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Digital marketing: multi-touch attribution

Digital marketing: multi-touch attribution

19/09/2019 - 13:43
The effective tracking of digital marketing campaigns is not as easy as initially thought. One question that often pops up is: at what point did consumer conversion take place? During a campaign, it’s difficult to attribute this correctly, especially with multiple touchpoints such as display and native advertising, sponsored social posts, video ads on mobile or paid-for search results all running consecutively. read more
Working towards better data management

Working towards better data management

17/09/2019 - 11:31
Big data is seeing organisations becoming more mindful of aligning their data management practices with newer paradigms such as data lakes, elastic and cluster computing, and real-time data. As such, the cloud provides an environment capable of managing the volume and scale required to do so. read more
Clover, Milco merger puts 657 jobs on the line

Clover, Milco merger puts 657 jobs on the line

17/09/2019 - 10:05
A total of 657 existing jobs will be on the line at Clover Industries in the next two years if the R4.8 billion merger between the JSE-listed dairy company and Israel-based Milco is approved by the Competition Tribunal.  read more
The changing UX and CX landscape

The changing UX and CX landscape

13/09/2019 - 16:16
An exceptional customer experience (CX) builds a foundation of loyalty and trust. Similarly, a positive user experience (UX) encourages brand connections with people wanting to come back for more. And yet, local organisations must learn to embrace these more effectively to differentiate themselves from their competitors. read more
The role of the stokvel in the organisation

The role of the stokvel in the organisation

13/09/2019 - 10:14
South Africans are well-known for their participation in stokvel saving schemes where members contribute a fixed monthly amount that is paid out to a specific member on a specified date. Nicol Myburgh, Head of the HR Business Unit at CRS Technologies, says employers can integrate these payments into existing processes to make it safer and more convenient for those members.  read more
Improving your restaurant's ambience with these 5 tips

Improving your restaurant's ambience with these 5 tips

13/09/2019 - 09:44
Owning a restaurant is much more than ensuring that your guests are well-fed. It is about the experience you offer your customers. For instance, have you ever been to a restaurant where everything is just right? And by everything, we mean the decor, lighting, food, and music. This is the first impression you should aim to achieve as a restaurant owner.  read more
Footgear gets go-ahead to buy Edcon's footwear brands

Footgear gets go-ahead to buy Edcon's footwear brands

13/09/2019 - 09:24
Footgear, the South African retailer of branded and non-branded footwear, on Thursday received the green light to purchase the assets and business associated with Edcon Limited’s Edgars Active and High Key brands. read more
Make your contact centre your epicentre for e-commerce

Make your contact centre your epicentre for e-commerce

12/09/2019 - 11:47
Many companies realize the opportunity to develop and leverage their e-commerce prospects, but in fact, there is an even greater opportunity to make the contact centre the ‘central command’ behind e-commerce and bring this revenue-building stream into the customer experience line of fire. read more
British American tobacco to cut more than 2000 jobs

British American tobacco to cut more than 2000 jobs

12/09/2019 - 10:28
British American Tobacco plans to cut 2 300 jobs around the world, the company announced. read more
Online shopping business to shake up retail sector

Online shopping business to shake up retail sector

12/09/2019 - 09:40
Allsale Club is a members-only online shopping business that aims to save consumers money on everything from everyday branded items to luxury items.  read more
Alibaba set for new era as flamboyant Jack Ma departs

Alibaba set for new era as flamboyant Jack Ma departs

11/09/2019 - 09:33
Alibaba chair Jack Ma has stepped down from the Chinese group, leaving his handpicked successor a daunting task of steering the $460bn juggernaut at a time when the market for its core e-commerce business has slowed sharply. read more
Business models for the digital age

Business models for the digital age

11/09/2019 - 08:25
Gearing up for digital transformation is daunting for any business owner. Taking a business model that has proven to be successful and moving it into the online space involves challenging the status quo, questioning assumptions, and taking an honest look at what works and what doesn’t if a business wants to maintain its competitive edge.  read more
Massmart partners with Walmart’s global sourcing team to help local suppliers export to Walmart markets

Massmart partners with Walmart’s global sourcing team to help local suppliers export to Walmart markets

