Advertise with fastmoving.co.za
 
 

DATA NEWS ON FASTMOVING

Subscribe to data

How to hyper-personalise your digital communications

How to hyper-personalise your digital communications

26/06/2019 - 09:46
There was a time, not all that long ago, when personalising digital communications simply meant addressing your customers by name. We’ve come a long way since then. Today’s customers expect to receive communications that are relevant, arrive at the right time, and via the channel, they’re most comfortable using.  read more
The impact of compliance on cloud and the payroll

The impact of compliance on cloud and the payroll

19/06/2019 - 09:38
At a time when so much attention is placed on the General Data Protection Regulation (GDPR) of the European Union and the Protection of Personal Information Act (Popia) in South Africa, companies must consider a plethora of permutations when it comes to the hosting of their data. Ian McAlister, General Manager of HR (human resources) and payroll specialists CRS Technologies South Africa, believes this is especially critical when it comes to sensitive HR and payroll data.  read more
The importance of BC and DR

The importance of BC and DR

10/05/2019 - 15:44
According to Shaun Searle, Country Manager - African Regions at Redstor, organisations need to realise that business continuity (BC) and disaster recovery (DR) entail entirely different strategies with both being vital to keeping a business operational in a globally competitive marketplace. read more
Marketing takes its place at the boardroom table

Marketing takes its place at the boardroom table

16/04/2019 - 09:44
Marketing is increasingly being seen by the accountants as an integral part of the success of any organisation, and many chief marketing officers are responsible for huge budgets, according to a new survey. read more
Analytics – giving retailers the edge and boosting sales

Analytics – giving retailers the edge and boosting sales

05/03/2019 - 13:51
With the buzz from Black Friday and the festive season now in the rear-view mirror, retailers are looking ahead to ensure the continuation of ‘traffic’ into malls, high streets, pop-up stores, websites, apps and other channels. Today’s retailer is anywhere, anytime, and they’re providing greater levels of personalisation with their services.  read more
Analytics – giving retailers the edge and boosting sales

Analytics – giving retailers the edge and boosting sales

26/02/2019 - 09:57
With the buzz from Black Friday and the festive season now in the rear-view mirror, retailers are looking ahead to ensure the continuation of ‘traffic’ into malls, high streets, pop-up stores, websites, apps and other channels. Today’s retailer is anywhere, anytime, and they’re providing greater levels of personalisation with their services.  read more
Carrefour to use AI for supply chain optimisation

Carrefour to use AI for supply chain optimisation

15/01/2019 - 15:19
Carrefour has announced plans to use artificial intelligence to optimise its inventory management, making it the first French retailer to do so. read more
The customer’s journey to the cloud

The customer’s journey to the cloud

14/01/2019 - 11:02
Migrating to the cloud is no longer the complex process it once was. Thanks to the evolution of technology, moving from an on-premise environment can be done much more efficiently than before. Even attitudes towards this strategic shift have changed. read more
Black Friday / Cyber Monday - the impact of hyper-availability on e-tailing

Black Friday / Cyber Monday - the impact of hyper-availability on e-tailing

21/11/2018 - 09:20
South African e-tailers are experiencing a surge in customers thanks to the convenience and pervasiveness of mobile devices supporting online shopping apps. With people expecting a seamless customer experience between an app, online store, and fulfilment of order, a business cannot afford to experience any downtime. Hyper-availability has become an absolute necessity in this regard. read more
SA retailers likely to start tracking consumers in-store using facial recognition

SA retailers likely to start tracking consumers in-store using facial recognition

15/10/2018 - 11:18
Traditional retailers cannot compete with online retailers when it comes to price and merchandise and need to bring something to the table that online retailers cannot. read more
How technology and data is driving in-store sales

How technology and data is driving in-store sales

09/10/2018 - 08:21
Considering the pace at which the retail industry evolves, any retailer worth their salt must be forward-thinking. That’s especially true if they want to remain both competitive and relevant. One way of ensuring that happens is to embrace data and use it to offer shoppers better in-store experiences.  read more
The time has come for digital transformation

The time has come for digital transformation

17/09/2018 - 11:32
Using technology to drive business transformation is hardly a new thing. In fact, reducing paper and automating processes are goals many organisations share. Yet, change has been slow in coming with some decision-makers even resisting digitalisation. This needs to change if organisations are to unlock new insights from their data. read more
4 Cost-saving benefits of data-driven product layouts

4 Cost-saving benefits of data-driven product layouts

17/09/2018 - 09:44
The fact that South Africa has entered a technical recession for the first time since 2009 makes for disquieting news. It’s a concerning prospect for anyone who works in the retail industry. With the South African economy under pressure, retailers and their suppliers need to find ways to enhance efficiency and maximise resources. That includes looking after one of the most valuable and sought-after retail assets: shelf space. read more
Smart data for smarter customer experiences – Measuring what matters

Smart data for smarter customer experiences – Measuring what matters

23/08/2018 - 16:12
“Consumer power has become a force that can no longer be ignored, many companies are grappling with their inability to effectively deliver on consumers' expectations.” - Rod Jones, reputable customer service excellence expert. read more
 Customer engagement through gamification

