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Farm and factory gate inflation slows slightly

Farm and factory gate inflation slows slightly

14/12/2018 - 09:00
Falling fruit and vegetable prices helped slow producer inflation in November. read more
Smartphone sales growth stalls while panel TVs soar during Black Friday week 2018 – GfK data

Smartphone sales growth stalls while panel TVs soar during Black Friday week 2018 – GfK data

13/12/2018 - 15:42
Panel television sales soared in South Africa during Black Friday week, climbing by 66% to just over 93,000 units when compared to the same week in 2017, according to point of sale tracking data from GfK South Africa’s Weekly Monitor. This builds on the 47% growth over 2016 recorded during the week of Black Friday in 2017.  read more
5 Retail trends and predictions for 2019

5 Retail trends and predictions for 2019

13/12/2018 - 14:01
2019 is here, and if you’re in retail, you’re likely wondering what the next 12 months will bring. read more
Retail sector showing signs of revival

Retail sector showing signs of revival

10/12/2018 - 11:49
A study by the Bureau of Economic Research (BER) has shown that the retail sector showed signs of a revival in the last three months of the year after the sector ran into trouble in the third quarter of the year.  read more
Aldi opens a record number of stores in one day

Aldi opens a record number of stores in one day

07/12/2018 - 09:45
Aldi UK has opened a record eight stores on a single day as part of a tranche of 24 new outlets that are opening throughout November and December.  read more
SA grocery retailers hoping for a merry festive season

SA grocery retailers hoping for a merry festive season

06/12/2018 - 08:18
Grocery retailers have had a tough year, and like other retailers are hoping to see a boost in sales over the festive season. read more
UK Grocers 'under pressure' as Christmas approaches

UK Grocers 'under pressure' as Christmas approaches

04/12/2018 - 10:25
Weaker-than-expected growth in the month of October is putting retailers under pressure as Christmas approaches, according to Nielsen. read more
Hamleys opens first Japanese stores

Hamleys opens first Japanese stores

04/12/2018 - 08:38
Hamleys has marked its entry into the Japanese retail market with the opening of two large, theme park-style outlets. read more
UK retail property values to drop next year

UK retail property values to drop next year

30/11/2018 - 10:42
The UK’s five largest property funds stand to risk billions of pounds invested in the country’s struggling retail sector. read more
Black Friday: how a sales gimmick is changing SA’s retail sector

Black Friday: how a sales gimmick is changing SA’s retail sector

30/11/2018 - 10:10
Black Friday promotional sales are transforming the SA retail sector. read more
The importance of frontline staff in retail

The importance of frontline staff in retail

29/11/2018 - 09:50
With the fast-approaching Festive Season only a few weeks away, malls, shopping centres and stores anticipate an influx of feet through their doors. Millions of Rands have been spent on extensive advertising, product placements, marketing and merchandising-just to name a few, but is that enough?  read more
Holiday marketing tips to help your store stand out

Holiday marketing tips to help your store stand out

27/11/2018 - 08:59
The festive season is a challenging time for shopping malls in Cape Town. Customers are ready to spend their hard earned money and make impulse decisions, therefore, you need to ensure your store is ready for the holiday rush and that your marketing strategy attracts the big spenders.  read more
Embracing the 4th Industrial Revolution tops the agenda at the CGCSA Summit 2018

Embracing the 4th Industrial Revolution tops the agenda at the CGCSA Summit 2018

26/11/2018 - 16:37
“The Fourth Industrial Revolution, which includes developments in previously disjointed fields, such as artificial intelligence and machine learning, robotics, nanotechnology, 3D printing, and genetics and biotechnology, will cause widespread disruption not only to business models but also to labour markets over the next five years, with enormous change predicted in the skill sets needed to thrive in the new landscape” (World Economic Forum, 2016). read more
SA consumers swarm online but still lag way behind international trends

SA consumers swarm online but still lag way behind international trends

26/11/2018 - 08:13
It’s too early to say to what extent Black Friday sales have boosted retailers’ bottom line but there is no doubt that South African consumers are increasingly turning to tech-enabled solutions for their regular dose of retail therapy. read more
How retailers can be safe from cyber fraud this #BlackFriday

How retailers can be safe from cyber fraud this #BlackFriday

21/11/2018 - 11:09
Black Friday is fast approaching, and a lot of retailers are preparing for an influx of sales and consumer traffic across all points of purchase – apps, online and in-store. This high volume of purchases puts most retailers and consumers at risk for a range of cyber security fraud and loss of critical information. read more
Black Friday is growing in SA

Black Friday is growing in SA

21/11/2018 - 09:10
The global Black Friday phenomenon has cemented itself as the precursor into Festive Season shopping and it is no surprise that it is making a growing impression amongst South African retailers and consumers alike.  read more
Will Cyber Monday trump Black Friday?