10/09/2019 - 09:28
Representatives from Walmart’s Global Sourcing team are in Johannesburg to meet with 18 of Massmart’s South African suppliers who are interested in exploring opportunities to export their products to Walmart markets. read more
How to introduce a customer-centred business strategy

How to introduce a customer-centred business strategy

09/09/2019 - 10:14
Introducing a customer-centred business strategy is not an overnight process. First and foremost, it’s one that requires buy-in from the C-suite with specific, focused and action-orientated objectives put in place. In addition, the value and relevance of the project need to be clearly outlined and communicated to stakeholders to encourage their support at the “launch” thereof and throughout the process of change. read more
AVI earnings slip as consumer spending remains constrained

AVI earnings slip as consumer spending remains constrained

09/09/2019 - 09:33
Consumer goods group AVI, whose brands include footwear retailer Spitz and Five Roses tea, trimmed its final dividend 4% in the year to end-June as it continued to feel the pinch from a constrained consumer environment. read more
Shopping centres need to adopt an integrated holistic and fluid strategy to drive performance - Clur report

Shopping centres need to adopt an integrated holistic and fluid strategy to drive performance - Clur report

05/09/2019 - 10:36
Shifting local and international approaches to lifestyle, health, wellness, environment, work, and community living are increasingly dictating the need for Southern African shopping centres to adopt an integrated holistic and fluid strategy to drive performance.  read more
Libstar aims to up its exports

Libstar aims to up its exports

05/09/2019 - 08:47
Libstar wants to increase contribution from its exports to as much as 20% in a move that will mitigate the subdued consumer spending and weak retail environment.  read more
Zara denies its Hong Kong stores were closed due to protests

Zara denies its Hong Kong stores were closed due to protests

04/09/2019 - 09:37
Fast-fashion company Zara says store closures in Hong Kong were not related to anti-Beijing protests in the city, after speculation on Chinese social media that the retailer’s employees were supporting the demonstrators. read more
SA beekeepers are declining despite robust honey demand

SA beekeepers are declining despite robust honey demand

03/09/2019 - 10:10
The number of professional beekeepers is declining as many of them are going out of business voluntarily or due to the drought, according to Professor Martin Villet from Rhodes University’s Department of Zoology and Entomology.  read more
RCL Foods swings into a loss as sugar tax bites

RCL Foods swings into a loss as sugar tax bites

02/09/2019 - 12:44
RCL Foods, which owns Rainbow Chicken and Selati Sugar, said that difficulties in its sugar and chicken business contributed to shaving off R1bn in profits in the year to end-June. read more
Customer loyalty – It’s a dog’s life

Customer loyalty – It’s a dog’s life

02/09/2019 - 11:05
Acquiring today’s customer is a lot like getting a dog. They provide an endless amount of value and the feel-good sense of confidence that you’re doing a good job. read more
Steinhoff revenue up 4% despite ongoing challenges

Steinhoff revenue up 4% despite ongoing challenges

30/08/2019 - 07:56
International retailer Steinhoff said on Thursday it had continued to grow overall revenue despite the ongoing challenges facing the group, with net sales from continuing operations in the nine-month period to June 30 increasing by four percent to €10.113 billion. read more
Makro and Game’s owner suffers big loss as shoppers opt for cut-price goods

Makro and Game’s owner suffers big loss as shoppers opt for cut-price goods

29/08/2019 - 09:20
Walmart-controlled Massmart, owner of Makro, Game, Builders Warehouse and Dion Wired, has suffered a headline loss of R550 million for the six months to end-June – after earning a profit of more than R200 million in the same period last year. read more
Distell says rest of Africa offset lower volumes in SA

Distell says rest of Africa offset lower volumes in SA

28/08/2019 - 09:23
Alcoholic drinks company Distell, whose brands include Nederburg wines and Klipdrift brandies, says its rest-of-Africa business made up for lower sales volumes in SA in the year to end-June. read more
Twelve new categories included in the 21st Sunday Times Top Brands Survey

Twelve new categories included in the 21st Sunday Times Top Brands Survey

28/08/2019 - 09:15
Now in its 21st year, the annual Sunday Times Top Brands Survey has expanded with the addition of 12 new categories across both the Business and Consumer sections of the survey. The survey, conducted by research firm Kantar on behalf of the Sunday Times, is considered the leading barometer of consumer sentiment towards brands in South Africa. read more
Can AI solve the killer question?

