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NEWS - Africa's FMCG Retail Authority

Harrods smashes £2bn sales mark for the first time

Harrods smashes £2bn sales mark for the first time

16/10/2017 - 16:09
Harrods has recorded its eighth year in a row of soaring profits, which included smashing the £2 billion sales mark for the first time. read more
Astral Foods share rises after trading statement predicts doubled earnings

Astral Foods share rises after trading statement predicts doubled earnings

16/10/2017 - 13:10
Poultry producer Astral Foods expects to report doubled earnings thanks to higher prices and no further bird flu outbreaks. read more
Increase expected in consumer inflation

Increase expected in consumer inflation

16/10/2017 - 10:18
The focus this week will be on the September consumer inflation figure and retail trade sales for August. Statistics SA will release both indicators on Wednesday. read more
Cape wine farmers’ harvest in danger

Cape wine farmers’ harvest in danger

16/10/2017 - 09:28
Wine grape producers in some parts of the Western Cape, already reeling from severe drought, have been dealt another blow after being hit by frost in early October. read more
US convenience stores see strong growth in sales

US convenience stores see strong growth in sales

16/10/2017 - 09:06
US convenience store retailers are reporting an increase in sales this year, mainly driven by the growth in food sales, according to a survey by the National Association of Convenience Stores (NACS). read more
Gucci goes fur-free

Gucci goes fur-free

13/10/2017 - 11:45
Luxury fashion retailer Gucci has announced it would stop using fur in its products entirely after its Spring 2018 collection. read more
Nespresso shifts focus from exclusivity to sustainability

Nespresso shifts focus from exclusivity to sustainability

13/10/2017 - 08:51
In an effort to shed light on its sustainability efforts, Nespresso is shifting away from its signature star-studded spots to a new ad campaign focused on the farmers and communities that are the backbone of the brand. read more
eBay calls on retailers to embrace AI

eBay calls on retailers to embrace AI

12/10/2017 - 16:50
eBay has called on retailers to embrace artificial intelligence (AI) and ensure it is the driving force of business decisions in the coming years.  read more
79% of South Africans using loyalty schemes

79% of South Africans using loyalty schemes

12/10/2017 - 14:30
Pharmacy and beauty retail is leading the charge when it comes to loyalty programmes in South Africa. read more
Faster and more sustainable agricultural growth is crucial for Africa

Faster and more sustainable agricultural growth is crucial for Africa

12/10/2017 - 14:12
When the economies of Nigeria and SA recently rebounded, it wasn’t oil or minerals that did the trick. It was agriculture. Faster and more sustainable agricultural growth is crucial not only to the continent’s economy but also to its ability to feed and employ its surging population. read more
 Customer loyalty is key to a retailer’s success

Customer loyalty is key to a retailer’s success

12/10/2017 - 11:51
What is important for a retailer is repeat business. Attracting your customer back into your store and rewarding them for spending money with you. Customer loyalty ultimately builds a brand. read more
SAB and AB InBev mark one-year anniversary of business combination

SAB and AB InBev mark one-year anniversary of business combination

12/10/2017 - 10:53
The South African Breweries (SAB) and AB Inbev today mark one year since the two global brewers combined their businesses.  read more
Verimark achieves revenue and gross profit growth

Verimark achieves revenue and gross profit growth

12/10/2017 - 10:08
South Africa’s market-leading direct retail group, Verimark, has achieved positive revenue growth. The Group’s total revenue from continuing operations increased by 13.7% to R209.7 million (2016: R184.4 million).  read more
Competition Commission takes on fresh produce market agents

Competition Commission takes on fresh produce market agents

12/10/2017 - 09:01
The Competition Commission on Wednesday said that the 50-year-old practice by fresh produce market agents of charging fixed commissions to farmers amounts to price fixing.  read more
LVMH stock nears record high as revenue beats forecasts

LVMH stock nears record high as revenue beats forecasts

12/10/2017 - 08:32
Shares in LVMH climbed towards record highs on Tuesday, after the world’s biggest luxury goods company reported stronger than forecast revenue growth for the third quarter. read more
Philafrica aims to become big food exporter

Philafrica aims to become big food exporter

11/10/2017 - 16:16
Philafrica Food, a recently launched subsidiary of agricultural investment holding company Afgri Group, says it plans to transform food processing in sub-Saharan Africa through investments of between $50m and $100m over the next 18 to 24 months. read more
Weylandts partners with Moving Tactics to implement touch screen and audio solution

Weylandts partners with Moving Tactics to implement touch screen and audio solution

11/10/2017 - 14:45
Weylandts, one of the country’s foremost luxury furniture manufacturers, has introduced in-store touch screens and an audio solution to round out the unique Weylandts shopping experience for their customers.  read more
New index offers a snapshot of SA’s debt-stressed consumers

New index offers a snapshot of SA’s debt-stressed consumers

11/10/2017 - 13:35
Credit data company Experian launched a consumer default index on Tuesday to help pinpoint where South Africans are experiencing financial stress. read more
Alibaba doubles research spending to $15bn as it hunts for game-changers

Alibaba doubles research spending to $15bn as it hunts for game-changers

11/10/2017 - 11:22
Alibaba Group Holding will more than double research and development spending to $15bn over the next three years, to develop next-generation technology, drive its sprawling business and explore moonshot projects that could upend industries. read more
 The great textile turnaround

The great textile turnaround

11/10/2017 - 09:33
Earlier in 2017, Minister in the Presidency for Planning, Monitoring and Evaluation Jeff Radebe highlighted the textile and clothing industry as one of the sectors where the economy could most effectively be bolstered. read more
Dis-Chem forecasts share earnings leap

Dis-Chem forecasts share earnings leap

11/10/2017 - 08:37
Dis-Chem Pharmacies said on Tuesday that headline earnings per share in the six months to August 2017 were set to be 34.8%-39.5% higher than those of the matching period in 2016. read more
Do independent retailers need a marketing plan?

