CUSTOMER CARE SOUTH AFRICA
The Consumer Goods Council South Africa (CGCSA) is proud to announce the launch of the Consumer Goods and Services Ombud (CGSO), two days prior to World Consumer Rights day on the 15 March.
With the recent expansion of call centre services within the 121 Group the premises in Sunrise House N’dabeni /Pinelands in Cape Town has been bursting at the seams.
Bronwyn Davids studied journalism at the Peninsula Technikon (now Cape Peninsula University of Technology, Bellville), majoring in print journalism, broadcast journalism, political science and finance reporting.
Brands are ignoring advice offered by consumers on Twitter and Facebook, according to a YouGov survey commissioned by social media monitoring company Brandwatch.
South Africa remains one of the leading destinations for business process outsourcing (BPO) in the world, with the contact centre and outsourcing industry expected to reach over $3 billion in value by 2016, according to Market Research Company Frost & Sullivan.
MTN Business adds two key applications to its Mobile Solutions Range
27/07/2011 - 11:16
27 July 2011 – Johannesburg; MTN Business is proud to announce the addition of two tools to its Mobile Application Solutions. These tools further compliment the company’s existing range of applications - specifically designed for organisations looking to empower their mobile workforce and increase collaborative mobile efficiencies.
Trucks selling stronger than expected in 2011
21/07/2011 - 09:57
The South African truck market has ended the first half of 2011 on a strong note, despite prior concerns that product availability, in the wake of the Tohoku earthquake and tsunami that hit Japan early in March, would act as a constraint on sales volumes.
Lonhro buys Grindrod's food exporter
20/07/2011 - 11:00
Johannensburg - Lonhro has acquired the business of Grindrod PCA from Grindrod for R50m in cash. The acquisition has been unconditionally approved by the South African Competition Committee.
Zetes Acquires ProScan in an Industry First in South Africa
23/06/2011 - 13:03
Johannesburg – 23 June 2011 - The ProScan Group announced today that it has been acquired by Zetes Industries, a leading pan-European company specialising in automatic identification solutions and services for goods and people.
Surf's up for Mweb as store opens in Kwazulu-Natal
06/06/2011 - 14:00
MWEB, South Africa’s leading Internet Service Provider (ISP) has made its way up the coast to the warm and sunny shores of KwaZulu-Natal to open its fourth retail store in South Africa at The Pavilion Shopping Centre, Westville.