Can AI solve the killer question?

27/08/2019 - 15:37
Artificial intelligence (AI) may be super clever but, asks Regenesys Business School chair Marko Saravanja, does it have judgment? If, in an emergency, a self-driving car is going to hit either an elderly couple or a young woman with a baby, which of them does it aim at? read more
Retail stocks: Look out for the potholes and opportunities

Retail stocks: Look out for the potholes and opportunities

26/08/2019 - 16:22
Retailers and wholesalers on the JSE have been clobbered since their respective 2018 financial results. read more
Customer led digital innovation strategies for sustainable growth

Customer led digital innovation strategies for sustainable growth

26/08/2019 - 15:24
Global economies are under pressure and leaders are constantly on the search for ways to improve customer experience, innovation, and growth. read more
Factors to consider when choosing a group benefits plan for startup business

Factors to consider when choosing a group benefits plan for startup business

26/08/2019 - 08:35
For a startup owner, having perks for your employees will benefit your business. Although you might be on a shoestring budget, employees are more likely to stay where they feel appreciated. So, why not consider a group benefits plan for your employees.  read more
Italtile plans to open more store despite weak trading conditions

Italtile plans to open more store despite weak trading conditions

23/08/2019 - 14:56
JSE-listed supplier of ceramic tiles Italtile said it planned to open more stores in South Africa and abroad, despite the subdued economy, which has constrained consumer spending. read more
Australian retailer Coles reports jump in online sales

Australian retailer Coles reports jump in online sales

23/08/2019 - 10:31
Australian retailer Coles Group reported a jump in online sales and a special dividend that cheered investors, sending its shares near their biggest one-day gain in two months.  read more
Franchises reap the rewards of tech-enabled local marketing strategies

Franchises reap the rewards of tech-enabled local marketing strategies

22/08/2019 - 11:26
One of the great challenges facing franchise businesses is to maintain their group brand identity while enabling Local Marketing Strategies at branch level. Those that do, grow at a rate of about three times than that of their competitors. read more
Shoprite earnings take knock on non-SA operations

Shoprite earnings take knock on non-SA operations

20/08/2019 - 10:39
Shoprite’s shares fell to their worst level in more than three years after Africa’s largest food retailer reported a 20% drop in earnings and said it saw no immediate prospects of its troublesome non-SA operations returning to profitability. read more
Truworths reports steady performance

Truworths reports steady performance

20/08/2019 - 10:04
Truworths International reported lower earnings for the year to June 2019 as Truworths posted a steady performance in the weak domestic retail market while the profitability of the Office chain was severely impacted by the depressed United Kingdom (UK) trading conditions. read more
Estee Lauder forecasts robust fiscal 2020

Estee Lauder forecasts robust fiscal 2020

20/08/2019 - 09:47
Estee Lauder forecast full-year revenue and profit above Wall Street expectations, putting to bed concerns of slowing demand in China due to trade tensions and Hong Kong protests as sales of its luxury skincare products soared, propelling its shares to a record high. read more
Why poor customer service is killing your brand (and how to fix it)

Why poor customer service is killing your brand (and how to fix it)

20/08/2019 - 09:18
South African businesses are faced with an exceedingly difficult task. They have to find ways to survive in the face of ongoing political uncertainty, fast eroding business and investor confidence, and declining consumer spend.  read more
Alibaba results beat estimates on cloud, e-commerce growth

Alibaba results beat estimates on cloud, e-commerce growth

19/08/2019 - 14:08
China’s Alibaba Group Holding Ltd reported better-than-expected quarterly revenue and profit, aided by growth in its e-commerce and cloud computing businesses. read more
#WomensMonth: The art of brewing with a woman’s touch

#WomensMonth: The art of brewing with a woman’s touch

19/08/2019 - 13:36
SAB which boasts 57% of women brewers in South Africa, believes Women’s Month provides the perfect opportunity for our country to reflect on how far we have come in changing the perception of women and beer. Since prehistoric times, the important responsibility of brewing beer was almost always undertaken by women in a community, but since the industrial revolution in the 18th Century, it has become more of a male-dominated industry. Now is the time for women to take their power back and reassume their rightful place as society’s leading brewmasters. read more
Digital transformation: marketers’ challenge