Do independent retailers need a marketing plan?

10/10/2017 - 17:06
Many independent retailers have never considered a marketing plan unless they had to file for an SBA loan. read more
The Shoprite Group purchases over 20 million cartons of  Tru-Cape apples and pears

The Shoprite Group purchases over 20 million cartons of Tru-Cape apples and pears

10/10/2017 - 15:49
The Shoprite Group has purchased over 20 million cartons of apples and pears from Tru-Cape Fruit Marketing for its 2 689 Shoprite and Checkers outlets in 15 African countries and the Indian Ocean Islands. read more
UK consumers spend more to meet higher food and clothing prices

UK consumers spend more to meet higher food and clothing prices

10/10/2017 - 09:40
British shoppers increased their spending in September at the fastest pace so far in 2017, excluding an Easter-related surge in April, but much of the rise reflected higher prices for food and clothing after the Brexit vote, a survey showed.  read more
Unilever sets its sights on Estée Lauder

Unilever sets its sights on Estée Lauder

09/10/2017 - 14:39
Increasing rumours say that cosmetics company Estée Lauder may be up for sale and that there are a number of interested parties, including L’Oréal and Unilever. read more
Shoprite Group pumps resources into water-scarce communities

Shoprite Group pumps resources into water-scarce communities

09/10/2017 - 13:22
Drought-stricken communities in the Eastern Cape now have access to clean drinking water following the installation of two new PlayPumps. read more
Walmart ups same-day delivery capabilities with Big Apple acquisition

Walmart ups same-day delivery capabilities with Big Apple acquisition

09/10/2017 - 10:54
Walmart is determined not to be bested by Amazon when it comes to same-day delivery. read more
Sovereign contains outbreak of bird flu

Sovereign contains outbreak of bird flu

09/10/2017 - 10:10
An avian influenza outbreak at a Sovereign Foods facility had been contained to the layer house where it was initially identified, the poultry producer told shareholders on Friday. read more
 Consumers hit malls less frequently, but spend more per visit

Consumers hit malls less frequently, but spend more per visit

09/10/2017 - 08:56
Consumers are visiting malls less frequently, but spend more per visit. read more
Global cocoa mountain shrinks as Asia hankers after chocolate

Global cocoa mountain shrinks as Asia hankers after chocolate

06/10/2017 - 16:07
Chocolate lovers in Asia are taking a big bite out of the global cocoa glut. read more
Stocks hit record highs, rand weaker

Stocks hit record highs, rand weaker

06/10/2017 - 11:31
The main stock indexes closed at record highs yesterday as investors, taking their cue from emerging market peers, piled into everything from banks and miners to telecoms. read more
AB InBev completes $3.15 billion Coca-Cola Africa transition

AB InBev completes $3.15 billion Coca-Cola Africa transition

06/10/2017 - 11:17
The world's largest brewer, Anheuser-Busch InBev (AB InBev) on Thursday announced that it has completed the transition of its 54.5% equity stake in Coca-Cola Beverages Africa (CCBA) for U.S.$3.15 billion after customary adjustments. read more
Retailers may reach a tipping point where friction may need to be reintroduced to the customer shopping experience

Retailers may reach a tipping point where friction may need to be reintroduced to the customer shopping experience

06/10/2017 - 09:34
In the world of the technological revolution that is not restricted by many physical hurdles, the introduction of new technology invokes dramatic changes that can be brought about relatively quickly, as a result, technological trends are taking up faster than before.  read more
Embracing retail’s digital transformation - A how to guide

Embracing retail’s digital transformation - A how to guide

06/10/2017 - 08:36
We live in a digital age where consumers are increasingly relying on the Internet and mobile devices for everything from paying bills to entertainment. read more
Burberry partners with Coty to boost beauty business

Burberry partners with Coty to boost beauty business

04/10/2017 - 16:43
Burberry has announced a new partnership with international beauty giant Coty as it aims to boost the growth of its own-brand beauty division. read more
Wal-Mart buys delivery logistics startup Parcel

Wal-Mart buys delivery logistics startup Parcel

04/10/2017 - 14:47
Wal-Mart Stores Inc has acquired Parcel Inc, a New York-based last-mile delivery startup, as the retailer seeks to better compete with e-commerce giant Amazon.com Inc. read more
How wholesalers and retailers can weather the economic downturn

How wholesalers and retailers can weather the economic downturn

04/10/2017 - 14:07
It was announced recently that South Africa is no longer in the technical recession that resulted from two consecutive quarters of negative growth. While welcomed news, it does not change the fact that consumers remain under pressure in the face of ever-increasing living costs, growing debt levels and significant political uncertainty.  read more
Curing the epidemic of retail bankruptcy: X-data

Curing the epidemic of retail bankruptcy: X-data

04/10/2017 - 13:39
Drastic changes have occurred in retail this year. In just six months, over 300 retailers have filed for bankruptcy, including Gymboree, Gander Mountain, Radioshack, rue21, Payless and Gordman Stores. And the future appears uncertain for a number of others.  read more
Pick n Pay unveils new online shopping website