Will Cyber Monday trump Black Friday?

20/11/2018 - 16:33
Retailers and shoppers gear up for what promises to be the biggest sale day of the calendar year, Black Friday, but with payday falling after Black Friday, will Cyber Monday outsell Black Friday this year?  read more
Beating the #BlackFriday delivery blues

Beating the #BlackFriday delivery blues

20/11/2018 - 10:16
The biggest challenge on Black Friday isn’t a system crash or a payment failure. It’s the delivery problems that come after the purchases have been made. This year, courier companies are working closely with e-tailers to ensure that delivery expectations are met – but consumers can also play their part in getting their parcels as quickly and efficiently as possible. read more
#BlackFriday: Will your business handle the demand?

#BlackFriday: Will your business handle the demand?

20/11/2018 - 09:14
Black Friday is here to stay: as part of a retail festival that entices consumers in their millions to part with their cash, it’s another way of increasing revenue just before the festive season officially kicks in.  read more
Big lead-up to Black Friday

Big lead-up to Black Friday

19/11/2018 - 15:16
There was a time when Santa got people spending. Now it’s Black Friday. read more
Black Friday is not over for SA yet

Black Friday is not over for SA yet

19/11/2018 - 08:29
Black Friday is the new precursor imprinting a trend into Festive Season Shopping. Over the years, this recent sales tactic has grown in leaps and bounds with more retailers and shopping centres jumping on the bandwagon to offer South African consumers bang for their buck while creating an exciting environment to shop in.  read more
Five steps for online startups to take advantage of Black Friday

Five steps for online startups to take advantage of Black Friday

16/11/2018 - 14:46
According to Google Trends, last year South Africa registered the largest ‘Black Friday’ search interest of any country, even ahead of the US where the retail mega-event was conceived. read more
SA e-commerce up by 25%

SA e-commerce up by 25%

09/11/2018 - 09:23
The city is leading the e-commerce space in South Africa with 10 of the most visited online retailers based in the City. read more
3 Instagram mistakes that could land your brand in hot water

3 Instagram mistakes that could land your brand in hot water

06/11/2018 - 08:44
Instagram is fast becoming a hugely important sales channel for retailers - as a way to showcase your store and brand, market new products and promotions, and even tap into social selling. If you’re marketing on Instagram, chances are you’re in it because you want to increase customer engagement, followers, and ultimately, revenue. read more
Black Friday to be 'bigger than ever' in SA, retailers promise

Black Friday to be 'bigger than ever' in SA, retailers promise

29/10/2018 - 09:17
South African retailers are planning to pull out all the stops to make this year's Black Friday the biggest one-day discount sale the country has seen. read more
The powerful consumer trends shaping retail customer experiences

The powerful consumer trends shaping retail customer experiences

24/10/2018 - 11:20
Rising inflation. Record petrol prices. A VAT increase. A technical recession. South African consumers are feeling the pinch as a confluence of forces put immense pressure on their wallets.  read more
Forget personalisation: individualisation is the new frontier of customer engagement

Forget personalisation: individualisation is the new frontier of customer engagement

18/10/2018 - 09:23
According to a Dimension Data survey, 13% of companies self-rate the delivery of their customer experiences a healthy nine out of 10; the same survey, however, found that a third of companies aren’t even able to track customer journeys.  read more
SA retailers likely to start tracking consumers in-store using facial recognition

SA retailers likely to start tracking consumers in-store using facial recognition

15/10/2018 - 11:18
Traditional retailers cannot compete with online retailers when it comes to price and merchandise and need to bring something to the table that online retailers cannot. read more
Using technology to move beyond price and merchandise as a retailer’s differentiator

Using technology to move beyond price and merchandise as a retailer’s differentiator