Digital transformation: marketers’ challenge

19/08/2019 - 11:03
Marketing leaders worldwide are shifting rapidly to make digital transformation real in their businesses. But are their SA counterparts doing the same? read more
Truworths profit at nine-year low as profit plunges over 70%

Truworths profit at nine-year low as profit plunges over 70%

16/08/2019 - 11:52
Shares in Truworths slumped to a nine-year low on Friday morning after the fashion retailer reported a 74% slide in profits amid difficult trading environments in SA and the UK. read more
UnionPay cards - the largest card scheme in the world - now accepted at all Pick n Pay stores across SA

UnionPay cards - the largest card scheme in the world - now accepted at all Pick n Pay stores across SA

16/08/2019 - 11:11
UnionPay International (UPI) has announced significant progress in the South African retail payments market through their co-operation with Pick n Pay and Absa Bank. Through a tripartite co-operation agreement, Pick n Pay, a major food, clothing, and general merchandise retailer, is now enabled to accept UnionPay cards at all of its till points across its approximately 1,800 stores countrywide.  read more
Pernod Ricard SA to centralise operations with Johannesburg move

Pernod Ricard SA to centralise operations with Johannesburg move

16/08/2019 - 10:27
In a move set to enhance cohesion, collaboration and efficiencies, Pernod Ricard South Africa (PRSA), a co-leader of wine and spirits worldwide will officially relocate its Cape Town offices to Woodmead, Johannesburg by 31st December this year. read more
Why equipment finance makes sense for your SME

Why equipment finance makes sense for your SME

15/08/2019 - 15:26
Every business, be it in retail, agriculture, and even tech, simply cannot operate without the necessary equipment to run their operations. Equipment can be costly, and that is why equipment finance for small businesses appeals to most small-medium business owners.  read more
AI to change contact centre customer experience

AI to change contact centre customer experience

15/08/2019 - 10:05
With investments in artificial intelligence (AI) related technologies expected to triple by 2020, local companies are looking at ways to integrate it into all aspects of their business. It is especially in the contact centre industry where it can be used to greatly enhance the customer experience (CX). And yet, AI is not such a new thing. read more
Choppies to exit SA market, chair to step down

Choppies to exit SA market, chair to step down

15/08/2019 - 09:03
Botswana-based grocery retailer, Choppies, has announced that it will be exiting the South African market, four years after expanding into the country. read more
Steinhoff says restructuring exercise complete

Steinhoff says restructuring exercise complete

14/08/2019 - 12:15
International retailer Steinhoff said its subsidiaries Steinhoff Europe AG (SEAG) and Steinhoff Finance Holding GmbH (SFHG) had successfully completed the implementation of an exercise which restructured their financial indebtedness and changed the group's European corporate holding structure. read more
Crackdown on informal traders will hurt economy, says refugee forum

Crackdown on informal traders will hurt economy, says refugee forum

13/08/2019 - 09:40
SA’s embattled economy could be strained further if the crackdown on informal traders continues unabated, the African Diaspora Forum (ADF) warns.  read more
Product mix boosts revenue of Denny owner Libstar

Product mix boosts revenue of Denny owner Libstar

13/08/2019 - 08:36
Consumer goods group Libstar said it managed solid volume growth for its core product offerings in the six months to end-June, but accounting changes will weigh somewhat on its interim headline earnings per share (Heps) growth.  read more
Retail boost could steer SA away from a recession

Retail boost could steer SA away from a recession

12/08/2019 - 12:37
A rebound in economic growth in the second quarter of the year will likely see SA avert its second recession in two years. read more
Kraft Heinz writes down more than $1bn as first-half revenue slumps

Kraft Heinz writes down more than $1bn as first-half revenue slumps

12/08/2019 - 12:30
Kraft Heinz’s net income halved in the first six months of the year, the packaged food maker said as it wrote down the value of several business units by more than $1bn in results delayed by an internal investigation into procurement practices. read more
Mtuba Mall harnesses power of the sun