Pick n Pay unveils new online shopping website

04/10/2017 - 11:32
Pick n Pay, the largest online grocery business in Africa, this week unveiled its new online shopping website. Designed to work alongside the recently relaunched mobile app, the website has been built to offer greater convenience, wider choice, more promotions and lower prices to its fast-growing base of online shoppers. read more
Astral sharpens its focus on poultry operations

Astral sharpens its focus on poultry operations

04/10/2017 - 10:26
Southern African integrated poultry producer Astral Foods is ridding itself of a noncore asset in an effort to sharpen its focus on its poultry business. read more
Pernod Ricard completes sale of Glenallachie Whisky

Pernod Ricard completes sale of Glenallachie Whisky

04/10/2017 - 09:46
Drinks giant Pernod Ricard has announced the completion of the sale of the Glenallachie Whisky Distillery to a three-person consortium. read more
Have B2B companies lost control of the customer experience?

Have B2B companies lost control of the customer experience?

04/10/2017 - 09:39
B2B companies know that it is harder than ever to influence customer experience (CX) in the digital age. An influx of channels, easy access to information and influencers, and an increasing desire for personalised, consumer-like experiences has blurred traditional purchasing paths and empowered B2B customers to independently make buying decisions before engaging with company representatives. read more
Labour Appeal Court reinstates 61 Pick n Pay workers

Labour Appeal Court reinstates 61 Pick n Pay workers

04/10/2017 - 09:18
Sixty-one Pick n Pay staff have been reinstated by the Labour Appeal Court after being fired for going on strike for an hour in 2010. read more
Online shopping in Italy continues to rise

Online shopping in Italy continues to rise

03/10/2017 - 14:51
The number of Italians visiting online consumer goods sites to purchase food, home and personal care products, has grown by 6% to over 2 million in June 2017. read more
The seven deadly sins of the CX transformation journey

The seven deadly sins of the CX transformation journey

03/10/2017 - 13:50
Customer experience (CX) has emerged as something of a panacea for businesses. And for good reason. When done well, it creates value, reduces costs, and improves both customer and employee satisfaction. read more
Amarula removes elephant from logo

Amarula removes elephant from logo

03/10/2017 - 13:32
Amarula has removed the elephant in their logo as part of raising awareness against ivory trade and saving the vulnerable African elephant from extinction. read more
I Coast freezes cocoa farmer prices due to falling rates

I Coast freezes cocoa farmer prices due to falling rates

03/10/2017 - 12:05
Ivory Coast, the world's top cocoa grower, on Sunday set its minimum rate for farmers at 700 CFA francs per kg for the 2017-18 crop, a steep drop over the previous year, due to falling global prices. read more
8 Mistakes to avoid to master personalisation

8 Mistakes to avoid to master personalisation

03/10/2017 - 11:47
Why do so many retail websites still fail to establish a personal relationship with their shoppers? Clearly, something is holding marketers back from delivering the relevant, timely, highly-personalised web experiences that shoppers really want. read more
Pick n Pay shares drop after warning retrenchment costs will eat into earnings

Pick n Pay shares drop after warning retrenchment costs will eat into earnings

03/10/2017 - 08:47
Retailer Pick n Pay’s share price fell more than 1% on Monday afternoon after it warned shareholders that retrenchment costs would drag down its interim headline earnings per share (HEPS) by a slightly bigger margin than previously estimated. read more
Spread of bird flu ruffles Quantum Foods’ feathers

Spread of bird flu ruffles Quantum Foods’ feathers

02/10/2017 - 15:03
Egg producer Quantum Foods’ share price fell 13% to R2.60 on Monday after it said avian influenza had spread to more of its hen houses in the Western Cape. read more
Jet.com set to launch its own grocery line

Jet.com set to launch its own grocery line

02/10/2017 - 14:47
Jet.com will soon launch its own private label line of groceries, according to numerous sources. The brand, Uniquely J, will initially release around 60 products, including consumables like coffee, laundry detergent, olive oil and paper towels. read more
The brains behind supermarket gimmicks

The brains behind supermarket gimmicks

02/10/2017 - 10:45
Discovery is a great example of a company that has gamified healthy behaviour. But why do other firms get it so wrong? read more
Table Bay Mall opens for business

Table Bay Mall opens for business

02/10/2017 - 09:45
Table Bay Mall, a new regional retail development located on the northern reaches of Sunningdale in Cape Town, is now open. read more
SA’s trade balance comes in better than expected

SA’s trade balance comes in better than expected

29/09/2017 - 15:12
SA recorded a trade surplus of R5.94bn for August, almost three times one of the consensus expectations. read more
SA sees record maize crop even bigger in last estimate

SA sees record maize crop even bigger in last estimate

29/09/2017 - 13:48
South Africa boosted its final estimate for this year’s record crop as the pace of deliveries continues to point to a bumper harvest.  read more
H&M profits drop & sales slow down

H&M profits drop & sales slow down

29/09/2017 - 13:41
H&M has recorded a 20 percent fall in its third quarter profit despite a rise in sales, as summer discounts hurt margins. read more
Hunt in Poland pays off again for Bounty

Hunt in Poland pays off again for Bounty

29/09/2017 - 11:01
Bounty Brands, the fast-moving consumer goods business with plans to list on an international bourse and the JSE, has made another acquisition in Poland. read more
Walmart aims for greener products

