Facial recognition combats load-shedding shoplifting

Facial recognition combats load-shedding shoplifting

26/03/2019 - 08:39
South Africa’s load-shedding woes are not limited to the inconvenience suffered by consumers. The country’s retailers are set for a dramatic spike in shoplifting, warns one facial recognition for business specialist. read more
Watches of Switzerland sets its sights on more US acquisitions

Watches of Switzerland sets its sights on more US acquisitions

25/03/2019 - 09:38
Watches of Switzerland expects to make further acquisitions in the US, which it first entered in 2017 with the purchase of jeweller Mayors, its CEO said.  read more
 Load shedding threatens jobs, economic recovery, says consumer body

Load shedding threatens jobs, economic recovery, says consumer body

22/03/2019 - 13:31
Load shedding, which has been escalated to Stage 4, is posing a significant risk to economic recovery, the Consumer Goods Council of South Africa said in a statement, as rotational blackouts continued to grip the country. read more
Retail sales recover in January after dismal December figures

Retail sales recover in January after dismal December figures

22/03/2019 - 09:23
Retail spending showed signs of recovery in January, growing 1.2% on an annualised basis, slightly faster than analysts had expected. read more
4 Digital transformation communication strategies

4 Digital transformation communication strategies

20/03/2019 - 09:59
If you’re running a business in 2019, digital transformation should be on your mind. It doesn’t matter whether you’re a one-man band decorating cakes at home, or stand at the head of a multi-national corporation with hundreds of employees – it affects you. From how you engage with your customers, issue invoices, to how staff apply for leave or even claim expenses. The key issue for big organisations is without employee buy-in, you will struggle to reap the rewards. Effective communication is the key.  read more
Tips for small business owners to survive load-shedding

Tips for small business owners to survive load-shedding

20/03/2019 - 09:36
With small businesses already dealing with hikes in VAT and petrol, coupled with decreased consumer spending, load-shedding is a bridge too far, particularly for restauranteurs. read more
Business counts cost as Eskom battles power shortages

Business counts cost as Eskom battles power shortages

20/03/2019 - 09:14
State utility Eskom will make more power cuts this week as it struggles with capacity shortages that threaten to stymie President Cyril Ramaphosa’s efforts to boost investments and economic growth. read more
SA companies edging closer to full cloud capability

SA companies edging closer to full cloud capability

19/03/2019 - 09:07
While there is little doubt over the hype attached to cloud computing and services, the reality is that South Africa businesses are embracing cloud, especially solutions that are being used to strengthen contact centres and enhance customer engagement. read more
Distell’s premium-wine offshoot aims for the top

Distell’s premium-wine offshoot aims for the top

15/03/2019 - 14:37
"I’m in the business of wine; I’m not in the wine business," says Kay Nash emphatically. That may seem like splitting hairs, but it’s a subtle distinction that’s helping the CEO of Libertas Vineyards & Estates, the new premium-wine offshoot of drinks giant Distell, to shake up the company’s high-end wine business. read more
Three quarters in a row of sales growth for H&M

Three quarters in a row of sales growth for H&M

15/03/2019 - 14:26
Sweden’s H&M, the world’s second-biggest fashion retailer, posted local-currency sales growth for its fiscal first quarter that matched analysts’ forecasts, on Friday, while net sales were slightly higher than expected. read more
Spitz owner AVI says footwear sales walked all over its results

Spitz owner AVI says footwear sales walked all over its results

12/03/2019 - 10:27
AVI, whose brands include Bakers biscuits and seafood business I&J, said on its footwear businesses struggled the most in the six months ended December. read more
5 Things effective loyalty programmes have in common

5 Things effective loyalty programmes have in common

11/03/2019 - 11:22
Customer loyalty retention is becoming increasingly important to the success of independent retailers in South Africa. The equation is pretty simple - customer loyalty means repeat business, which equals revenue and long-term sustainability. read more
Former Clicks boss David Kneale joins Woolworths

Former Clicks boss David Kneale joins Woolworths

11/03/2019 - 10:06
Former Clicks CEO David Kneale, who helped the retail group break into the JSE’s top 40 index in 2018, has joined the Woolworths board.  read more
Jameson Irish Whiskey launches new brand message "Taste, that’s why"

