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 Customer engagement through gamification

Customer engagement through gamification

17/08/2018 - 13:55
Gamification provides insurers with an ideal platform to enhance customer engagement. With apps like MEGA MEDS, that turns medicine management into a fun experience, and the likes of the Discovery Insure Driving Challenge, that rewards customers who are good drivers, there is significant potential for insurers and others to take a different approach to dealing with stakeholders. read more
Trade and business services lost the most jobs in the first quarter

Trade and business services lost the most jobs in the first quarter

27/06/2017 - 14:43
Employment levels fell in the first quarter of 2017, though mining and construction both showed increased. read more
Vodacom’s revenue and profit rise despite rate cuts

Vodacom’s revenue and profit rise despite rate cuts

15/05/2017 - 09:11
Mobile phone network Vodacom managed to grow revenue and profit slightly in the year to end-March despite cutting rates. read more
Vodacom appoints MobiMedia as Strategic Sales Channel Partner

Vodacom appoints MobiMedia as Strategic Sales Channel Partner

12/04/2017 - 10:49
MobiMedia, the mobile marketing arm of Ole! Media Group, has been appointed one of only three carefully selected Strategic Sales Channel Partners (SCPs) to handle Vodacom’s extensive mobile inventory.  read more
DHL Express lauches ‘Growing Beyond Borders’ entrepreneurial training program in South Africa

DHL Express lauches ‘Growing Beyond Borders’ entrepreneurial training program in South Africa

16/03/2017 - 10:39
DHL Express, the world’s leading international express services provider, recently launched its ‘Growing Beyond Borders’ entrepreneurial training program in Sub-Saharan Africa (SSA) – an innovative program specifically designed to help small and medium enterprises (SMEs) understand the economic potential of international trade and the subsequent benefits to their businesses. read more
Vodafone in Indian merger talks

Vodafone in Indian merger talks

01/02/2017 - 11:44
Mumbai/London — Vodafone Group is in discussions to merge its Indian unit with Idea Cellular in a deal that would create the country’s biggest cellular carrier and ease a worsening headache for CEO Vittorio Colao. read more
Imperial to grow its logistics business

Imperial to grow its logistics business

29/08/2016 - 09:19
Johannesburg - Imperial Holdings, the listed transport and mobility group, plans to significantly increase the size of its logistics business through acquisitions, with the majority of these acquisitions being offshore. read more
Living in South Africa just got more expensive

Living in South Africa just got more expensive

01/07/2016 - 16:14
Winter is about to feel that little bit colder as households across the country will have to pay more for rates and services from Friday, 1 July, 2016. read more
ID Logistics introduces double-decker trailers to improve efficiencies

ID Logistics introduces double-decker trailers to improve efficiencies

23/06/2016 - 09:06
22 June 2016 – Johannesburg - The recent logistics survey conducted by KPMG concluded that South Africa’s supply chains have moved beyond ‘survival’ mode to ‘optimised’ mode, where costs, inventories and lead times have been minimised within individual supply chain functions. End-to-end integration of supply chain functions is the next major shift required in South Africa to make business more customer centric and competitive. Affecting this requires radical changes in how supply chain partners collaborate and how information technology is leveraged to provide end-to-end visibility and real-time decision making.  read more
ID Logistics at 2016 SAPICS

ID Logistics at 2016 SAPICS

22/06/2016 - 14:40
Johannesburg – 19 June 2016 - ID Logistics South Africa, part of the global contract logistics company, will be exhibiting at SAPICS Conference 2016 for the first time to highlight its services, capabilities and innovations.  read more
Electricity and petrol price increase no April Fool's joke

Electricity and petrol price increase no April Fool's joke

23/03/2015 - 08:28
Cape Town – It won’t be an April Fool’s day joke next month when both petrol and electricity tariffs go up, directly affecting consumers' pockets. read more
Pick n Pay warns of low stock

Pick n Pay warns of low stock

05/10/2012 - 07:33
Johannesburg - Retailer Pick n Pay Stores warned on Thursday that it was running low on some goods at its stores due to the truck drivers' strike.  read more
Mondi sells Aylesford interest

Mondi sells Aylesford interest

03/10/2012 - 10:12
International packaging and paper group Mondi plc (MND) and Svenska Cellulosa Aktiebolaget (SCA) have sold their 100% interest in jointly owned Aylesford Newsprint Holdings Limited to The Martland Holdings.  read more
EU malaise spreads to China’s factories

EU malaise spreads to China’s factories

22/06/2012 - 07:37
The downturn in the euro zone’s private sector is becoming entrenched and Chinese factories are finding the going increasingly tough, business surveys showed yesterday, painting a gloomier outlook for the world economy. read more
Supply chain analytics 'top technology' for 2012

Supply chain analytics 'top technology' for 2012

20/01/2012 - 13:44
Analytics and business intelligence systems designed to optimise business functions such as supply chain will be the "top-ranked" technology for 2012, market experts predict. read more
African growth set for new chapter: Deloitte