Walmart aims for greener products

29/09/2017 - 09:15
Walmart is expanding its programme to clean up the products it sells, setting a 2022 target for reducing potentially harmful substances and widening the list of chemicals it wants to avoid. read more
SA’s sugar industry under assault

SA’s sugar industry under assault

29/09/2017 - 08:46
South Africa’s sugar industry faces tough times — even without the imposition of a tax on sugary drinks.  read more
Nike earnings slump 22% in first quarter

Nike earnings slump 22% in first quarter

28/09/2017 - 15:20
Nike has recorded its slowest quarterly sales growth in almost seven years as it expands its retail business amid an intensifying competition in the sportswear market. read more
Shoprite opens 14 new stores, creates 820 new jobs in one week

Shoprite opens 14 new stores, creates 820 new jobs in one week

28/09/2017 - 14:55
The Shoprite Group created more than 820 new job opportunities with the opening of 14 new stores across 6 different provinces in South Africa. read more
Here’s why South Africa’s online shoppers keep coming back for more

Here’s why South Africa’s online shoppers keep coming back for more

28/09/2017 - 14:14
Online shopping is becoming ubiquitous in many parts of the world. The internet today enables retailers to open online and serve customers at any time of the day without the need for them to visit a physical store. read more
Italian fruit & vegetable exports worth €2.3 billion

Italian fruit & vegetable exports worth €2.3 billion

28/09/2017 - 11:08
Italian fruit and vegetable exports in the first half of 2017 reached two million tonnes, and were worth €2.3 billion, according to the Italian fruit growers association Frutimprese. read more
Meat World in sell-by date turmoil

Meat World in sell-by date turmoil

28/09/2017 - 09:51
Companies that tamper with sell-by labels on products can be criminally prosecuted and heavily fined. read more
Nestlé plans $10bn revamp as activist Loeb takes aim

Nestlé plans $10bn revamp as activist Loeb takes aim

27/09/2017 - 16:28
Nestlé SA may buy or sell businesses with combined sales of almost $10bn as CEO Mark Schneider embarks on the biggest overhaul of the food company in at least a decade. read more
Investors agree to sell 54.37% of Sovereign Foods’ shares to Capitalworks

Investors agree to sell 54.37% of Sovereign Foods’ shares to Capitalworks

27/09/2017 - 12:02
Investors holding 54.37% of poultry group Sovereign Food Investments’ shares have voted in favour of the general offer by Capitalworks Private Equity to buy them at R12 each, Sovereign said on Tuesday. read more
Gen Z wants more in-store tech

Gen Z wants more in-store tech

27/09/2017 - 10:36
Gen Zers are eager to experience in-store tech while they shop, with 39% hoping "just walk out" technology will be implemented within the next 12 months and 44% hoping AR and VR come to fruition during that same period, according to a study by payments platform Adyen. read more
3 Ways to drive sky high retention rates

3 Ways to drive sky high retention rates

27/09/2017 - 08:32
With the excessive increase in marketing content blasted out to consumers on a daily basis, it’s often a challenge for retailers to create new, organic and compelling messages that will grab a consumer’s attention. Even when brands are successful in appealing to a consumer’s interest, they still face the challenge of retaining loyal customers at a high level.  read more
Body Shop and Urban Airship turn mobile wallets into brand and social engagement tool

Body Shop and Urban Airship turn mobile wallets into brand and social engagement tool

26/09/2017 - 14:56
Mobile wallets remain underappreciated and underutilised by retailers. Mobile wallet passes are more lightweight than full-blown retail apps, are more likely to be downloaded and can deliver some of the same marketing functionality, such as location-based notifications. read more
Pick n Pay to start selling food on credit

Pick n Pay to start selling food on credit

26/09/2017 - 14:40
As the South African economy is struggling and the food prices have increased significantly, some supermarkets have opted to sell food on credit. read more
Private label sales in Brazil grow to almost €1.5 billion

Private label sales in Brazil grow to almost €1.5 billion

26/09/2017 - 12:59
Private label sales in Brazil grew by 15.6% in 2016 to R$4.6 billion (€1.2 billion), a trend that should be repeated in 2017, with turnover set to reach R$5.3 billion (€1.4 billion). read more
Zim currency woes to hit Edgars product range

Zim currency woes to hit Edgars product range

26/09/2017 - 10:51
According to Edcon’s Zimbabwe-based clothing retailer Edgars Stores Limited, prevailing foreign currency shortages in the country will impact its product range. read more
A retailer's guide to driving modern customer experiences

A retailer's guide to driving modern customer experiences

26/09/2017 - 09:50
The growth of the digitally connected world should be great news for the tech-savvy retailer. No longer are the days where customer interactions are limited to the physical confines of brick-and-mortar stores; digital sources like mobile apps, websites, social media platforms, and email subscriptions enable retailers to reach consumers at multiple touch points and opens the door to a new world of ultimate, tailored customer experiences. read more
New cultivars & production methods for guava industry

New cultivars & production methods for guava industry

26/09/2017 - 09:41
The Western Cape Department of Agriculture is funding research to stimulate and sustain the growth and development of minor crops in the province, a move that promises to transform the guava industry in the region.  read more
Distell positioned for acquisitions

Distell positioned for acquisitions

26/09/2017 - 08:42
The pending collapse of the Distell control structure should help the drinks company to enjoy the sort of rating analysts and shareholders say has eluded it in recent years. read more
Marks & Spencer launches online food delivery service

Marks & Spencer launches online food delivery service

25/09/2017 - 09:58
Marks & Spencer has launched an online grocery service that will enable shoppers to have their dinner delivered to their front door within an hour. read more
SA’s growth engines feeling the weight of economic strain