Jameson Irish Whiskey launches new brand message "Taste, that’s why"

07/03/2019 - 10:59
It’s about taste. It’s that simple. No gimmicks or tricks. No smoke or mirrors. Jameson Irish Whiskey has always been about the exceptional taste of its whiskey.  read more
Analytics – giving retailers the edge and boosting sales

Analytics – giving retailers the edge and boosting sales

05/03/2019 - 13:51
With the buzz from Black Friday and the festive season now in the rear-view mirror, retailers are looking ahead to ensure the continuation of ‘traffic’ into malls, high streets, pop-up stores, websites, apps and other channels. Today’s retailer is anywhere, anytime, and they’re providing greater levels of personalisation with their services.  read more
THE Glenlivet Whisky appoints new Brand Manager

THE Glenlivet Whisky appoints new Brand Manager

05/03/2019 - 10:19
THE Glenlivet’s new South African Brand Manager is THE Keval Ramraj, a young man who has his finger on the pulse of the world of single malt whisky – and whose competitive edge bodes well for the future of this whisky brand that owns the reputation of being THE single malt whisky in the world.  read more
AI revolutionises HR

AI revolutionises HR

05/03/2019 - 09:48
With spending on cognitive and artificial intelligence (AI) systems expected to reach $77.6 billion by 2022 (more than three times the $24 billion forecast for last year), South African companies would do well to consider its impact on their existing and future systems. Its potential in traditionally people-driven processes such as human resources (HR) is significant. read more
Nederburg maker Distell lifts earnings, even as sales fall

Nederburg maker Distell lifts earnings, even as sales fall

04/03/2019 - 13:08
Distell Group, which makes Nederburg wines and Klipdrift brandies, reported a double-digit increase in earnings for the six months to December, even as sales volumes fell in SA.  read more
Edcon CEO says focus is now on fixing the business

Edcon CEO says focus is now on fixing the business

04/03/2019 - 10:02
The R2.7bn deal that clothing retailer Edcon reached with its banks, landlords and the Public Investment Corporation (PIC) will free it up to push through with its survival plan, says CEO Grant Pattison. read more
What Kraft Heinz’s write-down means for other consumer brands

What Kraft Heinz’s write-down means for other consumer brands

27/02/2019 - 09:45
Shares of Kraft Heinz slumped 20% after the food company posted a quarterly loss, disclosed a Securities and Exchange Commission (SEC) investigation and wrote down the value of its Kraft and Oscar Mayer brands. read more
Analytics – giving retailers the edge and boosting sales

Analytics – giving retailers the edge and boosting sales

26/02/2019 - 09:57
With the buzz from Black Friday and the festive season now in the rear-view mirror, retailers are looking ahead to ensure the continuation of ‘traffic’ into malls, high streets, pop-up stores, websites, apps and other channels. Today’s retailer is anywhere, anytime, and they’re providing greater levels of personalisation with their services.  read more
Informal sector vital part of SA’s economy

Informal sector vital part of SA’s economy

26/02/2019 - 08:41
South Africa’s informal business sector serves a burgeoning consumer market worth more than R100billion in the country’s rural areas, townships and cities, presenting opportunities for corporates and traditional small businesses.  read more
British retailers plan least investment in seven years ahead of Brexit

British retailers plan least investment in seven years ahead of Brexit

25/02/2019 - 15:02
British retailers plan the least investment in seven years ahead of the country’s departure from the EU, and job cuts in the business sector have gathered pace, a major survey showed. read more
Anheuser-Busch acquires Cutwater Spirits

Anheuser-Busch acquires Cutwater Spirits

25/02/2019 - 14:56
Anheuser-Busch has acquired US alcohol company Cutwater Spirits, as it expands its business in the spirits and canned cocktail category. read more
5 Major mistakes independent retailers should avoid

5 Major mistakes independent retailers should avoid

25/02/2019 - 14:35
There is a lot to be said for being an independent retailer in South Africa at the moment. When your business is small, local and bespoke, you are able to roll with the economic punches. You are agile, flexible and can adapt to absorb the impact of upheavals like a technical recession or a sudden shift in trends. However, as a small fish in a big pond, you also need to have your wits about you. read more
Connect, communicate and reward – loyalty should earn more than points