Customer engagement through gamification

17/08/2018 - 13:55
Gamification provides insurers with an ideal platform to enhance customer engagement. With apps like MEGA MEDS, that turns medicine management into a fun experience, and the likes of the Discovery Insure Driving Challenge, that rewards customers who are good drivers, there is significant potential for insurers and others to take a different approach to dealing with stakeholders. read more
A cross-media view of the customer is the key to marketing success

A cross-media view of the customer is the key to marketing success

24/07/2018 - 16:33
The consumer leaves traces in the digital world for marketers to analyse. To get an accurate understanding of the customer journey, brands must, therefore, seek to get a single view of their behaviour across different channels and media as they move from discovery to purchase.  read more
Steps for developing GDPR-compliant apps

Steps for developing GDPR-compliant apps

07/06/2018 - 13:00
Since the initial buzz around GDPR and now the global law that came into effect earlier this month, it’s more important than ever for startup and even well-established businesses which are busy creating or updating their mobile applications to understand the repercussions linked to customer or personal data. Should your app’s technical implications not follow the law, you could be in for a big surprise.  read more
Using data to break discount dependency and nurture loyalty

Using data to break discount dependency and nurture loyalty

15/05/2018 - 16:36
Retailers have been discounting since the dawn of the grocery store. Brands relied on couponing and sales as an easy way to differentiate themselves from generic store-brand options and as a way to get consumers to make the switch from a competing brand to give theirs a try.  read more
How to integrate AI into your service to create happy customers

How to integrate AI into your service to create happy customers

23/04/2018 - 15:53
If you were to ask customer service and contact centre executives for their opinion on artificial intelligence and robotics, you’re certain to get a mixed response. Some believe that AI and robotics will inevitably make live agents redundant, while others strongly oppose such technology, believing it ineffective at understanding basic human emotion. read more
Mobile marketing: How to fulfill the app retention mandate

Mobile marketing: How to fulfill the app retention mandate

12/03/2018 - 14:38
With all of the technological advancements in our back pockets, how did we arrive at a place where we’re actually losing the very people who are glued to their phones? read more
The importance of digital skills training for your employees

The importance of digital skills training for your employees

27/02/2018 - 16:22
The digital revolution is inevitable. While you might be able to hide away from it at home, the workplace demands a certain level of skill and knowledge when it comes to the latest technology advancements.  read more
A five-step plan to maximise media effectiveness and drive sales

A five-step plan to maximise media effectiveness and drive sales

27/02/2018 - 16:03
The media channels brands have at their disposal for marketing are growing more complex by the day; so is the consumer’s path to purchase. read more
Retail disruptors - debunking the myths

Retail disruptors - debunking the myths

20/02/2018 - 15:32
The success of retail disruptors lies in their delivering a top-notch customer experience as opposed to making over-investments in hot technologies. read more
How to build and establish trust with customers globally

How to build and establish trust with customers globally

19/02/2018 - 14:12
The relationship you establish with your consumers is vital, especially when it comes to understanding how they are engaging with your brands. A survey by SAP Hybris, takes a look at what makes a relationship work between a brand and its consumers. read more
Why merchants need to be in control of their omnichannel strategy

Why merchants need to be in control of their omnichannel strategy

16/02/2018 - 14:39
At the core of omnichannel strategy, retailers are positioned to better serve their customers, strengthen overall brand experience and provide a seamless shopping journey across all paths to purchase.  read more
Data shows brands are experiencing a crisis of trust, says Forrester

Data shows brands are experiencing a crisis of trust, says Forrester

13/02/2018 - 10:51
Survey data from Forrester has shown that, while interactions with brands have increased, trust in companies has dropped steeply. As part of its Predictions 2018 series, a new report from the firm examines this ‘trust crisis’ and suggests how smart companies can respond this year. read more
Retail redefined with the IoT, AI and video

Retail redefined with the IoT, AI and video

02/02/2018 - 10:51
Whenever industries transform, businesses have to redefine themselves. We’ve seen plenty of this in the retail industry recently, with many retailers turning to new retail technologies to help them keep up with customer demands and market shifts.  read more
The reinvention of retail demands new metrics

The reinvention of retail demands new metrics

01/02/2018 - 10:32
Recent retail earnings, as well as various industry reports, continue to support three continuing and profound trends. First, those retailers stuck in the vast and largely undifferentiated middle continue to struggle and, in some cases, face existential crises. Second, physical store traffic remains down almost entirely across the board, with little prospect of reversing. Third, e-commerce continues to gain overall market share at the expense of brick & mortar. read more
Protect your business against email borne cyberattacks this Black Friday

Protect your business against email borne cyberattacks this Black Friday

22/11/2017 - 09:23
Black Friday (24 November 2017) is marked with a flurry of online activity, which cybercriminals see as an opportunity to target victims using spear-phishing and malicious attachments harbouring ransomware. read more
Curing the epidemic of retail bankruptcy: X-data

Curing the epidemic of retail bankruptcy: X-data

04/10/2017 - 13:39
Drastic changes have occurred in retail this year. In just six months, over 300 retailers have filed for bankruptcy, including Gymboree, Gander Mountain, Radioshack, rue21, Payless and Gordman Stores. And the future appears uncertain for a number of others.  read more
The key to mobile self-checkout success