SA’s growth engines feeling the weight of economic strain

25/09/2017 - 09:44
Business confidence indicators plummeted further in the second quarter of this year as the South African macroeconomic environment remains dire, resulting in increased pressure on small and medium enterprises (SMEs) and their ability to deliver as one of South Africa’s leading growth engines. read more
Reserve Bank treads carefully as risks to inflation outlook threaten

Reserve Bank treads carefully as risks to inflation outlook threaten

25/09/2017 - 08:44
The Reserve Bank disappointed the markets on Thursday by failing to cut the repo rate, noting that a number of risks to the inflation outlook had increased amid heightened uncertainty. read more
Remgro sells minority interest in Unilever SA

Remgro sells minority interest in Unilever SA

22/09/2017 - 17:01
Investment conglomerate Remgro has agreed to exchange its minority shareholding in Unilever SA for Unilever’s Spreads business in Southern Africa and R4.9bn in cash. read more
Tesco pledges to halve food waste by 2030

Tesco pledges to halve food waste by 2030

22/09/2017 - 10:23
Tesco has announced a major initiative to ramp up its sustainability operations, pledging to reduce food waste by 50 percent by 2030. read more
Luxury goods group Richemont sharpens online focus with two new appointments

Luxury goods group Richemont sharpens online focus with two new appointments

22/09/2017 - 09:18
Luxury goods retailer Richemont has signalled a shift in focus with the creation of a new role — chief technology officer. read more
Biggest cocoa growers seek larger slice of chocolate profits

Biggest cocoa growers seek larger slice of chocolate profits

21/09/2017 - 16:00
The world’s biggest cocoa-growing nations in West Africa are targeting a larger slice of chocolate-making profits as most of the benefits of producing beans accrue outside their economies, Ghanaian President Nana Akufo-Addo said read more
Diageo warns sales dip in China and India to affect first-half earnings

Diageo warns sales dip in China and India to affect first-half earnings

21/09/2017 - 10:51
Diageo, the maker of Johnnie Walker whisky and Smirnoff vodka, forecast stronger sales and profit growth in the second half of its financial year after a first half affected by negative factors in China and India and higher spending. read more
Interest rate cut may be on the cards

Interest rate cut may be on the cards

21/09/2017 - 10:36
With inflation heading down towards the mid-point of the target range, most economists expect another 25 basis point cut in interest rates when the Reserve Bank’s monetary policy committee concludes its three-day meeting on Thursday. read more
Energy drinks on the rise in SA

Energy drinks on the rise in SA

21/09/2017 - 10:16
Television ads are pushing up the sales of energy drinks‚ which are the highest-growing market in the beverage sector. read more
Western Cape government to clamp down on alcohol sales

Western Cape government to clamp down on alcohol sales

21/09/2017 - 09:42
It's going to be much harder to buy a beer in Cape Town‚ if the Western Cape government has its way. read more
Steinhoff Africa soars on JSE debut

Steinhoff Africa soars on JSE debut

21/09/2017 - 09:23
In Africa's biggest IPO this year, Star rockets on its first day of trading, as investors ignore allegations of accounting fraud at its European parent read more
No paying via bitcoin just yet, says Pick n Pay

No paying via bitcoin just yet, says Pick n Pay

20/09/2017 - 13:18
Pick n Pay said on Monday it was unlikely to roll out the bitcoin payment platform until there was a regulatory framework for managing risks associated with cryptocurrencies. read more
Consumer inflation ticks up, but food inflation slows further

Consumer inflation ticks up, but food inflation slows further

20/09/2017 - 11:15
Consumer inflation picked up as expected in August, as higher fuel prices bit. read more
How Holdsport group grew sales 8.1%

How Holdsport group grew sales 8.1%

20/09/2017 - 10:10
Sports retailer Holdsport expects interim core headline earnings per share excluding the effect of foreign exchange adjustments — to be between 3% lower and 1% higher than in the previous period. read more
World Bank warns SA's lack of innovation holds back growth

World Bank warns SA's lack of innovation holds back growth

20/09/2017 - 09:58
The World Bank has cut its forecast for SA’s economic growth, saying that the country’s low levels of innovation and declining productivity are factors holding back growth. read more
The psychology of customer experience

The psychology of customer experience

20/09/2017 - 09:37
Being able to reliably analyse and understand the experiences of your customers is not a simple proposition. In every interaction, a number of factors come into play and the finest of margins can decide whether a customer has a positive or negative experience. read more
Amazon to make Kohl's its brick and mortar returns partner

Amazon to make Kohl's its brick and mortar returns partner

19/09/2017 - 16:56
As an e-commerce giant Amazon has lacked one edge brick and mortar retailers have—in-store returns. That's about to change. Kohl’s is adding free returns for Amazon customers in 82 Kohl’s stores beginning in October. read more
Marketers fear data quality is hurting digital ads

Marketers fear data quality is hurting digital ads

19/09/2017 - 16:08
Relevant, personalised messages are key to driving engagement, yet the quality of sourced data is negatively impacting results. read more
Avian flu at Sovereign a game changer, says CBH

Avian flu at Sovereign a game changer, says CBH

19/09/2017 - 15:20
Country Bird Holdings (CBH) looks set to abandon its second bitterly fought attempt to get control of Sovereign Foods, with CBH CEO Marthinus Stander expressing concern about the possible effect of avian flu on Sovereign’s Uitenhage operations. read more
SMEs suffer from a sluggish economy