Connect, communicate and reward – loyalty should earn more than points

25/02/2019 - 12:56
An effective loyalty programme will positively influence the relationship between a service provider and the customer through rewards and incentives – but the days of offering points as the frontline reward are long gone, says LoyaltyPlus. read more
Retail fallout linked to need for innovation

Retail fallout linked to need for innovation

25/02/2019 - 12:13
Retailers across the world continue to face strong headwinds. They have suffered a sharp drop in business in recent years, with bankruptcy filings and store closings almost becoming commonplace.  read more
Go digital or die, companies warned

Go digital or die, companies warned

22/02/2019 - 11:03
The SA digital market has long played second fiddle to its traditional counterparts, but that is all about to change. read more
Woolworths CEO confident that right strategies are in place

Woolworths CEO confident that right strategies are in place

21/02/2019 - 13:44
Woolworths Holdings announced results for the 26 weeks ended 23 December 2018. read more
2019 National Budget speech: Five positive, key take outs for local SMEs

2019 National Budget speech: Five positive, key take outs for local SMEs

21/02/2019 - 08:33
Finance Minister Tito Mboweni referenced the private sector as the key engine for job creation in his National Budget speech. Ben Bierman, MD of Business Partners Limited, fully supports this statement, and says that there are five key take-outs that local small and medium enterprises (SMEs) will benefit from:  read more
Transitioning to a new payroll solution

Transitioning to a new payroll solution

20/02/2019 - 08:29
Companies should use the end of financial tax year that is around the corner as an opportunity to re-evaluate their existing payroll solutions. And while it might very well be time to adopt the mantra ‘new year, new solution’, decision-makers must closely scrutinise what their strategic objectives are when it comes to Payroll. This is according to Ian McAlister, General Manager of CRS Technologies South Africa. read more
Creating a better – and conveniently secure - tomorrow with IoT

Creating a better – and conveniently secure - tomorrow with IoT

19/02/2019 - 14:04
As it rapidly approaches maturity, the Internet of Things (IoT) is set to continue a transformational trajectory, introducing new efficiencies in multiple fields by allowing measurement and analysis on a scale that has never been possible before. From agriculture to logistics, from retail to hospitality, from traffic to health, from the home to the office, the applications for monitoring ”things” are limited only by the imagination. read more
Digital communication is key to good customer experience, here’s how to get it right

Digital communication is key to good customer experience, here’s how to get it right

19/02/2019 - 08:19
Over the past few years, companies have started paying increasing amounts of attention to customer experience (CX). While the idea behind it (customers will keep coming back to a business if they have a good experience), is hardly new, it’s become more and more of a science.  read more
 Pioneer Foods boosted by higher prices

Pioneer Foods boosted by higher prices

18/02/2019 - 08:54
Higher prices of bread, wheat flour, rice and export fruit boosted branded foods and beverages producer Pioneer Foods’ performance in the four months ended January 31. read more
Is Woolworths unravelling in Australia?

Is Woolworths unravelling in Australia?

15/02/2019 - 16:35
The sudden departure of two Australia-based nonexecutive directors of Woolworths has fuelled speculation that the troubled retailer will be forced to announce another huge write-down related to the R21bn acquisition of the David Jones department store. read more
Booze, drugs and DIY boost Spar in difficult economy

Booze, drugs and DIY boost Spar in difficult economy

13/02/2019 - 15:40
Robust liquor sales and the inclusion of the pharmaceutical distribution business it bought in 2018 year boosted grocery retailer Spar Group in the weeks leading up to Christmas. read more
Pick n Pay trials a R5 reusable bag – made from green plastic bottles

Pick n Pay trials a R5 reusable bag – made from green plastic bottles

13/02/2019 - 13:38
Pick n Pay is trialling the lowest priced reusable bag yet in South Africa, as an affordable reusable alternative to plastic carrier bags. read more
IoT offers fast, effective control of every business resource