Mtuba Mall harnesses power of the sun

08/08/2019 - 11:32
With Eskom’s stability looking far from certain, businesses are searching for cheaper and more reliable alternatives to generate electricity.  read more
Drinks giant Diageo announces new family leave policy in the spirit of Women's Month

Drinks giant Diageo announces new family leave policy in the spirit of Women's Month

08/08/2019 - 10:26
Diageo South Africa, a subsidiary of London-listed Diageo PLC, has announced a new family leave policy, which provides 26 weeks of maternity and four weeks of paternity leave for all its employees at full pay. According to the company, it did this in the spirit of National Women's Month.  read more
Nestlé and Starbucks tie-up heads to China

Nestlé and Starbucks tie-up heads to China

08/08/2019 - 09:31
Nestlé plans to introduce its first range of Starbucks-branded products in China, as part of a global tie-up that will help bolster the Swiss company’s proprietary Nespresso capsules in one of its fastest-growing markets. read more
#WomensMonth: Supporting SA's women in business

#WomensMonth: Supporting SA's women in business

06/08/2019 - 10:54
The Mastercard Index of Women Entrepreneurs report revealed that in South Africa women in early-stage entrepreneurial activity dropped by 15.7% in 2018. This essentially means that only 18.8% of business owners are female in the country, compared to 46.4% in Ghana, which is ranked as the country with the highest women-led companies in the report. This number can be turned around, should the right support be provided to aspiring female entrepreneurs.  read more
#WomensMonth: Do women shop differently?

#WomensMonth: Do women shop differently?

06/08/2019 - 08:58
Is it outdated to believe women still shop differently to men? The clichés are men purchase for speed and women are more motivated by price, men are big online shoppers but women still like something tangible and prefer brick-and-mortar stores. While we celebrate Women’s Month in August, we look at how women are shopping whether it’s fair to say we’re moving into an age of gender-fluid purchasing.  read more
Hong Kong's June retail sales slide due to mass protests - government data shows

Hong Kong's June retail sales slide due to mass protests - government data shows

05/08/2019 - 09:18
Retail sales, a key part of Hong Kong’s economy, felt a growing impact in June from mass protests, government data shows.  read more
The idea of a ‘target audience’ is becoming obsolete in a digital world

The idea of a ‘target audience’ is becoming obsolete in a digital world

01/08/2019 - 14:49
This might sound heretical, but it no longer matters who brands think their target market is. The reason for this is simple: with the technology and data digital marketers have access to today, we no longer need to limit our potential target audience to a set of personas or segments derived through customer research.  read more
Demand for tobacco-heating products and e-cigarettes boost BAT

Demand for tobacco-heating products and e-cigarettes boost BAT

01/08/2019 - 11:05
British American Tobacco (BAT) reported higher first-half sales, helped by higher demand for e-cigarettes and tobacco-heating products, and said revenue growth would accelerate in the second half of the year. read more
As cyber threats increase, manufacturers should seek OT-IT convergence

As cyber threats increase, manufacturers should seek OT-IT convergence

01/08/2019 - 10:55
Cyber threats were traditionally perceived to largely target organisations in the financial services sector or companies whose data could be monetised by cybercriminals. Of late, we have seen that businesses in other industry sectors are becoming increasingly vulnerable to attacks. read more
Shoprite rallies, jumps most since 1997

Shoprite rallies, jumps most since 1997

31/07/2019 - 10:25
Shoprite rallied the most in 22 years after Africa's largest food retailer said second-half sales climbed as it took market share. read more
Ralph Lauren earnings beat estimates

Ralph Lauren earnings beat estimates

31/07/2019 - 10:17
Ralph Lauren reported better-than-expected quarterly revenue and profit on Tuesday, as its North America business benefited from a social media marketing blitz and the launch of new editions of its trademark Polo shirts. read more
SA’s jobless rate climbs to 11-year high

SA’s jobless rate climbs to 11-year high

31/07/2019 - 09:28
SA’s unemployment rate jumped to an 11-year high of 29% in the second quarter of the year, which is likely to make it harder for President Cyril Ramaphosa to fulfill his promise of creating a quarter of a million jobs a year. read more
The art of retailtainment

