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Connect the data and the dots to deliver exceptional experiences for customers

Connect the data and the dots to deliver exceptional experiences for customers

17/01/2019 - 14:30
It takes months to find a customer and only seconds to lose one, or so the saying goes. These days, however, it might be more like milliseconds. read more
Why Macy’s guidance triggered US retail wipeout

Why Macy’s guidance triggered US retail wipeout

15/01/2019 - 14:18
Macy’s did not have as merry a Christmas as it expected, and now all of retail is under the microscope. read more
The era of post-modern marketing

The era of post-modern marketing

15/01/2019 - 14:05
It’s the age of post-modern marketing when creativity and storytelling are combined with modern technology and a focus on human behaviour. read more
Mergers & acquisitions: How to manage growth with the right brand architecture strategy

Mergers & acquisitions: How to manage growth with the right brand architecture strategy

14/01/2019 - 13:30
According to Reuters, there were over 50,000 merger & acquisition (M&A) deals announced in 2018. By May, R26.6-trillion had been spent on M&As, more than seven times SA’s annual GDP. read more
AB InBev soars on potential IPO of Asian operations

AB InBev soars on potential IPO of Asian operations

14/01/2019 - 11:26
AB InBev’s share price jumped 8% to R1,045.79 after Bloomberg reported it is considering separately listing its Asian operations. read more
4 Key trends that will continue to shape convenience retail in 2019

4 Key trends that will continue to shape convenience retail in 2019

10/01/2019 - 13:26
As convenience retail continues to grow as an industry sector, retailers must remain focused on the most significant trends that will see their businesses flourish, and in so doing, strengthen their standing in the ever-competitive retail environment. read more
AB InBev to make Budweiser in the UK using renewable energy

AB InBev to make Budweiser in the UK using renewable energy

08/01/2019 - 08:37
AB InBev’s Budweiser beer in the UK will be brewed with 100% renewable electricity thanks to a new deal with solar energy firm Lightsource BP.  read more
Food-to-go: Retailers tuck into a growing trend

Food-to-go: Retailers tuck into a growing trend

19/12/2018 - 14:19
The report, ‘Business models to ride the food-to-go wave,’ released by Rabobank, explores the growing trend of precooked and ready-to-eat meals, and how retailers and foodservice providers can work together to benefit from this movement. read more
How do businesses offer added value to their customers?

How do businesses offer added value to their customers?

19/12/2018 - 11:01
There was a time where a great product or a great service could attract enough attention on their own. With the rise of technology heightening the competition between businesses and the immense changes that the mass adoption of the internet has brought, though, that great product or service now needs to be accompanied by something more. read more
Affiliate marketing in numbers: What is it?

Affiliate marketing in numbers: What is it?

18/12/2018 - 11:37
Affiliate marketing is a great way to connect with other companies and brands to establish a mutually beneficial relationship. It's a great way to monetize your website and earn a few extra bucks easily. Affiliate marketing uses website traffic from one website to generate clicks and sales for the affiliate brand. The site who posts the affiliate link will then get a percentage of the income generated from those clicks and sales.  read more
Turning vision into value: the future of customer experience

Turning vision into value: the future of customer experience

11/12/2018 - 14:21
Anyone can paint a big vision, but very few turn it into economic success for their customers, partners and themselves. read more
Retail sector showing signs of revival

Retail sector showing signs of revival

10/12/2018 - 11:49
A study by the Bureau of Economic Research (BER) has shown that the retail sector showed signs of a revival in the last three months of the year after the sector ran into trouble in the third quarter of the year.  read more
Business confidence remains flat

Business confidence remains flat

06/12/2018 - 13:28
Business confidence remained flat in November. read more
SA grocery retailers hoping for a merry festive season

SA grocery retailers hoping for a merry festive season

06/12/2018 - 08:18
Grocery retailers have had a tough year, and like other retailers are hoping to see a boost in sales over the festive season. read more
New age consumerism and the consumer power-shift