11/10/2018 - 11:44
Increasingly, retailers need to create a compelling reason for customers to enter their stores and should look at technology as a way to differentiate themselves from the competition. read more
Shopping centre design of the future

Shopping centre design of the future

08/10/2018 - 11:13
Winston Churchill once said: “We shape our buildings, thereafter they shape us.” A simple yet profound statement as we start to see architecture design rapidly evolving to accommodate our needs as the human race.  read more
SA’s favourite retailers announced in  2018 Sunday Times/Sowetan Shopper Survey

SA’s favourite retailers announced in 2018 Sunday Times/Sowetan Shopper Survey

08/10/2018 - 10:19
Now in its eleventh year, the 2018 Sunday Times/Sowetan Shopper Survey, conducted by Kantar TNS South Africa, has announced South Africa’s favourite retailers. The Grand Prix for overall best retailer is awarded to Shoprite, with Pick 'n Pay and Clicks in 2nd and 3rd place respectively.  read more
Asking customers to donate when they buy stuff may be good for business

Asking customers to donate when they buy stuff may be good for business

21/09/2018 - 14:18
SA consumers taking full advantage of retail reward programmes

SA consumers taking full advantage of retail reward programmes

20/09/2018 - 11:19
Consumers have saved billions of rands in offered loyalty programme rewards and are increasingly taking advantage of reward points as the country’s tough economic climate impacts on consumer goods such as fuel, electricity and food.  read more
Personalised customer experience enhances in-store value

Personalised customer experience enhances in-store value

20/09/2018 - 10:47
Being able to effectively utilise the data at the disposal of South African retailers - using sophisticated technology - will be fundamental to remaining competitive with personalised in-store customer experiences. read more
Disruptive, digital era demands new business models

Disruptive, digital era demands new business models

14/09/2018 - 08:29
In 1980, the average life expectancy of a firm in the Fortune 500 was around 38 years. Today, it is less than 15 years and declining all the time, says Sean Culey, a globally recognised business transformation expert and author. He believes that companies aiming to thrive in the new, disruptive, digital era must transform their business models. read more
Connecting with the modern consumer in a new age of consumerism

Connecting with the modern consumer in a new age of consumerism

11/09/2018 - 14:01
A new age of consumerism has dawned. Driven by the demands of highly influential Millennial and Gen-Z consumers, the pendulum has swung and this new trend is now transcending generational silos. read more
Partnerships help retailers move from bricks to clicks

Partnerships help retailers move from bricks to clicks

11/09/2018 - 11:29
It is no new revelation that traditional retailers are having to revisit their business models as new, agile e-commerce stores are eroding the reach of ‘in-store’ retail outlets. To mirror the success of newer, online stores, large retailers are looking to modernise by establishing parallel online presences.  read more
SA retailers taking heavy strain

SA retailers taking heavy strain

05/09/2018 - 10:14
South African retailers across the board are taking strain, with consumers under pressure due to an unprecedented VAT increases and record fuel prices. read more
Analyst says recent cost cuts leading to poor standards in Sainsbury’s stores

Analyst says recent cost cuts leading to poor standards in Sainsbury’s stores

05/09/2018 - 09:26
A City analyst has claimed that recent cost-cutting and restructuring at Sainsbury’s has led to “poor standards” in its supermarkets with empty shelves, unmanned checkouts and general untidiness becoming a widespread problem. read more
Transforming financial planning in retail

Transforming financial planning in retail

04/09/2018 - 15:11
When it comes to developing relevant operational plans, the finance teams of South African retailers must be able to adjust for the unique challenges of this environment whether it is the likes of mobile e-commerce or real-time data analysis. read more
7 ways to create in-store experiences that drive traffic and sales

7 ways to create in-store experiences that drive traffic and sales

31/08/2018 - 11:28
Competition in the retail industry is fiercer than ever. Between e-commerce sites and subscription services, consumers have plenty of choices when it comes to where they spend their time and money. read more
Retailers to be fined up to £2500 for selling energy drinks to kids

Retailers to be fined up to £2500 for selling energy drinks to kids

31/08/2018 - 10:37
Retailers will soon be banned from selling energy drinks to children under new government plans announced recently. read more
 Are SA retailers ready for the Connected Retail revolution?

Are SA retailers ready for the Connected Retail revolution?