IoT offers fast, effective control of every business resource

12/02/2019 - 22:51
Internet of Things (IoT) continues to make inroads into South African industries, and it is not difficult to see why. The fact is that with IoT, businesses will always know where everything is, they will be able to keep track of even more data, everything will be faster and remote work will be even more feasible. Another fact is that challenges associated with this technology, like security, connectivity and a sound business plan, are largely being addressed. read more
Toys R Us makes a comeback as Tru Kids Brands

Toys R Us makes a comeback as Tru Kids Brands

12/02/2019 - 19:17
Toys R Us is making a comeback as a brand new company known as Tru Kids Brands, one year after the toy retailer went bust.  read more
One-size-fits-all branding in Africa doesn’t cut it

One-size-fits-all branding in Africa doesn’t cut it

12/02/2019 - 18:37
As the global economic slowdown continues to inhibit opportunities for expansion in home territories, more and more companies are looking to the rest of Africa as a potential growth market. read more
Struggling Woolworths shares fall after two more directors leave

Struggling Woolworths shares fall after two more directors leave

12/02/2019 - 11:20
Struggling retailer Woolworths saw its share price decline to the lowest level since 2012 after saying two nonexecutive board members with extensive business experience in Australia resigned with immediate effect on Monday. read more
Amazon grocery service slowly returns in India after e-commerce disruption

Amazon grocery service slowly returns in India after e-commerce disruption

08/02/2019 - 09:54
Amazon.com Inc’s grocery service is slowly returning on its India website after the online retail giant faced disruption from revised e-commerce curbs which kicked in on Feb. 1. read more
Valentine’s Day retail ideas: 10 Tactics to win over your customers’ hearts

Valentine’s Day retail ideas: 10 Tactics to win over your customers’ hearts

07/02/2019 - 13:53
Happy (almost) Valentine’s Day, retailers! Since the day of hearts is upon us, we thought it’s high time to remind merchants about the things they can do to spread the love. You don’t have to be in the flowers or gifts industry to show your V-Day spirit. read more
Woolworths loses third David Jones CEO

Woolworths loses third David Jones CEO

07/02/2019 - 13:20
The CEO of Woolworths’s Australian department store chain David Jones has resigned after less than two years in the job, and the JSE-listed retailer is now headhunting its fourth CEO for its Australian chain since it acquired it in 2014. read more
6 Ways to win with CX

6 Ways to win with CX

06/02/2019 - 10:35
As each new app or tech gadget appears on the horizon, keeping the Customer Experience (CX) fresh and relevant becomes more complex. But making and retaining customers in 2019 is not just about keeping up with the sophisticated robotics of the 21st Century. Yes, branding and selling is knowing what and how technology can assist in the CX experience but it’s also ensuring there’s a human and emotional connection with the consumer every step of the way. read more
Edcon makes headway in securing R3bn in funds to keep it going

Edcon makes headway in securing R3bn in funds to keep it going

05/02/2019 - 14:25
Edcon Holdings is making progress toward securing R3bn in funding to keep the South African clothing retailer afloat, with the Public Investment Corporation part of the ongoing talks. read more
Businesses face big moral and socioeconomic issues

Businesses face big moral and socioeconomic issues

05/02/2019 - 09:25
Consumers want brands and corporates to be scrupulously ethical and champions for causes they care about. Businesses will have to engage with big moral and socioeconomic issues in a convincing way. read more
Why retail will never be the same as tech-savvy customers change the game

Why retail will never be the same as tech-savvy customers change the game

01/02/2019 - 09:02
Traditional brick and mortar stores still have a future despite the boom in online retail, says Andrew Jennings, chair of the Prince's Trust Retail Leadership Group in London. But, he says, with techno-savvy customers, it won't mean business as usual. read more
Alcohol, clothes set to boost online retail sales to R20bn

Alcohol, clothes set to boost online retail sales to R20bn

01/02/2019 - 08:37
Retail sales in South Africa are expected to reach R20 billion in 2020 on the back of a surge in online sales of apparels, alcohol and tobacco products. read more
Retail SMEs to embrace e-commerce