SMEs suffer from a sluggish economy

19/09/2017 - 14:59
Small and medium-sized enterprises (SME) are being hammered by bad news, as they suffer from a sluggish economy and negative sentiment.  read more
 Coca-Cola back in the Mass Market

Coca-Cola back in the Mass Market

19/09/2017 - 13:11
Coca-Cola has been reestablishing its OOH presence in the metro township and rural arena on an impressive scale this year. A national holding has been built up and promotes the brand’s iconic nature to strengthen Coca-Cola’s connection with South Africa’s LSM B & C consumers.  read more
Hermès adds to concern strong euro may erode luxury sales

Hermès adds to concern strong euro may erode luxury sales

19/09/2017 - 09:49
Hermès warned that profitability probably has reached a peak and that the strong euro is set to erode 2018 sales of the company’s Birkin handbags and other luxury goods, spurring concern that the industry’s rebound may become rockier.  read more
Toys ‘R’ Us falls into bankruptcy

Toys ‘R’ Us falls into bankruptcy

19/09/2017 - 09:28
Toys ‘R’ Us, the largest US toy store chain, filed for bankruptcy protection late on Monday. read more
Bitcoin now accepted at Pick n Pay

Bitcoin now accepted at Pick n Pay

18/09/2017 - 14:30
In what its backers are calling “potentially a world first for a major grocery retailer”, shoppers will for a “limited time” be able to pay for their groceries using bitcoin at a Pick n Pay retail store in Cape Town. read more
Contextual commerce: Engaging shoppers on their terms

Contextual commerce: Engaging shoppers on their terms

18/09/2017 - 11:42
We’re living in the age of the customer. Retailers recognise the need to enable consumers to shop on their terms — however they want, wherever they are.  read more
Clothing & footwear to drive UK E-retail spend to £68.8 billion by 2022

Clothing & footwear to drive UK E-retail spend to £68.8 billion by 2022

18/09/2017 - 10:59
The UK E-retail market is forecast to rise 35% over the next five years reaching £68.8 billion by 2022, according to GlobalData, a recognised leader in providing business information and analytics. read more
SA’s bulk exports decline 7.2% in August

SA’s bulk exports decline 7.2% in August

18/09/2017 - 09:28
SA’s bulk export volumes fell 7.2% year on year in August to 11.7-million tonnes, after surging by 34.5% in July to 15.6-million tonnes, according to Transnet National Ports Authority. read more
Woolworths reintroduces rBST-free labelling on their milk packaging

Woolworths reintroduces rBST-free labelling on their milk packaging

15/09/2017 - 15:00
Woolworths has reintroduced rBST-free labelling onto their milk packaging, starting with all of their fresh Ayrshire milk products. read more
Steinhoff raises R15.4bn for Star ahead of listing

Steinhoff raises R15.4bn for Star ahead of listing

15/09/2017 - 14:21
Steinhoff International said on Friday it had raised at least R15.4bn for its African retail assets, which it plans to list separately on the JSE on Wednesday. read more
SA clambers out of recession but retail sector is likely to retard growth

SA clambers out of recession but retail sector is likely to retard growth

15/09/2017 - 11:03
Even as SA clambered out of recession, it is unlikely to experience meaningful growth on the back of a slump in the retail sector. read more
Nestle to brew high-end coffee with Blue Bottle buy

Nestle to brew high-end coffee with Blue Bottle buy

15/09/2017 - 10:26
Nestle has bought a majority stake in California-based Blue Bottle Coffee, marking a first step by the packaged coffee leader into the hipster world of speciality bars that serve high-end, single-origin and cold brewed coffees.  read more
PIONEER FOODS: Shake-up spooks the market

PIONEER FOODS: Shake-up spooks the market

14/09/2017 - 15:58
As the food group faces a tough second half, uncertainty around the CEO’s sudden resignation has also taken a toll. read more
Some positives in tough year for Clover

Some positives in tough year for Clover

13/09/2017 - 13:19
Clover Industries was savaged on all fronts in the year to June. Prolonged drought was followed by a wetter, cooler summer, which affected beverage sales. At the same time, rand volatility was compounded by SA’s ugly political environment. read more
USA mobile e-commerce sales to hit $250 billion by 2020

USA mobile e-commerce sales to hit $250 billion by 2020

13/09/2017 - 11:00
Mobile e-commerce sales will account for nearly half of all online commerce in just a couple of years.  read more
Asia remains Richemont’s main sales driver

Asia remains Richemont’s main sales driver

13/09/2017 - 10:03
Asia was again the main driver of sales growth at Richemont, the world’s second-biggest luxury goods group said in a trading update on Wednesday, ahead of its AGM. read more
Tough times ahead for all businesses, retailers warned

Tough times ahead for all businesses, retailers warned

13/09/2017 - 09:18
Retailers have been warned the next 18 months will be tough for all businesses. read more
Prolonged drought and volatile rand squeeze Clover

Prolonged drought and volatile rand squeeze Clover

12/09/2017 - 17:18
Dairy and foods group Clover reported a dismal set of results, as expected after last week’s trading update, with sharp drops in profit at almost all levels. read more
 Evian aims to deflect water criticism by going carbon neutral

Evian aims to deflect water criticism by going carbon neutral

12/09/2017 - 15:17
Evian aims to become the first major spring water brand to go carbon neutral amid criticism that packaging water from the French Alps and transporting it around the world in plastic bottles causes unnecessary environmental damage. read more
A shopper marketing conundrum: Providing a personalised mobile experience at scale