The art of retailtainment

30/07/2019 - 12:45
Experiential retail is pretty much anything that happens around the sale of a product. Then there’s “retailtainment”, a term made popular by American sociologist, professor, and author George Ritzer. He describes retailtainment as the use of “Ambiance, emotion, sound and activity to get customers interested in the product and in a mood to buy." Other terms used to describe retailtainment are "inspirational retailing" or "entertailing." I’ve seen three particular retailtainment trends cropping up – using either one or a combination of ambiance, emotion, sound, and activity. read more
Shoprite’s shares leap 15% on Tuesday despite lower earnings

Shoprite’s shares leap 15% on Tuesday despite lower earnings

30/07/2019 - 09:56
Grocery retailer Shoprite, whose chains include Checkers and OK Furniture, says earnings declined by up to a fifth in the year to June because of trading losses in the rest of Africa and higher costs in SA.  read more
New Checkers concept stores target wealthier South Africans

New Checkers concept stores target wealthier South Africans

30/07/2019 - 09:31
Shoprite has published its operational update for the year ending 30 June 2019, detailing its financials and the new updates they are bringing to their stores. read more
Heineken misses first-half profit forecasts as costs offset beer sales

Heineken misses first-half profit forecasts as costs offset beer sales

29/07/2019 - 13:43
Heineken missed estimates for first-half profits, as higher packaging costs offset increased beer sales, but the world’s second-largest brewer stuck with its full-year profit growth forecast. read more
Company culture trumps technology

Company culture trumps technology

29/07/2019 - 12:56
There is no arguing the fact that technology has made our lives easier. It has also resulted in organisations being able to deliver more innovative solutions in the workplace to provide for a more compelling environment. Nicol Myburgh, Head of the HR Business Unit at CRS Technologies, cautions that this should not happen to the detriment of the company culture.  read more
Pioneer Foods confident competition authorities won't reject R24.4bn PepsiCo deal

Pioneer Foods confident competition authorities won't reject R24.4bn PepsiCo deal

25/07/2019 - 15:00
Pioneer Foods CEO Tertius Carstens is confident that the company’s R24bn takeover by PepsiCo will be approved by competition authorities, as he believes the acquisition has no negative implications for local industries. read more
Waitrose to close more stores

Waitrose to close more stores

24/07/2019 - 10:41
Waitrose has confirmed that it is closing several more of its supermarkets as part of its recent strategy to offload underperforming sites. read more
Transform your brand by transforming the way you talk to consumers

Transform your brand by transforming the way you talk to consumers

24/07/2019 - 10:20
The world is transforming at an incredible pace, affecting how consumers engage with everything around them, including brands. The digital age continues to transform the way we live, shop and pay – including how and where brands show up. By redefining the way they engage with consumers, brands can establish more meaningful relationships with them. read more
Back to selling more beers for AB InBev after failed Asian float

Back to selling more beers for AB InBev after failed Asian float

23/07/2019 - 11:40
AB InBev’s cancelled Asian stock market listing will slow but not derail the world’s largest brewer’s efforts to cut its debt mountain, delaying future acquisitions and prioritising its main challenge: selling more beers. read more
Pioneer Foods deal will be PepsiCo's biggest in Sub-Saharan Africa

Pioneer Foods deal will be PepsiCo's biggest in Sub-Saharan Africa

22/07/2019 - 09:04
The US food and beverages company says the deal, worth about R24bn, will boost the SA economy. read more
Food and beverages giant PepsiCo makes offer to acquire Pioneer Foods

Food and beverages giant PepsiCo makes offer to acquire Pioneer Foods

19/07/2019 - 10:18
In a vote of confidence about SA’s long-term prospects, New York-based food and beverages giant PepsiCo has made an offer to buy Pioneer Food Group, which makes Sasko breads and Ceres juices, in a deal worth at least R25.4bn. read more
AB InBev offloads Australian unit for $11.3bn

AB InBev offloads Australian unit for $11.3bn

19/07/2019 - 09:03
Anheuser-Busch InBev (AB InBev), which shelved plans to list its Asia Pacific business in Hong Kong, said it will sell Australian subsidiary Carlton & United Breweries (CUB) to Japan’s Asahi Group for about $11.3bn (R157bn). read more
SAFW competitions offers entry into fashion industry