New age consumerism and the consumer power-shift

05/12/2018 - 10:37
Advances in telecommunication technology have transformed the tools used for marketing and consumerism and ultimately, the way that businesses operate. The Statista 2017 Report indicated that the number of smartphone users in the United States is estimated to have reached 224.3 million, with smartphone users worldwide exceeding 2 billion. Undoubtedly, we are running headlong into the end of the industrial era of consumption and into a consumer power-shift.  read more
Driving mobile and card acceptance among informal retailers holds the key to scaling cashless payments in SA

Driving mobile and card acceptance among informal retailers holds the key to scaling cashless payments in SA

05/12/2018 - 09:57
Despite the majority (77 percent) of adult South Africans owning bank accounts, more than half of the total value of all consumer transactions in the country are still conducted in cash. This suggests that being formally banked may not be enough of an incentive for consumers to move away from cash. Accelerating the pace of migration from cash to digital and card payments must be a priority for catalysing economic growth.  read more
Coca-Cola Beverages Africa appoints new CEO

Coca-Cola Beverages Africa appoints new CEO

03/12/2018 - 14:41
Coca-Cola Beverages Africa (CCBA) announces the appointment of Jacques Vermeulen, the current managing director of its international division, to the position of Group CEO of CCBA from 1 December 2018. Vermeulen has served as managing director of CCBA’s International Division, which covers all of CCBA’s Africa operations outside South Africa, since July 2016. He first joined the Coca-Cola system in 1995. read more
Corona to introduce plastic-free rings on its beer cans

Corona to introduce plastic-free rings on its beer cans

30/11/2018 - 09:07
Mexican lager brand Corona will pilot plastic-free six-pack rings which are made from plant-based biodegradable fibres, with a mix of by-product waste and compostable materials. read more
Human insights the greatest driver of brand engagement

Human insights the greatest driver of brand engagement

30/11/2018 - 08:23
Anthropology has become a way marketers can add another layer to big data in their understanding of consumers, a means to seek out the narrative behind their behaviour – the “thick” data, as opposed to big data. read more
The importance of frontline staff in retail

The importance of frontline staff in retail

29/11/2018 - 09:50
With the fast-approaching Festive Season only a few weeks away, malls, shopping centres and stores anticipate an influx of feet through their doors. Millions of Rands have been spent on extensive advertising, product placements, marketing and merchandising-just to name a few, but is that enough?  read more
Unilever in pole position to swallow GDK's Indian Horlicks business

Unilever in pole position to swallow GDK's Indian Horlicks business

29/11/2018 - 08:42
Unilever has emerged as the leading bidder in a tight contest for GlaxoSmithKline’s Indian Horlicks nutrition business, three people familiar with the situation told Reuters. read more
H&M shutting down Cheap Monday brand

H&M shutting down Cheap Monday brand

28/11/2018 - 16:37
H&M, the world's second-biggest fashion retailer, said that it would close down its struggling independent brand, Cheap Monday. read more
Unilever among firms calling for net zero UK emissions by 2050

Unilever among firms calling for net zero UK emissions by 2050

28/11/2018 - 09:04
Unilever, Danone and Coca-Cola European Partners (CCEP) are among companies which have urged the UK to aim for net zero emissions by 2050. read more
Business confidence falls in fourth quarter

Business confidence falls in fourth quarter

27/11/2018 - 15:56
The South African business community is gloomier in the quarter under way than it was in the previous one, according to a poll sponsored by RMB and done by Stellenbosch University's Bureau of Economic Research. read more
How will the interest rate hike impact SME owners?

How will the interest rate hike impact SME owners?

27/11/2018 - 10:41
Despite a strengthening rand and slight recovery of the oil price, the South African Reserve Bank (SARB) announced that the repurchase (repo) rate will increase by 25 basis points to 6.75 percent, effective from 23 November 2018. This increase in interest rates – which pushes the prime lending rate up from 10 percent to 10.25 percent - is the first rates hike that South Africa has seen since March 2016.  read more
Listeriosis outbreak haunts Tiger Brands

Listeriosis outbreak haunts Tiger Brands

23/11/2018 - 10:06
The Listeriosis outbreak in South Africa came back to haunt Tiger Brands, with the group reporting a 26 percent decline in headline earnings per share (Heps) to 1 587 cents a share during the year to end September, while revenue fell 9 percent to R15.87. read more
Ikea plans 7,500 job cuts, but will hire 11,500 for online push