African growth set for new chapter: Deloitte

20/01/2012 - 12:14
African economies are set to continue growing faster than many developed economies, while shifting trade patterns towards China and India will continue to gain momentum in 2012. read more
CPA 'plain language' poser

CPA 'plain language' poser

16/11/2011 - 08:28
The Consumer Protection Act's requirement that information about products and services be presented to consumers in "plain and understandable" language, is challenging lawyers to find a legally acceptable consensus on how such language can be defined and applied in a way that complies with the law.  read more
New supply route to open between UK and Europe

New supply route to open between UK and Europe

26/10/2011 - 09:53
A freight service between Barking, East London, and Wroclaw in Poland is due to be opened next month using the High Speed One route, according to the Financial Times. read more
Kalagadi smelter anchors Coega

Kalagadi smelter anchors Coega

24/10/2011 - 08:52
Some 10 years in the making, the Coega Industrial Development Zone is starting to come of age. It takes at least that amount of time for such zones to begin to mature, and even longer from inception. read more
Global coalition launches African cocoa initiative

Global coalition launches African cocoa initiative

20/10/2011 - 10:10
The World Cocoa Foundation (WCF), US Agency for International Development (USAID) and the Sustainable Trade Initiative (IDH) have joined forces in a programme designed to boost sustainable cocoa production in West Africa.  read more
D-day for govt appeal on Massmart case

D-day for govt appeal on Massmart case

20/10/2011 - 09:25
Johannesburg - An appeal by the government for a review of the Massmart Holdings [JSE:MSM] Walmart merger is expected to be heard on Thursday.  read more
Africa's customers tough to reach

Africa's customers tough to reach

17/10/2011 - 09:31
Distribution is the biggest challenge for companies trying to do business in Africa, says global management consulting company Accenture. read more
Maersk Forwarding Unit Damco Plans to Boost Asia Staffing As Much As 15%

Maersk Forwarding Unit Damco Plans to Boost Asia Staffing As Much As 15%

17/10/2011 - 08:56
Damco, the freight-forwarding arm of AP Moeller-Maersk A/S, the world’s largest container-shipping line, plans to boost staffing in the Asia-Pacific region by 10 to 15 percent to expand in India and China.  read more
Farmers ‘need more support’

Farmers ‘need more support’

17/10/2011 - 08:25
SA has the ability to balance the needs of both commercial and subsistence farmers without sacrificing food security objectives, Deputy Agriculture Minister Pieter Mulder said at the Agri SA congress on Friday. read more
Cite consumer act, BlackBerry owners told

Cite consumer act, BlackBerry owners told

13/10/2011 - 09:02
Blackberry users should seek recourse from the National Consumer Commission after the failure of the data service in the past three days, commissioner Mamodupi Mohlala said yesterday. read more
Sanral names Western Cape toll bidder

Sanral names Western Cape toll bidder

12/10/2011 - 08:20
Cape Town - The SA National Roads Agency Limited (Sanral) has named its preferred bidder for the N1/N2 Winelands highway toll project, despite a legal challenge by Cape Town city over the project. read more
Cape Town goes to court over toll road

Cape Town goes to court over toll road

11/10/2011 - 08:13
Cape Town - The City of Cape Town has applied to the Cape High Court to declare whether there is a dispute with the SA National Roads Agency Limited (Sanral) over the introduction of a toll road. read more
Oracle looks to cloud for growth

Oracle looks to cloud for growth

10/10/2011 - 09:09
World’s second-largest software maker aims to curtail big acquisitions and growth from within, relying on hardware sales and cloud-computing.  read more
Transnet eyes potential for supplying wagons

Transnet eyes potential for supplying wagons

07/10/2011 - 08:14
Transnet unit participating in a tender to supply as many as 740 wagons for Mauritania’s state rail authority.  read more
Transport charter is leaking air

Transport charter is leaking air

03/10/2011 - 08:20
Johannesburg - The country celebrates October as transport month but black entrepreneurs in the trucking business are up in arms that the government has done little to enforce the industry’s empowerment charter. read more
Petrol could go up by 33c next week

Petrol could go up by 33c next week

30/09/2011 - 08:09
Johannesburg - The price of petrol is likely to rise by at least 33 cents a litre next Wednesday - but the increase could be far higher. read more
Excellerate profit soars, resumes dividends

Excellerate profit soars, resumes dividends

29/09/2011 - 09:28
Trading, distribution and services company sees a 75% leap in profits in the year ended June, revenue shooting up 46% driven by focusing on core business read more
The faster a trader reacts to news & events determines how well they perform