SAFW competitions offers entry into fashion industry

19/07/2019 - 08:41
It opened the door for David Tlale to showcase his designs at New York Fashion Work, Mmuso Maxwell to supply his garments to retail giant Woolworths and Clinton Lotter to take his work to the UK. Now, South African Fashion Week (SAFW) is once again looking to grow the fashion and creative industry by opening it to emerging designers. read more
Amazon offers $10 to Prime Day shoppers for access to their data

Amazon offers $10 to Prime Day shoppers for access to their data

18/07/2019 - 09:53
Amazon.com has a promotion for US shoppers on Prime Day, the 48-hour marketing blitz that started recently: earn $10 of credit if you let Amazon track the websites you visit. read more
Johnson & Johnson certain it will prevail in baby powder and opioid lawsuits

Johnson & Johnson certain it will prevail in baby powder and opioid lawsuits

17/07/2019 - 14:00
Johnson & Johnson (J&J) said that the healthcare conglomerate will come out on the winning side of thousands of legal claims over its baby powder and opioid products.  read more
Large businesses can have life-changing impact on SMEs

Large businesses can have life-changing impact on SMEs

17/07/2019 - 10:11
It is now widely accepted that South Africa’s potential to create jobs and drive prosperity will most likely be unleashed if the small and medium enterprise (SME) sector is nurtured and flourishes.  read more
Cancer drugs help Johnson & Johnson raise sales outlook

Cancer drugs help Johnson & Johnson raise sales outlook

17/07/2019 - 08:41
Johnson & Johnson raised its full-year sales forecast as demand for its cancer drugs Darzalex and Imbruvica helped it exceed estimates for second-quarter profit on Tuesday. read more
Technology is fundamentally altering the relationship between brands and consumers

Technology is fundamentally altering the relationship between brands and consumers

15/07/2019 - 16:44
Both businesses and societies that have accelerated their digital transformation efforts have been rewarded with faster growth. In fact, digital transformation has the potential to unlock the value of about R5-trillion across multiple industries in the next decade, potentially moving the needle of economic growth in SA. So said Wayne Hull, MD of Accenture Digital, at the annual IAB Summit earlier this year. read more
Woolies, Anglo, Sappi stock in demand

Woolies, Anglo, Sappi stock in demand

15/07/2019 - 16:26
Woolworths Holdings' (Woolies') share price gained a solid 12.8 percent last week after it announced a turnaround at its fashion, beauty and home business this year. The group, one of many local retailers to struggle in Australia and which also trades in 11 countries in sub-Saharan Africa, still relies on its home market for 71 percent of operating profit.  read more
Cape Town vs Johannesburg- where are retailers really winning?

Cape Town vs Johannesburg- where are retailers really winning?

15/07/2019 - 16:11
New global research by Vend, a cloud-based retail software platform for independent retailers, has found that Cape Town independent stores enjoy average transaction values up to 49% higher than retailers in Johannesburg. read more
Walmart must hire someone who can stop the bleeding at its online business

Walmart must hire someone who can stop the bleeding at its online business

15/07/2019 - 09:55
Walmart has a hole to fill at its online unit, and whoever assumes the role faces a big challenge ahead. read more
Woolworths shares hit six-month high on solid sales growth

Woolworths shares hit six-month high on solid sales growth

11/07/2019 - 13:57
The retailer’s food business has bolstered results amid an upturn in the fashion, beauty and home segment. read more
Brait's struggling UK retailer New Look turning a corner

Brait's struggling UK retailer New Look turning a corner

11/07/2019 - 11:30
Investment holding company Brait says its UK high-street retailer New Look, which was largely responsible for the dismal performance it reported in June, is now better positioned to turn the corner. read more
Naspers's Superbalist eyes R1bn in annual private-label sales

Naspers's Superbalist eyes R1bn in annual private-label sales

11/07/2019 - 09:31
Superbalist, the SA online fashion retailer owned by Naspers, expects to generate more than R1bn in annual revenue from its private-label, or in-house products, within the next three years. read more
Hisense’s new B2B offering gains traction as business in Africa booms

Hisense’s new B2B offering gains traction as business in Africa booms

10/07/2019 - 10:54
Hisense, supplier of affordable and high-quality electronic goods, is rapidly gaining traction across the continent’s business-to-business market and is poised to become a significant player in Africa, where it is already a leader within the consumer goods category.  read more
Collaborative planning, forecasting, and replenishment in the retail supply chain