Retail SMEs to embrace e-commerce

31/01/2019 - 13:53
A forecast by World Wide Worx shows that online retail sales figures in South Africa are expected to more than double from 2016 to almost R20-billion by 2020. As such, South African small and medium enterprises (SMEs) operating in the retail sector should start to consider entering into the e-commerce space – an industry poised for growth as millennials and digital Generation Z, who have been dubbed digital natives, begin to make up an increasingly large portion of consumers.  read more
 4 ways for retail to remain relevant

4 ways for retail to remain relevant

31/01/2019 - 10:42
There are four key elements for retailers to remain relevant, according to Andrew Jennings, chair of the Prince's Trust Retail Leadership Group in London. read more
 Investors shave R15bn off Shoprite after dire report

Investors shave R15bn off Shoprite after dire report

31/01/2019 - 10:00
Investors shaved R15bn off the value of Shoprite after Africa’s biggest retailer by market capitalisation issued a dire trading warning. read more
Futureproof your retail store

Futureproof your retail store

31/01/2019 - 08:57
Recession, economic uncertainty, political upheaval – these factors, among many others, are playing havoc with retail stability and longevity around the world. In the United Kingdom, well-known brands such as House of Fraser and Orla Kiely have either gone into administration or closed down. Edgars may shut the doors of its landmark store in the centre of Johannesburg in an attempt to revive the ailing brand, and Nine West and Mango have closed their stores across the country due to increased competition and economic pressure. As outlooks go, this may seem dire, but for those retailers that are paying attention and preparing to adapt, it’s a landscape filled with potential.  read more
Unilever boosts home care business with another acquisition

Unilever boosts home care business with another acquisition

30/01/2019 - 11:18
Unilever has continued its recent acquisition spree with a deal to buy The Laundress, a New York-based business that sells a line of eco-friendly detergent, fabric care, and home cleaning products. read more
Lack of ethical leadership a clear and present danger

Lack of ethical leadership a clear and present danger

30/01/2019 - 10:35
Lack of ethical leadership in most sectors of life is destroying natural ecosystems that sustain us, undermining our economic future, dismantling trust in self-government, undoing the sense of shared interest that allows us to co-exist and unravelling the threads of community that nurture us. read more
What is your organisation’s reputation score?

What is your organisation’s reputation score?

29/01/2019 - 15:22
The average corporate reputation score of last year’s reputation research studies conducted by Reputation Matters, a proudly African reputation research company, was 78.4%, a 2.2% decline from 2017 (80.6%).  read more
Integration or specialisation?

Integration or specialisation?

29/01/2019 - 15:06
Consulting firm Scopen recently released the latest trends in marketer-agency relationships in Brazil, Spain, the UK, Columbia, India and China. According to the research, clients are generally working with agencies on a contractual basis as opposed to a fixed retainer. The preferred agencies are bound by a service-level agreement and are contracted to perform a variety of services.  read more
Three franchising trends to look out for in 2019

Three franchising trends to look out for in 2019

29/01/2019 - 10:03
A recent survey conducted by the Franchise Association of South Africa (FASA) revealed that the franchising industry has grown from contributing 13,3 percent to the South African Gross Domestic Product (GDP) in 2017 to its current figure of 15,7 percent despite the tough economic climate and its impact on franchises. read more
Are major retailers doing enough to grow emerging businesses?

Are major retailers doing enough to grow emerging businesses?

24/01/2019 - 10:22
Major retailers insist they’re doing their bit to help mentor emerging businesses. But are they really doing enough to help entrepreneurs overcome the many hurdles they face? read more
Job cuts loom as Distell shakes up operations

Job cuts loom as Distell shakes up operations

22/01/2019 - 08:56
Distell, owner of brands such as Klipdrift, Savanna, 4th Street and Bain’s, could retrench about 100 employees as part of the restructuring of its supply chain network. read more
Verimark shareholders approve delisting

Verimark shareholders approve delisting

21/01/2019 - 09:36
Verimark shareholders approved a plan to take the direct retailer private, sending the stock to its best close in nearly eight years. read more
Connect the data and the dots to deliver exceptional customer experience

Connect the data and the dots to deliver exceptional customer experience

17/01/2019 - 14:30
It takes months to find a customer and only seconds to lose one, or so the saying goes. These days, however, it might be more like milliseconds. read more