Ikea plans 7,500 job cuts, but will hire 11,500 for online push

23/11/2018 - 09:00
Swedish furniture giant Ikea said that it plans to cut 7,500 jobs worldwide by 2020, mainly office jobs, as it re-organises to focus its business on e-commerce and smaller shops in city centres. read more
Tiger Brands maintains dividend despite falling sales and profit

Tiger Brands maintains dividend despite falling sales and profit

22/11/2018 - 11:00
SA’s listeria scandal halved the sales of Tiger Brand’s meat products division and pushed it into a loss, contributing to the group’s overall sales and profit decline. read more
Ackermans to upskill employees through its new e-learning platform

Ackermans to upskill employees through its new e-learning platform

22/11/2018 - 10:32
South Africa’s leading value retailer, Ackermans, has launched its new in-store electronic learning solution to train new and existing staff.  read more
Five steps for online startups to take advantage of Black Friday

Five steps for online startups to take advantage of Black Friday

16/11/2018 - 14:46
According to Google Trends, last year South Africa registered the largest ‘Black Friday’ search interest of any country, even ahead of the US where the retail mega-event was conceived. read more
PET plastic producers in the spotlight

PET plastic producers in the spotlight

16/11/2018 - 09:42
AMID mounting pressure on major retailers and brand owners to be more environmentally-minded, one of the country’s leading food packaging producers has become the first in the PET thermoform plastics sector to join voluntary national Extended Producer Responsibility body the PET Recycling Company (PETCO). read more
Connecting in a new ad world

Connecting in a new ad world

14/11/2018 - 13:59
In a constrained economy, and to remain relevant and keep ahead of the game, advertising agencies need to do things out of the ordinary. That’s the opinion of Mariana O’Kelly, executive creative director at Ogilvy SA, the recent winner of the Sunday Times Top Brands awards’ Robin Putter prize. read more
Massmart battles one of the worst retail environments yet in SA

Massmart battles one of the worst retail environments yet in SA

13/11/2018 - 14:10
Massmart, which is 51% owned by US giant Walmart, is battling one of the worst retail environments yet it has seen in SA, chair Kuseni Dlamini says.  read more
Tips for marketing your startup without a budget

Tips for marketing your startup without a budget

09/11/2018 - 14:18
Launching your startup idea can be an absolute dream come true. But once you’ve let the cat out of the bag and need to start attracting new clients, you need to be able to market your startup to the best of your ability.  read more
9 Black Friday and Cyber Monday tips to help boost sales

9 Black Friday and Cyber Monday tips to help boost sales

06/11/2018 - 14:09
Black Friday and Cyber Monday are famous for huge deals and steep discounts. That’s why participating in these days can seem like a big retailer’s game. read more
Truworths commits to transformation of its board

Truworths commits to transformation of its board

02/11/2018 - 11:57
Clothing retailer Truworths, which has been targeted by activist shareholders because of the dominance of long-standing white males on its board and executive management team, says it is fully committed to transformation and is on track to reach its board-level BEE targets within 18 months. read more
3 ways smart technology can help your business save water

3 ways smart technology can help your business save water

02/11/2018 - 09:01
When it comes to the key elements we need to survive, water is at the top of the priority list. While it’s easy to find alternative sources to generate energy for businesses to run, it’s near impossible to increase our access to fresh potable water when it’s already so limited. This is why technology is essential for business success, allowing businesses the ability to grow and make smarter water decisions.  read more
Coca-Cola Peninsula Beverages receives Top Employer award

Coca-Cola Peninsula Beverages receives Top Employer award

29/10/2018 - 10:32
Coca-Cola Peninsula Beverages (CCPB) has once again been recognised as one of the top employers in South Africa. The Top Employer’s Institute recently announced its Top Employers 2019 for South Africa list.  read more
5 effective training tips for startups