The key to mobile self-checkout success

14/08/2017 - 15:27
Mobile self-checkout technology promises to not only streamline the physical checkout experience, but more importantly, to bring an augmented digital shopping experience to the physical store. read more
From catwalk trends to data trends: Must-have skills for tomorrow’s retailers

From catwalk trends to data trends: Must-have skills for tomorrow’s retailers

09/06/2017 - 12:49
In today’s digital world, creativity is just one skill needed for commercial success in the fashion industry. The art of design remains crucial, but leading designers are supplementing art with science – using digital technologies to connect with customers on both a hyper-local and hyper-personal level. read more
Retail sales rebound in March — but not enough to save quarterly decline

Retail sales rebound in March — but not enough to save quarterly decline

17/05/2017 - 14:36
South African retail sales rebounded in March, but not enough to save a quarterly decline that may contribute to the country falling into a technical recession. read more
What to do with all that data?

What to do with all that data?

15/05/2017 - 10:51
The amount of personal data that companies are now able to collect about their existing and potential customers has grown exponentially over the past few years. In 2014, tech manufacturing giant IBM estimated that collectively, people create 2.5 quintillion bytes of data each day. read more
The most impactful technologies coming to retail

The most impactful technologies coming to retail

18/04/2017 - 11:39
You could say that many if not most of the important retail technology innovations introduced over the last couple of decades have been around “stuff.” The supply chain has been focused on building new capabilities that can quickly and efficiently move goods to stores, run lean inventories and cut operating costs. This has helped retailers become more cost-effective in serving their customers. read more
3 Steps to attract customers prepared to spend the most

3 Steps to attract customers prepared to spend the most

05/04/2017 - 12:51
Demographic data has been the cornerstone of retail marketing for decades, but in order to increase advertising effectiveness and drive revenue, retailers have to consider the behaviour of their consumers to drive their marketing strategies. The most successful marketers are able to identify far more nuanced customer attributes or trends to inform their external marketing strategies. read more
The collective voice of today’s dynamic digital consumer is growing louder

The collective voice of today’s dynamic digital consumer is growing louder

15/03/2017 - 10:32
The collective voice of today’s dynamic digital consumers is growing louder, compelling goods and services providers to respond with enhanced organisational agility across their entire businesses. This means connecting the dots throughout the business by aligning digital capabilities with operations, technology and strategy. read more
Omnichannel Is the new black

Omnichannel Is the new black

27/09/2016 - 09:02
Softlines purchasing and stock management across a given season is something of a black box. Many responsible for this even describe their skills as an art form, because they have spent many years honing the abilities that allow them to select lines, sizes, colors and quantities of items from anywhere up to a year before the items will be seen by customers. read more
Jewellery outperforms other retail sectors in July

Jewellery outperforms other retail sectors in July

16/09/2016 - 12:14
Jewellery was the best-performing sector in the retail industry when it came to year-on-year growth in July, with a 7.2 per cent uptick in sales according to new research. read more
The Winning Formula: how better supply chain collaboration and information sharing can drive business profit

The Winning Formula: how better supply chain collaboration and information sharing can drive business profit

01/08/2016 - 14:26
Seamlessly managing business in today's ever-changing omni-channel environment is similar to competing in the Formula 1: superior skill, agility, and collaboration is needed to succeed. Similarly, business success comes down to how quickly a company can spot and react to market trends, disruption and changes in consumer demand. The foundation of this is supply chain agility and collaborative relationships with supply chain partners. read more
Why retailers still struggle with omnichannel—and how they can conquer the challenge

Why retailers still struggle with omnichannel—and how they can conquer the challenge

25/07/2016 - 15:49
Retailers are scrambling to keep up with customers’ omnichannel expectations and demands, blaming both the quality and quantity of the shopper data at their fingertips. It’s time for a new approach.  read more
A smart retail IoT strategy is both possible and necessary

A smart retail IoT strategy is both possible and necessary

11/07/2016 - 16:18
The proliferation of mobile technologies combined with widespread Internet access has rapidly altered just about every aspect of our lives. Now, the Internet of Things (IoT) promises an even greater revolution. Some applications – such as smart cities that use data analytics to improve everything from municipal functions to traffic patterns and connected healthcare devices that provide remote patient monitoring – are already making an impact.  read more
The Internet of Things: hype vs. Reality

The Internet of Things: hype vs. Reality

29/06/2016 - 12:12
As the world enters the fourth industrial revolution and the third age of digital, smart and connected systems are altering every aspect of the process to deliver goods and services to today’s consumers. The Internet of Things poses unique challenges, but also opportunities for companies in the consumer goods industry. Christopher Beck, of Ecolab, addressed the Internet of Things at this year’s Consumer Goods Summit held in Cape Town. It formed part of a wider look at the digital disruption facing the industry. read more
Data centre market predictions for 2015

Data centre market predictions for 2015

05/01/2015 - 11:59
By 2018, third-party service providers will own a quarter of all IT assets installed in company server rooms and ‘closets’. read more