A shopper marketing conundrum: Providing a personalised mobile experience at scale

12/09/2017 - 14:29
As marketers, we've heard it before and we'll hear it again: successful marketing is all about delivering the right ads to the right person at the right time. In the retail environment, especially, delivering the right ads on the right platform plays a crucial role in positively influencing a customer's overall shopping experience, which can drastically differ depending on the location.  read more
With silos bulging, SA looks abroad

With silos bulging, SA looks abroad

12/09/2017 - 10:56
A quarter of South Africa's surplus maize crop of four million tons has so far been exported to Southern African countries and to the Far East, as South Africa searches for new markets. read more
Diet Coke launches new limited edition can design in UK

Diet Coke launches new limited edition can design in UK

12/09/2017 - 10:33
Coca-Cola Great Britain has announced that it is launching new a range of limited edition designs for Diet Coke cans. read more
Futuregrowth’s Development Equity Fund acquires stake in SME Funding Business

Futuregrowth’s Development Equity Fund acquires stake in SME Funding Business

12/09/2017 - 10:22
Futuregrowth Asset Management, on behalf of clients, has acquired a non-controlling stake in the shareholding of Retail Capital, a merchant cash advance business that focuses on funding the South African SME market.  read more
Reebok launches shoppable social media

Reebok launches shoppable social media

11/09/2017 - 16:21
Reebok has made its Instagram account shoppable. The fitness brand shares images of people working out on its Instagram page, rather than simple product shots, and it wanted to ensure customers could identify and shop each of the items featured in an Instagram post. read more
Rex Trueform feels the pinch

Rex Trueform feels the pinch

11/09/2017 - 14:37
Operating margins were ripped to shreds at Rex Trueform — the owner of niche fashion retailing chain Queenspark — in the year to end-June. read more
 FreshStop and Food Lover’s Market represent SA at the 2017 International Convenience Retailer of the Year Awards

FreshStop and Food Lover’s Market represent SA at the 2017 International Convenience Retailer of the Year Awards

11/09/2017 - 14:19
South Africa was well represented at the prestigious NACS Insight International Convenience Retailer of the Year Award 2017 as two of our most prominent SA brands, FreshStop and Food Lover’s Market, were among the 10 finalists from nine different countries.  read more
Natura Cosmeticos completes The Body Shop acquisition

Natura Cosmeticos completes The Body Shop acquisition

11/09/2017 - 11:31
The Body Shop’s surprise buyer Natura Cosmeticos has now completed its acquisition of the health and beauty retailer, after being granted permission by the competition watchdogs. read more
AVI’s full-year HEPS rise in line with guidance

AVI’s full-year HEPS rise in line with guidance

11/09/2017 - 11:17
Food producer AVI has reported a 9.4% rise in full-year headline earnings per share (HEPS) to R5.08, which was in line with its recent guidance. read more
Top 5 Strategies for selling to Millennials

Top 5 Strategies for selling to Millennials

11/09/2017 - 10:34
Capturing and keeping the attention of Millennial shoppers is the holy grail of brands and retailers these days. At 80 million strong, Millennials represent one-quarter of the nation’s population and starting this year, they will spend more than $200 billion annually, estimates Ad Age.  read more
Gruppo Campari aims to double African growth

Gruppo Campari aims to double African growth

11/09/2017 - 09:17
Italian liquor giant Gruppo Campari, which started handling its own distribution in SA at the start of 2017, aims to double its revenue flows from African markets in the next few years. read more
Mobile contactless transactions skyrocket by 336%

Mobile contactless transactions skyrocket by 336%

08/09/2017 - 14:56
Mobile contactless transactions topped £370 million in the first six months of 2017, a massive 336 per cent year-on-year rise in spending, new data suggests. read more
Walvis Bay's Dunes Mall set to open in October

Walvis Bay's Dunes Mall set to open in October

08/09/2017 - 14:50
A desert oasis of shopping and entertainment for the people of Walvis Bay, the new 27,500m2 Dunes Mall is in the final stages of completion, with its doors set to open to shoppers on October 26.  read more
Customer success vs customer support - What's the difference?

Customer success vs customer support - What's the difference?

08/09/2017 - 13:20
Back in the day, things seemed a lot simpler. There were the customer service, accounting, and sales departments. No one could dispute the difference between these departments. But with the emergence of new SaaS and software companies, customer success was born. One could make the logical deduction by looking at their wording that delivering great customer service will achieve customer success.  read more
Unilever, Nestlé snap up Pukka and Sweet Earth

Unilever, Nestlé snap up Pukka and Sweet Earth

08/09/2017 - 09:42
Food giants Unilever and Nestlé stepped up their push into healthier food and drink, with the Anglo-Dutch company snapping up a UK maker of organic tea and its Swiss rival announcing a deal for a US seller of vegetarian burritos. read more
Manufacturing output gloomier than expected

Manufacturing output gloomier than expected

07/09/2017 - 15:12
The manufacturing sector took a knock in July, with production declining more than expected. read more
Clover lowers earnings outlook, on effects of drought and rand

Clover lowers earnings outlook, on effects of drought and rand

07/09/2017 - 13:23
Food, beverage and dairy group Clover has warned that earnings will be worse than previous guidance, as it reels from the after-effects of the 2015-16 drought and volatility in the rand, which inflated input costs. read more
Duchess of Cambridge’s pregnancy to spark retail sales boom