5 effective training tips for startups

29/10/2018 - 09:58
While the general consensus of a running a startup is that business owners are open to trial and error, unfortunately, you cannot afford to have the same mindset with your employees. You need to hire employees who already have valuable experience, and the rest, well, it can be learned.  read more
PepsiCo plans to use 25% recycled plastic content by 2025

PepsiCo plans to use 25% recycled plastic content by 2025

29/10/2018 - 08:58
PepsiCo has announced that it plans to use 25% recycled content in its plastic packaging by 2025 as part of its sustainability vision. read more
CEO David Kneale leaving Clicks in robust health

CEO David Kneale leaving Clicks in robust health

26/10/2018 - 09:17
Retiring Clicks CEO David Kneale says he is “going out on a high” and that the business has good growth prospects given that only half of SA’s population lives close to one of the group’s stores. read more
Ways technology empowers retail staff

Ways technology empowers retail staff

24/10/2018 - 10:50
The more technology changes, the more customer behaviours change too. So, in order to keep up with your customers’ needs, you need to empower your employees in a time of digital transformation. read more
UK government reveals plan to ban plastic straws in England

UK government reveals plan to ban plastic straws in England

22/10/2018 - 11:23
The UK government has set out its plan to ban the distribution and sale of plastic straws, drinks stirrers and cotton buds in England. read more
How poor customer service impacts the retail customer experience

How poor customer service impacts the retail customer experience

17/10/2018 - 09:31
Picture the situation: you're on the phone with customer support. You speak to a representative who can't help you. Your call gets forwarded to another agent. So you start your story over from the beginning and explain what you need to get out of the call. They can begin a process but will really need another team to jump in to complete. Another agent takes up your case and again you explain your situation as well as a summary of the two previous calls. read more
Benefits of working with influencers for your startup

Benefits of working with influencers for your startup

16/10/2018 - 14:20
Considering the growth in popular social media personalities, many brands have seen powerful results when working with these personalities to market their products or services online.  read more
Reasons for your small business to consider automation

Reasons for your small business to consider automation

16/10/2018 - 08:42
In recent years, automation has been on the tip of many business owners’ tongues. While it’s certainly a big corporate buzzword, there is a good reason behind it. Thanks to the latest digital innovations, automation can save your startup plenty of time and money.  read more
Recognising, rewarding and retaining ‘high-value customers’

Recognising, rewarding and retaining ‘high-value customers’

12/10/2018 - 13:51
In an increasingly tough economic environment, businesses must do all they can to not only attract new customers but look after existing ones – especially those who are categorised as ‘high-value’ or absolutely essential to the survival of the business. read more
 7 Tips for providing exceptional shopper support in-store

7 Tips for providing exceptional shopper support in-store

11/10/2018 - 12:02
Customer service is one of the biggest drivers of sales and loyalty in retail, yet plenty of merchants continue to underestimate just how powerful it can be. Head to the mall and you’ll see that many companies still fall short when it comes to serving and delighting consumers. Don’t let your business be one of them. Strive to provide superb customer support and make sure that you and everyone else in your team are willing to go above and beyond for shoppers. read more
A good customer experience can impact repeat business

A good customer experience can impact repeat business

10/10/2018 - 08:56
Companies that ensure that customers who want to cancel their services have a positive experience leave the door open for future business. read more
SA in longest downward business cycle since 1945 - report

SA in longest downward business cycle since 1945 - report

09/10/2018 - 09:03
South Africa is in the longest downward business cycle since 1945, according to a report by the Centre for Risk Analysis (CRA) at the Institute of Race Relations (IRR). read more
SA’s economy could remain in the doldrums, survey shows

SA’s economy could remain in the doldrums, survey shows

05/10/2018 - 10:20
The Standard Bank PMI remained in contractionary territory for a third consecutive month. read more
Barnes & Noble soars as going private could mean faster changes

Barnes & Noble soars as going private could mean faster changes

05/10/2018 - 08:19
Barnes & Noble, facing management upheaval and shrinking revenue, buoyed shareholders’ spirits with news it’s weighing acquisition interest from several parties, including chairperson Len Riggio.  read more
4 Ways retailers can generate more revenue