27/08/2018 - 09:50
A wave of innovation is sweeping the retail sector, both abroad and in South Africa, and Deloitte is addressing this trend with the creation of a Connected Retail experience at its Deloitte Greenhouse innovation space in Cape Town.  read more
SA retailers buck global trends: Vend reveals the best retail businesses to be in

SA retailers buck global trends: Vend reveals the best retail businesses to be in

23/08/2018 - 10:30
Over the past year, South Africa's independent retailers enjoyed sales volumes 25% higher than the global average, according to data from retail management software leader Vend.  read more
SA retailers get to grips with Namibia charter

SA retailers get to grips with Namibia charter

21/08/2018 - 08:19
SA retailers supplying products to Namibia have to abide by that country’s retail charter, which aims to control access to the local market to allow for the development of local suppliers.  read more
Google tipped to open first permanent retail store

Google tipped to open first permanent retail store

20/08/2018 - 11:42
Google is understood to be planning to open its first permanent standalone retail store in the US to sell its growing range of products. read more
Checkers launches new Ready to Chef meal kits

Checkers launches new Ready to Chef meal kits

20/08/2018 - 08:26
In a first for supermarket retailing in South Africa, Checkers has launched Ready to Chef meal kits.  read more
Cars and clothing lead surprisingly large rise in US retail sales

Cars and clothing lead surprisingly large rise in US retail sales

17/08/2018 - 13:32
US retail sales rose more than expected in July as households boosted purchases of motor vehicles and clothing, suggesting the economy remained strong early in the third quarter. read more
1 in 10 UK shoppers return clothes after Instagram post

1 in 10 UK shoppers return clothes after Instagram post

17/08/2018 - 09:15
A new survey commissioned by Barclaycard has found almost one in 10 UK shoppers admit to buying clothing only to take a photo on social media. read more
June’s retail growth just a third of that expected, raising recession risk

June’s retail growth just a third of that expected, raising recession risk

16/08/2018 - 09:26
June’s retail sales growth was only a third of what economists expected, raising the risk that SA entered a technical recession in the second quarter.  read more
#WomensMonth: How do women fare in the South African retail market?

#WomensMonth: How do women fare in the South African retail market?

15/08/2018 - 09:06
While we focus on women in South Africa during the month of August and honour our constitution for declaring the 9th of August a public holiday; retailers continue to look closely at the overall economic status of women. How liquid is the average women consumer? What does she buy? Does she have the buying power in a household and what does that household look like?  read more
Benefits to property funds of diversified retail portfolios reinforced - Clur Report

Benefits to property funds of diversified retail portfolios reinforced - Clur Report

02/08/2018 - 09:26
The benefits to property funds of diversified retail portfolios in the current market, in terms of shopping centre format, profile and geography, have again been reinforced by latest trading results, according to the Clur Report of SA Retail Property for May. read more
Research reveals SA has more than 23 million square metres of retail space

Research reveals SA has more than 23 million square metres of retail space

31/07/2018 - 11:19
According to a recent study conducted by MSCI on behalf of the South African Council of Shopping Centres (SACSC), the current size of the South African retail market is estimated at around 23.4 million square metres (sqm) of gross lettable area (GLA) across 1959 individual shopping centres (as of July 2017). read more
UK retailers unknowingly selling real fur as faux fur, parliament’s probe reveals

UK retailers unknowingly selling real fur as faux fur, parliament’s probe reveals

26/07/2018 - 10:31
Remember when Woolworths hastily recalled a range of girls’ T-shirts on discovering that the fluffy bits on them weren’t faux fur‚ as labelled‚ but real animal fur? read more
Technology offers retailers respite in shrinking economy

Technology offers retailers respite in shrinking economy

06/07/2018 - 14:18
As business confidence in South Africa plummeted six points in June on the back of disappointing gross domestic product figures for the first quarter, South African retailers battle to achieve profitability, compounded by a PwC survey that names South Africa as the country with the highest rate of economic crime in the world. read more
Blockchain: A safe link in the food chain

Blockchain: A safe link in the food chain

06/07/2018 - 09:52
Experts say blockchain can help address food safety issues in SA, such as the one that led to the listeriosis outbreak. read more
5 reasons retailers should control the post-click customer experience

