LOGISTICS SOUTH AFRICA
BlackBox is a secure bulk warehousing company with over 20 years experience in supply chain management. Our warehouse and yard spaces are utilised by clients for secure storage of goods until such time as they are needed.
Click here to read more about BlackBox Warehousing Solutions
MakeMeMobile is one of South Africa’s most experienced enterprise mobility solution providers that assists organisations to improve their supply chain efficiencies, reduce costs, increase customer satisfaction and retain their competitive edge.
Click here to read more about MakeMeMobile
MITAS Corporation: the name consists of the first letters of the group’s main offerings: Marking, Identification, Traceability, Automation, Authentication, Systems and Solutions.
Click here to read more about MITAS Corporation
Pyrotec specialises in industry-leading product identification solutions. Our extensive service offering includes a comprehensive range of coding and labelling equipment, on-pack identification, informational and promotional devices, and self-adhesive products for offices and homes.
Click here to read more about Pyrotec
HR and Payroll need to embrace tech change
10/04/2019 - 13:40
Technology permeates every aspect of business today. Even the more traditional people-centric processes of human resources (HR) and payroll have benefited from automation, machine learning, and the like. The challenge lies in whether organisations can keep up with this rapidly evolving landscape, especially in a mobile-centric environment such as South Africa, declares Ian McAlister, General Manager of CRS Technologies South Africa.
Cathedral Cellar comes to life with augmented reality labels
09/04/2019 - 10:29
Cathedral Cellar is relaunching globally with wine labels which allow wine enthusiasts to invite its winemaker, Wim Truter, to their dinner time conversation, via augmented reality technology.
SA consumers embrace digital shopping
08/04/2019 - 09:30
Smartphones have become the go-to technology for online shopping, with more than 20percent of South African consumers using them weekly over other mobile devices.
Consumer readiness to embrace technology-driven innovation
04/04/2019 - 11:18
Our world is changing. Advances in cloud, mobile, edge computing, IoT and AI are unlocking new business opportunities at a speed not seen before.
Organisations need to adapt to meet the empowered customer
26/03/2019 - 14:40
We currently live in a world where innovation and disruption is driving the way we think and operate. “Today the customer is more empowered than ever. Knowledge is at their fingertips and technology is a part of their everyday life,” says Bizmod consultant, Colette Staniland. “The customer is no longer dependant on an organisation, the customer will define the meaning of the value of an organisation’s offering.”
SA companies edging closer to full cloud capability
19/03/2019 - 09:07
While there is little doubt over the hype attached to cloud computing and services, the reality is that South Africa businesses are embracing cloud, especially solutions that are being used to strengthen contact centres and enhance customer engagement.
Connect, communicate and reward – loyalty should earn more than points
25/02/2019 - 12:56
An effective loyalty programme will positively influence the relationship between a service provider and the customer through rewards and incentives – but the days of offering points as the frontline reward are long gone, says LoyaltyPlus.
IoT offers fast, effective control of every business resource
12/02/2019 - 22:51
Internet of Things (IoT) continues to make inroads into South African industries, and it is not difficult to see why. The fact is that with IoT, businesses will always know where everything is, they will be able to keep track of even more data, everything will be faster and remote work will be even more feasible. Another fact is that challenges associated with this technology, like security, connectivity and a sound business plan, are largely being addressed.
6 Ways to win with CX
06/02/2019 - 10:35
As each new app or tech gadget appears on the horizon, keeping the Customer Experience (CX) fresh and relevant becomes more complex. But making and retaining customers in 2019 is not just about keeping up with the sophisticated robotics of the 21st Century. Yes, branding and selling is knowing what and how technology can assist in the CX experience but it’s also ensuring there’s a human and emotional connection with the consumer every step of the way.
(Hu)man versus machine. How AI tackled retail stock and staffing
28/01/2019 - 10:23
2018 was most definitely the year in which AI and Machine Learning (ML) took the lion’s share of technology media headlines. Like social media, virtual reality, drones, and cloud services before them, the impending doom of AI robots taking our jobs drew conference audiences, filled social feeds and consumed traditional media channels.