4 Ways retailers can generate more revenue

04/10/2018 - 14:06
As a retailer, you go into everything that you do for your business with a plan. There are hundreds of things that you have to consider. How is your time best spent? Are there certain things that influence customers to buy more? Will certain strategies be more effective than other sales strategies?  read more
Customer experience driving CRM’s evolution

Customer experience driving CRM’s evolution

04/10/2018 - 08:30
The urgent need for businesses to attract and retain customers in today’s fiercely competitive market has revolutionised customer interaction and Customer Relationship Management (CRM). This is now a technology-driven business discipline underpinned by the advent of big data analytics, AI and the cloud. read more
Toys 'R' Us lenders cancel auction, plan to revive brand

Toys 'R' Us lenders cancel auction, plan to revive brand

03/10/2018 - 11:43
The top lenders of Toys ‘R’ Us have decided to cancel the bankruptcy auction of its brand name and other intellectual property assets and instead plan to revive the Toys ‘R’ Us and Babies ‘R’ Us brand names, a court filing showed. read more
Shoprite brings cost-free payroll and bulk payment transactions to business owners

Shoprite brings cost-free payroll and bulk payment transactions to business owners

02/10/2018 - 11:17
Businesses can now send money to multiple receivers with Shoprite Money - the mobile transactional banking service which is available to everyone, even those without bank accounts.  read more
Bleak manufacturing outlook as PMI keeps falling

Bleak manufacturing outlook as PMI keeps falling

02/10/2018 - 10:23
The poor PMI for September indicates that production in the manufacturing sector will be subdued. read more
Why SMEs should outsource customer service to boost their bottom line

Why SMEs should outsource customer service to boost their bottom line

01/10/2018 - 09:03
With ongoing advancements in technology, it’s a priority for small business owners to adopt a digital mindset. Based on where the market is headed, the future of customer service is artificial and extremely intelligent. If you’re not will to adapt to digital transformation, your business is going to struggle to survive. read more
6 helpful ways to improve the financial health of your small business

6 helpful ways to improve the financial health of your small business

28/09/2018 - 10:41
Starting, owning and running a business is financially taxing. It can become overwhelming overnight, and if you’re not constantly monitoring your financial status, you’re falling behind.  read more
Clicks CEO to retire after 13 years at the helm

Clicks CEO to retire after 13 years at the helm

21/09/2018 - 10:36
Clicks Group CEO David Kneale is retiring after 13 years at the helm of the retail and healthcare group. read more
3 Tips on how to grow your start-up: go global from day one

3 Tips on how to grow your start-up: go global from day one

19/09/2018 - 13:51
You might think it’s hard to become a global business, but companies from all over the world are managing to make it internationally, and here are a few ways it can be done. read more
Customer experience and the brand need to become two parts of the same equation

Customer experience and the brand need to become two parts of the same equation

19/09/2018 - 13:19
Winning customer experience visions should be centred on authenticity and delivering on the brand promise. read more
Exciting predictions to look forward to in customer service technology

Exciting predictions to look forward to in customer service technology

19/09/2018 - 09:45
Customer service has evolved over the years. Today, companies are relying on artificial support to assist in time-consuming tasks and to bridge the communication gap between agents and customers. From real-time messaging and video technology to self-service, cryptocurrencies and more, the traditional customer-facing departments are experiencing massive changes in day-to-day operations.  read more
Low business confidence bodes ill for SA

Low business confidence bodes ill for SA

18/09/2018 - 14:33
SA’s battered economy will come under further strain as business confidence reached its lowest level in a year. read more
The time has come for digital transformation

The time has come for digital transformation

17/09/2018 - 11:32
Using technology to drive business transformation is hardly a new thing. In fact, reducing paper and automating processes are goals many organisations share. Yet, change has been slow in coming with some decision-makers even resisting digitalisation. This needs to change if organisations are to unlock new insights from their data. read more
Danone supports healthy eating, sets new ‘One Planet. One Health’ sustainability goals

Danone supports healthy eating, sets new ‘One Planet. One Health’ sustainability goals