Collaborative planning, forecasting, and replenishment in the retail supply chain

10/07/2019 - 08:56
Grocery retailers often find themselves facing the challenges of overstocking, understocking, missed sales and expired stock. Collaborative planning, forecasting, and replenishment (CPFR) is a framework that has been developed to address these challenges.  read more
PepsiCo's decision to sell smaller cans pays off

PepsiCo's decision to sell smaller cans pays off

10/07/2019 - 08:19
Beverage sales rise as new packaging strategy helps company attract more consumers. read more
Cyril Ramaphosa wants SA to embrace 4IR

Cyril Ramaphosa wants SA to embrace 4IR

08/07/2019 - 14:49
President Cyril Ramaphosa said South Africa must embrace the Fourth Industrial Revolution (4IR) and harness the opportunities it offers in order to eradicate the biggest challenges society faces.  read more
Africa Automation Fair sheds light on the 4IR in SA industry

Africa Automation Fair sheds light on the 4IR in SA industry

08/07/2019 - 09:47
It is no surprise, we are living in a connected society where most people have access to smart mobile devices. Having quick access to information has become an extension of our existence. We have begun to see internet access, among other things, becoming cheaper and far more accessible than ever before. Technology is spawning autonomous vehicles; processes and we are even seeing a rise in Artificial Intelligence (AI) in everyday devices. read more
Steinhoff CFO to step down

Steinhoff CFO to step down

08/07/2019 - 09:29
Finance boss Philip Dieperink will be replaced by operations director Theodore de Klerk. read more
Unilever's former chief moves on with plan to fix the world

Unilever's former chief moves on with plan to fix the world

05/07/2019 - 09:26
Paul Polman, the Dutchman who ran Unilever for almost a decade with a social slant, will push further in that direction now that he’s leaving - creating a group to help combat poverty and climate change. read more
JD Sports counters retail gloom with global expansion

JD Sports counters retail gloom with global expansion

04/07/2019 - 09:40
JD Sports, Britain’s biggest sportswear retailer, bucked retail sector gloom yet again, as it predicted full-year profit will meet expectations on strong sales from new stores and growing demand for gym wear by trendy youngsters. read more
Coty slides as turnaround plan includes $3bn writedown

Coty slides as turnaround plan includes $3bn writedown

02/07/2019 - 13:34
Cosmetics maker Coty will take a $3bn write-down as its aging mass-market brands face new competition from savvy upstarts in the booming beauty industry. read more
Boots confirms plan to shut 200 stores

Boots confirms plan to shut 200 stores

02/07/2019 - 12:54
Boots has confirmed that it plans to close 200 stores over the next 18 months, equal to just under 10% of the health & beauty chain’s standalone outlets.  read more
Walmart aims to list minority stake in Japan unit Seiyu

Walmart aims to list minority stake in Japan unit Seiyu

01/07/2019 - 14:29
Walmart said it aims to list its Japanese supermarket unit Seiyu while keeping a majority stake in the business, amid on-and-off speculation the US retail giant was looking to exit Japan where it has struggled to grow. read more
Dis-Chem profit margins down, so is executive pay

Dis-Chem profit margins down, so is executive pay

01/07/2019 - 10:22
Dis-Chem Pharmacies has paid its chief executive Ivan Saltzman a total remuneration package of R12.84million for the year to end-February, declining by 21.87 percent compared with R16.43m in 2018, with the group stating profit targets were not met during the year. read more
Jack's Paint bucks the recessionary trend with new stores

Jack's Paint bucks the recessionary trend with new stores

28/06/2019 - 11:01
Tough economic conditions are encouraging more independent retailers to seek the protection of a strong franchise. That’s the experience of paint and hardware company Jack’s Paint, which has opened two stores in the past six months, bringing the number of outlets to just under 100. read more
Amazon launches new in-store pickup option with Rite Aid as first partner

Amazon launches new in-store pickup option with Rite Aid as first partner

28/06/2019 - 10:14
Amazon.com has steadily added options for customers to receive their packages including in car trunks, inside home garages and potentially by drone.  read more