5 reasons retailers should control the post-click customer experience

04/07/2018 - 09:11
One of the biggest differences between the e-commerce customer experience and that of traditional, brick-and-mortar retail is that with e-commerce you don't just walk out of the store with your purchase, you must wait to have it delivered. read more
UK fashion sector could lose £350m over coming year

UK fashion sector could lose £350m over coming year

28/06/2018 - 10:37
The UK fashion market could fall in value by £350 million in the next 12 months, according to new data. read more
Drastic drop in bottled water sales, as Capetonians become more self-sufficient

Drastic drop in bottled water sales, as Capetonians become more self-sufficient

18/06/2018 - 13:46
The massive spike in Cape Town’s bottled water sales, which increased by 118% in December and January after the announcement of Day Zero, has dropped drastically and some outlets are selling stock at half-price to clear the shelves. read more
SACSC awards season is open

SACSC awards season is open

07/06/2018 - 12:49
The South African political and economic landscape has experienced undeniable strain over the past few years. From leadership changes to service delivery disruptions and the fluctuating Rand, one would be forgiven if they called these occurrences ‘absolute chaos’. read more
Harnessing smart integration to transform today’s retail experience

Harnessing smart integration to transform today’s retail experience

28/05/2018 - 16:05
The right platform can connect the physical and digital shopping journey for modern, tech-savvy customers…  read more
Slow retail sales ‘to weigh on first quarter GDP'

Slow retail sales ‘to weigh on first quarter GDP'

16/05/2018 - 16:41
As retail sales become the last piece in the GDP puzzle, industry analysts anticipate a weak outcome for the first quarter. read more
Using data to break discount dependency and nurture loyalty

Using data to break discount dependency and nurture loyalty

15/05/2018 - 16:36
Retailers have been discounting since the dawn of the grocery store. Brands relied on couponing and sales as an easy way to differentiate themselves from generic store-brand options and as a way to get consumers to make the switch from a competing brand to give theirs a try.  read more
Major fashion retailers ban mohair after PETA expose

Major fashion retailers ban mohair after PETA expose

15/05/2018 - 14:35
Major fashion retailers have promised to cease selling mohair products after an explicit expose released by PETA showed South African farmers violently mistreating animals. read more
African prospects bright for SA’s retailers

African prospects bright for SA’s retailers

15/05/2018 - 10:03
South Africa’s retail sector is well-developed compared to the rest of the continent, and still has the edge over international competitors when it comes to expansion into Africa.  read more
Embracing a more connected South African retail environment

Embracing a more connected South African retail environment

17/04/2018 - 16:25
The increased connectedness of consumers is contributing to a more dynamic environment – one where expectations on what the buying experience must entail are evolving. read more
5 ways AI can do the heavy lifting in the retail customer experience

5 ways AI can do the heavy lifting in the retail customer experience

16/04/2018 - 15:17
When we talk to our customers, the biggest challenge in this new era of retailing is just keeping up with customer expectations. Bringing new, differentiated experiences to market is a monumental task. read more
US retailers dread a trade war with China

US retailers dread a trade war with China

09/04/2018 - 10:49
The Trump administration’s trade dispute with Beijing could hit US retailers if tariffs are implemented and lead to higher prices or a shortage of merchandise. read more
Millennials looking for alternatives to Toys R Us, Claire's

Millennials looking for alternatives to Toys R Us, Claire's

04/04/2018 - 14:33
Two millennial-embraced retailers, Claire’s and Toys R Us, have recently called it quits and will shutter all store fronts. Consumer intelligence platform Fuel Cycle surveyed millennial shoppers to get their reaction to these key childhood brands closing their doors. It also sought to gauge how it would affect their future purchasing habits.  read more
Listeriosis outbreak puts fragile value chain in spotlight - expert weighs in

Listeriosis outbreak puts fragile value chain in spotlight - expert weighs in

07/03/2018 - 16:12
The ripple effect of the outbreak of listeriosis in certain processed meat products in South Africa has identified the fragility of the industry's value chain, Professor Andre Louw, chair of Agribusiness Management at the University of Pretoria said. read more
#Listeriosis: Panic over killer disease grips SA

#Listeriosis: Panic over killer disease grips SA

06/03/2018 - 10:25
Retailers across the country are running against the clock to remove ready-to-eat food products feared to be fertile carriers of the deadly listeria. read more
Pro retailers adopt new tech to buck the hammered economy