14/09/2018 - 14:01
At its Annual General Meeting this year, Danone introduced a set of nine long-term goals for the company and its brands. Aligned with the United Nations 2030 Sustainable Development agenda, the Danone 2030 Goals embed the business, brand and trust models of the company to drive long-term sustainable value creation and deliver the company’s ‘One Planet. One Health’ vision.  read more
China’s Alibaba in joint venture with Russia’s Mail.ru internet group

China’s Alibaba in joint venture with Russia’s Mail.ru internet group

14/09/2018 - 10:00
Alibaba Group is setting up a $2bn joint venture with billionaire Alisher Usmanov’s internet services firm Mail.ru Group to strengthen the Chinese company’s foothold in Russian e-commerce. read more
Disruptive, digital era demands new business models

Disruptive, digital era demands new business models

14/09/2018 - 08:29
In 1980, the average life expectancy of a firm in the Fortune 500 was around 38 years. Today, it is less than 15 years and declining all the time, says Sean Culey, a globally recognised business transformation expert and author. He believes that companies aiming to thrive in the new, disruptive, digital era must transform their business models. read more
Dr. Oetker acquires cake decorating company Wilton Brands

Dr. Oetker acquires cake decorating company Wilton Brands

12/09/2018 - 09:20
Dr. Oetker has acquired US-based cake decorating business Wilton Brands from TowerBrook Capital Partners for an undisclosed sum. read more
Partnerships help retailers move from bricks to clicks

Partnerships help retailers move from bricks to clicks

11/09/2018 - 11:29
It is no new revelation that traditional retailers are having to revisit their business models as new, agile e-commerce stores are eroding the reach of ‘in-store’ retail outlets. To mirror the success of newer, online stores, large retailers are looking to modernise by establishing parallel online presences.  read more
Storm clouds gathering for SA consumers, economists warn

Storm clouds gathering for SA consumers, economists warn

11/09/2018 - 09:06
Storm clouds are gathering and are about to burst for consumers, economists warned, after poor GDP data released this week confirmed that South Africa was in a technical recession. read more
Podcasts every startup entrepreneur should be listening to

Podcasts every startup entrepreneur should be listening to

10/09/2018 - 15:01
Starting a business and becoming an entrepreneur requires dedication, confidence and an optimistic mindset. For one, you need to be convinced by your own tactics and two, you cannot simply give up. You need to be motivated enough to keep moving forward even when times become tough and overwhelming.  read more
Carlsberg to scrap plastic rings on cans in favour of glue

Carlsberg to scrap plastic rings on cans in favour of glue

10/09/2018 - 14:23
Carlsberg will ditch plastic rings which connect multi-packs of its beer and replace them with glue, in a move which is set to “reduce plastic waste globally by more than 1,200 tonnes a year”. read more
Builders brings art alive with #BuildersArtFest

Builders brings art alive with #BuildersArtFest

10/09/2018 - 13:46
As Spring signals new beginnings and heightened levels of creativity and inspiration, Builders took advantage of the buoyancy of the new season by hosting its first #BuildersArtFest 09 September.  read more
Tips for starting a learnership programme at your company

Tips for starting a learnership programme at your company

10/09/2018 - 08:22
When you start your business in South Africa, B-BBEE training and certification are rarely at the top of your priority list. But as you find your feet, you are expected to take steps to create opportunities to improve human capital in South Africa for a successful economic future for all.  read more
Tips for building a winning sales culture in your office

Tips for building a winning sales culture in your office

05/09/2018 - 09:47
It’s safe to say that sales is not for everyone. Either you enjoy public speaking or have a knack for selling anything, but this job can be stressful and pressured. While this career choice might not be for you, the knowledge of sales strategy is something that anyone working in marketing should be familiar with.  read more
Transforming financial planning in retail

Transforming financial planning in retail

04/09/2018 - 15:11
When it comes to developing relevant operational plans, the finance teams of South African retailers must be able to adjust for the unique challenges of this environment whether it is the likes of mobile e-commerce or real-time data analysis. read more
TFG bucks trend of entry into Australia

TFG bucks trend of entry into Australia

31/08/2018 - 08:21
TFG — the owner of Foschini, Totalsports and Markhams — expects a strong performance from its Australian business in the first half of its current financial year, outgoing CEO Doug Murray said. read more
Woolworths' Australian albatross