Duchess of Cambridge’s pregnancy to spark retail sales boom

07/09/2017 - 13:05
The Duchess of Cambridge’s announcement that she is pregnant is predicted to spark a baby boom across the UK, and retailers are preparing to cash in. read more
Beauty remains the best performing direct selling sector

Beauty remains the best performing direct selling sector

07/09/2017 - 10:23
The internet has changed the way women think about beauty and cosmetics but not, it seems, the value of personal face-to-face advice. read more
Alibaba to open brick-and-mortar mall in China

Alibaba to open brick-and-mortar mall in China

06/09/2017 - 16:02
Alibaba’s increasingly assertive move into physical retail reflects its recently announced "New Retail" strategy, which aims to connect with consumers on all channels.  read more
New era at Shoprite as Wiese and Steinhoff take full control

New era at Shoprite as Wiese and Steinhoff take full control

06/09/2017 - 13:45
Steinhoff and Christo Wiese are to emerge as the outright controlling shareholders of Shoprite after Shoprite shareholders’ backed the repurchase of 8.7-million shares from former CEO Whitey Basson. read more
Identity management: The missing piece of the CX puzzle?

Identity management: The missing piece of the CX puzzle?

06/09/2017 - 11:43
As the customer journey becomes more complex, entailing a growing number of touchpoints on the path to purchase, could identity management play a crucial role in ensuring that the customer experience is a seamless and satisfying one? read more
How direct mail helps your Spring retail marketing

How direct mail helps your Spring retail marketing

06/09/2017 - 11:02
Transitioning from winter to spring brings new anticipation in the retail business, as people pack up their winter woolens and gear up for spring clothing, shoes, makeup, and more.  read more
Steinhoff offers chunk of Star

Steinhoff offers chunk of Star

06/09/2017 - 08:54
Retailer Steinhoff International was offering investors up to 23.2% of its African arm, Steinhoff Africa Retail (Star), which it aimed to list on the JSE on September 20, the company said on Monday. read more
Mastering the omnichannel experience for Gen Z

Mastering the omnichannel experience for Gen Z

05/09/2017 - 14:58
It’s no secret that Generation Z consumers (aged approximately 13-21) are highly connected and digitally immersed. In response, marketers have been quick to focus all their energy on trends like video and branded filters in an attempt to cater to these digital natives through Instagram, Snapchat and other mobile apps. read more
Shoprite investors approve R1.7bn repurchase of Whitey Basson’s shares

Shoprite investors approve R1.7bn repurchase of Whitey Basson’s shares

05/09/2017 - 14:43
Shoprite shareholders voted in favour of the purchase of about R1.75bn of shares from former CEO Whitey Basson, enabling Africa’s largest food retailer to buy at a discount to the current share price. read more
Levi Strauss' chatbot helps jeans buyers find the right fit

Levi Strauss' chatbot helps jeans buyers find the right fit

05/09/2017 - 14:21
Levi Strauss & Co. announced an artificial intelligence-based chatbot tool called Virtual Stylist, available both via Facebook Messenger and on the Levi.com website, that helps users determine which pair of jeans is the best fit for them. read more
Amazon launches own-brand fashion label Find

Amazon launches own-brand fashion label Find

05/09/2017 - 13:21
Amazon has launched its first own-brand fashion range following a soft-launch of the label back in May. read more
Thavhani Mall opens for business

Thavhani Mall opens for business

05/09/2017 - 12:46
The new 50,000sqm regional mall introduced the biggest selection of shopping and leisure retail in the region with almost 140 stores. read more
Pioneer shares plummet in the wake of CEO's exit

Pioneer shares plummet in the wake of CEO's exit

05/09/2017 - 10:10
The share price of consumer brands conglomerate Pioneer Foods plunged on Friday on news that highly rated CEO Phil Roux would retire in October. read more
Contaminated eggs found in 40 countries as EU ministers meet - DPA

Contaminated eggs found in 40 countries as EU ministers meet - DPA

05/09/2017 - 09:56
Eggs contaminated with the insecticide fipronil have been discovered in 40 countries, including 24 of the European Union’s 28 member states, German news agency DPA reported on Tuesday, without citing its sources.  read more
Franchising grows despite tight economy

Franchising grows despite tight economy

05/09/2017 - 09:32
Despite trying socio-economic conditions, political uncertainty and tough trading conditions, the franchise sector has held its own over the past four years growing its contribution to the country GDP from 9.7% in 2014 to its present figure of 13,3% and its estimated turnover from R465 billion in 2014 to R587 billion in 2017. read more
Agribusiness confidence takes a knock in the third quarter

Agribusiness confidence takes a knock in the third quarter

04/09/2017 - 15:23
Agribusiness confidence took a knock in the third quarter 2017 as the unrelenting drought in the Western Cape and low demand for maize exports weighed on sentiment. read more
European grocery market grows at fastest rate in three years

European grocery market grows at fastest rate in three years

04/09/2017 - 14:38
FMCG sales in Europe rose by 3.7% in the second quarter of 2017, the highest level for three years, according to new data from Nielsen. read more
No incentive payments for Woolworths executives

No incentive payments for Woolworths executives

04/09/2017 - 13:17
The Woolworths top management will not receive Christmas bonuses as the retailer failed to achieve profit targets. read more
Food and drink giants setting their own ethical standards

Food and drink giants setting their own ethical standards

04/09/2017 - 10:34
From cocoa to tea food and drink giants are setting their own standards for ethical sourcing of raw materials and moving away from third party labels such as Fairtrade. read more