The faster a trader reacts to news & events determines how well they perform

27/09/2011 - 09:26
A recent research paper by the UK government's foresight panel indicated that the number of human traders around the world may drop sharply in the near future. The report said more than a third of all UK trading and nearly three-quarters in the US were generated by high-frequency automated computer programs.  read more
Agricultural exporters fume at port tariff hikes

Agricultural exporters fume at port tariff hikes

26/09/2011 - 08:18
Agriculture exporters are up in arms over proposed new port tariffs, saying additional costs will have a detrimental effect on the industry’s competitiveness and the economy as a whole. read more
R10billion expansion for shipping and logistics group, Grindrod

R10billion expansion for shipping and logistics group, Grindrod

21/09/2011 - 09:48
Shipping and logistics group Grindrod has big plans in place with deal involving Remgro to raise R2billion, will fund export infrastructure plans in Southern Africa  read more
Toll road boost for construction giants

Toll road boost for construction giants

13/09/2011 - 09:03
While Group Five announced yesterday its consortium had been awarded preferred bidder status for the R10bn Winelands toll-road project in the Western Cape, the project hangs in the balance as the City of Cape Town has threatened legal action if the state goes ahead with its plans. read more
Richards Bay needs container terminal, says mayor

Richards Bay needs container terminal, says mayor

09/09/2011 - 08:59
Richards Bay mayor Elphas Mbatha is lobbying the government to build a container terminal in Richards Bay, even though Transnet seems likely to proceed with a multibillion-rand facility at the old international airport site in Durban. read more
Cabinet to discuss draft BEE bill soon

Cabinet to discuss draft BEE bill soon

08/09/2011 - 10:16
The Cabinet is expected to start deliberations on a draft empowerment bill next week, aimed at overhauling transformation in the manufacturing, retail and agricultural sectors.  read more
Convenience store format set to dominate retail trade

Convenience store format set to dominate retail trade

07/09/2011 - 12:52
In recent years changing consumer lifestyles have led to the emergence of convenience stores as a shopping destination. With convenience stores open for longer hours, South Africans have found the forecourt retailer concept to be a safe and time-saving shopping experience. read more
Retailers scrambling for Nigerian market

Retailers scrambling for Nigerian market

06/09/2011 - 15:05
Nigeria's potent potential has made it the bull's eye of foreign and local retail companies as the 'country de jour' in which to set up shop, despite risks in in Africa.  read more
Scrap plans for more toll roads, says Cronin

Scrap plans for more toll roads, says Cronin

06/09/2011 - 14:25
Deputy Transport Minister proposes the government scrap future plans to construct toll roads across the country and instead redirect resources into improving public transport. read more
Faltering factories stir recession fears

Faltering factories stir recession fears

02/09/2011 - 08:18
London/Singapore - Factory activity worldwide stalled last month as new orders tumbled, a series of surveys showed on Thursday, heightening fears that the global economy may be heading for another recession. read more
Road freight under parliament spotlight

Road freight under parliament spotlight

24/08/2011 - 07:57
Cape Town - The massive volumes of freight being moved across South Africa by road rather than rail came under the spotlight in Parliament on Tuesday.  read more
Income from freight transportation up

Income from freight transportation up

22/08/2011 - 15:36
Income from freight transportation for June 2011 increased by 6.9% compared with June 2010 to 6.7 billion rand, data released on Monday by Statistics South Africa showed. read more
Pioneer Foods has ambitious plans for biscuit market

Pioneer Foods has ambitious plans for biscuit market

17/08/2011 - 15:40
Pioneer Foods plans to take 10 percent of the country’s biscuit market, led by AVI's National Brands, as a “first step”, said MD Andre Hanekom, at the recent official opening of its new bakery plant in Clayville, Johannesburg. read more
Cape Town declares dispute over toll roads

Cape Town declares dispute over toll roads

17/08/2011 - 08:36
Cape Town - The City of Cape Town has declared a dispute with the South African National Roads Agency (Sanral) over the tolling of "important" roads in the city. read more
Vehicle sales expected to slow

Vehicle sales expected to slow

17/08/2011 - 08:30
Johannesburg - The vehicle manufacturing industry is expecting sales growth to slow as the second half of 2011 looks set to be more difficult than the first, the National Association of Automobile Manufacturers of SA (Naamsa) said on Tuesday. read more
Tanzania mobile users up 20%

Tanzania mobile users up 20%

15/08/2011 - 09:39
Tanzania's mobile phone subscribers rose 20 percent to 21 million last year, but low tariffs due to a vicious price war are expected to diminish the appetite for investment in the telecoms sector, industry officials said.  read more
The South African Service Awards – Recognising Great South African Service

The South African Service Awards – Recognising Great South African Service

11/07/2011 - 11:32
Products and Services (not service delivery) are becoming more and more commoditised in all lines of business. The same or similar products can be bought from numerous providers at competitive prices. So what differentiates one company from the next? Why do some companies achieve massive customer retention and growth whilst others with the same product never achieve repeat customer experience or customer growth? read more