Woolworths' Australian albatross

30/08/2018 - 11:19
With only the food division shining, the retailer needs to smarten up its business wardrobe. read more
Reducing returns: Tips to keep e-commerce merchandise from coming back

Reducing returns: Tips to keep e-commerce merchandise from coming back

29/08/2018 - 16:50
Product returns are one of the biggest challenges for online businesses. Customers can’t see, touch or feel the product before buying it, so the return rate for all e-commerce businesses ranges between 25 to 40 percent. How can you prevent that dent from becoming a deep pit that swallows up your time and money?  read more
Financial services unit and bigger retail business lift HomeChoice

Financial services unit and bigger retail business lift HomeChoice

27/08/2018 - 14:56
The specialist retailer and financial services company says innovation in its homeware textiles category and new retail brands helped it attract more customers. read more
Why online shopping is the preferred shopping medium

Why online shopping is the preferred shopping medium

23/08/2018 - 11:07
Online shopping is the new norm, not necessarily for the customer service perks or specials you receive from signing up for a newsletter, but because of the convenience. Time is essential for consumers who are already struggling to juggle work hours with family time, hobbies and chores around the house.  read more
Financial inclusion and support key to unlocking the power of entrepreneurship in Africa

Financial inclusion and support key to unlocking the power of entrepreneurship in Africa

23/08/2018 - 10:43
Driving financial inclusion amongst entrepreneurs and small business owners in Africa will ensure that they are equipped with the knowledge to transform their businesses into productive and sustainable contributors to the continent’s economy.  read more
SA retailers buck global trends: Vend reveals the best retail businesses to be in

SA retailers buck global trends: Vend reveals the best retail businesses to be in

23/08/2018 - 10:30
Over the past year, South Africa's independent retailers enjoyed sales volumes 25% higher than the global average, according to data from retail management software leader Vend.  read more
Local entrepreneur wins Pick n Pay’s 2018 Small Supplier of the Year award with business growth

Local entrepreneur wins Pick n Pay’s 2018 Small Supplier of the Year award with business growth

23/08/2018 - 09:34
Local entrepreneur Portia Mngomezulu, founder of Portia M Skin Solutions, was awarded Pick n Pay’s 2018 Small Supplier of the Year award for her business’ exceptional growth performance and job creation. The annual award recognises and rewards the company’s top performing small supplier in the country across various categories.  read more
Pepkor revenue and sales rise

Pepkor revenue and sales rise

22/08/2018 - 08:36
Pepkor Holdings, which is trading under a new guise after changing its name from Steinhoff Africa Retail earlier in August, said that the troubles its parent were experiencing had not prevented it from growing sales or investing in new stores. read more
Moving beyond a B-BBEE ratings mindset: Three ways supplier diversity can become part of a business’ DNA

Moving beyond a B-BBEE ratings mindset: Three ways supplier diversity can become part of a business’ DNA

16/08/2018 - 10:16
Over the past decade, the procurement function has become an important vehicle for business transformation in terms of ensuring supplier diversity and small business growth. However, this function is often underutilised by companies that regard supplier diversity as just a tickbox exercise for B-BBEE.  read more
What makes an app successful in today's connected world?

What makes an app successful in today's connected world?

16/08/2018 - 09:46
With technology in South Africa growing at such a rapid speed, it’s difficult to keep up with new apps being developed on a daily basis. Business owners are constantly having to educate themselves about the latest trends in order to align their business’ objectives with their customers’ changing needs.  read more
#WomensMonth: Brands should add to working moms' sense of well-being rather than contribute to their anxiety

#WomensMonth: Brands should add to working moms' sense of well-being rather than contribute to their anxiety

08/08/2018 - 10:16
With unemployment rising in South Africa and slow economic growth, our country’s households are under enormous pressure. The working moms who form the backbone of the nation are taking strain as they seek to manage the needs of their households and the demands of their jobs. read more
Johnnie Walker releases limited edition Blue Label ‘Ghost’ whisky