Pro retailers adopt new tech to buck the hammered economy

27/02/2018 - 14:47
South African retailers have embraced a considered approach to digitalisation, innovation, and technology adoption to load their arsenal against the fiscal onslaught of a wounded economy.  read more
Why merchants need to be in control of their omnichannel strategy

Why merchants need to be in control of their omnichannel strategy

16/02/2018 - 14:39
At the core of omnichannel strategy, retailers are positioned to better serve their customers, strengthen overall brand experience and provide a seamless shopping journey across all paths to purchase.  read more
“Digital dynamism”: A new dawn for retailers

“Digital dynamism”: A new dawn for retailers

12/02/2018 - 13:45
Physical retailers are rapidly extending into a multichannel world, increasingly integrating the experiences and finding ways to leverage the strengths of each channel, getting them to work in harmony. This digital integration is opening up a new world of Retail opportunities. read more
Retail to adapt in order to cope with water crisis

Retail to adapt in order to cope with water crisis

09/02/2018 - 15:12
Consumers are not the only ones who have to tighten taps in Cape Town. As South Africa’s ‘Mother City’ approaches dreaded Day Zero which has been estimated to occur in May 2018, retailers and shopping centres too, have to rethink their strategies to ensure survival. read more
Five consumer spending trends to look out for in 2018

Five consumer spending trends to look out for in 2018

08/02/2018 - 09:12
South African retailers and manufacturers face a significant shift in how consumers behave over the next few years, as economic conditions tighten, consumer confidence falls and Internet shopping takes off. Our research shows that many South Africans are fearful about the future, with 46% saying they are not very or at all confident about the future.  read more
SA retailers to start 'tracking' customers in store

SA retailers to start 'tracking' customers in store

07/02/2018 - 10:15
Retail in South Africa is expected to undergo a massive boom in digital and mobile technology within in the next two years, which will reshape customer behaviour and their relationships with brands. read more
Retail redefined with the IoT, AI and video

Retail redefined with the IoT, AI and video

02/02/2018 - 10:51
Whenever industries transform, businesses have to redefine themselves. We’ve seen plenty of this in the retail industry recently, with many retailers turning to new retail technologies to help them keep up with customer demands and market shifts.  read more
Offshore markets: SA retailers face the reality of expansion ambitions

Offshore markets: SA retailers face the reality of expansion ambitions

30/01/2018 - 09:37
A herd mentality has seen many local retailers burn their fingers in the UK and Australia. read more
Cape Town retailers prepare for water stockpiling ahead of day zero

Cape Town retailers prepare for water stockpiling ahead of day zero

29/01/2018 - 11:38
With the imminent arrival of Day Zero, Capetonians have been dashing to the stores to stockpile water for when taps run dry. read more
SA retail: what's holding us back from achieving the omnichannel vision?

SA retail: what's holding us back from achieving the omnichannel vision?

22/01/2018 - 12:05
Many South African retailers remain steadfast in their traditional business models, characterised by high-touch, ‘bricks-and-mortar’ engagements, as they try to create the best possible in-store experiences.  read more
JD.com follows Alibaba and Tencent into hi-tech physical retail

JD.com follows Alibaba and Tencent into hi-tech physical retail

04/01/2018 - 13:51
JD.com has opened the first of a chain of hi-tech supermarkets in Beijing, following archrival Alibaba Group Holding into the world of physical retail. read more
Christmas shopping predictions 2017

Christmas shopping predictions 2017

19/12/2017 - 10:52
It is no secret, consumers are feeling the pinch. This year, has been an economic challenge of note. Retailers and shopping centres alike have faced obstacles unlike previous years but despite this, many have remained steadfast and continue to weather the storm. read more
Retailers brace for bumper festive season

Retailers brace for bumper festive season

19/12/2017 - 10:32
Despite tough trading conditions and subdued growth, retailers are set to have a bumper festive season.  read more
Retailers move into high gear this festive season

Retailers move into high gear this festive season

18/12/2017 - 16:13
Annually, search retail queries increase steadily before Christmas with notable upticks before Black Friday, on Cyber Monday and Boxing Day. Internal Google data shows that customers are prepared to spend more in the festive season and they are less brand loyal than usual either because they are looking for the best deals or for a specific product on someone’s gift list. read more
Luxury brands can now block sales on Amazon & eBay

Luxury brands can now block sales on Amazon & eBay

18/12/2017 - 11:00
Luxury brands can now block retailers from selling their products on online marketplaces such as Amazon and Ebay after a landmark ruling in a top European court.  read more
Shopping malls getting bigger, says study

Shopping malls getting bigger, says study

15/12/2017 - 08:50
According to a recent study conducted by Morgan Stanley Capital International (MSCI) Real Estate South Africa on behalf of the South African Council of Shopping Centres (SACSC), malls are getting bigger. read more
Was Black Friday a win in SA?

