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TECHNOLOGY

LOGISTICS SOUTH AFRICA

BlackBox Warehousing Solutions

BlackBox Warehousing Solutions

BlackBox is a secure bulk warehousing company with over 20 years experience in supply chain management. Our warehouse and yard spaces are utilised by clients for secure storage of goods until such time as they are needed.
Click here to read more about BlackBox Warehousing Solutions
Flexlink

Flexlink

FlexLink is a world-class factory automation expert. Working closely with global customers, we provide innovative, automated solutions to produce goods smarter, safer and at lower operating costs. For more than 35 years, our solutions have enabled manufacturers, machine providers and system integrators to take control of production efficiency.
Click here to read more about Flexlink
MakeMeMobile

MakeMeMobile

MakeMeMobile is one of South Africa’s most experienced enterprise mobility solution providers that assists organisations to improve their supply chain efficiencies, reduce costs, increase customer satisfaction and retain their competitive edge.
Click here to read more about MakeMeMobile
MITAS Corporation

MITAS Corporation

MITAS Corporation: the name consists of the first letters of the group’s main offerings: Marking, Identification, Traceability, Automation, Authentication, Systems and Solutions.
Click here to read more about MITAS Corporation
Pyrotec

Pyrotec

Pyrotec specialises in industry-leading product identification solutions. Our extensive service offering includes a comprehensive range of coding and labelling equipment, on-pack identification, informational and promotional devices, and self-adhesive products for offices and homes.
Click here to read more about Pyrotec

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According to a Dimension Data survey, 13% of companies self-rate the delivery of their customer experiences a healthy nine out of 10; the same survey, however, found that a third of companies aren’t even able to track customer journeys.

How poor customer service impacts the retail customer experience
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Picture the situation: you're on the phone with customer support. You speak to a representative who can't help you. Your call gets forwarded to another agent. So you start your story over from the beginning and explain what you need to get out of the call. They can begin a process but will really need another team to jump in to complete. Another agent takes up your case and again you explain your situation as well as a summary of the two previous calls.

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In recent years, automation has been on the tip of many business owners’ tongues. While it’s certainly a big corporate buzzword, there is a good reason behind it. Thanks to the latest digital innovations, automation can save your startup plenty of time and money.

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Traditional retailers cannot compete with online retailers when it comes to price and merchandise and need to bring something to the table that online retailers cannot.

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Takealot to stock leading global data storage solutions brand LaCie
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The future of logistics depends on four key elements: customer-centricity, sustainability, technology and people
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