Johnnie Walker releases limited edition Blue Label ‘Ghost’ whisky

08/08/2018 - 08:53
Diageo’s Johnnie Walker brand has released a new limited edition ‘Ghost’ whisky, the second drink released as part of the Johnnie Walker Blue Label series of limited edition whiskies. read more
#WomensMonth: Karen Nadasen, PayU SA’s CEO brings global expertise to the payments industry

#WomensMonth: Karen Nadasen, PayU SA’s CEO brings global expertise to the payments industry

07/08/2018 - 15:12
Karen Nadasen, PayU South Africa’s CEO, is regularly described as one of South Africa’s most inspiring women in tech, nominated for IT Personality of the Year 2017, and listed among 100 Most Influential Young South Africans 2017 - since taking the helm 2 years ago.  read more
Builders expands its footprint with three new stores

Builders expands its footprint with three new stores

06/08/2018 - 15:00
In July, Builders, through its commitment to offer customers a world-class home improvement and trade experience has recently welcomed three new stores to its growing footprint. Two in South Africa and one in Zambia brings the total number of stores to 112. These communities have been uplifted through employment opportunities to the tune of 152 jobs created as part of the three additional stores.  read more
#WomensMonth: Margaret Hirsch shares lessons in life and business

#WomensMonth: Margaret Hirsch shares lessons in life and business

06/08/2018 - 10:42
From spending some of her childhood in foster care and working in a hairdressing salon at age 12, to being fired for being pregnant and starting the first business with just R900, Margaret Hirsch’s story is one that captures the imagination. An inspiration for women around the world, it’s her phenomenal resilience that’s been instrumental to the empire she’s built. read more
Manufacturing sector concerned about its future

Manufacturing sector concerned about its future

03/08/2018 - 14:20
For the first time in 11 months, the subindex tracking expected business conditions in six months’ time dropped to below 50. read more
Tips on recruiting a bookkeeper for your startup

Tips on recruiting a bookkeeper for your startup

03/08/2018 - 11:05
As your startup grows, there is going to be a time when you need to hire someone to take over (or assist you with) your finances. Now, if you’re a creative or a tech startup, recruiting for a bookkeeper is a very different type of process in comparison to what you’re used to. You’re hiring someone to do your bookkeeping and oversee any finance-related admin that you don’t have the time, program or skills to do.  read more
CEOs: Your marketing teams are missing a trick, and it’s hurting your bottom line

CEOs: Your marketing teams are missing a trick, and it’s hurting your bottom line

03/08/2018 - 10:25
Anyone who’s ever worked in advertising has heard this saying by 19th Century US businessman John Wanamaker: “Half the money I spend on advertising is wasted; the trouble is I don't know which half.” In the nearly one hundred years since Wanamaker died, the advertising landscape has changed dramatically. One thing that hasn’t changed, however, is that vast amounts of money spent on advertising and marketing are wasted.  read more
Food Lover’s Market to offer paper bags nationally as of August 2018

Food Lover’s Market to offer paper bags nationally as of August 2018

31/07/2018 - 10:03
Food Lover’s Market, South Africa’s leading fresh produce retailer, today firmly established its continued commitment to a plastic-free shopping experience with the confirmation that paper bags will be available in Food Lover’s Market stores nationally as of 01 August 2018 - this is after the successful implementation of paper straws nationally and a successful pilot of paper bags in the Western Cape during the month of July.  read more
 Ivanka Trump’s clothing line to shut down

Ivanka Trump’s clothing line to shut down

30/07/2018 - 10:28
Ivanka Trump will wind down her clothing and footwear businesses to focus more on her work in Washington, making the shift after some big-name department stores dropped her brand. read more
Amazon's youthful units drive profit to double analysts' estimates

Amazon's youthful units drive profit to double analysts' estimates

27/07/2018 - 12:43
Amazon.com forecast strong northern hemisphere autumn sales and posted a profit that was double Wall Street targets thanks to the retailer’s younger, higher-earning businesses, including cloud computing and advertising. read more
Disruption is the difference

Disruption is the difference

27/07/2018 - 09:49
The difference between brands that grow and those that don’t is how disruptive they are in the market. read more