Was Black Friday a win in SA?

15/12/2017 - 08:25
Retailers and consumers, door deals and online marketing, geo-tracking, real-time parking deals and refreshments for physical shoppers. Black Friday has evolved into a complex sales phenomenon and looks set to continue to reach new highs, despite (or because of) our rocky economic status.  read more
SA goes cold turkey as retailers battle to source traditional fare

SA goes cold turkey as retailers battle to source traditional fare

12/12/2017 - 09:45
SA retailers battle to source traditional fare for the festive season. read more
This year’s Black Friday promises to be ‘best ever’

This year’s Black Friday promises to be ‘best ever’

21/11/2017 - 11:26
Economist Mike Schussler said he expects to see large numbers of consumers spending on Black Friday despite the dire economy. read more
Local retailers pin hopes on Black Friday sales

Local retailers pin hopes on Black Friday sales

20/11/2017 - 08:41
Despite a dire political and economic environment, retailers are upbeat about Black Friday sales and Christmas spending. read more
No relief in sight for local clothing retailers in 2018

No relief in sight for local clothing retailers in 2018

07/11/2017 - 09:28
Clothing retailers are likely to see single-digit growth in future as low sales, worsened by weak economic growth and international competitors entering the market, continue to put the sector under pressure. read more
Reward or no reward? That is the retailer's question

Reward or no reward? That is the retailer's question

03/11/2017 - 11:36
Do rewards programs work? Is it worth it to offer discounts to your best customers? These are crucial questions for retailers to answer, especially in a time when traditional retail is threatened by the convenience of online shopping. But the answer is a little more complicated than a simple yes or no. read more
Do independent retailers need a marketing plan?

Do independent retailers need a marketing plan?

10/10/2017 - 17:06
Many independent retailers have never considered a marketing plan unless they had to file for an SBA loan. read more
UK consumers spend more to meet higher food and clothing prices

UK consumers spend more to meet higher food and clothing prices

10/10/2017 - 09:40
British shoppers increased their spending in September at the fastest pace so far in 2017, excluding an Easter-related surge in April, but much of the rise reflected higher prices for food and clothing after the Brexit vote, a survey showed.  read more
Retailers may reach a tipping point where friction may need to be reintroduced to the customer shopping experience

Retailers may reach a tipping point where friction may need to be reintroduced to the customer shopping experience

06/10/2017 - 09:34
In the world of the technological revolution that is not restricted by many physical hurdles, the introduction of new technology invokes dramatic changes that can be brought about relatively quickly, as a result, technological trends are taking up faster than before.  read more
How wholesalers and retailers can weather the economic downturn

How wholesalers and retailers can weather the economic downturn

04/10/2017 - 14:07
It was announced recently that South Africa is no longer in the technical recession that resulted from two consecutive quarters of negative growth. While welcomed news, it does not change the fact that consumers remain under pressure in the face of ever-increasing living costs, growing debt levels and significant political uncertainty.  read more
The brains behind supermarket gimmicks

The brains behind supermarket gimmicks

02/10/2017 - 10:45
Discovery is a great example of a company that has gamified healthy behaviour. But why do other firms get it so wrong? read more
Tough times ahead for all businesses, retailers warned

Tough times ahead for all businesses, retailers warned

13/09/2017 - 09:18
Retailers have been warned the next 18 months will be tough for all businesses. read more
Launching loyalty programs - The common missteps to avoid

Launching loyalty programs - The common missteps to avoid

28/08/2017 - 08:59
Launching or relaunching a loyalty program is a monumental feat for many retailers. That’s especially true for those without any history of loyalty programs — and more so, those whose loyalty investments in the past never paid off. read more